Home2 Suites by Hilton Albuquerque Downtown/University

Hotels
Home2 Suites by Hilton
9 (396 reviews)
1660 University Boulevard Northeast , Albuquerque , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location for travel
Comfortable beds and pleasant room layout
Helpful staff and good amenities
Cons:
Cleanliness issues in bathrooms
Inconsistent service quality
Breakfast quality could be improved

Categories

Cleanliness
7.69
Multiple complaints about cleanliness in the restroom and overall hygiene concerns.
Service
8.66
Mixed feedback; some staff seemed less responsive and welcoming.
Location
10
Positive sentiment about the convenient location, especially for travelers.
Room Quality
9.15
Generally comfortable rooms, but some issues reported with furnishings.
Amenities
9.68
Good amenities overall, particularly appreciated the gym and breakfast choices.
Value for Money
9.64
Considered acceptable despite some higher prices relative to quality.
Food and Beverage
7.2
Breakfast lacked quality and variety, with complaints noted.
Overall Experience
10
Despite some negative aspects, many reviewers had a pleasant stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:15

Property Description

Modern Amenities
Home2 Suites by Hilton Albuquerque Downtown/University offers a contemporary stay with free WiFi, a dishwasher, and a seating area in every room.

Convenient Facilities
Enjoy the convenience of a business centre, laundry facilities, and free grocery delivery services during your stay at Albuquerque Downtown/University Home2 Suites by Hilton.

Prime Location
Located just 5 minutes from the University of New Mexico and a short drive from Albuquerque International Sunport, this hotel is the perfect choice for both business and leisure travelers.

Book your stay at Home2 Suites by Hilton Albuquerque Downtown/University now to experience comfort and convenience at its best!

Important information:

The hotel will be undergoing guest room renovations from 2023-03-20 through 2023-08-31. Thank you for your patience and understanding.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ABQ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 396 reviews
Cleanliness: 7.69
Service: 8.66
Location: 10
Room Quality: 9.15
Amenities: 9.68
Value for Money: 9.64
Food and Beverage: 7.2
Overall Experience: 10
T
Teshia family_with_children us
5
Our stay was the fine. The staff was as accommodating as they could be.
Pros:

It was in a good location for what we needed.

Cons:

Our room was changed “by booking” because they over filled the place. So our room was smaller than we anticipated. And we weren’t told about it at check in.

2026-05-18 via Nuitee
R
Ramya couple us
8
2026-05-17 via Nuitee
D
Donia solo_traveller us
8
Pros:

Comfort, convenient location

Cons:

The breakfast was horrible. Staff often away from desk so had to wait to purchase snacks.

2026-04-30 via Nuitee
D
Daniel solo_traveller us
10
Good hotel!
Pros:

Employees were friendly and helpful each time we had questions very helpful.

Cons:

The breakfast was served cold other than that, it's my only complaint

2026-04-29 via Nuitee
V
Vangie Loard extended_group us
9
We loved our stay at Home2 Suites.
Cons:

Location on blind curve that was very hard to see if traffic was coming. General location in the neighbor hood was very good. Short drive to the places i needed to go.

2026-04-24 via Nuitee
F
Fredericka family_with_children us
5
2026-04-10 via Nuitee
C
Candance extended_group us
10
Pros:

We liked everything

2026-03-30 via Nuitee
R
Ronalda family_with_children us
10
Pros:

The room size and breakfast is included.

Cons:

The swimming pool could have been a little warmer and the walking area around the pool is very slippery.

2026-03-30 via Nuitee
C
Cam couple us
10
2026-03-25 via Nuitee
H
Hilda family_with_children us
9
Overall it was very good. Very nice facility!
Pros:

We didn't get a chance to try the breakfast. I'm sure it must have been good. Maybe next time.
Thanks! We weren't on vacation. We were in Albuquerque for medical reasons.

Cons:

Maybe better matresses, but okay.

2026-03-24 via Nuitee
D
Darlene couple us
9
Pros:

The staff went above and beyond. Maintenance man went out of his way to help with a tire issue!! Front desk staff is always great!

2026-03-23 via Nuitee
N
Natisha family_with_children us
6
Stayed one night but was peacefully
Pros:

The breakfast was good

Cons:

Location

2026-03-19 via Nuitee
U
Ursula extended_group us
9
Queen Room
Pros:

Beds were very comfortable. Very clean. Staff very nice.

Cons:

The chlorine in the pool was very strong and it was hurting my eyes. I thought the breakfast should have more options for example better cereal and lactose milk and an extra station for waffles. The bread warmer was not toasting had to run it twice sometimes 3 times to toast it better.

2026-03-17 via Nuitee
B
Begay family_with_children us
10
Slept good and good breakfast
Pros:

Very good 👍

Cons:

None

2026-03-09 via Nuitee
C
Chelsey couple us
10
Amazing stay
Pros:

Probably one of the best hotels I stayed at in awhile, everything was amazing and so clean. It's also in a safer area of the city. The room was spacious and large, especially for the price we had paid. I would have loved to stay longer. We will definitely be staying here again in the future!

Cons:

Everything was great

2026-03-06 via Nuitee
D
Danny couple us
10
2026-03-03 via Nuitee
P
Patricia couple us
6
Pros:

Comfortable bed, didn’t use or need the kitchenette but it looked very well stocked. Quiet—we were in the 6th floor so a little wait sometimes for the elevator. Loved that you had luggage cart available.

Cons:

The coffee was very weak. Not a fan of the egg options, prefer real scrambled to the patty like thing you served.

2026-03-02 via Nuitee
J
Janie solo_traveller us
8
Very nice place to stay.
Pros:

Whatever fragrance that they use in the motel was AMAZING, I would have loved to bottle it and take it home with me. It was always so fresh and clean smelling. I loved the fragrance used. The room was very spacious and clean. Plenty of seating in the lobby area. The security in the parking lot.

Cons:

The breakfast area layout was a little to congested to get your food comfortable without people hovering over and around you. The trash can was even to close to the food area. Pillows a little to mushy, I could have used just a tad bit firmer pillow.

2026-03-02 via Nuitee
V
Vigil couple us
8
2026-02-27 via Nuitee
A
Ashleigh family_with_children us
10
2026-02-14 via Nuitee