Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Good breakfast selection
Helpful staff
Cons:
Room size issues
Cleaning inconsistencies
Slow elevators

Categories

Cleanliness
7.51
Some guests noted that cleaning wasn't thorough, affecting their experience.
Service
8.48
Mixed reviews on service quality; some found staff helpful while others mentioned unreliable communication.
Location
9.52
Multiple reviews praised the convenient location, close to amenities and attractions.
Room Quality
6.97
Feedback highlighted issues like small room sizes and poor toilet conditions.
Amenities
8
Basic amenities met expectations but some improvements requested, like better towels.
Value for Money
8.16
Generally viewed as good value for the price.
Food and Beverage
8.81
The breakfast buffet received positive feedback for its selection.
Overall Experience
8.18
Overall guest experiences varied but leaned positive due to location and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:01

Property Description

Prime Location
Located just minutes away from multiple MRT stations, Ibis Singapore on Bencoolen is the perfect base for exploring the vibrant heart of Singapore.

Modern Comfort
Experience modern comfort in our air-conditioned rooms with stylish decor, Sweet Bed by ibis, and in-room amenities for a relaxing stay.

Dining Delights
Indulge in a culinary journey at TASTE Restaurant offering a wide selection of international and local dishes, complemented by light snacks and drinks at Le Bar.

Book your stay at Ibis Singapore on Bencoolen for a memorable and convenient experience in Singapore.

Important information:

All guests are required to present the same credit card used to make or pay for the reservation at check-in. In the event that a guest is unable to present the same credit card used for a nonrefundable booking, please contact the hotel reservation team to arrange an alternative payment method. Failure to do so may result in the hotel exercising its right to cancel the reservation upon arrival.

We are currently upgrading our lobby and guest elevators from 7 October 2025, between 8:30am and 6:00pm daily. During this period, you may experience some noise while we work towards enhancing our facilities. We appreciate your kind understanding and patience as we make these improvements to serve you better.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Location

Guest Reviews

8.2
Based on 1279 reviews
Cleanliness: 7.51
Service: 8.48
Location: 9.52
Room Quality: 6.97
Amenities: 8
Value for Money: 8.16
Food and Beverage: 8.81
Overall Experience: 8.18
M
Michael • family_with_children • de
7
Für einen kurzen Aufenthalt absolut in Ordnung
Pros:

Die Lage war top. Alles in der Nähe

Cons:

Das Zimmer war für 4 Personen zu klein. Da wir aber nur 2 Nächte dort waren, konnten wir uns damit arrangieren.

2026-08-22 • via Nuitee
W
wallabh • family_with_children • nz
8
have stayed at this hotel for 12 years,love the location
Pros:

hotel was close to where i needed to go shopping

Cons:

roomwas a bit small

2026-08-22 • via Nuitee
V
Vincent • family_with_children • us
7
2026-08-21 • via Nuitee
L
Lahiru • couple • au
10
Pros:

The room was very comfortable and the hotel was very clean. The reception staff was very friendly.

2026-08-21 • via Nuitee
S
Syed Ammar Raza • family_with_children • om
9
2026-08-20 • via Nuitee
A
Alberto • family_with_children • it
8
2026-08-20 • via Nuitee
Y
YAN • extended_group • cn
10
2026-08-19 • via Nuitee
G
Grace Nyarko • couple • gh
7
2026-08-19 • via Nuitee
A
ANAND NANA • family_with_children • in
10
2026-08-19 • via Nuitee
Y
YAJING • couple • cn
10
2026-08-18 • via Nuitee
D
Dillon • extended_group • us
10
Great location with a delicious restaurant on the main floor!
2026-08-18 • via Nuitee
T
Taeko • family_with_children • jp
10
良かった！
Pros:

街中で、移動が便利。歩いて行ける距離に、観光地がいろいろある。食事も、手頃な価格でおいしい店が近隣にたくさんある。コンビニがあるのも便利。

Cons:

私の確認不足ですが、寝巻きが無かった。

2026-08-18 • via Nuitee
K
ketil • family_with_children • no
7
2026-08-17 • via Nuitee
F
fulvio • solo_traveller • it
9
Pros:

Posizione, ottima colazione. Ottimo per famiglie

Cons:

Camera un po piccola

2026-08-16 • via Nuitee
K
Kyi • couple • mm
8
2026-08-15 • via Nuitee
S
Shimpei • family_with_children • jp
3
コスパ悪い
Cons:

掃除が雑すぎる。
エレベーターの動きが悪い。無駄が多い

2026-08-15 • via Nuitee
L
LISA • extended_group • sg
1
Unexpected charges
Pros:

Hotel choose for its location

Cons:

My complaint concerns the poor and confusing handling of a fully paid hotel booking, including repeated payment requests, unexpected charges, and a failure to manage the booking properly despite receiving clear instructions.

2026-08-14 • via Nuitee
G
Goode • solo_traveller • au
10
Pros:

Very good size rooms

Cons:

No food menus in the room

2026-08-14 • via Nuitee
P
Patricia • solo_traveller • es
9
Estancia en familia
Pros:

Muy buena ubicación, el hotel está cercano a varias paradas de metro para acceder rápidamente a los puntos de interés. Las camas son muy cómodas.

Cons:

La habitación es diminuta, apenas tiene espacio para abrir el equipaje, lo esperado en Singapur. Había bastante polvo en una estantería. En hora punta el ascensor tarda un rato en llegar libre.

2026-08-14 • via Nuitee
E
Emir Wahju • solo_traveller • id
8
Pros:

Near every where

Cons:

-

2026-08-13 • via Nuitee