Homewood Suites by Hilton Hanover Arundel Mills

Hotels
•
Hilton Worldwide
8.8 (123 reviews)
7491-B New Ridge Road, Hanover, Maryland, 21076 , Hanover , US
1-410-6846880

listing image 1
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Pets allowed

Facilities

Free breakfast
Fitness facilities
Express check-out
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Express check-in/check-out
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Spacious rooms
Great breakfast options
Clean facilities
Cons:
Staff friendliness issues
Room cleanliness not satisfactory

Categories

Cleanliness
8.01
Some reviews noted the property was clean, but there were issues with water drainage and room cleaning.
Service
8.48
Customer service was often praised, but there were comments on staff friendliness that lowered the score.
Location
9.02
The hotel is accessible to entertainment, which adds to its positive location appeal.
Room Quality
8.47
Rooms were spacious and well-equipped, but there were complaints about specific beds or room quality not meeting expectations.
Amenities
9
Good range of amenities, including breakfast options, but some reviews pointed to disorganization with supplies.
Value for Money
8.96
Overall perceived value is decent given the amenities and location.
Food and Beverage
9.51
High-quality food options and a great breakfast were consistently mentioned.
Overall Experience
8.98
Despite some setbacks, the overall event was positive with enjoyment from the spacious accommodations and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:07

Property Description

Recreational Amenities
Enjoy an indoor pool and a fitness center during your stay at this hotel.

Complimentary Services
Benefit from complimentary wireless internet access, wedding services, and a lobby fireplace.

Convenience at Your Fingertips
Indulge in room service, grab a daily on-the-go breakfast, and make use of amenities like complimentary wired internet access and a business center.

When you stay at Homewood Suites by Hilton Hanover Arundel Mills in Hanover, you'll be in the historical district, within a 5-minute drive of Arundel Mills Mall and Maryland Live Casino. This hotel is 11.6 mi (18.7 km) from Oriole Park at Camden Yards and 12.3 mi (19.8 km) from Baltimore Cruise Terminal. Near Arundel Mills Mall.

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.8
Based on 123 reviews
Cleanliness: 8.01
Service: 8.48
Location: 9.02
Room Quality: 8.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 9.51
Overall Experience: 8.98
V
Vincent
8
Pros:

Awaiting staff and housekeeping to return my regarding items I accidentally left at hotel .

2025-10-11 • via Nuitee
C
Courtney
6
Pros:

Very spacious.

2025-10-06 • via Nuitee
O
Octavia
10
Pros:

room was clean, love having the shuttle access friendly staff

2025-10-03 • via Nuitee
R
Renaka'
6
The very bad no good weekend.
Pros:

So overrall the hotel was good but the weekend seems to be a lot, the staff was not that friendly. To be honest there were in plain clothes and I didnt know who worked there and who didnt. I would give this hotel 4 stars, staff needs to work on hospitality. Rooms were great, lobbys were clean. By the second night i was there they were out of towels for the guest.

2025-09-28 • via Nuitee
K
Kelly
2
Pros:

.

2025-09-22 • via Nuitee
L
laurie • partner
10
Pros:

Spacious

2025-09-21 • via Nuitee
A
Ami • family
10
Pros:

Awesome customer service and extremely accommodating!

2025-09-21 • via Nuitee
D
Danielle • family
8
Pros:

We really enjoyed the high ceilings in our spacious suite. The water was hot, kitchenware was well stocked with enough utensils to prepare meals. I wasn’t a fan of the beds or bedding. Hot breakfast with plenty of options and also guests could enjoy cooked to order meals and reception hour. I’d definitely recommend!

2025-09-20 • via Nuitee
S
Sarita
10
Pros:

Very neat and well furnished

2025-09-15 • via Nuitee
V
Valerie
8
Pros:

Nice place to stay

2025-09-03 • via Nuitee
F
Frederick
4
Pros:

Started off suspect. Arrived after check-in time and was given a room that was nowhere near what I reserved. I was told that the King suite was not available. Not sure how i could reserve it. Later the staff found a room close to what I reserved but not exactly. accommodations were JUST ok. The pictures are much better than the actual room. Will not stay here again.

2025-08-25 • via Nuitee
V
Verified traveler
4
Pros:

Room needed a very thorough cleaning.

2025-08-19 • via Nuitee
C
Claire • family_with_children
10
Pros:

Great stay, full breakfast, clean room

2025-08-03 • via Nuitee
M
Melissa • family
10
Pros:

Very roomy for a girl's trip. Accessible to entertainment.

2025-07-31 • via Nuitee
L
Lakesa • family
10
Pros:

Property was really nice & clean

2025-07-27 • via Nuitee
L
Luis
10
Pros:

Awesome place to stay. Courteous staff, clean all around and great breakfast options.

2025-07-21 • via Nuitee
V
Valarie • family_with_children
8
Pros:

The property was clean, but the water didn't drain properly in the bathroom.

2025-07-19 • via Nuitee
M
Monica • family
10
Pros:

My stay was very relaxing, staff was friendly and beautiful hotel

2025-07-10 • via Nuitee
B
Benjamin
6
Pros:

Customer service was terrible

2025-07-06 • via Nuitee
T
Timothy
8
Pros:

Nice room, clean and very large. Front desk check-in staff offered poor service. The staff found it more important to visit amongst themselves rather than checking in guests. Bar restaurant served good food. Indoor pool and gym facilities were nice as well.

2025-06-25 • via Nuitee