Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Convenient location
Good breakfast selection
Helpful staff
Cons:
Room size issues
Cleaning inconsistencies
Slow elevators

Categories

Cleanliness
7.51
Some guests noted that cleaning wasn't thorough, affecting their experience.
Service
8.48
Mixed reviews on service quality; some found staff helpful while others mentioned unreliable communication.
Location
9.52
Multiple reviews praised the convenient location, close to amenities and attractions.
Room Quality
6.97
Feedback highlighted issues like small room sizes and poor toilet conditions.
Amenities
8
Basic amenities met expectations but some improvements requested, like better towels.
Value for Money
8.16
Generally viewed as good value for the price.
Food and Beverage
8.81
The breakfast buffet received positive feedback for its selection.
Overall Experience
8.18
Overall guest experiences varied but leaned positive due to location and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:01

Property Description

Prime Location
Located just minutes away from multiple MRT stations, Ibis Singapore on Bencoolen is the perfect base for exploring the vibrant heart of Singapore.

Modern Comfort
Experience modern comfort in our air-conditioned rooms with stylish decor, Sweet Bed by ibis, and in-room amenities for a relaxing stay.

Dining Delights
Indulge in a culinary journey at TASTE Restaurant offering a wide selection of international and local dishes, complemented by light snacks and drinks at Le Bar.

Book your stay at Ibis Singapore on Bencoolen for a memorable and convenient experience in Singapore.

Important information:

All guests are required to present the same credit card used to make or pay for the reservation at check-in. In the event that a guest is unable to present the same credit card used for a nonrefundable booking, please contact the hotel reservation team to arrange an alternative payment method. Failure to do so may result in the hotel exercising its right to cancel the reservation upon arrival.

We are currently upgrading our lobby and guest elevators from 7 October 2025, between 8:30am and 6:00pm daily. During this period, you may experience some noise while we work towards enhancing our facilities. We appreciate your kind understanding and patience as we make these improvements to serve you better.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 973 reviews
Cleanliness: 7.51
Service: 8.48
Location: 9.52
Room Quality: 6.97
Amenities: 8
Value for Money: 8.16
Food and Beverage: 8.81
Overall Experience: 8.18
A
Ali Zeeshan • family_with_children • ae
2
2026-04-11 • via Nuitee
A
Arroyo • extended_group • ph
7
good
Pros:

okay

Cons:

none

2026-04-10 • via Nuitee
G
George • couple • ca
10
Amazing
Pros:

Location and cleanliness

Cons:

Fridge didn’t have a proper freezer for my insulin pack

2026-04-10 • via Nuitee
G
George • couple • ca
10
2026-04-10 • via Nuitee
T
tang i • couple • tw
7
2026-04-07 • via Nuitee
P
Pilant • family_with_children • th
8
It’s a very good hotel, we will stay here again.
Pros:

The rooms are nice, especially the beds are very comfortable. Water dispenser is excellent idea.

Cons:

The lift is not working properly, and only 1 at time that work. Shower is too hot but once you know how it works you can adjust it to suit your temperature.

2026-04-06 • via Nuitee
C
Charley • family_with_children • au
9
2026-04-06 • via Nuitee
S
Sil • family_with_children • br
9
2026-04-05 • via Nuitee
Y
Yah • couple • my
8
2026-04-05 • via Nuitee
K
Katharina • family_with_children • de
7
Schönes Hotel zentral und günstig
Pros:

Das Personal am Empfang war äußerst hilfsbereit

2026-04-04 • via Nuitee
S
Shu Chun • extended_group • tw
7
2026-04-03 • via Nuitee
W
wenhua • extended_group • tw
7
2026-04-03 • via Nuitee
P
Pandiraju • couple • gb
8
It was a great experience, fantastic location close to little India and all the attractions
Pros:

The location was excellent and the cleanliness.

Cons:

The rooms were slightly small.

2026-04-03 • via Nuitee
J
Jon • couple • gb
8
Great stay , good location
Pros:

Good location.

Cons:

Gym wasn’t in use, and the alternative wasn’t close by.

2026-04-03 • via Nuitee
P
Ping Yu • extended_group • tw
8
Cons:

電梯少，經常久等。

2026-04-02 • via Nuitee
V
Vivek • family_with_children • in
9
Pros:

The location of the hotel, quiteness of the hotel and the friendly staff.
Also, the hotel accommodated storing our luggages after check-out - I noticed that several other customers had dropped their luggages and the staff did wonderfully well in handling these requests and managing the luggages.

Cons:

Breakfast was expensive and I don't think it was value for money.
2 of the 4 lifts were under maintenance - leading to super long wait to go up or down. That was a painful bit.

2026-04-02 • via Nuitee
S
Shary • family_with_children • au
8
Comfortable stay, would recommend
Pros:

Beds comfortable, good room temp, good breakfast, good customer service, clean

Cons:

More hooks for hanging clothes (behind door), elevators busy at peak time

2026-03-31 • via Nuitee
L
Lai Chong Yu • family_with_children • tw
8
2026-03-30 • via Nuitee
C
Connie • solo_traveller • my
1
2026-03-30 • via Nuitee
W
Wirata Adi • family_with_children • id
8
2026-03-29 • via Nuitee