Macdonald Old England Hotel & Spa

Hotels
Macdonald Hotels & Resorts
7.6 (2751 reviews)
23 Church St , Bowness-on-Windermere , gb

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Friendly reception staff
Cons:
Freezing pool
Poor service
Unclean bathroom towels
High parking fees
Chaotic breakfast experience

Categories

Cleanliness
6.68
Bathroom towels were reported unclean, affecting the overall impression of cleanliness.
Service
8.15
Mixed sentiments; some staff were noted as unhelpful and slow, but some were praised as friendly.
Location
9.19
Consistently praised for its stunning location and convenient access.
Room Quality
8.64
Spacious rooms noted, but some issues with heating may affect comfort.
Amenities
6.67
Facilities like the pool and sauna were reported as disappointing and in poor condition.
Value for Money
7.13
High parking fees and poor breakfast service raise concerns about value.
Food and Beverage
6.68
Breakfast service was chaotic, with long wait times and poor food quality reported.
Overall Experience
7.65
Disappointing overall experience due to numerous service and facility issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:43

Property Description

Luxurious Accommodation
Indulge in the elegant rooms at Macdonald Old England Hotel & Spa, each equipped with modern amenities and picturesque lake views. Relax in plush robes and enjoy complimentary toiletries for a truly pampering stay.

Culinary Delights
Savor the exquisite flavors at the award-winning restaurant, offering a menu filled with locally sourced ingredients. Unwind at the Terrace Bar and Lounge with delightful light meals or classic afternoon teas, perfect for a leisurely break.

Relaxation and Wellness
Take advantage of the state-of-the-art leisure center, complete with a gym, swimming pool, and rejuvenating spa facilities. From the calming sauna to the indulgent beauty treatments, immerse yourself in a world of tranquility and luxury.

Experience the epitome of luxury and relaxation at Macdonald Old England Hotel & Spa. Book now to secure your tranquil getaway by Lake Windermere.

Important information:

The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.

Please note that extra beds are only possible in certain room types and must be confirmed by the property prior to arrival.

Please note that the elevator cannot take full size wheelchairs, making the Restaurant not accessible for guests in wheelchairs.

For guests staying on a Dinner, Bed and Breakfast rate you can enjoy a £30 allowance per adult towards food and children’s meals are charged as taken

When booking 7 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 14 years old stay for £25 per person per night when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 2751 reviews
Cleanliness: 6.68
Service: 8.15
Location: 9.19
Room Quality: 8.64
Amenities: 6.67
Value for Money: 7.13
Food and Beverage: 6.68
Overall Experience: 7.65
R
Ruslan family_with_children gb
7
Too expensive for this level of hotel
Pros:

Definitely a very nice hotel with a great location by the lake. The room was relatively clean, although it clearly doesn’t feel like a 4-star hotel compared to hotels outside the UK. The breakfasts were decent and tasty, and they even offer a gluten-free menu.
There is also a spa and a swimming pool, which is another plus. You can also book different massage treatments.

Cons:

Absolute chaos with the swimming pool schedule. When booking, you receive one timetable, but when visiting the pool, the administrator does not allow children in because he has a different schedule. Then the reception provides yet another timetable at check-in. Because of this, your plans for travelling around the lake get disrupted, and you end up having to wait until 10:30.

2026-05-08 via Nuitee
Y
YU couple jp
5
2026-05-07 via Nuitee
M
Michael couple gb
10
Amazing
Pros:

Yes

Cons:

Nothing

2026-05-07 via Nuitee
R
Ross couple gb
8
2026-05-07 via Nuitee
Y
YU solo_traveller jp
5
立地でこれだけ高いのか…。
Pros:

立地

Cons:

冷蔵庫が無い。ドアマン、コンシェルジュはいない。

2026-05-07 via Nuitee
T
Tim couple gb
8
Lovely location. Overlooking the mere.
Pros:

Very good

Cons:

The mattress was a bit soft.

