Pousada De Viseu

Hotels
•
Pestana Hotel & Resorts
9.1 (2759 reviews)
Rua Do Hospital , Viseu , pt

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Beautiful location and hotel
Friendly and helpful staff
Spacious rooms
Cons:
Issues with room cleanliness
Air conditioning problems
High service fees for room service

Categories

Cleanliness
8.71
Some complaints about room maintenance and cleaning service.
Service
9.99
Very friendly and helpful staff were frequently mentioned.
Location
9.72
Great location mentioned multiple times, easy access to local attractions.
Room Quality
8.67
Some guests found room comfort lacking due to AC issues.
Amenities
9.2
Varied opinions on spa and amenities, some found them lacking.
Value for Money
8.16
Concerns over breakfast value and service charges.
Food and Beverage
8.71
Breakfast generally received mixed reviews.
Overall Experience
9.68
Overall positive stay with some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:14

Property Description

Luxurious 19th-century Pousada De Viseu in Viseu

Spacious Rooms and Spa Facilities: Enjoy the comfort of rooms with parquet floors, modern furnishings, and amenities like minibar and flat-screen TV. Unwind at the spa facilities and outdoor swimming pools.

Electric Vehicle Charging Points: Stay eco-friendly with our EV charging points, making it convenient for you to recharge during your stay.

Stylish Restaurant and Scenic Views: Indulge in traditional dishes at our stylish restaurant and admire panoramic city views from some rooms' furnished balconies.

Experience the charm of Viseu at Pousada De Viseu Hotel, just a short walk from the picturesque Florestal de Fontelo park. Book now for a memorable stay!

Important information:

Prior to their arrival, guests are kindly requested to specify their bedding preference for any room type. Please specify the extra beds required, if any. Please specify the number of adults or children under 12. This can be noted in the special request box during booking.

When traveling with dogs, please note that an extra charge of 25€ per pet, per night applies. Please note that a maximum of 1 dog is allowed. Please note that the property can only allow dogs with a maximum weight of 15 kilos.

Please note that pets are only allowed in some of the property’s public areas. Upon check-in, please ask the front desk for more details.

Please note that only 1 extra bed or baby cot can be accommodated, on request. Charges may be applicable.

Please note that the property reserves the right to pre-authorize credit cards prior to arrival. Full payment for the accommodations is due upon check-in time.

Please note that for reservations of 6 rooms or more, different policies will apply.

Reservation is required to use the indoor pool. It opens from 8:00 am to 9:00 pm, with a maximum daily use period of 1 hour. Swimming cap is mandatory. Hot water circuit (jacuzzi, sauna and Turkish bath and tropical shower) requires advance booking, and the maximum daily use period is 1 hour.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.1
Based on 2759 reviews
Cleanliness: 8.71
Service: 9.99
Location: 9.72
Room Quality: 8.67
Amenities: 9.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 9.68
A
Alexandre • family_with_children • fr
9
Beautiful hotel
Pros:

Beautiful hotel in a historic building, located in the heart of the city. The room was comfortable and spacious with a really large bed. It was really baby friendly with a minimalist style and a bathtub. Breakfast was nice and delicious. We loved the old photos of the building on the walls. Room was really clean and included parking was super convenient.

Cons:

The opening hours on the menu of the food service at the bar are not correct.

2026-03-14 • via Nuitee
A
Azevedo • family_with_children • pt
10
2026-03-13 • via Nuitee
L
Longhurst • couple • pt
9
Simply wonderful!
Pros:

Great breakfast, comfortable bed. Beautiful and spacious interior courtyard! Loved the art exhibit too.

Cons:

Can't think of anything.

2026-03-12 • via Nuitee
S
Susana • couple • pt
9
2026-03-08 • via Nuitee
L
Luís • family_with_children • pt
9
Pros:

Arquitetura do hotel

Cons:

Ter um vista aquém do que gostaria

2026-03-08 • via Nuitee
A
Ana Paula • couple • pt
10
2026-03-08 • via Nuitee
M
Maria Msrgarida • solo_traveller • pt
9
2026-03-07 • via Nuitee
C
Caetano • family_with_children • pt
9
2026-03-06 • via Nuitee
R
Rosa Parabém • couple • pt
10
Pros:

Quarto espaçoso, silencioso, com um bom SPA e pequeno almoço.
Recomendo.

2026-03-05 • via Nuitee
A
Armanda • couple • pt
9
2026-03-05 • via Nuitee
J
João • extended_group • pt
9
Recomendável
Pros:

vatiedade e qualidade

Cons:

a comida quente estava fria às 9h00

2026-03-05 • via Nuitee
M
Margarida • couple • pt
8
Muito agradável
Pros:

Muito bom

2026-03-04 • via Nuitee
D
David • family_with_children • fr
6
Nous n avons pas pu profiter du cadre en famille.
Pros:

Le cadre, l architecture

Cons:

Nous avions omis, par inadvertance, de reserver les petits dejeuners lors des reservations sur le site. Nous avons tenté de demander cet ajout a diverses reprises via differents biais. En vain… alors meme que l option etait possible sur le site de booking.
Une fois sur place, les prix des petits dejeuners etaient exorbitants! Les enfants de plus de 12 ans etant par ailleurs factures comme des adultes. Nous avons donc pris le petit dejeuner dehors sans pouvoir ainsi profiter du cadre/lieu…

2026-03-04 • via Nuitee
P
Pedro • couple • pt
9
Cons:

O AC do quarto não funcionava para aquecimento.

2026-03-04 • via Nuitee
P
Pereira • solo_traveller • pt
10
2026-03-03 • via Nuitee
A
Armando • family_with_children • pt
10
2026-03-02 • via Nuitee
C
Carla • family_with_children • lu
10
Pros:

Tamanho do quarto

Cons:

/

2026-03-02 • via Nuitee
P
Paulo • family_with_children • pt
9
2026-03-02 • via Nuitee
A
Adélia • family_with_children • pt
10
2026-03-01 • via Nuitee
J
Jesus • couple • es
9
2026-02-28 • via Nuitee