Protea Hotel by Marriott Bloemfontein Willow Lake

Hotels
•
Protea Hotels by Marriott
8.1 (1139 reviews)
101 Henry Street, Willows , Bloemfontein , za

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Great amenities
Cons:
Room size is small
Food quality varies
Cleanliness issues in common areas

Categories

Cleanliness
7.74
Mixed reviews regarding cleanliness; some praised it, others mentioned issues.
Service
8.71
Consistently mentioned as friendly and helpful by several reviewers.
Location
8.75
Location praised for convenience and proximity to amenities.
Room Quality
7.2
Some reviews mentioned small room sizes and issues like the air conditioning.
Amenities
8.73
Amenities like the pool and grounds were appreciated, though some areas could be improved.
Value for Money
7.69
Mixed perceptions on value, particularly regarding food pricing.
Food and Beverage
7.24
Noted as a point of disappointment by several guests.
Overall Experience
8.71
Most guests enjoyed their stay and mentioned they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:16

Property Description

Modern & Luxurious Rooms:
Protea Hotel by Marriott Bloemfontein Willow Lake offers modern and luxurious rooms for a comfortable stay during your visit. The rooms are designed to provide a relaxing and stylish environment for guests to unwind after a day of exploring the city.

Convenient Amenities & Facilities:
This hotel boasts a range of convenient amenities and facilities to enhance your stay. From a swimming pool to a conference room, restaurant, bar & lounge area, and internet access, guests have everything they need at their fingertips. Additionally, limited room service and undercover parking add to the convenience and comfort of your stay.

Ideal Location for Exploring:
Situated on the border of King's Park, the hotel provides a great base for exploring Bloemfontein. With nearby attractions like Loch Logan Waterfront, Mimosa Mall, and Kingspark/Vodacom Stadium, guests can easily immerse themselves in the city's vibrant culture and entertainment options.

Experience luxury, convenience, and an ideal location at Protea Hotel by Marriott Bloemfontein Willow Lake. Book now for an unforgettable stay.

Important information:

Please note that NO firearms and/or weapons are permitted on these premises. Any firearms and/or weapons found or brought onto these premises will be dealt with in accordance with Marriott’s policies and procedures in this regard. The owner, manager and/or operator of the hotel reserves the right to refuse or deny entry to these premises should a person be found in possession of a firearm and/or weapon contrary to Marriott’s policies and procedures and/or contrary to any applicable laws or fail to comply with Marriott’s policies and procedures in this regard.

The owner, manager and/or operator of the hotel and its directors, officers, employees, agents and representatives will not be held liable for any loss, claim, damages or injury resulting from firearms and/or weapons being brought onto these premises and/or being stored on these premises, by whomsoever caused or arising from the negligence or gross negligence or wrongful acts or omissions of the owner, manager and/or operator of the hotel or its directors, officers, employees, agents and representatives.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 1139 reviews
Cleanliness: 7.74
Service: 8.71
Location: 8.75
Room Quality: 7.2
Amenities: 8.73
Value for Money: 7.69
Food and Beverage: 7.24
Overall Experience: 8.71
A
Adidja • solo_traveller • za
10
2026-05-15 • via Nuitee
P
Palesa • couple • za
6
2026-05-13 • via Nuitee
A
Andre and Almari • couple • za
9
Very pleasant
Pros:

Excellent service

2026-05-11 • via Nuitee
R
Ryan • couple • za
7
Excellent Stop Over Destination
Pros:

The breakfast was awesome, the beds were comfy and it was perfect for a one night stop over. The staff are very friendly and helpful.

Cons:

The rooms are quite small but are adequate

2026-05-11 • via Nuitee
T
Tracey • couple • za
10
Very comfortable safe and a clean hotel
2026-05-11 • via Nuitee
X
Xolani • couple • za
9
2026-05-11 • via Nuitee
P
Princess Thobekile • solo_traveller • za
7
It was medium
Pros:

The breakfast was fair

Cons:

None

2026-05-10 • via Nuitee
M
Mark • family_with_children • za
10
2026-05-10 • via Nuitee
Z
Zanati Trading (PTY) Ltd • solo_traveller • za
9
2026-05-10 • via Nuitee
T
Tlale • solo_traveller • za
10
2026-05-09 • via Nuitee
C
Christine • solo_traveller • fr
9
Pros:

Le petit déjeuner.

Cons:

La ville

2026-05-09 • via Nuitee
Y
yolanda • couple • za
6
2026-05-08 • via Nuitee
K
Koketso • couple • za
10
2026-05-06 • via Nuitee
B
Bernice • extended_group • za
10
Great, friendly service always makes clients to go back 💪🏾💪🏾
Pros:

Their hospitality is at a high level 110%
My family really enjoyed staying at the property over that weekend.

Cons:

I loved everything about it .

2026-05-06 • via Nuitee
H
Hazel • family_with_children • za
9
2026-05-03 • via Nuitee
M
Mahao • solo_traveller • ls
10
Protea hotel Bloemfontein
Pros:

Location was perfect

Cons:

Nothing

2026-05-03 • via Nuitee
C
Chella • solo_traveller • za
10
Pros:

Friendliest, most welcoming and helpful staff

2026-05-02 • via Nuitee
S
Sebili • solo_traveller • ls
6
Pros:

Location and friendly staff.

Cons:

The room setup was not so appealing, the room was small. I requested a room at the top floor, but was placed on the ground floor for some unclear reasons.

2026-04-30 • via Nuitee
L
Luristé • couple • za
7
2026-04-29 • via Nuitee
L
Luvuyo • solo_traveller • za
9
Pros:

The place as a whole

Cons:

Nothing. Place was fine

2026-04-28 • via Nuitee