Best Western Plus Jacksonville West

Hotels
•
Best Western Plus
8 (319 reviews)
525 Chaffee Point Boulevard , Jacksonville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Room odors

Categories

Cleanliness
6.96
Several reviews mentioned cleanliness issues including smells in rooms and dirty elevators.
Service
8.93
Multiple reviews praised the friendly staff, especially Destiny who provided excellent service.
Location
8.97
The hotel was noted for its convenient location, making it easy for travelers to access nearby amenities.
Room Quality
7.42
Some remarks indicated problems with mattress quality and room smells, but others highlighted spaciousness.
Amenities
7.95
Reviewers noted good breakfast options and accessible amenities for older guests.
Value for Money
7.91
Comments regarding pricing were generally positive, reflective of the quality expected for a mid-range hotel.
Food and Beverage
7.96
The breakfast quality received positive feedback with a variety of options offered.
Overall Experience
7.93
General satisfaction from guests despite some cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:44

Property Description

Complimentary Hot Breakfast and Outdoor Pool

Guests at Best Western Plus Cecil Field Inn & Suites can kick off their day with a delicious hot breakfast on the house, followed by a refreshing dip in the outdoor pool.

Well-Equipped Rooms and Amenities

All rooms at Best Western Cecil Field Inn and Suites are equipped with a microwave, small refrigerator, and flat-screen cable TV. Additionally, each air-conditioned room features a work desk, coffee maker, and ironing facilities for utmost convenience.

Fitness and Business Facilities

Stay active in the hotel's gym or unwind in the spa bath. Guests can also take advantage of free parking, fax/copy services in the business center, making it a perfect stay for both leisure and business travelers.

Book your stay now at Best Western Plus Cecil Field Inn & Suites for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 319 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
M
Mandy • family_with_children • us
6
Our stay was good and people were nice. Room could be cleaner. Smell in room was very offputting.
Pros:

Breakfast was good- didnt use pool or gym but looked nice

Cons:

Our room smelled very musty and felt damp- was very hot when we walked in. The adjoining room to ours did not lock. We requested another room and they promptly switched our room without hesitation. The room we switched to still had a musty smell but not nearly as bad as the first room. When on the elevator, another couple asked us if our room smelled bad (because theirs did also).

2026-01-19 • via Nuitee
N
Nathaniel • couple • us
10
2026-01-19 • via Nuitee
D
Derrick • couple • us
6
2026-01-19 • via Nuitee
C
Camey • couple • us
5
2026-01-14 • via Nuitee
O
oryan • family_with_children • us
10
2025-12-29 • via Nuitee
G
Gary • family_with_children • us
9
2025-12-17 • via Nuitee
G
Gerry • couple • us
6
Was good. Near North Fl Rehab.
Pros:

Gone fast

2025-12-15 • via Nuitee
N
Nay • extended_group • us
7
Perfect location for travelers. Everything you need is right there!
Pros:

It was in a super convenient location

2025-12-12 • via Nuitee
T
Twyla • solo_traveller • us
1
My bed was aweful didnt get no sleep it sqeaked with every move.My ice caddy was full of water unde
Pros:

Cold coffee machine didn't work.

Cons:

Area

2025-12-08 • via Nuitee
H
Hilton • family_with_children • us
7
2025-11-27 • via Nuitee
H
Hilton • family_with_children • us
7
2025-10-23 • via Nuitee
T
Teneill
4
Pros:

Worst pillows I have slept on in any hotel ever. Beds were loud and uncomfortable. Carpet in the room felt damp and smelled like urine. Breakfast was decent.

2025-10-08 • via Nuitee
S
Shadreka • family_with_children • us
10
I will come back again , but no breakfast next time but it’s clean and relaxing
Pros:

Very nice and clean

Cons:

The breakfast syrup didn’t taste right , and no scramble eggs and no different choice of food

2025-09-29 • via Nuitee
B
Blu • family
10
Pros:

Destiny is friendly and make you feel welcome there unlike some other hotel I been to are rude

2025-09-22 • via Nuitee
B
Blu • family
10
Pros:

I like how the young lady Destiny make sure they have the room you like available like mines is the one with the balcony. She make sure you have the best stay there and she made super nice

2025-09-22 • via Nuitee
M
Melody
2
Pros:

The room smelled so heavily of air freshener

2025-09-15 • via Nuitee
W
Walter • couple • us
9
2025-09-14 • via Nuitee
W
Willis • couple • us
10
2025-09-13 • via Nuitee
S
Susan
10
Pros:

Clean, amenities accessible for an older couple, nice bedding and good breakfast selection with attentive staff that cleaned tables and food available.



2025-09-11 • via Nuitee
A
Ashley
10
Pros:

Beautiful and relaxing

2025-09-06 • via Nuitee