The Bell Hotel

Hotels
8.1 (1460 reviews)
The Quay , Sandwich , gb

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Facilities for disabled guests
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Great location
Cons:
Parking issues
Room maintenance needed
Minor amenities flaws

Categories

Cleanliness
8.19
The room was exceptionally clean, and well stocked in the bathroom.
Service
8.46
Friendly staff and accommodating receptionists were frequently mentioned.
Location
8.4
Superb location and great atmosphere were highlighted by several reviewers.
Room Quality
7.95
The room was very nice, although some rooms had issues such as hard pillows.
Amenities
7.78
Standard amenities for the hotel tier, but some maintenance issues and missing facilities noted.
Value for Money
7.84
Good value for a 3-star rating, though some felt it was not exceptional for the cost.
Food and Beverage
8.29
Breakfast was consistently praised, with comments on delicious food.
Overall Experience
7.86
Exceeded expectations for many guests, with a few minor improvement suggestions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:06

Property Description

Riverfront Location and Modern Elegance
Located on the quayside in Sandwich, our traditional hotel offers stunning river views and modern rooms that have been recently refurbished to provide a chic and comfortable stay.

Award-Winning Dining Experience
Indulge in our impressive restaurant, featuring honey-coloured oak flooring and a menu that highlights the freshest local produce. Enjoy a delicious breakfast and savor dishes prepared with local fish, seafood, and meat, all cooked to perfection.

Historic Charm and Cultural Exploration
Immerse yourself in the medieval town of Sandwich, with its rich history and numerous listed buildings. Discover the secrets of one of Kent's hidden gems and make the most of your stay at The Bell Hotel.

Experience luxury and heritage at The Bell Hotel - book your stay now to enjoy a memorable riverside getaway.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £5 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1460 reviews
Cleanliness: 8.19
Service: 8.46
Location: 8.4
Room Quality: 7.95
Amenities: 7.78
Value for Money: 7.84
Food and Beverage: 8.29
Overall Experience: 7.86
S
Sidney • family_with_children • be
7
Pros:

Friendly staff. Basic, but good price value

Cons:

There was a water leak in the floor above us, causing some water into our bathroom. It was noticed and handled properly by the friendly staff.

2026-05-15 • via Nuitee
N
Nigel • extended_group • gb
7
2026-05-13 • via Nuitee
T
Thilo • couple • de
8
Cons:

Für einen Mann über 1,80 Meter kaum möglich, ohne mittelschwere Überschwemmung im Bad zu duschen. Die Glasabtrennung ist zu klein.

2026-05-13 • via Nuitee
J
Joanna • solo_traveller • gb
10
The highlight of Sandwich
Pros:

Friendly and helpful staff on arrival. The bed was ultra comfy and the room was decorated tastfully. Toiletries included were most welcome. Menu outstanding, it was hard to chose! Jay and Dannie made the restaurant experience tip top. The bar Manager made our late night tipple enjoyable and was chatty but not patronising. Have made a decision to visit again for a special occasion in the nit too distant future.

Cons:

Not having booked for a longer stay!

2026-05-12 • via Nuitee
K
Katie • solo_traveller • gb
8
Lovely traditional English stay
Pros:

Cosy and quiet very traditional

Cons:

Some elements just needed a little bit of tlc , re painting, re grouting etc

2026-05-10 • via Nuitee
S
Suzie • couple • gb
7
2026-05-07 • via Nuitee
J
James • solo_traveller • gb
8
Great
Pros:

Location, price and clean

Cons:

Bathroom a little dated, but absolutely fine for the price

2026-05-05 • via Nuitee
G
Graham • solo_traveller • gb
10
2026-05-04 • via Nuitee
W
William • solo_traveller • gb
7
2026-05-04 • via Nuitee
R
Richard • couple • gb
9
Wonderful building in a beautiful town.
Pros:

Very friendly staff. Wonderful building. Good food.

Cons:

Facilities a bit dated and could have been a bit cleaner.

2026-05-04 • via Nuitee
P
peter • couple • gb
8
Stayed before, and will stay again. Rings the Bells.
Pros:

Staff super thankyou! Reception, waiting on, bar and so on.

Room 41 large and clean. Walk-in shower as requested. Rooftop views. Standard price.

Breakfast very good overall.

Restaurant, conservatory and bar areas really inviting. Just great. Plenty of seating, both comfy chairs in large reception area and dining. Good choice of beers etc.

Lunch more varied choices than the year before. So well done.

Able to get 1 of the 4 parking spaces at the front of the Hotel.

Location brilliant, right on the edge of the Town and by the Quay. So great walks to historic centre, shops or along the river.

Cons:

Room 41 on the very top floor, tight stairs, huff and puff (no lifts). Bland decor, think someone forgot to hang pictures but the curtains were new and good quality.

Shower a bit difficult to operate controls, needed "servicing"!

Two doves managed to get under sash window into bedroom open a few inches, quite exciting really. Able to check them out, and they didn't lose their deposits (a quip).

Poor Bloody Mary, not enough tabasco or worcestershirec sauce, no celery or celery salt,?no ice, no lemon. A cheap but expensive drink!

2026-05-03 • via Nuitee
M
Mary • solo_traveller • gb
7
Pros:

Good room, good ambience, good location.

Cons:

No help with luggage up stairs. Officious night reception.

2026-05-03 • via Nuitee
K
kelly • couple • gb
4
Good location but will never stay at this hotel again.
Pros:

Location was great.
Some of the staff were nice.

Cons:

Not enough staff at breakfast and all guests waiting far too long for food which then arrived warm. Majority of main Staff not friendly and practically ignored guests. Extremely rude bar manager. Room basic and very tight, shower also very small. The hotel needs a lot more care and updating.

2026-05-03 • via Nuitee
R
Rose • solo_traveller • gb
8
A near perfect base in Sandwich
Pros:

Absolutely central to Sandwich.
Bar / Bistro operating most of the day with pleasant staff.
Excellent breakfast and good evening menu with something for Everyone.
Clean and comfortable rooms - with lovely views over the river or the ancient roof tops.

Cons:

Only three free parking spaces. Nearby parking on the quay £2 / day time hour.
There is no air conditioning and sun filled rooms during the day are Very Warm at night.

2026-05-02 • via Nuitee
P
Paul • couple • gb
9
Overall very good
Pros:

Room was a very good size very comfortable .
Breakfast was good and the service very good .

2026-04-20 • via Nuitee
A
Andrea • solo_traveller • de
9
Pros:

Prima, nett, das Frühstück war ausgezeichnet!

2026-04-20 • via Nuitee
V
Velislava • family_with_children • de
10
2026-04-20 • via Nuitee
D
Duncan • couple • gb
10
Excellent, thoroughly enjoyable all round.
Pros:

Location, the staff, bath, facilities in bedrooom, quality of breakfast.

Cons:

Parking, however there is not much ch they can do about this other than offer a reduction for those who have to pay.

2026-04-19 • via Nuitee
D
DAVID • solo_traveller • gb
9
Very comfortable stay.
Pros:

So near everything.

2026-04-16 • via Nuitee
S
Sonia • couple • my
10
Great option for a stay in Sandwich
Pros:

Lovely location and river view

Cons:

It was fairly basic

2026-04-14 • via Nuitee