Candlewood Suites Gillette by IHG

Hotels
Candlewood Suites
8.8 (132 reviews)
904 Country Club Road , Gillette , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Exceptional staff
Convenient location
Spacious and clean rooms
Cons:
Billing issues
Limited breakfast options
Cleanliness issues in the shower

Categories

Cleanliness
8.05
The shower wasn’t very clean and one reviewer mentioned a funky smell.
Service
9.55
The staff were exceptional, handling situations well, indicating high service quality.
Location
9.55
Conveniently located on the main thoroughfare, noted as a strong positive.
Room Quality
8.55
Spacious rooms were mentioned positively, although there was a complaint about the booking.
Amenities
9.05
Great amenities noted, but limited breakfast options were mentioned.
Value for Money
8.55
Concerns about billing issues raised by guests, impacting perceived value.
Food and Beverage
8.05
Lack of breakfast options noted as a con.
Overall Experience
9.05
Mixed experiences, but staff and location contributed positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:09

Property Description

Conveniently Located and Spacious Suites
Situated just one block from Interstate 90, Candlewood Suites Gillette offers easy access and comfortable accommodations. Each suite comes with a full kitchen, free Wi-Fi, and a cozy seating area, making it a perfect home away from home.

On-Site Amenities for Convenience
Enjoy the convenience of a gym, business center, and launderette all within the hotel premises. Need to catch up on work? Take advantage of the business center's fax and photocopying services. Want to stay active? Head to the on-site gym for a workout session.

Outdoor BBQ and Nearby Attractions
Make the most of your stay by utilizing the BBQ facilities for a family picnic. And don't forget to explore the nearby Campbell County Rockpile Museum and the breathtaking Bighorn National Forest, just a short drive away.

Ready to experience comfort and convenience at Candlewood Suites Gillette? Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GCC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.8
Based on 132 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 9.05
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 9.05
B
Brenda couple us
10
Comfortable and affordable!
Pros:

Clean and friendly staff!

Cons:

No complaints here .

2026-04-25 via Nuitee
T
Todd family_with_children us
7
2026-03-31 via Nuitee
J
Jim couple us
9
2026-02-26 via Nuitee
T
Todd family_with_children us
7
2026-02-26 via Nuitee
T
Todd family_with_children us
8
2026-02-11 via Nuitee
T
Todd family_with_children us
7
2026-02-10 via Nuitee
S
Sandra extended_group us
10
2026-01-19 via Nuitee
C
Christopher extended_group us
9
I would definitely stay here again if ever back in Gillette
Pros:

Cleanliness and size of room

Cons:

Easier understanding of splitting bill on two cards

2026-01-19 via Nuitee
S
Seals extended_group us
10
2025-11-21 via Nuitee
C
Clayton family_with_children us
10
Pros:

The staff were exceptional, the rooms were nice and clean, it was conventionally located on the main thoroughfare. I would highly recommend . A+++++

2025-11-10 via Nuitee
D
Donna Knudson extended_group us
10
2025-10-03 via Nuitee
L
Linda family_with_children us
10
2025-09-30 via Nuitee
P
Palik couple us
5
Pros:

The location was convenient.

Cons:

There was no breakfast and only one bed. I obviously misread the website.

2025-09-29 via Nuitee
M
Michele
10
Pros:

Great place to stay

2025-09-21 via Nuitee
J
James
2
Worst stay of a 4 day long road trip
Pros:

Our 1 night stay was horrible. I called the afternoon of the day we were to arrive and spoke with a nice lady at the front desk, explained we needed a king room on the first floor near an exit. She said she had several available and it would no problem. Check-in was a nightmare, at first there was no clerk at the front desk. When she did arrive it appeared she'd been sleeping in a back office. The room I had called about previously and been assured would be available all of a sudden wasn't. When I inquired why, the front desk agent said the cost Hotels.com charged me wasn't enough and didn't cover the King room I called about and booked through Hotels.com. At checkout, several members of the staff complained they were working 12 hour shifts due to understaffing. Be aware of billing issues and check your credit card statements and bank accounts if you stay at this property.

2025-09-12 via Nuitee
R
Raquel
8
Great for those with fur babies
Pros:

Very pet friendly, clean and comfortable

2025-09-11 via Nuitee
J
Jessica couple us
9
Nice Stay
Pros:

Spacious rooms, could work remotely here. Clean facility and the staff was amazing!

Cons:

I did not notice this was a pet friendly hotel. The people in the next room left their dog in the room while they went to eat. The poor little fella was barking and howling. After quite a bit, I called the desk. They were fabulous! They took care of the situation immediately. The owners came back shortly, and we never heard another peep out of him.

2025-09-04 via Nuitee
A
Annabelle couple us
7
Cons:

The shower wasn’t very clean and the room smelled funky.

2025-09-01 via Nuitee
D
DuVal family_with_children us
10
2025-08-25 via Nuitee
R
Roberto Giliberti couple it
10
2025-08-19 via Nuitee