Protea Hotel by Marriott Bloemfontein Willow Lake

Hotels
•
Protea Hotels by Marriott
8.1 (1218 reviews)
101 Henry Street, Willows , Bloemfontein , ZA
+27 51 412 5400

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Great amenities
Cons:
Room size is small
Food quality varies
Cleanliness issues in common areas

Categories

Cleanliness
7.74
Mixed reviews regarding cleanliness; some praised it, others mentioned issues.
Service
8.71
Consistently mentioned as friendly and helpful by several reviewers.
Location
8.75
Location praised for convenience and proximity to amenities.
Room Quality
7.2
Some reviews mentioned small room sizes and issues like the air conditioning.
Amenities
8.73
Amenities like the pool and grounds were appreciated, though some areas could be improved.
Value for Money
7.69
Mixed perceptions on value, particularly regarding food pricing.
Food and Beverage
7.24
Noted as a point of disappointment by several guests.
Overall Experience
8.71
Most guests enjoyed their stay and mentioned they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:16

Property Description

Modern & Luxurious Rooms:
Protea Hotel by Marriott Bloemfontein Willow Lake offers modern and luxurious rooms for a comfortable stay during your visit. The rooms are designed to provide a relaxing and stylish environment for guests to unwind after a day of exploring the city.

Convenient Amenities & Facilities:
This hotel boasts a range of convenient amenities and facilities to enhance your stay. From a swimming pool to a conference room, restaurant, bar & lounge area, and internet access, guests have everything they need at their fingertips. Additionally, limited room service and undercover parking add to the convenience and comfort of your stay.

Ideal Location for Exploring:
Situated on the border of King's Park, the hotel provides a great base for exploring Bloemfontein. With nearby attractions like Loch Logan Waterfront, Mimosa Mall, and Kingspark/Vodacom Stadium, guests can easily immerse themselves in the city's vibrant culture and entertainment options.

Experience luxury, convenience, and an ideal location at Protea Hotel by Marriott Bloemfontein Willow Lake. Book now for an unforgettable stay.

Important information:

Please note that NO firearms and/or weapons are permitted on these premises. Any firearms and/or weapons found or brought onto these premises will be dealt with in accordance with Marriott’s policies and procedures in this regard. The owner, manager and/or operator of the hotel reserves the right to refuse or deny entry to these premises should a person be found in possession of a firearm and/or weapon contrary to Marriott’s policies and procedures and/or contrary to any applicable laws or fail to comply with Marriott’s policies and procedures in this regard.

The owner, manager and/or operator of the hotel and its directors, officers, employees, agents and representatives will not be held liable for any loss, claim, damages or injury resulting from firearms and/or weapons being brought onto these premises and/or being stored on these premises, by whomsoever caused or arising from the negligence or gross negligence or wrongful acts or omissions of the owner, manager and/or operator of the hotel or its directors, officers, employees, agents and representatives.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 1218 reviews
Cleanliness: 7.74
Service: 8.71
Location: 8.75
Room Quality: 7.2
Amenities: 8.73
Value for Money: 7.69
Food and Beverage: 7.24
Overall Experience: 8.71
P
Portia • solo_traveller • za
10
2026-09-13 • via Nuitee
L
Ludwig • solo_traveller • za
3
Pros:

Road to hotel

2026-09-10 • via Nuitee
A
Aradhana • solo_traveller • za
5
Pros:

Basic room with outdated deco. Hotel needs an upgrade.

Cons:

Uncomfortable beds, small rooms. Outdated furniture. Uncomfortable beds

2026-09-09 • via Nuitee
Y
Yolande • couple • za
10
2026-09-08 • via Nuitee
Z
Zolani • solo_traveller • za
7
Pros:

The staff was very friendly and always helpful

Cons:

The room was small with the bathroom in the same place as the bed. I didn't like it.

2026-09-06 • via Nuitee
R
Robert • solo_traveller • za
9
2026-09-06 • via Nuitee
L
Lizelle • couple • za
8
2026-09-05 • via Nuitee
L
Lizelle • couple • za
8
2026-09-05 • via Nuitee
D
Dylan Marais • solo_traveller • za
10
Pros:

Convenient and easy to find, ample parking for us which is a must. Close to the Free State Stadium - a trip to Bloemfontein is incomplete without a stay at Protea Hotel Willow Lake.

Cons:

n/a

2026-09-02 • via Nuitee
M
Mark • couple • za
6
2026-09-02 • via Nuitee
E
Elmien • couple • za
10
Lovely experience and excellent service.
Pros:

Excellent breakfast. Friendly staff.

Cons:

Nothing

2026-08-31 • via Nuitee
J
Joao • couple • za
10
2026-08-31 • via Nuitee
B
Boikanyo • couple • za
9
2026-08-26 • via Nuitee
M
MERLE • solo_traveller • mu
10
Pros:

Le service

2026-08-26 • via Nuitee
S
Shakoon • couple • za
10
2026-08-26 • via Nuitee
M
Marcia • solo_traveller • za
10
2026-08-24 • via Nuitee
T
Tina • solo_traveller • za
10
Comfortable
Pros:

The service was really great

Cons:

No toothbrush

2026-08-23 • via Nuitee
R
Robert • solo_traveller • za
9
2026-08-23 • via Nuitee
M
Mugodi • solo_traveller • za
10
2026-08-22 • via Nuitee
D
Dr Tjaart • couple • za
8
2026-08-22 • via Nuitee