Garner Hotel Berlin - Gendarmenmarkt by IHG

Hotels
•
IHG
8.2 (155 reviews)
Charlottenstrasse 66, Berlin, BE, 10117 , Berlin , DE
+49 30 2060500

listing image 1
Show all photos
Pets allowed

Facilities

Elevator
Gift shops or newsstand
Bicycle rentals nearby
Hiking/biking trails nearby
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Excellent central location
Clean / modern rooms (many reports)
Comfortable beds and quiet rooms
Friendly/helpful staff (many reviews)
Good, plentiful breakfast
Cons:
Inconsistent cleanliness for some rooms (unclean carpets, limited cleaning)
Occasional check-in/service issues or inexperienced staff
Breakfast and extras considered pricey by several guests
Some rooms show wear / need maintenance (old fittings, third-bed issues)

Categories

Cleanliness
7.2
Mixed reports: many guests praise the hotel as clean and fresh, but several reviews report inadequate cleaning (unclean carpets, limited room cleaning, worn third-bed sofa).
Service
8.5
Generally described as courteous and helpful (luggage storage, friendly reception), though a few guests reported inexperienced or brusque check-in staff and isolated negative interactions.
Location
9.3
Consistently praised: central location, within walking distance of museums, Checkpoint Charlie, public transport and ideal for sightseeing and events (e.g., marathon).
Room Quality
8.3
Rooms are often described as comfortable, quiet and spacious with good beds; some guests note older fittings, signs of wear and areas needing maintenance.
Amenities
8.2
Standard quality for this hotel tier (breakfast service and luggage storage mentioned), otherwise few specific amenities highlighted in reviews.
Value for Money
7.4
Mixed value: some guests feel it is good for the price, while others report the hotel is overpriced for groups (3 people) and criticize the high cost of breakfast.
Food and Beverage
8.5
Breakfast generally described as plentiful and good, though several guests felt it was somewhat expensive for Berlin prices.
Overall Experience
8.2
Overall positive experience with many recommendations for location, cleanliness and service; some recurring issues (cleaning, occasional check-in problems, maintenance) temper the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-28 22:39

Property Description

Convenient Amenities and Services
Experience convenience at its finest with complimentary wireless internet access, gift shops/newsstands, and a television in a common area. Additionally, take advantage of the tour/ticket assistance and reception hall available to cater to all your needs.

Luxurious Dining and Entertainment
Unwind and indulge in your favorite drink at the trendy bar/lounge or savor a delicious buffet breakfast available daily for a fee. With satellite programming on LCD televisions, entertainment is guaranteed during your stay.

Ideal Location
Located in the heart of Berlin, Select Hotel Berlin Gendarmenmarkt offers easy access to major attractions like Gendarmenmarkt and Checkpoint Charlie. Book now and enjoy a centrally located stay near all the action.

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.2
Based on 155 reviews
Cleanliness: 7.2
Service: 8.5
Location: 9.3
Room Quality: 8.3
Amenities: 8.2
Value for Money: 7.4
Food and Beverage: 8.5
Overall Experience: 8.2
A
Adriano
8
Recomendo
Pros:

Hotel muito bem localizado, limpo, novo, staff muito cortez.

2025-10-09 • via Nuitee
S
Sharon • partner
10
Pros:

Perfect location for walking all over and for Berlin Marathon start/finish!

2025-10-05 • via Nuitee
B
Bo
6
Pros:

Centralt

2025-10-05 • via Nuitee
M
MARIA TERESA
10
Pros:

Excelente ubicación, habitación con espacio adecuado, cama cómoda no se escuchan ruidos exteriores. Está muy cerca del Checkpoint Charles

2025-10-01 • via Nuitee
G
Giuliana
8
Pros:

Buena

2025-09-30 • via Nuitee
R
Rolf
8
Pros:

Geräumiges,sauberes und ruhiges Zimmer. Sehr gute Lage in der Mitte von Berlin.

2025-09-30 • via Nuitee
F
France
10
Pros:

Close to everything!

2025-09-26 • via Nuitee
C
Cleuson
8
Pros:

O hotel é bom e a localização é excelente.

O único ponto negativo foi o atendimento no check-in, o funcionário parecia despreparado ou com pouca vontade de nos receber, teve dificuldade de encontrar a reserva no sistema mesmo checando meu documento, chegando a dizer que não tínhamos reserva, após finalmente encontrar a reserva tentou me cobrar novamente o valor que já havia sido pago antecipadamente pelo cartão, me perguntou se a estadia já estava paga e sugeriu que eu tinha que pagar naquele momento com o cartão algo que ja estava pago. Essa informação não consta no sistema? Fica o questionamento.

2025-09-25 • via Nuitee
K
Karin Bente
8
Sjov værelseindretning
Pros:

Sjov værelseindretning. Toilet for sig, mens brusekabine og håndvask var i selve værelset. Fungerede upåklageligt.

Lidt slidt nogen steder, men fint til prisen og god beliggenhed

2025-09-20 • via Nuitee
C
Colten • partner
10
Pros:

Good location, breakfast options were plenty, staff was welcoming. Recommend to others.

2025-09-16 • via Nuitee
W
Willy • family
8
Pros:

Hotel is zeer goed gelegen : musea op wandelafstand, openbaar vervoer dichtbij. Kamer was ok en zeer goed ontbijt. Personeel aan de receptie miste wel wat ervaring

2025-09-15 • via Nuitee
M
Mine
8
Pros:

Service ok Lage ganz gut aber für 3 Pers. fand ich den Preis überteuert.

2025-09-13 • via Nuitee
J
Jose
10
Pros:

Great place to stay.

2025-09-03 • via Nuitee
V
Victor
10
Mycket bra
Pros:

Super! Mycket centralt. Fräscht och modernt.

2025-09-02 • via Nuitee
L
LAXMI MAYA
8
Pros:

No thanks

2025-08-27 • via Nuitee
Y
Ying • family
10
Pros:

The location of the hotel is ideal, with public transports nearby, connecting to all directions of the city. The staff were nice and friendly, they stored our luggage before we checked in so that we could explore the city. Very much appreciated!

2025-08-26 • via Nuitee
N
Natalja
8
Pros:

Es war alles gut

2025-08-20 • via Nuitee
N
Neslihan
10
Pros:

Yatağımız oldukça konforluydu her yere yürüyerek gittik yakınında büyük market vardı, kahvaltı yeterliydi çok memnun kaldık kesinlikle tekrar geliriz

2025-08-20 • via Nuitee
K
Kevin
10
Pros:

No complaints

2025-08-17 • via Nuitee
S
SHINTARO
8
Pros:

朝食ブッフェが少し割高なように感じた。ベルリンならば普通なのかもしれないが。内容は悪くない。
フロントスタッフがちょっとおちゃらけている。深夜になると大声を出していたりした。
12時チェックアウトは助かる

2025-08-13 • via Nuitee