The Panari Hotel - Near Jomo Kenyatta International Airport

Hotels
Independent
8 (1248 reviews)
Mombasa Road, Nairobi, 00506 , Nairobi , KE

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Newspapers in lobby (surcharge)
Arcade/game room
Health club
Nightclub
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food
Cons:
Cold reception
High meal prices
Outdated facilities

Categories

Cleanliness
7.58
Some guests noted unpleasant odors and the need for carpet replacement, affecting overall cleanliness.
Service
8.55
Generally friendly and helpful staff, though some mentioned cold reception.
Location
9.09
Great location close to the airport and convenient for starting safaris.
Room Quality
7.54
Rooms were comfortable, but some felt outdated and lacking proper amenities.
Amenities
8.07
Good variety of amenities including restaurants, though some areas need refreshing.
Value for Money
7.03
Many guests felt pricing was too high for the quality and service received.
Food and Beverage
8.08
Generally good food options, but some reviews criticized meal pricing.
Overall Experience
8.05
Positive experiences overall, with some specific drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:52

Property Description

Experience unparalleled comfort at The Panari Hotel, where elegance meets convenience in the heart of Nairobi.

Indulgent Spa Services
Unwind in our full-service spa, offering massages, body treatments, and facials designed to rejuvenate and revitalize you.

Culinary Delights
Savor delectable cuisine at three diverse restaurants or enjoy 24-hour in-room dining. With coffee shops and bars to suit every mood, your taste buds will thank you!

Premium Accommodations
Relax in one of our 136 elegantly appointed rooms featuring air conditioning, LED televisions, and modern bathrooms. Complimentary high-speed internet keeps you connected throughout your stay.

Enter a world of luxury and convenience – book your stay at The Panari Hotel today!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NBO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

8
Based on 1248 reviews
Cleanliness: 7.58
Service: 8.55
Location: 9.09
Room Quality: 7.54
Amenities: 8.07
Value for Money: 7.03
Food and Beverage: 8.08
Overall Experience: 8.05
E
Evgeny couple us
10
Amazing staff and location
Pros:

Great location

Cons:

Nothing

2026-04-18 via Nuitee
N
Nyebwana family_with_children es
9
2026-04-16 via Nuitee
N
ngari family_with_children ke
6
Cons:

Extra charge on baby food

2026-04-16 via Nuitee
M
Marzia family_with_children it
10
Pros:

Tutto

2026-04-15 via Nuitee
A
AMOS couple us
6
An ok hotel
Pros:

I requested for a room service but my order was not delivered.

2026-04-13 via Nuitee
T
Thomas solo_traveller nl
7
2026-04-13 via Nuitee
J
Josefine couple no
7
A good option if you want to live outside of Nairobi!
Pros:

The staff, big spacious rooms, lounge/ bar area, having multiple choices of restaurants, WiFi, distance to airport/ elephant orphanage/ giraffe centre/ national park

Cons:

Pillows where horrible, view to National park was far away (it’s a beautiful view, just not as close as you get the impression of), mixup with rooms but the staff solved it after one night, sometimes the cleaning staff went into the rooms without knocking

2026-04-11 via Nuitee
solo_traveller gb
9
2026-04-10 via Nuitee
N
Nkanata family_with_children de
10
2026-04-09 via Nuitee
J
Joshua couple ug
9
2026-04-04 via Nuitee
P
preston couple ae
10
2026-04-04 via Nuitee
P
Philip extended_group be
8
Pros:

The airport pick-up was super easy and well organised. Rooms were spacious and staff was very helpful. Breakfast was good.

Cons:

The bathroom could use some renovation

2026-04-01 via Nuitee
G
Grace Njeri solo_traveller kr
8
2026-03-31 via Nuitee
R
Rainer solo_traveller de
9
Wie immer perfekt
Cons:

Tolles Frühstück, perfekter Service. Insbesondere Flughafentransfer

2026-03-30 via Nuitee
R
Rose family_with_children no
7
Pros:

Hotel er perfekt plasset når du skal ut å reise.

Cons:

Når en personale forstyrre når hun se at gjestene prate seg sammen og hu skal fortsette å spørre om unødvendig ting isteden hun kan se seg rundt eller venter

2026-03-28 via Nuitee
D
Dr. Humphrey solo_traveller us
7
2026-03-27 via Nuitee
L
Lydie family_with_children fr
8
Bien
Pros:

Proche aéroport

2026-03-27 via Nuitee
S
Simon family_with_children cy
4
Pros:

Good rooms and location

Cons:

My room was next to a noisy lift. It kept me awake. The airport shuttle was late, which I find unacceptable considering it costs about 8x what Uber would've charged. On a previous trip, the shuttle didnt turn up to meet me at airport. On the whole, it's a good hotel but these issues will make me look for other options next time I have a Nairobi stopover.

2026-03-26 via Nuitee
D
Dennis family_with_children se
8
2026-03-25 via Nuitee
J
Jonathan couple gb
8
Overall very satisfied.
Pros:

Great choice for breakfast, very decent room.

Cons:

Requested transport from AP to hotel but didn't get confirmation and didn't see 'Panari' transport at AP so had to take taxi.

2026-03-24 via Nuitee