Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Convenient location
Good breakfast selection
Helpful staff
Cons:
Room size issues
Cleaning inconsistencies
Slow elevators

Categories

Cleanliness
7.51
Some guests noted that cleaning wasn't thorough, affecting their experience.
Service
8.48
Mixed reviews on service quality; some found staff helpful while others mentioned unreliable communication.
Location
9.52
Multiple reviews praised the convenient location, close to amenities and attractions.
Room Quality
6.97
Feedback highlighted issues like small room sizes and poor toilet conditions.
Amenities
8
Basic amenities met expectations but some improvements requested, like better towels.
Value for Money
8.16
Generally viewed as good value for the price.
Food and Beverage
8.81
The breakfast buffet received positive feedback for its selection.
Overall Experience
8.18
Overall guest experiences varied but leaned positive due to location and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:01

Property Description

Prime Location
Located just minutes away from multiple MRT stations, Ibis Singapore on Bencoolen is the perfect base for exploring the vibrant heart of Singapore.

Modern Comfort
Experience modern comfort in our air-conditioned rooms with stylish decor, Sweet Bed by ibis, and in-room amenities for a relaxing stay.

Dining Delights
Indulge in a culinary journey at TASTE Restaurant offering a wide selection of international and local dishes, complemented by light snacks and drinks at Le Bar.

Book your stay at Ibis Singapore on Bencoolen for a memorable and convenient experience in Singapore.

Important information:

All guests are required to present the same credit card used to make or pay for the reservation at check-in. In the event that a guest is unable to present the same credit card used for a nonrefundable booking, please contact the hotel reservation team to arrange an alternative payment method. Failure to do so may result in the hotel exercising its right to cancel the reservation upon arrival.

We are currently upgrading our lobby and guest elevators from 7 October 2025, between 8:30am and 6:00pm daily. During this period, you may experience some noise while we work towards enhancing our facilities. We appreciate your kind understanding and patience as we make these improvements to serve you better.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 973 reviews
Cleanliness: 7.51
Service: 8.48
Location: 9.52
Room Quality: 6.97
Amenities: 8
Value for Money: 8.16
Food and Beverage: 8.81
Overall Experience: 8.18
K
Karmazin • family_with_children • ua
10
2026-02-28 • via Nuitee
J
John Leo • couple • gb
8
Excellent staff,perfect location, good air conditioning and breakfast all helped for a pleasant stay.
Pros:

Location, air conditioning.

Cons:

Broken lift. Door slamming at late hours.

2026-02-27 • via Nuitee
B
Brenda • couple • ca
4
Nice Room / Poor Services
Pros:

Comfortable, clean, air conditioned room. Good location.

Cons:

Horribly slow at from desk and queues ignored by others. Food not good and breakfast in particular was horrible: mostly Asian dishes, cold / watery scrambled eggs, cold bacon with grease congealed. Appeared to be day old croissants. Horrible coffee. Saw person drop a chafer cover on floor and then put back on food. People openly coughing and sneezing over food. HORRIFIC!!!

2026-02-27 • via Nuitee
N
nicolas • family_with_children • fr
7
Pros:

L'emplacement proche du métro et des attractions de Singapour

Cons:

Le volume sonore de la clim la nuit

2026-02-27 • via Nuitee
Y
Yu-Hung • extended_group • tw
8
2026-02-26 • via Nuitee
Y
Ying • family_with_children • au
6
2026-02-26 • via Nuitee
J
Jean • family_with_children • tw
8
2026-02-26 • via Nuitee
H
Hua • family_with_children • au
9
2026-02-26 • via Nuitee
洪 • family_with_children • tw
7
2026-02-26 • via Nuitee
T
Thanh • solo_traveller • ca
7
Pros:

Propre

Cons:

Un peu bruyant

2026-02-26 • via Nuitee
Y
Yu-Hung • extended_group • tw
8
2026-02-26 • via Nuitee
K
K. • family_with_children • il
9
My experience in IBIS on bencoolen, SG
Pros:

Good location, breakfast ok, very nice team, suficient room

Cons:

Dull design, dead flowers in lobbies, very slow elavators, dust here and there ..

2026-02-26 • via Nuitee
M
Melvin • family_with_children • my
10
2026-02-24 • via Nuitee
E
Eric • couple • sg
8
2026-02-24 • via Nuitee
V
vivian • family_with_children • cn
7
localtion good，services bad
Pros:

地理位置很好，早餐也还算ok

Cons:

隔音很差，非常的吵。电梯总是人满为患且很慢，客房服务非常不积极，每天打扫换毛巾都需要打电话催2次才来

2026-02-24 • via Nuitee
Y
Yu Ling • solo_traveller • tw
10
2026-02-24 • via Nuitee
M
Minh • family_with_children • vn
9
Pros:

Nhân viên phục vụ phòng và bộ phận lễ tân rất chuyên nghiệp

Cons:

Phòng hơi nhỏ nhưng ở Sing thì vậy là ok

2026-02-24 • via Nuitee
Y
Yu Ling • solo_traveller • tw
10
2026-02-24 • via Nuitee
A
Aida • family_with_children • nl
7
Pros:

Good location, friendly staff

Cons:

Elevators took forever, door slamming was loud

2026-02-23 • via Nuitee
K
Kashif • family_with_children • gb
9
Pros:

Quite central location to explore the city. Having Taste restaurant on the premises was handy. There was plenty of options to chose from in breakfast.

2026-02-23 • via Nuitee