Premier Splendid Inn Pinetown

Hotels
Premier Hotels & Resorts
7.5 (817 reviews)
65 Kings Road , Pinetown , za

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Peaceful atmosphere
Cons:
Cleanliness issues
Old furniture
Missing amenities

Categories

Cleanliness
5.5
Comments on cleanliness indicate issues such as leaking bathrooms and unclean rooms.
Service
8.5
Service was generally appreciated, but some negative experiences were reported.
Location
9
The location was frequently praised as convenient and peaceful.
Room Quality
7
Rooms had some issues, including old furniture and missing amenities.
Amenities
6.5
Missing amenities like microwaves and bar fridges were noted.
Value for Money
8.5
Value for money was regarded positively in some reviews.
Food and Beverage
7.5
Food issues were related to lack of heating amenities in the rooms.
Overall Experience
7.5
General sentiment indicates mixed experiences, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:08

Property Description

Luxurious Accommodation
Splendid Inn Pinetown, just 18 km from central Durban, boasts spacious guest rooms with top-notch amenities including air-conditioning, en-suite bathrooms, and safes.

Delicious Dining Options
Saratoga Restaurant offers delectable buffets and á la carte menus for breakfast, lunch, and dinner. Guests can also enjoy pub lunches and drinks by the pool or at the bar.

Convenient Services
With a 24-hour reception, babysitting, and business services, Splendid Inn Pinetown ensures a hassle-free stay. Additional perks like concierge, laundry, and shuttle services add to the convenience.

Experience luxury, great dining, and top-notch services at Splendid Inn Pinetown. Book now for a memorable stay!

Important information:

Due to the recent flooding in KZN the hotel is currently experiencing a water shortage, please contact the hotel for more details before arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 09:30 AM
Airport code: DUR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.5
Based on 817 reviews
Cleanliness: 5.5
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 6.5
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 7.5
P
Punyashil solo_traveller in
5
Pros:

People and Teams are very Good, especially House keeping and Restaurant,

Cons:

Following to be improved as below
1- The room has very Poor lighting, any time it feels midnight inside the room,
2- Electrical sockets are not enough, There is no provision of sockets for electric kettle,
3- No provision of Room small refrigerator to consume chilled beer or any drink
4- Food should be available with different varieties of menu like Indian cuisine

2026-06-27 via Nuitee
Z
Zamokuhle solo_traveller za
10
2026-06-26 via Nuitee
N
Nyaga solo_traveller za
8
Pros:

A good hotel with classic ambience.

Cons:

None

2026-06-19 via Nuitee
H
Hulisani couple za
10
Awesome experience
Pros:

Everything

Cons:

Nothing

2026-06-19 via Nuitee
W
Wiemers solo_traveller za
8
2026-06-19 via Nuitee
N
Nyaga solo_traveller za
7
Pros:

Rooms are classic.

Cons:

They cancelled my stay for 3 days because they had over-booked. My efforts to get a refund of more than R4200 is bearing no success. Kindly assist me get a refund since I booked through booking.com.

2026-06-17 via Nuitee
S
Syrina solo_traveller za
1
Cons:

The place is very unkept, the toilet was broken, there was a continuous leak. The shower had grime, the room had a stench, there weren't enough towels, the lighting was bad, the staff reeked of alcohol. The water pressure was awful. It was a terrible experience

We will not go back there!!!

2026-06-15 via Nuitee
S
sanjigadu solo_traveller za
7
Comfortable and easy going.
Pros:

N/A

Cons:

Price

2026-06-11 via Nuitee
H
Hayley extended_group za
3
Didn't meet our expectations or requirements.
Pros:

Central to where we had to bed.

Cons:

Rooms were stuffy. I had no hot water today. Other guests were very loud during the evening.i had no hot water this morning. No additional blanket provided in the room

2026-06-11 via Nuitee
L
Latiefa solo_traveller za
10
2026-06-07 via Nuitee
S
Stephen solo_traveller za
2
.
Pros:

.

Cons:

.

2026-05-31 via Nuitee
L
liemo solo_traveller za
7
Pros:

Food

2026-05-30 via Nuitee
S
Sibusiso solo_traveller za
1
Messed up booking
Pros:

Nothing

Cons:

My booking was messed up. I booked a Suite with a King bed for a particular reason and someone else was given my suite and was offered a room without a lounge. We ended up not sleeping there. Very disappointed.

2026-05-04 via Nuitee
A
Alain couple fr
8
2026-05-02 via Nuitee
Z
zlungile couple za
10
2026-04-30 via Nuitee
W
Wandile extended_group nl
6
2026-04-30 via Nuitee
B
Bongani solo_traveller za
9
2026-04-27 via Nuitee
Z
Ziyanda couple za
7
Ok
Pros:

I liked how big the rooms were.
The breakfast pack on Sunday morning was good.

Cons:

There was no complimentary water and no bar fridges in the rooms
On Monday morning, there was no juice at breakfast, and the only other alternative beverages were water and filtered coffee

2026-04-22 via Nuitee
T
Tefelo solo_traveller za
10
Pros:

Everything

Cons:

Nothing

2026-04-21 via Nuitee
N
Ntokozo couple za
10
2026-04-21 via Nuitee