Holiday Inn Express Hotel & Suites Willows by IHG

Hotels
Holiday Inn Express
9 (452 reviews)
545 Humboldt Ave , Willows , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly and helpful staff
Convenient location
Cons:
Some discomfort with bed quality
Hot tub was out of service

Categories

Cleanliness
9.14
Many reviews highlighted the hotel's cleanliness and how well-maintained the rooms were.
Service
9.11
Numerous mentions of friendly and helpful staff throughout the reviews.
Location
9.15
Conveniently located near major highways and food options, as noted in several reviews.
Room Quality
8.6
Rooms were clean and spacious, but some guests mentioned discomfort with beds.
Amenities
8.63
General satisfaction with amenities, though some guests expressed concerns about the hot tub and pool cleanliness.
Value for Money
9.09
Guests frequently stated the hotel provided good value for their price.
Food and Beverage
9.14
Positive remarks about breakfast quality and variety from multiple reviews.
Overall Experience
9.11
Overall sentiment indicates a great experience with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:41

Property Description

Luxurious Amenities

Featuring an outdoor pool and a 24-hour gym, the Holiday Inn Express Hotel & Suites Willows offers a perfect blend of relaxation and fitness. Guests can unwind in the jacuzzi by the heated pool or stay active in the well-equipped gym.

Entertainment Options

Each room is equipped with a 32-inch flat-screen TV, CD/DVD player, and video games, ensuring endless entertainment possibilities. Relax in comfort surrounded by dark wood furniture and modern amenities.

Convenient Location

Located just a short drive from Sacramento National Wildlife Refuge, this hotel provides easy access to nearby attractions like Glenn Golf & Country Club and Sutter Home Vineyards. Book your stay now for a memorable experience at Willows Holiday Inn Express Hotel & Suites.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the property is under renovations. Guests may experience light disturbances during their stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 452 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
K
Kristin solo_traveller us
8
Pros:

Front desk staff was really great. Very welcoming with a big smile!

2026-04-18 via Nuitee
A
Aleksandra family_with_children us
10
Pros:

It was great experience! We loved breakfast and we lady on board was very nice! Clean and great! Thank you!

2026-04-14 via Nuitee
M
Matthew solo_traveller us
9
2026-04-13 via Nuitee
D
daniel solo_traveller us
7
Pratique
Pros:

L’attitude de la réceptioniste

2026-04-10 via Nuitee
T
Traci family_with_children us
8
2026-04-09 via Nuitee
B
Beverlee family_with_children us
8
Pros:

Dependably nice rooms and kind staff.

Cons:

Bed was pretty hard.

2026-03-24 via Nuitee
S
Susan solo_traveller us
9
2026-03-24 via Nuitee
R
RichardthePiper Solo travel Tustin, California
10
Great location, price, and staff
Pros:

I chose this hotel due to convenient location on my drive from Southern California to Seattle, it was perfect.

The staff was professional, nice, and helpful.

It's easy walking distance to a Black Bear Diner which to my surprise has excellent local craft beer brewed on a nearby farm.

2026-03-13 via Tripadvisor
R
Robert solo_traveller us
8
convenient and appropriate.
Pros:

Very friendly and helpful staff.

2026-03-05 via Nuitee
A
annette family_with_children us
10
Pros:

Very close to where I needed to be
Christian was the perfect host

Cons:

Nothing everything was great

2026-03-02 via Nuitee
H
Hector couple us
9
Pros:

Breakfast was very good, only the room television wasn't't working; Perhaps it was the cable box or the remote control.

2026-02-25 via Nuitee
N
Nikki solo_traveller us
6
2026-02-23 via Nuitee
F
Francois couple us
10
2026-02-22 via Nuitee
S
Samuel family_with_children de
7
$50 dog fee
Pros:

Clean and courteous

Cons:

$50 additional fee for one dog which I was told about after I paid for my stay. That's more than I paid for the room per person!

2026-02-14 via Nuitee
D
Diane solo_traveller us
9
2026-02-13 via Nuitee
M
Maria couple us
8
2026-02-12 via Nuitee
N
Niki family_with_children us
7
2026-02-10 via Nuitee
A
Artem family_with_children us
10
Pros:

This is the best place we stayed during our 7-day trip. The people at the reception and in the kitchen were very nice and friendly. The breakfast was the best we've ever had. Everything was delicious and varied. The room was excellent and clean.

Cons:

Nothing

2026-01-19 via Nuitee
E
Elena family_with_children us
9
2026-01-19 via Nuitee
D
Dmytro family_with_children us
10
Cons:

I felt care about customers .Atmosphere like at home. Very comfortable!

2026-01-19 via Nuitee