2026-05-06 via Nuitee
C
Caron family_with_children gb
10
luxury, wonderful and relaxing we will be back
Pros:

The room was wonderful, View amazing and chocolates and red wine a nice touch could not fault our stay one bit. Family with us also enjoyed the stay very much

Cons:

no

2026-05-05 via Nuitee
J
Jenny couple gb
10
2026-05-05 via Nuitee
H
Happsy224 couple gb
9
Breakfast was lovely, staff excellent. Location perfect
Pros:

Breakfast was lovely, staff excellent. Location perfect

Cons:

Paying £25 per night for car park that is open enough for public wasn’t overly secure

2026-05-04 via Nuitee
Z
Zi family_with_children gb
10
Excellent location
Pros:

Just needs a good painting and new carpet

2026-05-04 via Nuitee
J
Jaimie couple gb
7
A fantastic stay, but expensive parking, limited breakfast and in need of an updating.
Pros:

The location is amazing. Perfect for the lake and Bowness.
It was clean and the staff were fantastic.
Views from the hotel bar and restaurant were fantastic.

Cons:

It feels very dated. The decor could do with being upgraded and refreshed. The breakfast wasn’t a buffet, but instead table service for the hot food. The full English option is basically a small breakfast with 1 of each item. This could be our error for not paying attention to the description but assumed it would be a full buffet. There was a small continental buffet selection, but again limited.
Our room was tiny, but we did just pay for a standard room, but was tight and smaller than expected. The shower also leaked so wasn’t the best.
You also have to pay for parking, which is £25 a day. This was very expensive and in hindsight we would have been better going to the long stay car park, which is only a minute or 2 extra walk from the hotel one. After paying £150 for 1 night, I would have expected parking to be included, but it seems this is common across hotels in Bowness.

2026-05-04 via Nuitee
S
Sarah family_with_children gb
10
2026-05-04 via Nuitee
T
tom family_with_children gb
9
2026-05-04 via Nuitee
D
Diana couple gb
6
Great location but sadly that was it, expected far more for the price
Pros:

The location
Always wanted to stay here many years ago, the scenery very good overlooking the lake

Cons:

Sadly did not live up to my expectations
Building very dated
Room was far to hot didn’t sleep, even with the window open, paid for an upgrade and the room was average to what I was expecting for an upgrade , breakfast was ok
Spa was terrible, pool was cold no jacuzzi
Anita who did my facial was amazing and the upstairs part of the spa was better, but very disappointing overall considering the price for staying
The location was the best thing
I really would not stay here again sadly

2026-05-03 via Nuitee
P
Price couple gb
10
Beautiful venue with stunning views
Pros:

Stunning building and beautiful view

Cons:

Nothing

2026-05-02 via Nuitee
J
Jordan couple gb
4
2026-05-02 via Nuitee
Y
YOSHIHIKO couple jp
8
2026-05-02 via Nuitee
S
Stephen couple gb
8
Cons:

Parking - one assumes parking is included however the hotels car park is actually off site and a little hidden.
Out of the 3x times I had to enter it, twice there was another guest having difficulty which instantly causes a traffic issue and having to reverse into a roundabout.

The car park feel like derelict land and signs of some abandoned cars left to rot and no clear lines to maximise safe parking.

Oh, and it’s £25 a day which is only mentioned a couple days before arrival - essentially it’s a tax on the room you don’t know about.

2026-05-01 via Nuitee
B
Ben couple gb
7
Pros:

Nice little spa and the grounds are well kept and great in the sun

Cons:

Room was very hot- even with the window open. We used the fan but still very warm. Turns out there was a mains heating pipe running through the back of the wardrobe (would be appreciated in winter)

Also £25 to park at the hotel is a bit ridiculous when your paying over £200 a night to stay there.

2026-05-01 via Nuitee
S
Shaun couple gb
10
Was a great stay rooms where clean and the view was amazing
Pros:

Everything

2026-04-30 via Nuitee