Boutique Hotel Falkenturm

The room is very small (just keep that in mind) . Best part is the location. Close to everything. Very safe..

We woke up with no power in the morning. Correction we had power for 5 mins and then it switched off. Our neighbor as well did not have power and had to keep his door open to get dressed so he could see. We had to shower and get ready completely in the dark.

I went downstairs and could not find anyone to help so I messaged the hotel through the hotel app. I should mention that this hotel does not have a front desk so it is largely unmanned. There is someone in the back during some hours of the day but even when you check in you have check in on their computer.

Air conditioning kept going out all night as well so we had to keep getting up to turn it on as the room was so hot.

To top it off the room had not been cleaned. We didn't leave the sign asking for it not to be cleaned and I confirmed with the hotel that they clean each day. They had been in our room because they gave us new towels which they threw on the bed. They also opened the window for some reason. The wet dirty towels were left on the floor and they did not make the bed or give us more toilet paper. I had to get it myself out of the storage closet as no one was at the front desk again.

I was given the Manager's contact info to relay my concerns but she didn't respond, not the best customer service.

I have some basic needs like power, a working air conditioning and a clean room would be nice. Due to their mostly unmanned desk and extreme lack of customer service I would not recommend.

Good location

Small room but clean. The bed was very uncomfortable. There seemed to be construction going on right outside of the hotel so it was noisy in the morning

Excellent location. Small but modern and comfortable. Very friendly and helpful staff.

If you have been on cruises expect small compact room like a ship- but with that said and no complaints property in the best location, safe, walkable to everything and their advertising shows rooms perfectly as they are. Nice Large shower- room clean and you can stream your Netflix or favorite from their tv.
Prost!

Wonderful top floor apartment that was perfect for my family. Can’t wait to return.

The rooms are extremely small. The beds are really soft if you like that. The pillows are like a giant pillow case with another pillow case inside it. When you lay your head on it, it is like you don't even have a pillow at all. Besides the cramp space and uncomfortable bed, if you arrive on Sunday you will not have access to your room as there is no staff available on that day from our experience. It was clean, though. But that is always to be expected. Munich is Awesome, though and the location is great..

Great hotel as a base even if there are no dining facilities. Easy reach of all the old town

The staff were very helpful and kind. The hotel is very close to all sorts of activities and shopping, everything is a walk away. It is located on a quiet street, which was great. The room smelled a bit odd but it was clean. Overall, we enjoyed our stay!

Great location! Friendly staff.

Would definitely stay again.

Itwas a clean room but very small. It was ok for the one night we were there. The toilet did not function properly ,and the beds were super soft, no support. Other than that it was a resonable place to stay. Great location

Very easy online check in process, the fact that you can use your phone to open your room door and main entrance is a plus.

Nice hotel, good location in old city

Clean rooms and reception space, friendly service, and fantastic location!

This was a great little room. The room was tiny and cozy, and very quiet and secure. It was clean and had a teapot for making tea or coffee. The self-check-in was a little confusing to me, but a staff was on site to help me out. The hotel is very convenient to the Marienplatz train station.

Small, moderised hotel around the corner from the Hofbräuhaus. I spent a single night in a small, modern room. Excellent deal for single traveller also for several days of stay. Location is excellent.

Third time staying here - the location is perfect for enjoying the old town! The rooms are thoughtfully laid out to efficiently use the compact space, while providing a beautiful aesthetic and a fun experience. Will definitely stay here again!

Cute and simple boutique hotel in the heart of old town Munich. Friendly staff and a great no frills (no room service, gym, or amenities, but it was perfect for out stay. A great, comfortable place to stay.