The Bell Hotel

Hotels
8.1 (1438 reviews)
The Quay , Sandwich , gb

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Facilities for disabled guests
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Great location
Cons:
Parking issues
Room maintenance needed
Minor amenities flaws

Categories

Cleanliness
8.19
The room was exceptionally clean, and well stocked in the bathroom.
Service
8.46
Friendly staff and accommodating receptionists were frequently mentioned.
Location
8.4
Superb location and great atmosphere were highlighted by several reviewers.
Room Quality
7.95
The room was very nice, although some rooms had issues such as hard pillows.
Amenities
7.78
Standard amenities for the hotel tier, but some maintenance issues and missing facilities noted.
Value for Money
7.84
Good value for a 3-star rating, though some felt it was not exceptional for the cost.
Food and Beverage
8.29
Breakfast was consistently praised, with comments on delicious food.
Overall Experience
7.86
Exceeded expectations for many guests, with a few minor improvement suggestions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:06

Property Description

Riverfront Location and Modern Elegance
Located on the quayside in Sandwich, our traditional hotel offers stunning river views and modern rooms that have been recently refurbished to provide a chic and comfortable stay.

Award-Winning Dining Experience
Indulge in our impressive restaurant, featuring honey-coloured oak flooring and a menu that highlights the freshest local produce. Enjoy a delicious breakfast and savor dishes prepared with local fish, seafood, and meat, all cooked to perfection.

Historic Charm and Cultural Exploration
Immerse yourself in the medieval town of Sandwich, with its rich history and numerous listed buildings. Discover the secrets of one of Kent's hidden gems and make the most of your stay at The Bell Hotel.

Experience luxury and heritage at The Bell Hotel - book your stay now to enjoy a memorable riverside getaway.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £5 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1438 reviews
Cleanliness: 8.19
Service: 8.46
Location: 8.4
Room Quality: 7.95
Amenities: 7.78
Value for Money: 7.84
Food and Beverage: 8.29
Overall Experience: 7.86
D
DAVID • solo_traveller • gb
9
Very comfortable stay.
Pros:

So near everything.

2026-04-16 • via Nuitee
S
Sonia • couple • my
10
Great option for a stay in Sandwich
Pros:

Lovely location and river view

Cons:

It was fairly basic

2026-04-14 • via Nuitee
N
Nina • couple • gb
10
Fantastic Weekend
Pros:

I stayed here with my husband for a long weekend.
On arrival, the reception staff gave us a room upgrade! It made our day & the room was beautiful. We loved the view over the river.

Cons:

There wasn't any negatives. The hotel was wonderful. The food was delicious & the location was ideal for walks around the village.

2026-04-07 • via Nuitee
E
ester • family_with_children • ch
7
2026-04-06 • via Nuitee
M
Matthew • family_with_children • gb
8
Easy, accessible, convenient and great customer service.
Pros:

Food and service.

Cons:

Everything was great, but the corridors felt a little unloved compared to the room and dining areas.

2026-04-01 • via Nuitee
P
Philip • solo_traveller • gb
9
Probably one notch better than I might have expected from what must have once been a fine old hotel.
Pros:

Good breakfast.

2026-04-01 • via Nuitee
A
Alex • solo_traveller • gb
9
2026-04-01 • via Nuitee
G
Gary • extended_group • gb
8
2026-03-30 • via Nuitee
B
barry • couple • gb
7
Pleasant and comfortable
Pros:

Convenient good location

Cons:

Needs updating shower and bathroom. Not up to standards

2026-03-30 • via Nuitee
N
Newman • couple • gb
8
2026-03-30 • via Nuitee
D
double • couple • gb
10
Great Hotel
Pros:

Location, value for money . Stayed at the Bell many times never disappoints .

Cons:

No parking

2026-03-29 • via Nuitee
A
Alexander • couple • gb
7
Pros:

Great location good food 👌

Cons:

Rooms are very Tatty and small

2026-03-29 • via Nuitee
M
Maureen • extended_group • us
10
Sandwich charmer
Pros:

Charming, elegant inn, great service and location.

Cons:

No complaints

2026-03-28 • via Nuitee
C
Christine • solo_traveller • gb
7
It’s was a beautiful hotel staff was friendly and the food in the restaurant was delicious great value.
Pros:

It was a beautiful hotel our room was lovely. just the stairs was a bit of a problem for me to get to my room.

Cons:

One thing I think is the rooms could do with a mini fridge. And the stairs was different for me. And it’s a bit of a walk to park your car.

2026-03-28 • via Nuitee
T
Tim • solo_traveller • gb
9
2026-03-28 • via Nuitee
I
Ian • couple • gb
6
Disappointing, great hotel but our was spoilt due to staffing levels.
Pros:

Arrived about midday and asked if they would store our luggage until check in, which the 1st receptionist was very nice about. She said our room should be ready by 2pm (which we believe was the correct check in time). We went back and was told problem with housekeeping and we should go and have a drink in the bar (not complimentary). We took her advise and purchased wine, went back 40 minutes later, still not ready, we were fed up and went out again. Got a call after 4pm to tell us room was ready. We were out with friends by that time and had to come back from our get together to book in.
We were upset by this, dumped our stuff and met up again.
We were not told what time breakfast was, the room was the same one we stayed at before when we booked through you. Do they only have a couple of rooms they put your clients in?
The reception was also busy when it came to booking out. There was a box which said ‘keys here please’ which we did.
Got a message just after 11.30 to say we must vacate the room by 11 which we did. When i notice the message some hours later i called and asked what they needed. She said the key, i told her it was in the box and she replied “oh yeah, thanks”.

Cons:

Everything collected to customer care and attention, see above. Very disappointing. Hotel, breakfast and room were nice as they’ve been before but we felt unnoticed and unimportant.

2026-03-26 • via Nuitee
A
Alexander • solo_traveller • gb
7
2026-03-24 • via Nuitee
M
mia • solo_traveller • gb
8
2026-03-21 • via Nuitee
M
m • family_with_children • gb
8
Brilliant staff. CCTV in hotel and secure onsite car park imperative.
Pros:

1/Amazing staff.
2/ Lovely big room
3/ and comfy bed.

Cons:

1/ no noise insulation from room above
2/ no secure onsite car park.
3/ no CCTV in hotel.

2026-03-21 • via Nuitee
K
Kate • solo_traveller • je
9
Pros:

A lovely hotel, perfectly situated for exploring Sandwich. Great breakfast and extremely helpful and kind staff.

Cons:

The bathroom and some of the communal areas look a little tired.

2026-03-19 • via Nuitee