Macdonald Old England Hotel & Spa

Hotels
Macdonald Hotels & Resorts
7.6 (2885 reviews)
23 Church St , Bowness-on-Windermere , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Friendly reception staff
Cons:
Freezing pool
Poor service
Unclean bathroom towels
High parking fees
Chaotic breakfast experience

Categories

Cleanliness
6.68
Bathroom towels were reported unclean, affecting the overall impression of cleanliness.
Service
8.15
Mixed sentiments; some staff were noted as unhelpful and slow, but some were praised as friendly.
Location
9.19
Consistently praised for its stunning location and convenient access.
Room Quality
8.64
Spacious rooms noted, but some issues with heating may affect comfort.
Amenities
6.67
Facilities like the pool and sauna were reported as disappointing and in poor condition.
Value for Money
7.13
High parking fees and poor breakfast service raise concerns about value.
Food and Beverage
6.68
Breakfast service was chaotic, with long wait times and poor food quality reported.
Overall Experience
7.65
Disappointing overall experience due to numerous service and facility issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:43

Property Description

Luxurious Accommodation
Indulge in the elegant rooms at Macdonald Old England Hotel & Spa, each equipped with modern amenities and picturesque lake views. Relax in plush robes and enjoy complimentary toiletries for a truly pampering stay.

Culinary Delights
Savor the exquisite flavors at the award-winning restaurant, offering a menu filled with locally sourced ingredients. Unwind at the Terrace Bar and Lounge with delightful light meals or classic afternoon teas, perfect for a leisurely break.

Relaxation and Wellness
Take advantage of the state-of-the-art leisure center, complete with a gym, swimming pool, and rejuvenating spa facilities. From the calming sauna to the indulgent beauty treatments, immerse yourself in a world of tranquility and luxury.

Experience the epitome of luxury and relaxation at Macdonald Old England Hotel & Spa. Book now to secure your tranquil getaway by Lake Windermere.

Important information:

The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.

Please note that extra beds are only possible in certain room types and must be confirmed by the property prior to arrival.

Please note that the elevator cannot take full size wheelchairs, making the Restaurant not accessible for guests in wheelchairs.

For guests staying on a Dinner, Bed and Breakfast rate you can enjoy a £30 allowance per adult towards food and children’s meals are charged as taken

When booking 7 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Location

Guest Reviews

7.6
Based on 2885 reviews
Cleanliness: 6.68
Service: 8.15
Location: 9.19
Room Quality: 8.64
Amenities: 6.67
Value for Money: 7.13
Food and Beverage: 6.68
Overall Experience: 7.65
P
Popsy28 Couples
2
Disappointing stay
Pros:

Overall a very disappointing stay in this hotel. The hotel itself is very shabby, paint peeling off the walls, discoloured and worn carpets. It needs a lot of TLC to bring it up to par to other hotels I’ve stayed in charging the price it does. I’ve added a few pictures but this was generally what it was like throughout the whole hotel.

The breakfast is very basic, there is a supplement charged for anything outside of an English breakfast or a sandwich. Again for the price being charged I would’ve expected a much bigger range.

We stayed for 2 nights and had to pay an extra £50 to park our car. We also paid an extra £60 to upgrade our room to a lakeview which ended up being more of a garden view.

If you want to use the spa facilities you need to get there early as there is very limited seating around the pool.

Overall we were very disappointed with our stay and wouldn’t return. This hotel definitely needs to think about lowering their prices as the services we received definitely didn’t warrant it.

2026-08-01 via Tripadvisor
S
Sherpa53138575157 Family Colne, Lancashire, England
6
DEFINITELY NOT A LAKE VIEW!!.
Pros:

Staying here now and lovely room but the supposedly lake view balcony is not a lake view !!...it's just the white balcony wall!!.. can't see anything sat down ..you have to stand up to see the lake!!..and a lovely car park to our right !!...and at 800 quid for a 2 nights stay ..not worth it..false advertising!!..shame because actual room is lovely...and a rude lady on reception!!... avoid balcony rooms !!..

2026-08-01 via Tripadvisor
A
A9569EYchrisk Couples Newton Le Willows, Merseyside, England
6
Lovely Dinner, Tropical Bedroom, and The Great Breakfast Wait (
Pros:

