Macdonald Old England Hotel & Spa

Hotels
Macdonald Hotels & Resorts
7.6 (2660 reviews)
23 Church St , Bowness-on-Windermere , gb

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Friendly reception staff
Cons:
Freezing pool
Poor service
Unclean bathroom towels
High parking fees
Chaotic breakfast experience

Categories

Cleanliness
6.68
Bathroom towels were reported unclean, affecting the overall impression of cleanliness.
Service
8.15
Mixed sentiments; some staff were noted as unhelpful and slow, but some were praised as friendly.
Location
9.19
Consistently praised for its stunning location and convenient access.
Room Quality
8.64
Spacious rooms noted, but some issues with heating may affect comfort.
Amenities
6.67
Facilities like the pool and sauna were reported as disappointing and in poor condition.
Value for Money
7.13
High parking fees and poor breakfast service raise concerns about value.
Food and Beverage
6.68
Breakfast service was chaotic, with long wait times and poor food quality reported.
Overall Experience
7.65
Disappointing overall experience due to numerous service and facility issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:43

Property Description

Luxurious Accommodation
Indulge in the elegant rooms at Macdonald Old England Hotel & Spa, each equipped with modern amenities and picturesque lake views. Relax in plush robes and enjoy complimentary toiletries for a truly pampering stay.

Culinary Delights
Savor the exquisite flavors at the award-winning restaurant, offering a menu filled with locally sourced ingredients. Unwind at the Terrace Bar and Lounge with delightful light meals or classic afternoon teas, perfect for a leisurely break.

Relaxation and Wellness
Take advantage of the state-of-the-art leisure center, complete with a gym, swimming pool, and rejuvenating spa facilities. From the calming sauna to the indulgent beauty treatments, immerse yourself in a world of tranquility and luxury.

Experience the epitome of luxury and relaxation at Macdonald Old England Hotel & Spa. Book now to secure your tranquil getaway by Lake Windermere.

Important information:

The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.

Please note that extra beds are only possible in certain room types and must be confirmed by the property prior to arrival.

Please note that the elevator cannot take full size wheelchairs, making the Restaurant not accessible for guests in wheelchairs.

For guests staying on a Dinner, Bed and Breakfast rate you can enjoy a £30 allowance per adult towards food and children’s meals are charged as taken

When booking 7 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 14 years old stay for £25 per person per night when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 2660 reviews
Cleanliness: 6.68
Service: 8.15
Location: 9.19
Room Quality: 8.64
Amenities: 6.67
Value for Money: 7.13
Food and Beverage: 6.68
Overall Experience: 7.65
M
Martin couple gb
8
2026-03-05 via Nuitee
S
susan family_with_children gb
8
2026-03-05 via Nuitee
D
Donna family_with_children gb
10
2026-03-05 via Nuitee
J
Julie solo_traveller gb
9
2026-03-03 via Nuitee
M
Melanie couple gb
6
Had a lovely stay but this was mostly due to the company and location I can’t really say it was due to the hotel
Pros:

Amazing location, clean spacious room. Room had a beautiful view

Cons:

Bedroom was unbelievably hot and had no control. Breakfast was basic at best which was disappointing. No fresh fruit other than watermelon, no choice of milks or yoghurts and only two gluten free options of cereal, no baked goods or sausages or hash browns. I asked for a vegetarian breakfast and was given two pork sausages as they were gluten free, my husbands scrambled eggs were riddled with shell and not small pieces. £25 a day for car parking when it’s a basic parking lot was a joke and check in at 4 pm seems quite late compared to anywhere else I’ve stayed

2026-03-03 via Nuitee
H
Haoyue couple gb
8
2026-03-02 via Nuitee
J
Jonathan couple gb
8
2026-03-02 via Nuitee
C
Curtis couple gb
8
2026-03-01 via Nuitee
S
STEPHEN couple gb
6
Pros:

Location was perfect ..
Room was decent size..

Cons:

£25 per night to park on the hotel car park...
Pool was cold..

2026-02-27 via Nuitee
E
Elizabeth Jane couple gb
9
Very enjoyable in a fantastic location
Pros:

The hotel was always warm and the water too. Great temperatures

Cons:

All was fine

2026-02-26 via Nuitee
L
Lisa couple gb
6
Disappointed
Pros:

The location of this hotel was beautiful, right on the lakeside in the centre of Bowness.

Cons:

Whilst the hotel was clean, it was definitely dated in areas and we felt that we were really paying for the location alone. Mattress was very soft, so a bit uncomfortable for us personally.

It was very disappointing to find additional costs such as £25 per night for the carpark, which was really just an old, random concrete space with a barrier, and then to find at breakfast, that everything except a full English breakfast was also charged a £5 supplement?? How can you justify l charging an additional £5 for poached eggs and avocado on toast when we've already paid the bed and breakfast rate?

2026-02-24 via Nuitee
C
Christopher couple gb
10
A very friendly and helpful hotel
Pros:

Fantastic room with possibly the best view ever...one huge lakeside view

Cons:

The weather

2026-02-23 via Nuitee
J
James couple gb
10
Pros:

Great facilities

Cons:

Nothing

2026-02-23 via Nuitee
M
Margaret family_with_children gb
9
Pros:

Every one was very friendly. Very comfortable lounge area. Bedrooms were very comfortable and clean. We were very well looked after.

2026-02-22 via Nuitee
A
Angela couple gb
9
Pros:

The room was very comfortable and the view of the lake amazing

Cons:

Nothing

2026-02-22 via Nuitee
G
Godhuli family_with_children gb
9
2026-02-22 via Nuitee
R
Ruth family_with_children gb
9
Pros:

The room was gorgeous. Bed was really comfortable. Breakfast view was beautiful.

Cons:

The fee for parking when staying as a guest is extortionate.

2026-02-22 via Nuitee
S
Steven couple gb
3
As above. For nearly £200 you deserve to sleep. The location is great during the day but this is not a relaxing hotel du
Pros:

Nice breakfast and staff were always polite and professional

Cons:

The standard double rooms are right next door to another property with a very loud, and unpleasant late bar (3am).

The rooms only have single pane windows and you are lucky to get more than three hours sleep.

Hotel seriously needs to upgrade its sound proofing for the cheaper rooms (still £189 per night)

2026-02-22 via Nuitee
M
Mark family_with_children gb
5
Relaxing
Pros:

Great location, staff were pleasant

Cons:

Felt very dated and in need of new carpets and more luxuries for the price, such as shampoo, face cloth and moisturiser in bathroom, more choice at breakfast buffet area.
The swimming pool was freezing cold, steam room out of order and floor around pool area was dirty.

2026-02-22 via Nuitee
J
James couple gb
7
Ticked a box
Pros:

Nothing wrong with the property and unfortunate electrical power cut didn’t cause much hindrance and the staff dealt with as best they could.

2026-02-14 via Nuitee