The Bell Hotel

Hotels
8.1 (1472 reviews)
The Quay , Sandwich , gb

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Facilities for disabled guests
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Great location
Cons:
Parking issues
Room maintenance needed
Minor amenities flaws

Categories

Cleanliness
8.19
The room was exceptionally clean, and well stocked in the bathroom.
Service
8.46
Friendly staff and accommodating receptionists were frequently mentioned.
Location
8.4
Superb location and great atmosphere were highlighted by several reviewers.
Room Quality
7.95
The room was very nice, although some rooms had issues such as hard pillows.
Amenities
7.78
Standard amenities for the hotel tier, but some maintenance issues and missing facilities noted.
Value for Money
7.84
Good value for a 3-star rating, though some felt it was not exceptional for the cost.
Food and Beverage
8.29
Breakfast was consistently praised, with comments on delicious food.
Overall Experience
7.86
Exceeded expectations for many guests, with a few minor improvement suggestions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:06

Property Description

Riverfront Location and Modern Elegance
Located on the quayside in Sandwich, our traditional hotel offers stunning river views and modern rooms that have been recently refurbished to provide a chic and comfortable stay.

Award-Winning Dining Experience
Indulge in our impressive restaurant, featuring honey-coloured oak flooring and a menu that highlights the freshest local produce. Enjoy a delicious breakfast and savor dishes prepared with local fish, seafood, and meat, all cooked to perfection.

Historic Charm and Cultural Exploration
Immerse yourself in the medieval town of Sandwich, with its rich history and numerous listed buildings. Discover the secrets of one of Kent's hidden gems and make the most of your stay at The Bell Hotel.

Experience luxury and heritage at The Bell Hotel - book your stay now to enjoy a memorable riverside getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £5 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1472 reviews
Cleanliness: 8.19
Service: 8.46
Location: 8.4
Room Quality: 7.95
Amenities: 7.78
Value for Money: 7.84
Food and Beverage: 8.29
Overall Experience: 7.86
D
Dawn • couple • gb
9
We will be back
Pros:

Greet hotel, restaurant evening meal and breakfast were really nice - very friendly and helpful staff.

Cons:

N/A

2026-06-05 • via Nuitee
P
Phil • couple • gb
9
2026-06-05 • via Nuitee
M
Mike • solo_traveller • gb
7
Excellent valve, stunning location
Pros:

I have stopped at the hotel on a number of occasions, can't always get a room as fully booked which says alot about the place. Its rated as 3 * which I believe to be a fair rating however the staff are friendly and the restaurant/bar is excellent.

Cons:

Nothing bad to report,

2026-06-03 • via Nuitee
C
Christopher • solo_traveller • gb
8
Pleasant, traditional, English hotel in need of a little modernisation.
Pros:

A comfortable bed. There was a small balcony with a large french window opening out onto it. This provided some ventilation during the very hot weather (30 degrees C). Good size shower.
Pleasant dining room. Good breakfast. Wide menu choice for dinner, which was very tasty (Fried squid and Caesar's Salad) with a good wine list and plenty of choice of beers.

Cons:

No air conditioning which made sleeping difficult in 30+ degrees.
No lift makes life difficult if you have heavy bags to carry upstairs.
Car parking is very limited at the hotel.
Nearby public car park can be busy and result in a long walk from the hotel.

2026-06-03 • via Nuitee
S
Shirley • couple • gb
7
It was lovely, but breakfast spoilt it.
Pros:

Our greeting at reception was friendly, we was very early for check in, but said they will get it sorted early for us. The position over the river was good, very clean. Evening meal was lovely, evening staff very friendly, stopped to chat with you.

Cons:

Breakfast was a bit poor, poached eggs was hard. Staff there was only 2, running around doing everything, but as they gave you a pot of tea, they run off, i asked for a clean cup and she was gone, i asked for vinegar, they didn't hear us as they was rushing away. I thought this was very rude. It was like a comedy. We Evan tried chatting and saying are you short staff, he grinned and was gone.
It gave us the hump and we left. They both where very smiley, but rude

2026-06-01 • via Nuitee
R
Rose • couple • gb
10
Will happily return for another stay.
Pros:

From the manager through to cleaning staff, all were cheerful and helpful. We entered hotel by bar entrance and felt confused as to reception area, the waiter who subsequently served us in the dining area cheerfully stopped what he was doing and escorted us to reception. Becky, the manager, introduced herself to us and made sure we were well taken care of.

Cons:

Mirror over bathroom sink is too high to see above the bevel border.

2026-05-29 • via Nuitee
D
Danny • couple • us
8
OL but no air conditioning which I knew did not exist.
Pros:

Good

2026-05-29 • via Nuitee
R
Richard • solo_traveller • gb
4
I have been staying at this hotel for many years. It is well passed its best and is looking faded.
2026-05-29 • via Nuitee
P
Philip • family_with_children • gb
8
Great value family break
Pros:

Great sized family room - clean room and friendly staff. The location is lovely. The beds were super comfy too. All in all a very nice stay.

Cons:

Breakfast on the first morning was very busy - food was super tasty, but it took quite a while to come. It felt like they were a bit understaffed on this particular morning. Breakfast on the second day was seamless.

2026-05-26 • via Nuitee
T
Tracy • couple • gb
9
2026-05-26 • via Nuitee
J
Josh • family_with_children • gb
8
Great for us as a Family.
Pros:

Check in. Lovely lady, almost too happy to see us....
staff. All very good.
Breakfast. Cooked fresh, and included in the price so you get value.
Location. Bang by the river, if you like this area, this is perfect for it.
Coffee machine, some top hotels in London you don't get this.

Cons:

Very hot in the room, but we did stay during a heat wave. Not much the hotel could do about that.
Was given Water at reception on arrival to take up to the room.

2026-05-25 • via Nuitee
S
stephen • extended_group • au
9
2026-05-21 • via Nuitee
S
Sidney • family_with_children • be
7
Pros:

Friendly staff. Basic, but good price value

Cons:

There was a water leak in the floor above us, causing some water into our bathroom. It was noticed and handled properly by the friendly staff.

2026-05-15 • via Nuitee
T
Thilo • couple • de
8
Cons:

Für einen Mann über 1,80 Meter kaum möglich, ohne mittelschwere Überschwemmung im Bad zu duschen. Die Glasabtrennung ist zu klein.

2026-05-13 • via Nuitee
N
Nigel • extended_group • gb
7
2026-05-13 • via Nuitee
J
Joanna • solo_traveller • gb
10
The highlight of Sandwich
Pros:

Friendly and helpful staff on arrival. The bed was ultra comfy and the room was decorated tastfully. Toiletries included were most welcome. Menu outstanding, it was hard to chose! Jay and Dannie made the restaurant experience tip top. The bar Manager made our late night tipple enjoyable and was chatty but not patronising. Have made a decision to visit again for a special occasion in the nit too distant future.

Cons:

Not having booked for a longer stay!

2026-05-12 • via Nuitee
K
Katie • solo_traveller • gb
8
Lovely traditional English stay
Pros:

Cosy and quiet very traditional

Cons:

Some elements just needed a little bit of tlc , re painting, re grouting etc

2026-05-10 • via Nuitee
S
Suzie • couple • gb
7
2026-05-07 • via Nuitee
J
James • solo_traveller • gb
8
Great
Pros:

Location, price and clean

Cons:

Bathroom a little dated, but absolutely fine for the price

2026-05-05 • via Nuitee
G
Graham • solo_traveller • gb
10
2026-05-04 • via Nuitee