Ranch Palace Hotel

Hotels
8.6 (382 reviews)
Via Guantai Ad Orsolone 78 , Naples , it

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service and staff
Good food options
Cons:
Cleanliness issues in rooms
Room quality below expectations

Categories

Cleanliness
8.1
Complaints about cleanliness, especially in bathrooms; several reviews mention substandard cleaning.
Service
9.6
Consistently praised for being attentive and helpful; positive mentions across multiple reviews.
Location
8.6
Some guests found it inconvenient, but noted easy access to transportation; overall acceptable.
Room Quality
7.6
Negative mentions about room conditions, including upkeep and size issues; not reflective of 4-star standard.
Amenities
8.6
Basic amenities are present; pool facilities are mentioned positively but with limitations.
Value for Money
9.1
Mixed feelings; some found it acceptable for the price, while others expected more for a 4-star hotel.
Food and Beverage
8.1
Breakfast offerings were varied but not hot; some complaints about quality.
Overall Experience
9.1
General sentiment leans towards positive despite specific complaints; enjoyable stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:47

Property Description

Stylish Accommodation with Breathtaking Views
The Ranch Palace offers elegant accommodation overlooking the Bay and Mount Vesuvius, providing a perfect retreat from the chaos of Naples.

Convenient Location and Shuttle Service
Located near Camaldoli Park, the hotel offers a peaceful environment to relax after exploring the historic center. Enjoy the complimentary shuttle service to the Metro stop for easy access to city attractions.

Gastronomic Delights and Modern Amenities
Indulge in a great gastronomic experience at the hotel, including traditional Neapolitan pizza. The well-appointed rooms are equipped with modern conveniences, ensuring a comfortable and regenerating stay.

Book your stay at Ranch Palace for an unforgettable Naples experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 5 per day.

Location

Guest Reviews

8.6
Based on 382 reviews
Cleanliness: 8.1
Service: 9.6
Location: 8.6
Room Quality: 7.6
Amenities: 8.6
Value for Money: 9.1
Food and Beverage: 8.1
Overall Experience: 9.1
C
Carlo solo_traveller it
8
2026-01-24 via Nuitee
A
Agatino solo_traveller it
8
2026-01-21 via Nuitee
K
kemal family_with_children de
8
2026-01-19 via Nuitee
M
michele couple it
8
2026-01-19 via Nuitee
C
Catherine couple fr
10
Très bien mais trop loin de la ville
Pros:

Propre

Cons:

Loin de la ville

2026-01-19 via Nuitee
P
Priscilla couple it
5
Sufficiente ma migliorabile. Non è un 4 stelle superior come descritto. Aspettatevi un 3 stelle con servizi base.
Pros:

Reception sempre aperta e disponibilità unica del personale anche per navetta

Cons:

La pulizia generale da rivedere, soprattutto in bagno, che per me è fondamentale ( capelli,peli,calcare ovunque ) . Non c’è riscaldamento in bagno e nessuna presa elettrica. Attenzione! La colazione insomma,tante torte( già pronte? ) ma assenza di pane/panini,niente nutella. Per cornetti e bevande si deve chiedere.

2025-12-28 via Nuitee
F
Federica family_with_children it
10
2025-12-27 via Nuitee
D
Daniil couple ee
7
Подойдёт для ночлега ( номера чистые удобные) !!Фото территории приукрашены и не правдивы
Pros:

Номер и персонал

Cons:

1.если есть мебель на балконе - то она должна быть исправна 2. фото рекламирующее отель должно быть объективно реальному состоянию а не обработано компьютерной программой в выгодном ракурсе. Отель подойдёт для ночлега ( номера чистые и удобные ) но отель не рекомендую выбирать для отпуска . Травы нет-это ковры . бассейн - пластиковая ванна на подиуме из дерева . Вокруг отеля не уютно ,автосервисы и улицы !!

2025-11-06 via Nuitee
M
maurizio solo_traveller it
8
2025-10-31 via Nuitee
S
Sandra couple es
7
I would not stay there again.
Pros:

It was not in the chaotic center of town.

Cons:

Getting to the sites like Pompeii and Herculaneum were fine if you have a car. But getting into town involved expensive cab rides. No restaurants in walking distance. Our room was cruddy and unrepaired cracks from the daily earthquakes. Peeling paint. Substandard cleaning. A 3-star hotel at best. We were moved to a better room for our last night there. Still cruddy and smelly.

Breakfast was a huge array of pastries. Nothing hot - unless the surley waiter remembered to bring to some hot bread. Hard to imagine, but the cappuccinos were bitter.

2025-10-30 via Nuitee
R
Raul solo_traveller ar
10
MUY BUENOS DIAS EN EL RANCH PALACE HOTEL!!!
Pros:

La comida excelente, el trato de los camareros muy buena, todo de 10, recomendable cien x ciento. Retirado del centro pero de muy fácil acceso.

Cons:

Me gustó todo!

2025-10-21 via Nuitee
L
LESNER ISRAEL family_with_children il
10
The best hotel in napoli
Pros:

Every thing!!the best hotel in napoli!

Cons:

Nathing

2025-10-20 via Nuitee
S
Simone couple it
9
2025-10-12 via Nuitee
H
Huyen extended_group it
10
Comfy hotel with excellent staff
Pros:

The staff made our stay unforgettable. They are kind, helpful and go extra miles to please our every needs. We ate 2 times in the hotel restaurant and it was excellent too.

2025-10-11 via Nuitee
C
Corich solo_traveller it
9
2025-10-09 via Nuitee
M
MASANOBU couple jp
7
2025-10-03 via Nuitee
S
Scourfield family_with_children ie
8
One night stay before airport departure
Pros:

The staff were very courteous and made an effort to make sure we were happy

Cons:

We chose this hotel as it had a pool which we wanted as we had spent the week hiking and we wanted a hotel to recharge before catching our plane the next morning. Angelo was helpful and ensured we could access it.

2025-09-29 via Nuitee
A
Alberto solo_traveller es
7
Normal
Pros:

El desayuno con buen café y bastante variedad de dulce y salado.

Cons:

Habitacion no es de hotel de 4 estrellas, todo anticuado y cama muy pequeña

2025-09-28 via Nuitee
D
Dario
8
Pros:

Camera pulita

2025-09-26 via Nuitee
M
Mark partner
6
Pros:

We used this as a quick weekend away to visit Rome and Naples and so didn't use all the facilities. The hotel was good. We did not expect it to be so far out and taxis were expensive. So don't use this hotel if you want to be near the city centre. The bed was very hard but the room was clean and it was cleaned whilst we were out which was nice to come back to. The pool and facilities did look well kept though. My wife has a nut allergy and so breakfast was a bit limiting as most options contained nuts or looked like they probably would do.

2025-09-26 via Nuitee