I was treated to a night away at the Macdonald Old England Hotel & Spa in Bowness as a special present for an occasion—and while there were definitely highlights, the overall stay was a bit of a mixed bag!
We started at the spa, which was nice enough, though I was a bit baffled to find there is actually no hot tub/hydrotherapy pool in the leisure facilities. When you book a spa break for a treat, soaking in a hot tub is pretty much top of the wishlist, so that was a bit of a letdown right out of the gate.
Things picked up significantly in the evening. The dinner was lovely—delicious food.
Unfortunately, sleep was a challenge. Our room felt like a sauna on full blast, and to make matters worse, the windows couldn’t be opened to let in any fresh Cumbrian air. We tossed and turned most of the night trying to cool down.
The next morning, we headed down for breakfast. The food was fine once it arrived, but we ended up waiting nearly an hour and a half for it. To their credit, staff acknowledged the delay and kindly removed the charge from our bill, which we appreciated.
However, the delay at breakfast threw our entire morning schedule off. By the time we got back upstairs to pack, it was 11:05 AM—a grand total of five minutes past the 11:00 AM checkout time. Apparently, those five minutes were a critical breach of hotel security, as we were promptly tracked down and harassed by the housekeeping team to clear out immediately. Nothing rounds off a "relaxing" spa treat quite like a high-stakes, 300-second eviction countdown!
Overall: Beautiful location and a fantastic evening meal, but between the missing hot tub, the tropical room temperature, breakfast delays, and the eager checkout patrol, it fell short of what a special gift should be.

2026-07-28 via Tripadvisor
D
Dença solo_traveller tr
8
Pros:

Konumu, temizliği, manzarası ve sakinliği

Cons:

Odamız manzaraları denmesine rağmen en köşede ve neredeyse küçük bir yerden göl görüyordu, çoğunlukla bahçe ve yeşillik vardı manzarada.

2026-07-25 via Nuitee
J
Jamie couple gb
1
Dirty and uncomfortable
Pros:

Location

Cons:

Was not clean. Dead flies on the window sill having breakfast, large Beatles walking across the dining room.

The room was like a sauna giving it was facing the lake and no air con.

The room also had a smell that wasn’t pleasant.

For the money you pay it was such a shame and feel robbed.

2026-07-25 via Nuitee
S
Sabrina extended_group gb
4
2026-07-24 via Nuitee
R
Ramute solo_traveller gb
10
Very good 👍♥️
Pros:

Amaizing!♥️😘

2026-07-22 via Nuitee
N
Nadeem B J family_with_children pk
4
Pros:

Location is amazing

Cons:

Room was extremely hot and despite asking , two nights were like hot oven , no telephone available availability in room , not worth staying this time , bad experience

2026-07-21 via Nuitee
D
David family_with_children fr
3
À 90€ la nuit j’aurais mis 8. À 400€ (pour4) la nuit c’est honteux
Pros:

L’emplacement mais c’est vraiment le seul point positif.

Cons:

Établissement vieillissant, moisissures dans la salle de bain, propreté médiocre, équipement HS, manque la climatisation ou une solution permettant d’aérer la chambre.

2026-07-21 via Nuitee
C
Clare solo_traveller gb
6
Better experience at village hotel the night before.
Pros:

Friendliest welcome from person at spa

Cons:

An idyllic spot, however we did not feel the service met our expectations as we spent hundred of pounds on two rooms this weekend. No milk in room, no coffee machine. £6 additional charge for breakfast specials?

2026-07-20 via Nuitee
A
Abdullah family_with_children sa
9
إقامة رائعة واطلاله ساحره على البحيره
Pros:

فندق جميل تشعر فيه بالقصور الإنجليزية القديمه مطل مباشره على البحيره بهو الفندق رائع وجميل وكذلك حديقه الفندق .. تشعر بالراحه والهدوء بالإطلالة الرائعه على بحيرة ونيندرمير الجميله - الغرفه العائليه واسعه وكأنها جناح سرير كنج وسريرين فرديين وجلسه كنب ل 5 اشخاص كانت الغرفه واسعه جدا والاسره مريحه

Cons:

الرائحة العتيقه للخشب بالممرات .. عدم وجود تكييف بالفندق

2026-07-20 via Nuitee
M
Martin couple gb
8
2026-07-20 via Nuitee
F
Francesca solo_traveller gb
8
Brilliant stay! Excellent room for us and two kids with bunk beds.
Pros:

Lovely hotel so close to the centre and gorgeous view .

Cons:

The lack of staff late in a night to get water for the room.

2026-07-20 via Nuitee
C
Carl couple gb
10
2026-07-20 via Nuitee
S
SAMIRAH family_with_children sa
10
استمتعت جدا الفندق فاق التوقعات
Pros:

كل شي الموقع الخدمات
الموظفين

Cons:

الفطور لو كان هناك خيارات اكثر

2026-07-19 via Nuitee
S
SHUICHI extended_group jp
9
2026-07-19 via Nuitee
A
ALIREZA solo_traveller ca
5
Pros:

It's location is good

Cons:

It's old and there is no air-conditioning system.
There was a noisy fan in the room

2026-07-19 via Nuitee
M
Melvin couple gb
6
Disappointed
Pros:

Location

Cons:

Faded elegance. Needs massive upgrade

2026-07-19 via Nuitee
L
Liza couple au
8
Pros:

Location was great, as was the breakfast

Cons:

A bit noisy and the walk to parking

2026-07-18 via Nuitee
S
Stephen couple gb
8
2026-07-18 via Nuitee