Residence Inn by Marriott Franklin Cool Springs

Hotels
Residence Inn
9 (183 reviews)
2009 Meridian Boulevard , Franklin , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent cleanliness
Friendly and helpful staff
Good location
Cons:
Jacuzzi broken
Pretentious pricing
Inconsistent room amenities

Categories

Cleanliness
8.96
Rooms, hallways, and property cleanliness were above satisfactory.
Service
9.43
Customer service was amazing and staff very friendly and helpful.
Location
9.47
Great location for safety and dining; walkable to restaurants and entertainment.
Room Quality
8.42
Some rooms were outdated and uncomfortable.
Amenities
8.95
Indoor pool was liked, but Jacuzzi was broken and food quality was subpar.
Value for Money
8.91
Value perceived as decent, but some stays felt overpriced.
Food and Beverage
8.46
Food was decent with some gaps in quality.
Overall Experience
9.43
Overall a great place to stay with notable positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:29

Property Description

Convenient Location
Located in central Tennessee, just a short drive from downtown Nashville, the Franklin Residence Inn offers the perfect blend of city access and suburban tranquility.

Comfortable Suites with Kitchen
Enjoy the convenience of a fully equipped kitchen in every suite, along with free Wi-Fi, flat-screen TVs, and separate living areas. Grocery shopping service is also available for a hassle-free stay.

Fantastic Amenities
Indulge in a daily hot breakfast and unwind at the hotel's social hour on weekdays. Stay active with the indoor swimming pool, gym, and sports court available for all guests.

Book your stay at the Residence Inn by Marriott Franklin Cool Springs for a perfect mix of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 183 reviews
Cleanliness: 8.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
T
Tim couple us
6
Staying at this Residence Inn is “nice” but overpriced
Pros:

Accommodations for my dog were nice

Cons:

I spoke to the cleaning staff when they were working at the room beside my room. I had asked for an extra towel. I left for a conference and came back that evening to a room that had not been cleaned

2026-01-19 via Nuitee
E
Eric family_with_children us
10
Pros:

Everything was perfect (cleanliness of rooms, hallways, elevators, lobby, gym, pool and grounds of property) were above satisfactory. Customer service was amazing and very helpful of any questions.

Cons:

The Jacuzzi is still broken.

2025-12-14 via Nuitee
J
james family_with_children us
9
My stay
Pros:

The location to everything.

Cons:

Nothing

2025-11-29 via Nuitee
R
Rosa couple us
7
2025-10-26 via Nuitee
S
Stacey family_with_children us
9
2025-10-20 via Nuitee
S
Stephen
8
Location was great
Pros:

The place was okay, and the food was not that great. Location was great. $10 charge for parking is not good.

2025-10-10 via Nuitee
J
James partner
10
Pros:

Clean and nice neighborhood. Quick uber to downtown Nashville. Great staff!

2025-09-28 via Nuitee
M
Mickey family
10
Pros:

Absolutely a great place to stay - great location for safety and dining, great service, very clean and well provided for room - at a great price !!

We will recommend to others and we will be back !!

2025-09-17 via Nuitee
L
Laura
10
Pros:

Very comfortable place to stay in upscale neighborhood for decent prices

2025-09-15 via Nuitee
E
Elizabeth family_with_children us
10
We had a great time and will be back to stay again
Pros:

It was very clean. The staff was very friendly, helpful. The rooms were very clean and spacious.

Cons:

The pool not being open later than 9. The hot tub wasn’t working properly.

2025-09-09 via Nuitee
D
Deborah
10
Revived!
Pros:

Nice size room. Toilets are low to the ground which was a little challenging for my hubby who is in a non weight bearing cast!
We were surprised when they tried to charge us $10 a night for parking. There was no mention of paid parking when we reserved the hotel room. They did take it off of our bill though, which was very nice.
There was a very nice patio which came in handy for a cigar smoke!
Location… wow lots of great restaurants close by.

2025-09-07 via Nuitee
R
Rebecca family
8
Pros:

The hot tub was nice and hot. Margo the breakfast lady was absolutely wonderful, but the food itself could have been better.

2025-09-06 via Nuitee
R
Rachel
10
Pros:

Staff very friendly and accommodating.

2025-08-20 via Nuitee
S
Steve
10
Good place to stay, I'd go stay again.
Pros:

Food was decent, I can tell the food was prepared with care. The waitresses are firendly and helpful. Bed comfort was fine. HVAC is a bit finicky, somtimes too cold and sometimes too warm but it's still not bad at all. front desk and every staff was just friendly and hospital.

2025-08-08 via Nuitee
W
Waled family
2
Pros:

This hotel was nowhere near the 4.5 rating that I thought I was booking. While it was walkable to dining options, and in a good neighborhood, the inside of the hotel was very outdated. Our room had a stinch as soon as we walked in, and the beds were very uncomfortable and made a lot of noise. The only thing we actually liked was the indoor pool, but overall for comfort, this hotel was not great at all.

2025-08-04 via Nuitee
D
Diane family_with_children us
8
Pros:

Location

Cons:

The indoor pool area air conditioning did not work good it was like a sauna.

2025-08-04 via Nuitee
L
Lori family
10
Pros:

Safe neighborhood. Walkable to restaurants and entertainment.

2025-07-26 via Nuitee
R
Richard
8
Pros:

The property was clean and nice. Staff was good.

2025-07-23 via Nuitee
S
Staci family_with_children
10
Pros:

It was great location for what I needed, I was late checking in due to flights, but the staff was nice and got me checked in my room quickly. The room was upgraded which made the stay even better. I would stay there again.

2025-07-22 via Nuitee
N
Nathaniel Maurice family
10
Pros:

Great property

2025-07-22 via Nuitee