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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Valet parking
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Street parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Snack bar
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ATM/cash machine on site
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Wine/champagne
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Airport pick up
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Security alarm
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Key card access
Review Highlights
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Property Description
State-of-the-Art Technology and Scenic Views
Experience luxury at Golden Tulip Ana Tower Sibiu Hotel with rooms featuring modern technology and breathtaking views of the mountains and the old city.
Conference Halls and Wellness Facilities
Host successful events in our well-equipped conference halls Goga and Cioran, and unwind at our sauna, hot tub, solarium, or with a relaxing massage.
Panoramic Elevator and Fine Dining
Indulge in a unique dining experience at the 585 Fusion restaurant on the 11th floor, offering spectacular city views. Take a ride in the panoramic elevator and visit the Atmosphere bar for a drink.
Book now to enjoy these exceptional amenities and explore Sibiu's attractions conveniently located near our hotel!
If guests require the invoice for their stay to be issued for a different natural or legal person, please mention this in the Special Request box when booking.
Please note that the Fitness & Wellness Center is closed on Sundays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
Camera curata si moderna.
Baia avea mucegai la rosturi de faianta si gresie in cabina. Prosopul se atarna deasupra wc-ului. Se faceau lucrari de modernizare, dar nu s-a comunicat la rezervare. Prosoapele erau zdrențuite.
Excellent customer service turned our experience around
Our experience with this hotel consisted of two very different stays, and we feel it is only fair to share the complete story.
During our first stay, we unfortunately experienced several issues due to extensive renovation works. Some of the hotel facilities were unavailable, including the bar and fitness area, the restaurant on the 11th floor was temporarily closed, and there was noticeable construction activity throughout parts of the hotel. We also experienced some smaller issues with housekeeping and service. Considering the price we had paid, our first impression was therefore rather disappointing.
However, what happened afterwards deserves particular recognition.
After we raised our concerns, the hotel management responded in an extremely professional and respectful manner. Madalina Petria, Sales Account Manager, personally contacted us, sincerely apologized for our experience and took our feedback seriously. Rather than simply offering an apology, she invited us back for a complimentary stay so that the hotel would have the opportunity to provide the experience we had originally expected.
We accepted the offer and returned a short time later – and our second stay completely changed our impression.
For us, excellent hospitality is not only about everything going perfectly. It is also about how a hotel responds when something does go wrong. In this respect, the management handled the situation exceptionally well. A disappointing first experience was turned into a very positive one through genuine effort, generosity and excellent customer care.
A special thank you to Madalina Petria for taking personal responsibility for our concerns and making our second stay so enjoyable.
We would gladly stay here again when returning to Sibiu and will happily contact the hotel directly for a future visit.
Thank you for turning our experience around – this is how professional guest service should be handled.
Elevator with view
There is no lobby, hotell looks like underconstruction
micul dejun foarte bun / camera foarte frumoasa
Aerul conditionat functioneaza continuu, a fost rece pina a venit receptionerul si a decuplat siguranta / butonul pt actionare dus defect / peria pt WC defecta / lipsa minibar in camera / promisiunea cu mic dejun la etaj 11 din prezentare nu a fost respectata (s-a luat la mezanin) / parcare am avut noroc ca am gasit loc, veneam mai tirziu nu mai gaseam gratuit
מיקום במרכז הליכה מהמרכז ההיסטורי, ארוחת בוקר טובה
Micul dejun fabulos
Hotelul e în șantier. Nu am știut acest lucru în momentul rezervarii, nu ni s-a comunicat, am fost pus în fața faptului împlinit când am facut check-in. Există folie pe holul de la etaje. Cu copil după mine, nu am considerat ca merită să caut alt hotel, dar mi se pare inacceptabil.
Location.
Breakfast.
Peronal
Bauarbeiten im Haus
Singurul lucru bun - preparatele de la micul dejun
Am rezervat hotel de 4 stele și am găsit un hotel în ample lucrări de renovare, unde intrai printre mobilier infoliat, materiale, muncitori și diverse șantiere... Coridoarele erau acoperite cu folii de protecție PVC - probabil să nu le murdărească clienții care plătesc 100 euro/cameră. Locuri de parcare erau ocupate de personalul hotelului și de muncitorii veniți la lucru - tu când veneai după-amiază de la plimbare nu prea mai aveai unde parca. Într-una din zile la întoarcere după-amiază, am găsit o macara de mare tonaj în fața hotelului și accesul auto și pietonal restricționat. Am încercat totuși să intram în hotel, am avut un schimb de replici cu muncitorii și atunci am hotărât să încheiem sejurul - rezervasem inițial 5 nopți. Am chemat directorul, un tip total inadecvat poziției și deloc amabil, și am cerut să îmi închidă sejurul după cele 3 nopți de coșmar petrecute în hotelul-șantier, hotel care normal ar fi trebuit închis pentru astfel de lucrări, nicidecum să primească turiști. Am făcut și o sesizare la protecția consumatorului...dar cum în țara asta nimeni nu mai face nimic, nu aștept minuni.
Close tot he city center with an amazing view.
However the buffet style breakfast was with plenty of facilities, it wasn’t the best quality of food.
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