Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Old room decor
Staff inconsistency

Categories

Cleanliness
6.35
Issues mentioned with cleanliness, particularly concerning the elevators and bathroom.
Service
7.82
Staff reviewed positively for their friendliness and helpfulness.
Location
7.86
Location frequently praised for its beauty and attractions.
Room Quality
5.81
Multiple mentions of old, uncomfortable beds and the need for renovations.
Amenities
7.84
Good amenities like swimming pools and gyms, but some cleanliness issues noted.
Value for Money
8.29
Many reviews noted the good price relative to quality.
Food and Beverage
7.35
Breakfast was mentioned positively, but some noted a lack of variety.
Overall Experience
7.12
Mixed feelings about overall quality, but some guests expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 13:00

Property Description

Luxurious Accommodation
Hotel Náyade in Los Ángeles de San Rafael offers elegant rooms with modern amenities, including flat-screen TVs and private bathrooms. Some rooms even boast a charming terrace, perfect for enjoying the scenic views.

Dining and Recreation
Indulge in a delicious continental breakfast at the hotel's restaurant before taking a refreshing dip in the seasonal outdoor pool. Unwind at the bar and shared lounge, or let your children have a blast at the on-site playground. For outdoor enthusiasts, the hotel offers bike rentals for exploring the picturesque surroundings through hiking and cycling.

Exceptional Services
With a 24-hour front desk, concierge assistance, and currency exchange, Hotel Náyade ensures a seamless stay for all guests. Experience the perfect blend of comfort and convenience during your visit to Los Ángeles de San Rafael.

Ready to experience a delightful stay at Hotel Náyade? Book now and create unforgettable memories!

Important information:

Please note that drinks are not included for half board and full board room rates.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for € 15 per person per night when using an available extra bed.
    People 13 years old and over stay for € 21 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 1631 reviews
Cleanliness: 6.35
Service: 7.82
Location: 7.86
Room Quality: 5.81
Amenities: 7.84
Value for Money: 8.29
Food and Beverage: 7.35
Overall Experience: 7.12
B
Bill • couple • us
3
Pros:

Nothing

Cons:

Old, poorly kept hotel and room. This whole hotel needs a renovation. Small, uncomfortable twin beds that slide around. Small TV mounted to the wall with multiple cords hanging out the bottom. Breakfast buffet was small and had no eggs. It was mostly just bread and carbs. Smallest, worst bathroom I've ever seen. I could barely get into the bathroom because the door opened inward and it's very small. I could not get in the shower at all because it was so small. I was unable to take a shower during our stay. Luckily we were only there one night.

2025-09-20 • via Nuitee
M
MARIA YOLANDA • couple • es
9
Excelente relación calidad-precio
Pros:

Entorno muy bonito con el lago. Desayuno fantástico y la habitación grande y muy limpia. Personal amable y servicial.

Cons:

Por poner una pega diría que las almohadas eran demasiado finas.

2025-09-20 • via Nuitee
C
Christine • family_with_children • es
5
The quality of the stay was reflected in the price! However we did sleep well😅
Pros:

Erm……..not a lot 😬

Cons:

The access road wasn’t illuminated - the property is very old and unkempt - there doesn’t seem to have been much effort made in recent years to improve the aesthetics. It smelt awful.

2025-09-20 • via Nuitee
김 • couple • kr
3
Cons:

날시가 무더운데 에어컨 없이 오텔에 지냈어요. 정말 최악이었습니다.

2025-09-20 • via Nuitee
R
Rubén • family_with_children • es
6
2025-09-19 • via Nuitee
• family_with_children • es
4
Pros:

Atracciones acuáticos

Cons:

Los colchones horribles

2025-09-13 • via Nuitee
A
Alejandro • extended_group • es
8
2025-09-12 • via Nuitee
A
Amazan Pardo • couple • es
9
Pros:

Como estaba ambientado en un barco

Cons:

Se oía mucho ruidos de los demás

2025-09-12 • via Nuitee
T
Tatiana • extended_group • es
10
Pros:

Ubicación, calidad, precio inmejorable

2025-09-11 • via Nuitee
S
Shey Sama • family_with_children • es
10
Pros:

Buena relación calidad precio.
El personal fue muy amable.
Muy buen desayuno incluido en el precio.
La decoración del comedor es muy original.

Cons:

Las camas están bastante viejas y se oye mucho la gente de otras habitaciones y fuera de la habitación.

2025-09-11 • via Nuitee
R
Raquel • family_with_children • es
7
2025-09-10 • via Nuitee
P
pepa • family_with_children • es
9
2025-09-09 • via Nuitee
C
Clever Alexander • family_with_children • es
10
Descanso y actividades
Pros:

La ubicación, el desayuno

Cons:

Alguna gente del personal, algo sosos serios

2025-09-09 • via Nuitee
E
Elvis • family_with_children • es
8
2025-09-08 • via Nuitee
M
Mónica • family_with_children • es
5
Pros:

Estaba limpio pero tiene falta de una reforma importante, se ve muy deteriorado desde que pones alli un pie. Lo mejor de todo: el desayuno, muy completo.

2025-09-07 • via Nuitee
G
Grimaldi luna • couple • es
8
2025-09-07 • via Nuitee
C
Caminal • solo_traveller • es
8
Correcta
Cons:

El llit es millorable, es antic

2025-09-07 • via Nuitee
I
Ignacio • couple • es
10
2025-09-07 • via Nuitee
J
JOANA • family_with_children • es
8
Calidad/ precio 100% recomendable
Pros:

La ubicación y el sitio

Cons:

El desayuno, no había variedad

2025-09-06 • via Nuitee
E
Estefania • family_with_children • es
1
Cons:

El ascensor lleno de arañas, sucio y muy viejo. En el baño habia hormigas, los grifos viejos i salpicaban todo sin filtro. Todo muy viejo y mal conservado. Las camas muy incomodas.

2025-09-06 • via Nuitee