The Bell Hotel

Hotels
8.1 (1402 reviews)
The Quay , Sandwich , gb

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Facilities for disabled guests
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Great location
Cons:
Parking issues
Room maintenance needed
Minor amenities flaws

Categories

Cleanliness
8.19
The room was exceptionally clean, and well stocked in the bathroom.
Service
8.46
Friendly staff and accommodating receptionists were frequently mentioned.
Location
8.4
Superb location and great atmosphere were highlighted by several reviewers.
Room Quality
7.95
The room was very nice, although some rooms had issues such as hard pillows.
Amenities
7.78
Standard amenities for the hotel tier, but some maintenance issues and missing facilities noted.
Value for Money
7.84
Good value for a 3-star rating, though some felt it was not exceptional for the cost.
Food and Beverage
8.29
Breakfast was consistently praised, with comments on delicious food.
Overall Experience
7.86
Exceeded expectations for many guests, with a few minor improvement suggestions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:06

Property Description

Riverfront Location and Modern Elegance
Located on the quayside in Sandwich, our traditional hotel offers stunning river views and modern rooms that have been recently refurbished to provide a chic and comfortable stay.

Award-Winning Dining Experience
Indulge in our impressive restaurant, featuring honey-coloured oak flooring and a menu that highlights the freshest local produce. Enjoy a delicious breakfast and savor dishes prepared with local fish, seafood, and meat, all cooked to perfection.

Historic Charm and Cultural Exploration
Immerse yourself in the medieval town of Sandwich, with its rich history and numerous listed buildings. Discover the secrets of one of Kent's hidden gems and make the most of your stay at The Bell Hotel.

Experience luxury and heritage at The Bell Hotel - book your stay now to enjoy a memorable riverside getaway.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £5 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1402 reviews
Cleanliness: 8.19
Service: 8.46
Location: 8.4
Room Quality: 7.95
Amenities: 7.78
Value for Money: 7.84
Food and Beverage: 8.29
Overall Experience: 7.86
T
Tim • solo_traveller • gb
9
2026-03-28 • via Nuitee
C
Christine • solo_traveller • gb
7
It’s was a beautiful hotel staff was friendly and the food in the restaurant was delicious great value.
Pros:

It was a beautiful hotel our room was lovely. just the stairs was a bit of a problem for me to get to my room.

Cons:

One thing I think is the rooms could do with a mini fridge. And the stairs was different for me. And it’s a bit of a walk to park your car.

2026-03-28 • via Nuitee
M
Maureen • extended_group • us
10
Sandwich charmer
Pros:

Charming, elegant inn, great service and location.

Cons:

No complaints

2026-03-28 • via Nuitee
I
Ian • couple • gb
6
Disappointing, great hotel but our was spoilt due to staffing levels.
Pros:

Arrived about midday and asked if they would store our luggage until check in, which the 1st receptionist was very nice about. She said our room should be ready by 2pm (which we believe was the correct check in time). We went back and was told problem with housekeeping and we should go and have a drink in the bar (not complimentary). We took her advise and purchased wine, went back 40 minutes later, still not ready, we were fed up and went out again. Got a call after 4pm to tell us room was ready. We were out with friends by that time and had to come back from our get together to book in.
We were upset by this, dumped our stuff and met up again.
We were not told what time breakfast was, the room was the same one we stayed at before when we booked through you. Do they only have a couple of rooms they put your clients in?
The reception was also busy when it came to booking out. There was a box which said ‘keys here please’ which we did.
Got a message just after 11.30 to say we must vacate the room by 11 which we did. When i notice the message some hours later i called and asked what they needed. She said the key, i told her it was in the box and she replied “oh yeah, thanks”.

Cons:

Everything collected to customer care and attention, see above. Very disappointing. Hotel, breakfast and room were nice as they’ve been before but we felt unnoticed and unimportant.

2026-03-26 • via Nuitee
A
Alexander • solo_traveller • gb
7
2026-03-24 • via Nuitee
M
mia • solo_traveller • gb
8
2026-03-21 • via Nuitee
M
m • family_with_children • gb
8
Brilliant staff. CCTV in hotel and secure onsite car park imperative.
Pros:

1/Amazing staff.
2/ Lovely big room
3/ and comfy bed.

Cons:

1/ no noise insulation from room above
2/ no secure onsite car park.
3/ no CCTV in hotel.

2026-03-21 • via Nuitee
A
adam • couple • gb
7
2026-03-19 • via Nuitee
K
Kate • solo_traveller • je
9
Pros:

A lovely hotel, perfectly situated for exploring Sandwich. Great breakfast and extremely helpful and kind staff.

Cons:

The bathroom and some of the communal areas look a little tired.

2026-03-19 • via Nuitee
K
Kate • couple • je
9
Pros:

Lovely staff, plenty of choice in foods, nice bar and lounge areas. Dog friendly.

Cons:

Bathroom needs updating.

2026-03-19 • via Nuitee
A
Amanda • couple • gb
8
Lovely staff very friendly
Pros:

Beautiful building in a great location

Cons:

Shower room was a little dated but still clean

2026-03-16 • via Nuitee
J
julie • couple • gb
9
comfortable and great location
2026-03-15 • via Nuitee
H
Hotel Critic UK • couple • gb
9
Overnight stay
Pros:

Good breakfast and customer service.

Cons:

Shower could do with a refurb

2026-03-14 • via Nuitee
J
Jocelyn • solo_traveller • gb
8
Fantastic breakfast, nice room and friendly helpful staff
Pros:

Beautiful location. Clean, comfortable and well maintained.

2026-03-10 • via Nuitee
M
Michelle • couple • gb
10
Great place to stay for the weekend
Pros:

Great hotel

Cons:

Nothing

2026-03-10 • via Nuitee
K
Keith • couple • gb
9
Wonderful
Pros:

Position. Great staff. Good breakfast

Cons:

Nothing

2026-03-09 • via Nuitee
M
Marie • couple • gb
10
Great hotel, friendly staff and great food
Pros:

Great decor, good location

Cons:

N/A

2026-03-08 • via Nuitee
M
Mark • couple • gb
9
2026-03-08 • via Nuitee
C
CORNELIUS • couple • gb
9
Pros:

The hotel is perfectly located and although there is limited parking at the front there is a pay and display CP along the road.
The hotel has a good atmosphere with polite friendly staff.
Our room was clean and spacious and the shower was good. The bed was comfortable but the duvet was a heavy winter one and we were quite hot and had to open the window and turn off the heating.
The breakfast was very good with options for cereal/fresh fruit/croissants and fruit juice. The cooked breakfast was tasty.
We also had an evening meal which was very good and excellent value and the waiter was professional and attentive.
We would certainly return here, and there is plenty to see in Sandwich.

Cons:

The bedroom was very warm and the duvet was heavy. Only one window partially opened.

2026-03-06 • via Nuitee
A
Angie • couple • gb
9
Perfect
Pros:

The Bell is a lovely hotel with a spacious entrance and bar area. They have kept the old features and not tried to over modernise it into a grey cube.
Breakfast was great and nothing was too much trouble for any of the team.
We asked for an early check in and the were most helpful.

Cons:

Nothing to dislike

2026-03-05 • via Nuitee