Ambassador Hotel

Hotels
8.4 (801 reviews)
7 Kelvin Drive , Glasgow , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Noise from other rooms

Categories

Cleanliness
7.1
Cleanliness received mixed reviews; some praised the cleanliness while others mentioned issues.
Service
9.1
Multiple reviews highlight the friendly and helpful staff, indicating a positive service experience.
Location
9.1
Many reviews appreciated the central location, making it convenient for guests.
Room Quality
8.1
Room quality was generally good but noted some comfort issues with bedding.
Amenities
8.6
Amenities like free parking were appreciated, but there were mentions of basic facilities.
Value for Money
8.6
Guests felt they received good value, especially considering the location.
Food and Beverage
8.1
Food quality was positively mentioned in several reviews, especially breakfast.
Overall Experience
8.5
Overall experience varied; while some had exceptional stays, others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:26

Property Description

River Views and Free WiFi
Experience the beauty of Glasgow's West End at Ambassador Hotel, with rooms offering stunning views of the River Kelvin. Stay connected with complimentary WiFi access during your stay.

Comfort and Convenience
Relax in rooms featuring cozy seating areas, satellite TV, and tea/coffee facilities. Start your day right with a delicious breakfast served in the breakfast room.

Ideal Location
Conveniently situated less than 2 km from the city centre, explore Glasgow's attractions with ease. With Glasgow's Botanical Gardens just steps away, Ambassador Hotel is the perfect choice for your stay.

Book now to enjoy a riverside retreat at Ambassador Hotel in Glasgow's vibrant West End.

Important information:

The hotel cannot accept check-ins any later than 22:00. Please note that this property cannot accommodate hen and stag parties. Parking is on street and parking vouchers are available from reception. A credit/debit card or cash must be presented at check-in (does not need to be the same card used to make the reservation). Please note we cannot take payment from a card prior to arrival without the card being present. In this event we can send an online invoice with a link to an online payment gateway so the reservation can be paid prior to arrival. Once booked, please contact the hotel for details. Please note groups of over 6 people cannot be accommodated. Our free onsite car park is ample to accommodate most of our guests however we are unable to guarantee a space.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £9 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 801 reviews
Cleanliness: 7.1
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.5
R
Roisin couple gb
10
Pros:

The reception staff was lovely and very helpful.

2026-02-14 via Nuitee
M
Martin solo_traveller gb
9
2026-02-13 via Nuitee
A
Angus solo_traveller gb
8
Prime west end location with parking , friendly ,clean and for an overnight does the job well.
Pros:

West End location with car parking

Cons:

Noise proofing between rooms

2026-02-12 via Nuitee
A
Aileen Jane solo_traveller es
10
Pros:

The easy accessibility to the hotel and my room and the kindness and help of the staff

Cons:

Nothing. All was more and above what I expected.

2026-02-11 via Nuitee
H
Hart solo_traveller gb
9
I stayed here for one night for work purposes, I arrived late and left early and needed somewhere to get my head down. T
Pros:

Clean, central and comfortable. Lovely breakfast. Helpful staff.

Cons:

The shower pressure was on the low side.

2026-02-11 via Nuitee
C
Claire couple gb
8
2026-02-10 via Nuitee
J
Jack solo_traveller gb
8
2026-02-09 via Nuitee
I
Ivor solo_traveller pt
9
2026-01-31 via Nuitee
E
Eziuche solo_traveller gb
10
Everything was appealing to the eye. It’s a decent and beautiful place.
Pros:

It was so clean, calm and lovely.

Cons:

Nothing

2026-01-31 via Nuitee
M
Mackenzie solo_traveller us
10
The hotel was accommodating, so quaint, and charming. I found it so quiet and perfectly located. I w
Pros:

The hotel was accommodating, so quaint, and charming. I found it so quiet and perfectly located. I would definitely go back.

2026-01-30 via Nuitee
D
Dirk couple de
10
Komme gerne wieder
Pros:

Sehr schöne Unterkunft, komme gerne wieder, gutes Frühstück, sehr gutes Personal, freundlich hilfsbereit, gibt sehr gute Tipps was man unternehmen kann

2026-01-30 via Nuitee
J
Jonathan couple gb
6
We had a pleasnt stay in this practical, well-located hotel.
Pros:

Cosy, warm, comfortable room with a big bed giving rise to restful nights sleep. Nice, helpful staff offering efficient service. Good location with just enough parking and a few key shops nearby. Nice breakfast along with easily accessed room the hotel is near to all the best things to see and do in Glasgow. for eample just round the corner is the botanical garden and near to the Clockwork Orange.

Cons:

Two niggles. firstly, the bed was hell to get round (making an unusual challenge) and secondly, the bathroom, whilst clean, was poorly designed. A freezing floor, tiny sink and water taking ages to heat up were notable features.

2026-01-27 via Nuitee
M
Marie solo_traveller gb
10
Third time..still happy
Pros:

Third time here..simply a great great place to stay. Staff, location, brekky, room. Cant fault it..it wirks fir me! Thanks

Cons:

Nothing at all

2026-01-25 via Nuitee
X
Xavier couple es
8
2026-01-24 via Nuitee
A
Angus solo_traveller gb
8
2026-01-23 via Nuitee
D
Dawn family_with_children gb
9
2026-01-23 via Nuitee
T
Turadh couple gb
10
Fabulous stay
Pros:

Great place peaceful and spacious, very clean.

Cons:

Nothing.

2026-01-21 via Nuitee
S
Steve family_with_children gb
8
2026-01-20 via Nuitee
P
Peter solo_traveller gb
10
Brilliant have already booked to stay again lol
Pros:

Close to the city very clean

Cons:

Nothing

2026-01-20 via Nuitee
E
Emmanuel couple gb
1
Double-charged for a reservation,and one refund not issued.Will NEVER return here,nor recommend.
Pros:

Nothing really.Horrible experience. Felt scammed. My first visit to Glasgow and won't be staying here or the sister establishment,Embassy Hotels/Apartments,EVER again.

Cons:

During booking there was a tech error/unsuccessful booking via booking.com (or so I thought).I tried it again and was successful the 2nd time.It was for a night with my 85 year old mum to attend a graduation in Glasgow.Before arrival the Manager in a call said both bookings apparently went through.I explained we only needed one and explained the circumstances.I was assured payment would only be taken for one booking and not the other.

However I ended up being charged twice: £124 for the reservation we used, £71 for the other one that we didnt need or use,despite making this clear prior to arrival.

Manager said it was a booking.com issue. I made 3 calls to booking.com on my return.Booking.com seemed willing to help with the refund and SENT a refund code to the hotel, but they denied receiving refund code.The hotel also refused to communicate in writing to booking.com to facilitate the refund of the double payment.I was played like a football between booking.com and the hotel.

The hotel marked me as a 'no-show' despite my mum and I turning up and staying on the more expensive reservation.
It has been a shocking experience and I would NEVER EVER use nor recommend these establishments in the future.

2026-01-20 via Nuitee