Best Western Plus Jacksonville West

Hotels
•
Best Western Plus
8 (362 reviews)
525 Chaffee Point Boulevard , Jacksonville , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Room odors

Categories

Cleanliness
6.96
Several reviews mentioned cleanliness issues including smells in rooms and dirty elevators.
Service
8.93
Multiple reviews praised the friendly staff, especially Destiny who provided excellent service.
Location
8.97
The hotel was noted for its convenient location, making it easy for travelers to access nearby amenities.
Room Quality
7.42
Some remarks indicated problems with mattress quality and room smells, but others highlighted spaciousness.
Amenities
7.95
Reviewers noted good breakfast options and accessible amenities for older guests.
Value for Money
7.91
Comments regarding pricing were generally positive, reflective of the quality expected for a mid-range hotel.
Food and Beverage
7.96
The breakfast quality received positive feedback with a variety of options offered.
Overall Experience
7.93
General satisfaction from guests despite some cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:44

Property Description

Complimentary Hot Breakfast and Outdoor Pool

Guests at Best Western Plus Cecil Field Inn & Suites can kick off their day with a delicious hot breakfast on the house, followed by a refreshing dip in the outdoor pool.

Well-Equipped Rooms and Amenities

All rooms at Best Western Cecil Field Inn and Suites are equipped with a microwave, small refrigerator, and flat-screen cable TV. Additionally, each air-conditioned room features a work desk, coffee maker, and ironing facilities for utmost convenience.

Fitness and Business Facilities

Stay active in the hotel's gym or unwind in the spa bath. Guests can also take advantage of free parking, fax/copy services in the business center, making it a perfect stay for both leisure and business travelers.

Book your stay now at Best Western Plus Cecil Field Inn & Suites for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 362 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
T
Trazell • couple • us
10
One of my favorite hotels
Pros:

Location, the customer service and the rooms

Cons:

The rates could be a little lower

2026-07-18 • via Nuitee
N
Nichelle • couple • us
10
Loved it
Pros:

Privacy and clean

2026-07-13 • via Nuitee
T
Trazell • couple • us
10
2026-07-12 • via Nuitee
L
Lourdes • extended_group • hn
10
2026-07-11 • via Nuitee
S
Stephen • family_with_children • us
8
The stay was nice. They need new beds.
Pros:

Clean, friendly staff.

Cons:

The bed was lacking. It needs to be replaced. And the bright room lighting up smoke detector light was not great.

2026-07-11 • via Nuitee
J
JT • solo_traveller • us
10
2026-07-08 • via Nuitee
A
Andreas • family_with_children • us
10
Perfect for families on vacation.
Pros:

Front desk clerks and manager were very kind and helped with any issues. Pool was clean. Breakfast was good and hot. Hotel was clean. Housekeeper was so nice also.

2026-07-07 • via Nuitee
S
Sheena • couple • us
10
Big rooms easy parking. Would stay here again
Pros:

Easy to get in and out of. We were hauling a large trailer and they were able to accommodate

Cons:

It was great. Big rooms!

2026-07-06 • via Nuitee
J
JT • solo_traveller • us
10
2026-07-03 • via Nuitee
J
janine • couple • us
5
2026-07-01 • via Nuitee
V
Valerie • solo_traveller • us
9
2026-06-28 • via Nuitee
K
Katie • family_with_children • us
10
Great stay! Clean rooms! My children loved the pool! Close to restaurants.
2026-06-23 • via Nuitee
J
james • couple • us
10
2026-06-22 • via Nuitee
D
Dorothy • couple • us
10
The service was excellent, professional, and comfortable. The hotel was Awesome!
Pros:

The entry and signing in was Superior. We were explained about the breakfast and time. If we needed anything, the service desk was available 24 hours.

Cons:

Everything was Perfect. It was nothing that we did not like. No complaints about anything or anyone.

2026-06-22 • via Nuitee
N
Nika • solo_traveller • us
4
Internet pictures doesn't match the room
Pros:

Close to the interstate,

Cons:

The pictures looks nothing like the room. The bed was squeaky and hard, room smelled like urine use a entire can of febreze trying to kill the smell. The shower knob was hard too turn, had to slam the door for it to close correctly.

2026-06-21 • via Nuitee
L
Liana • solo_traveller • us
9
2026-06-21 • via Nuitee
J
Jena • couple • us
4
Wouldn’t stay again.
Pros:

Convenient location for being mid roadtrip. Checked in very very late and staff was at the front desk.

Cons:

Our room was incredible damp. The moisture was high in the air, on the floor and was palpable on the sheets. Very uncomfortable to sleep well. Breakfast was okay but not that great. Wouldn’t stay here again. Wish I had gone to the competitors next door.

2026-06-07 • via Nuitee
P
Peacock • family_with_children • us
5
Do not recommend!
Pros:

The pool.

Cons:

When we first arrived at the hotel I don’t get to throughly check my room because we had just drove from Orlando had 4 under the age of 6 and just needed to sit and unwind. Upon checking the room I noticed it was not cleaned properly. I didn’t get to see the beds before kids started playing so I’m not sure how those looked. Trash was left full in the living room, & bathroom. No towels were restocked they left used soap in the bathroom it was just something I’ve never experienced in my life with booking rooms. Upon this discovery I called front desk n she stated I could get another room. We stepped out to get food to come back and pack up and while we were out I got a call saying since the bed was messed up and our things were already in the room that we would keep that room and they would clean the trash. First off I had a DND sign up so NO ONE SHOULD HAVE ENTERED THAT ROOM! Upon the completion off that call when I got back into the property I was told we could then switch the rooms to a clean one. That was my first and last stay at that hotel. Not to mention 8 months pregnant at the time of this! I can say we enjoyed the pool because that’s where majority of our time was spent!

2026-06-01 • via Nuitee
S
Susan • solo_traveller • us
5
Pros:

Staff was super nice and helpful.

Cons:

Had to change rooms because ac was leaking on the carpet. No big deal but both rooms smelled bad. The room smelled sour. I couldn't tell where it was coming from because the smell was everywhere. I felt like I smelled sour when I left the building. Everything just felt dated and dirty.

2026-06-01 • via Nuitee
B
Belinda • couple • us
8
2026-05-31 • via Nuitee