Best Western Plus Jacksonville West

Hotels
•
Best Western Plus
8 (369 reviews)
525 Chaffee Point Boulevard , Jacksonville , US
+1 904-265-7759

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Room odors

Categories

Cleanliness
6.96
Several reviews mentioned cleanliness issues including smells in rooms and dirty elevators.
Service
8.93
Multiple reviews praised the friendly staff, especially Destiny who provided excellent service.
Location
8.97
The hotel was noted for its convenient location, making it easy for travelers to access nearby amenities.
Room Quality
7.42
Some remarks indicated problems with mattress quality and room smells, but others highlighted spaciousness.
Amenities
7.95
Reviewers noted good breakfast options and accessible amenities for older guests.
Value for Money
7.91
Comments regarding pricing were generally positive, reflective of the quality expected for a mid-range hotel.
Food and Beverage
7.96
The breakfast quality received positive feedback with a variety of options offered.
Overall Experience
7.93
General satisfaction from guests despite some cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:44

Property Description

Complimentary Hot Breakfast and Outdoor Pool

Guests at Best Western Plus Cecil Field Inn & Suites can kick off their day with a delicious hot breakfast on the house, followed by a refreshing dip in the outdoor pool.

Well-Equipped Rooms and Amenities

All rooms at Best Western Cecil Field Inn and Suites are equipped with a microwave, small refrigerator, and flat-screen cable TV. Additionally, each air-conditioned room features a work desk, coffee maker, and ironing facilities for utmost convenience.

Fitness and Business Facilities

Stay active in the hotel's gym or unwind in the spa bath. Guests can also take advantage of free parking, fax/copy services in the business center, making it a perfect stay for both leisure and business travelers.

Book your stay now at Best Western Plus Cecil Field Inn & Suites for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 369 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
A
Adrian • solo_traveller • us
10
2026-09-02 • via Nuitee
C
Cynthia • family_with_children • us
10
2026-08-31 • via Nuitee
T
Tucha Martin • solo_traveller • us
8
Pros:

Perfect for the event we was attending.

Cons:

Everything was fine.

2026-08-31 • via Nuitee
L
LESHANDRA • couple • us
7
2026-08-15 • via Nuitee
R
Richard • couple • us
4
Pros:

Staff

Cons:

Bed was like sleeping on concrete, used bar of soap in bathroom

2026-08-03 • via Nuitee
B
Basimah • couple • us
7
Everything was good except the breakfast and the timing of it.
Pros:

The bed was so comfortable.

Cons:

I didn’t like that they only served pork for breakfast. I don’t eat pork and would have liked turkey. The eggs were not good.

2026-08-03 • via Nuitee
C
Cornelius • couple • us
10
2026-07-23 • via Nuitee
T
Trazell • couple • us
10
One of my favorite hotels
Pros:

Location, the customer service and the rooms

Cons:

The rates could be a little lower

2026-07-18 • via Nuitee
N
Nichelle • couple • us
10
Loved it
Pros:

Privacy and clean

2026-07-13 • via Nuitee
T
Trazell • couple • us
10
2026-07-12 • via Nuitee
L
Lourdes • extended_group • hn
10
2026-07-11 • via Nuitee
S
Stephen • family_with_children • us
8
The stay was nice. They need new beds.
Pros:

Clean, friendly staff.

Cons:

The bed was lacking. It needs to be replaced. And the bright room lighting up smoke detector light was not great.

2026-07-11 • via Nuitee
J
JT • solo_traveller • us
10
2026-07-08 • via Nuitee
A
Andreas • family_with_children • us
10
Perfect for families on vacation.
Pros:

Front desk clerks and manager were very kind and helped with any issues. Pool was clean. Breakfast was good and hot. Hotel was clean. Housekeeper was so nice also.

2026-07-07 • via Nuitee
S
Sheena • couple • us
10
Big rooms easy parking. Would stay here again
Pros:

Easy to get in and out of. We were hauling a large trailer and they were able to accommodate

Cons:

It was great. Big rooms!

2026-07-06 • via Nuitee
J
JT • solo_traveller • us
10
2026-07-03 • via Nuitee
J
janine • couple • us
5
2026-07-01 • via Nuitee
V
Valerie • solo_traveller • us
9
2026-06-28 • via Nuitee
K
Katie • family_with_children • us
10
Great stay! Clean rooms! My children loved the pool! Close to restaurants.
2026-06-23 • via Nuitee
J
james • couple • us
10
2026-06-22 • via Nuitee