Quality Inn & Suites Monterey I-40

Hotels
•
Quality Inn
8.3 (175 reviews)
522 E Stratton Ave , Monterey , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Clean and spacious rooms
Cons:
Issues with bedding cleanliness
Limited amenities
High fees for pets

Categories

Cleanliness
7.7
Mixed sentiments regarding cleanliness; some issues reported with sheets and bedding.
Service
9.2
Numerous mentions of helpful and courteous staff.
Location
8.7
Convenient location noted in several reviews.
Room Quality
8.2
Rooms were spacious and clean, but some mention of maintenance issues.
Amenities
7.7
Limited amenities mentioned; gym was closed, and breakfast was average.
Value for Money
8.2
Mentioned as fair but a few felt the price was high for included services.
Food and Beverage
8.2
Breakfast was generally well-received.
Overall Experience
8.5
General sentiment was positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:32

Property Description

Travel-Essential Amenities

Experience the convenience of free WiFi, complimentary continental breakfast, and ample free parking for all types of vehicles.

Fitness and Hospitality

Stay active in our exercise room and enjoy 24-hour assistance from our welcoming front desk staff.

Comfortable and Convenient Accommodations

Relax in our smoke-free rooms equipped with modern amenities like flat-screen TVs, microwaves, refrigerators, and coffee makers.

Book your stay now at Quality Inn & Suites® Monterey for a delightful and budget-friendly experience in the beautiful Cumberland region of Eastern Tennessee.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 175 reviews
Cleanliness: 7.7
Service: 9.2
Location: 8.7
Room Quality: 8.2
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.5
C
creighton • extended_group • us
10
2026-05-04 • via Nuitee
C
Charlene • couple • gb
7
Pros:

Location

Cons:

No soap in bathroom
No cold water at breakfast
No breakfast juice
No fruit

2026-05-02 • via Nuitee
A
Angela • solo_traveller • us
8
2026-04-24 • via Nuitee
V
Vickie • couple • us
10
Great place to stay. Couldn’t ask for a better location. Staff was super friendly and helpful. Thank you Joseph and Heat
Pros:

Location was great.

Cons:

Nothing

2026-04-23 • via Nuitee
C
Catherine • solo_traveller • us
10
Friendly Stay
Pros:

We only stayed one night. It was comfortable, clean and the staff was great.

2026-04-23 • via Nuitee
D
Dunn • solo_traveller • us
9
2026-04-22 • via Nuitee
C
Cathy • solo_traveller • us
8
2026-04-20 • via Nuitee
T
Tanja • family_with_children • us
8
Good
Pros:

One of the staff members was very helpful and friendly, I think his name was Jeff?

Cons:

The room a/c was very loud. No soap for the shower.
Should have fresh fruit at breakfast

2026-04-20 • via Nuitee
L
Leman • couple • us
7
2026-04-17 • via Nuitee
M
Marilyn • family_with_children • us
8
Welcoming and comfortable!
Pros:

Friendly staff. Good breakfast variety.

Cons:

Breakfast area had very few tables.

2026-04-05 • via Nuitee
R
richard • family_with_children • us
4
Pros:

The staff was nice

Cons:

The bed was hard uncomfortable the breakfast was not good

2026-04-05 • via Nuitee
A
April • family_with_children • us
10
2026-03-26 • via Nuitee
O
Oleskii • family_with_children • us
10
Pros:

Staff! Good people!

Cons:

Nothing)

2026-03-11 • via Nuitee
V
Veronica • couple • us
10
2026-02-25 • via Nuitee
S
Shelby • couple • us
7
Clean, affordable, uncomfortable bed
Pros:

It was clean and the staff was great!

Cons:

The bed was awful!!! I didn't get much sleep because it felt like I slept in a board.

2026-02-24 • via Nuitee
A
Adam • couple • us
6
I/we did no have a good sleep experience in That hotel.
Pros:

Looked like fairly newly remodeled hotel, nice size room, nice breakfast, cool room.

Cons:

No comforter for the bed, low water pressure room, had room under light where you enter the hotel, bright light aluminates the room, curtains did not block the light out enough to sleep.

2026-01-19 • via Nuitee
K
Kai • family_with_children • de
8
Kein Frühstück inklusive, dafür ist der Preis zu hoch, das Zimmer und Personal sehr gut!
Pros:

Zimmer war sehr gut, es gab kein Frühstück inklusive, dafür ist der Preis zu hoch!

Cons:

Kein Frühstück inklusive, dafür ist der Preis zu hoch!

2026-01-19 • via Nuitee
C
Charles • solo_traveller • us
8
Convenient, reasonably priced and perfect for a one night stay!
Pros:

Made this reservation at the last minute as I was not sure how far I would be able to drive that night. It was in a convenient location, clean and had very friendly staff.

Cons:

The small fridge made a whirring sound off and on and the cover for the ironing board was way too big so it made in difficult.

2026-01-12 • via Nuitee
M
Monica • family_with_children • us
5
Not the best experience.
Pros:

The location was convenient to where my family lived.

Cons:

I didn't like the fact that I requested a first floor room as I had two pets. Only a second floor unless I paid more money. That the first room they gave me had someone living in it , and I walked in on them. Taking all my luggage and the dog back downstairs to let the front desk Girl know that the room they gave me was already occupied. That My key card stopped working The second day I was there. ( A Minor inconvenience, but it still involved me one again, dragging the dog upstairs, trying to get into my room, then downstairs to have to wait to find the front desk person who was outside visiting to re key My card.) That I had to pay an extra seventy dollars a night for a tiny chihuahua and a cat.

2025-12-30 • via Nuitee
J
Jessica • extended_group • us
9
2025-12-07 • via Nuitee