The Bell Hotel

Hotels
8.1 (1493 reviews)
The Quay , Sandwich , gb

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Great location
Cons:
Parking issues
Room maintenance needed
Minor amenities flaws

Categories

Cleanliness
8.19
The room was exceptionally clean, and well stocked in the bathroom.
Service
8.46
Friendly staff and accommodating receptionists were frequently mentioned.
Location
8.4
Superb location and great atmosphere were highlighted by several reviewers.
Room Quality
7.95
The room was very nice, although some rooms had issues such as hard pillows.
Amenities
7.78
Standard amenities for the hotel tier, but some maintenance issues and missing facilities noted.
Value for Money
7.84
Good value for a 3-star rating, though some felt it was not exceptional for the cost.
Food and Beverage
8.29
Breakfast was consistently praised, with comments on delicious food.
Overall Experience
7.86
Exceeded expectations for many guests, with a few minor improvement suggestions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:06

Property Description

Riverfront Location and Modern Elegance
Located on the quayside in Sandwich, our traditional hotel offers stunning river views and modern rooms that have been recently refurbished to provide a chic and comfortable stay.

Award-Winning Dining Experience
Indulge in our impressive restaurant, featuring honey-coloured oak flooring and a menu that highlights the freshest local produce. Enjoy a delicious breakfast and savor dishes prepared with local fish, seafood, and meat, all cooked to perfection.

Historic Charm and Cultural Exploration
Immerse yourself in the medieval town of Sandwich, with its rich history and numerous listed buildings. Discover the secrets of one of Kent's hidden gems and make the most of your stay at The Bell Hotel.

Experience luxury and heritage at The Bell Hotel - book your stay now to enjoy a memorable riverside getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £5 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1493 reviews
Cleanliness: 8.19
Service: 8.46
Location: 8.4
Room Quality: 7.95
Amenities: 7.78
Value for Money: 7.84
Food and Beverage: 8.29
Overall Experience: 7.86
H
Howard • couple • gb
8
A good place to stay for the town and local area.
Pros:

A very pleasant and comfortable stay. A great location for seeing the town and the local area.
The room (looking out over the river) was spacious and with a good bathroom. Clean and tidy and quiet.

Cons:

The building has charm and character but is let down by a ‘worn out’ feel. It’s ready for a refurb - by professionals! For example, the carpet on the main staircase is a complete disaster!
The staff were uniformly polite and helpful.
Breakfast was good (although coffee served in a teapot was a surprise!).
Parking was easy (nearby carpark) but very limited on site.

2026-07-25 • via Nuitee
M
Michael • couple • gb
9
Great location and views of river
Pros:

Perfect location for access to town and walks. Lovely room overlooking the river.

Cons:

Limited parking but not really an issue as nearby car park available and good rates from hotel

2026-07-24 • via Nuitee
M
Maurice • solo_traveller • de
10
2026-07-23 • via Nuitee
C
Christian • couple • gb
9
2026-07-21 • via Nuitee
J
Julie • couple • gb
8
Lovely historic hotel in beautiful Sandwich
Pros:

Our 5th time staying at The Bell Hotel. Great location by the Quay, friendly staff and good food. Comfortable bedrooms and we had a balcony which was a bonus!

Cons:

The bedrooms are comfortable and clean but feel the on suite shower could do with an upgrade, slow running luke warm water and quite a bit of mould on the tiles and grubby skirting boards. The shower was difficult to turn off and dripped for a while after using. The hot tap on the sink was also loose.

2026-07-21 • via Nuitee
T
Thomas • solo_traveller • at
9
2026-07-21 • via Nuitee
F
Fishkeeper41 • solo_traveller • gb
9
Pros:

Lovely old place in a lovely village. Clean and bright. Friendly staff. Great breakfast.

Cons:

A lot of stairs so would be difficult for people with mobility issues.

2026-07-20 • via Nuitee
R
RICHARD • solo_traveller • gb
10
Loved it,
Pros:

Good location, friendly staff, good bar/restaurant, rooms good. Interesting historical town.

Cons:

Hotel parking small, although public parking very close.

2026-07-20 • via Nuitee
J
Jonathan • solo_traveller • gb
3
Cons:

Breakfast service took an age
Rooms had faults - taps not working in bathroom and broken window blinds

2026-07-20 • via Nuitee
C
Clare • couple • gb
10
Pros:

Centrally located and staff were great

Cons:

Nothing

2026-07-19 • via Nuitee
S
Suzanne • couple • gb
8
2026-07-18 • via Nuitee
L
Lene • couple • gb
7
2026-07-17 • via Nuitee
P
Philip • couple • gb
8
Pros:

Helpful staff. Good breakfast. Excellent evening meal.

Cons:

Room was rather small given what the cost per night is

2026-07-17 • via Nuitee
N
Nadine • couple • gb
8
Delightful!
Pros:

Lovely property in great location but unfortunately it was very hot and we had an awful problem with the food on the first night we stayed so never ate there again during our 3 night stay……

Cons:

Beautiful building in a lovely spot

2026-07-13 • via Nuitee
L
Laura • solo_traveller • gb
7
Pros:

The Bell Hotel is beautiful and in the heart of sandwich, the staff were super friendly and the breakfast was fab. The room was super spacious and was very modern

Cons:

The room was incredibly hot, granted we are in the middle of a heat wave however could have done with either an extra fan or portable air conditioning... the hall ways were humid and stuffy...would have been good to open the windows a little more than 2 inches

2026-07-10 • via Nuitee
G
Graham • couple • gb
8
Have booked again for next year for the Folj and Ale festival
Pros:

Location room view dining

Cons:

No lift little parking

2026-07-09 • via Nuitee
K
Keith • couple • gb
7
Nice but dated
Pros:

Friendly staff great location easy parking

Cons:

Hotel room are tired and could do with modernising especially the bathrooms which are clean but with poor showers and ventilation, the rooms were hot even with the fan supplied which made sleeping difficult, the bar shut at 2200 in Sunday even for residents which was disappointing as it cut short our time with friends!!

2026-07-06 • via Nuitee
H
Hannah • couple • gb
6
Lovely hotel in need of some TLC
Pros:

The breakfast was lovely. All the staff were helpful and kind. The hotel is in a great location.

Cons:

The upstairs of the hotel and our room was very tired looking and our room small. It was disappointing considering the cost of the room for one night, it sadly did not meet our expectations.

2026-07-05 • via Nuitee
O
Oliver • couple • gb
10
2026-07-05 • via Nuitee
D
David • extended_group • gb
7
Perfect for what we wanted.
Pros:

Good location and service

Cons:

Room was unbelievably hot and had trouble sleeping.

2026-07-03 • via Nuitee