ANA Crowne Plaza Niigata by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.4 (990 reviews)
Chuo-Ku Bandai 5-11-20 , Niigata , jp

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great service
Delicious breakfast
Clean and comfortable rooms
Cons:
Noise from adjacent rooms
Issues with shower pressure
Parking fees

Categories

Cleanliness
7.96
The room was clean but there were some complaints about noise and some maintenance issues.
Service
8.93
The staff were friendly and provided excellent service throughout the stay.
Location
8.47
Good location near the station and easy access to the city.
Room Quality
8.12
Rooms were spacious but there were some reported issues with the shower and noise.
Amenities
8.25
Amenities were decent, but some guests pointed out the lack of a larger public bath.
Value for Money
8.11
Affordable pricing but some felt the cost-performance ratio could be improved.
Food and Beverage
8.96
Breakfast was highlighted positively with a variety of delicious options.
Overall Experience
8.43
Overall a pleasant stay with some minor issues but highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:30

Property Description

Luxurious Accommodation and Dining
Experience elegance at ANA Crowne Plaza Niigata with its stylish guest rooms and 5 exquisite restaurants offering a culinary journey. Enjoy comfortable beds, modern amenities, and delectable cuisines ranging from seasonal Japanese to tantalizing Chinese dishes.

Convenient Services and Facilities
From currency exchange to in-room massages, this hotel offers a range of convenient services to enhance your stay. Take advantage of bicycle rentals, free WiFi, and the 24-hour front desk for a seamless experience.

Prime Location and Spectacular Views
Ideally located near Niigata’s business district and vibrant markets, the hotel provides easy access to explore the city. Indulge in gorgeous ocean and mountain views from the Sky Bar while savoring nightly drinks. Book your stay at ANA Crowne Plaza Niigata for a memorable experience.

Important information:

Please note the hotel offers currency exchange services for only US Dollars and Euros.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIJ

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1200 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for ¥1,210 per person per night when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 990 reviews
Cleanliness: 7.96
Service: 8.93
Location: 8.47
Room Quality: 8.12
Amenities: 8.25
Value for Money: 8.11
Food and Beverage: 8.96
Overall Experience: 8.43
T
thomas • solo_traveller • at
5
2026-05-09 • via Nuitee
G
Getta • solo_traveller • au
8
Great stay in Nigita
Pros:

The bestest breakfeast in Nigata_ everything you could want and delicious flavour, nice size room

Cons:

A bit of walk to train station,_ but managable

2026-05-09 • via Nuitee
天野 • solo_traveller • jp
6
2026-05-03 • via Nuitee
A
Arai • couple • jp
10
2026-05-02 • via Nuitee
J
Jim • couple • tw
10
Pros:

Amazing staff and a fantastic breakfast! Highly recommended for a comfortable stay.

Cons:

Nothing

2026-04-28 • via Nuitee
土屋 • solo_traveller • jp
7
Pros:

お部屋が綺麗にお掃除されていて窓から見る景色に指紋１つ付いてなく気持ちが良かったです。
枕の予備があったのが良かったです。
確認はしていませんが羽毛かなと思い喘息があるので外して寝ようかと思ったのですが材質の違う枕が予備で置いてあったので使わせてもらいました。
チェックインの時間が早いのもありがたかったです。

Cons:

シャンプーが髪を洗ったら髪がキシキシし驚きました。

2026-04-27 • via Nuitee
コウトク • couple • jp
7
2026-04-24 • via Nuitee
コウトク • solo_traveller • jp
7
2026-04-24 • via Nuitee
S
shusuke • solo_traveller • jp
8
2026-04-24 • via Nuitee
コウトク • couple • jp
7
2026-04-24 • via Nuitee
J
JUNICHI • solo_traveller • jp
9
2026-04-20 • via Nuitee
恵美子 • couple • jp
9
2026-04-15 • via Nuitee
K
Kikuko • couple • jp
9
ベスト
Pros:

丁寧な対応で、高級感があった

Cons:

ない

2026-04-13 • via Nuitee
D
David • family_with_children • be
4
Cons:

Very poor AC system meant that the room temperaturewas very uncomfortable

2026-04-12 • via Nuitee
T
Tetsuji • solo_traveller • jp
9
2026-04-09 • via Nuitee
• solo_traveller • jp
10
2026-04-07 • via Nuitee
D
Dai • solo_traveller • jp
8
次も泊まります
Pros:

部屋が綺麗。

受け付けの方は素晴らしい。

2026-04-03 • via Nuitee
D
Dai • couple • jp
9
次も泊まりたい。
Pros:

部屋が綺麗。

スタッフは素晴らしい

2026-04-03 • via Nuitee
Y
YASUNARI • solo_traveller • jp
9
2026-03-31 • via Nuitee
S
shigeno • solo_traveller • jp
8
2026-03-30 • via Nuitee