Clarion Pointe Sulphur - Lake Charles

Hotels
6.7 (139 reviews)
325 Arena Road , Sulphur , US
+1 337-287-9165

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Convenient location (near truckstop, restaurants, Lake Charles)
Comfortable beds / modern-feeling rooms
No carpet in rooms
Pool available
Close to amenities
Cons:
Dirty rooms / poor housekeeping
Mold in bathroom and unsafe tub strap
Keys/access problems and unsatisfactory staff handling
Disappointing breakfast (limited options, bad juice/coffee)
Unexpected $50 deposit

Categories

Cleanliness
4.5
Multiple reviews report dirty rooms on arrival, uncleaned rooms, mold in the bathroom, and a broken/unsafe tub strap — consistently negative cleanliness feedback.
Service
7.2
Mixed: front-desk and location convenience noted, but repeated housekeeping failures, key/access problems, and an unresolved deposit complaint indicate inconsistent service quality.
Location
8.5
Frequently praised for convenience — close to truck stop, restaurants and Lake Charles; several guests explicitly noted the good location.
Room Quality
6.8
Mixed signals: some guests cited modern rooms and comfortable beds/no carpet, while others reported dirty rooms, hard-to-open doors, and mold — overall moderate quality.
Amenities
7
Basic amenities present (pool, no carpet, proximity to services). Pool was appreciated by some but reported murky by others; overall amenities are functional but uneven.
Value for Money
6.8
Mixed value: convenient location and comfortable beds noted, but unexpected $50 deposit and paying ~$300 with poor cleaning lowered perceived value for some guests.
Food and Beverage
6.1
Several complaints about limited breakfast options, bad juice from the machine and low-quality coffee; a few neutral/positive mentions but overall below average.
Overall Experience
6.7
Overall mixed experience: convenience and some comfort offset by notable cleanliness and housekeeping issues, resulting in an overall rating aligned with the target.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Convenient Location
Situated just off Interstate 10, Clarion Pointe Sulphur - Lake Charles offers easy access to local attractions like Frasch Park Golf Course and the Isle of Capri Casino.

Comfortable Rooms
Enjoy a cozy stay in rooms equipped with modern amenities including free Wi-Fi, flat-screen TVs, microwave, fridge, and complimentary bathroom essentials.

Relaxing Amenities
Take advantage of the outdoor pool, fitness room, sun deck, and business center during your stay. Don't forget to start your day right with a delicious breakfast bar each morning.

Book your stay at Clarion Pointe Sulphur - Lake Charles now for a perfect blend of convenience and comfort.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCH

Location

Guest Reviews

6.7
Based on 139 reviews
Cleanliness: 4.5
Service: 7.2
Location: 8.5
Room Quality: 6.8
Amenities: 7
Value for Money: 6.8
Food and Beverage: 6.1
Overall Experience: 6.7
E
Erik • couple • us
8
2026-11-07 • via Nuitee
J
Janell • solo_traveller • us
10
2026-11-05 • via Nuitee
C
Camoria • couple • us
4
2026-11-02 • via Nuitee
T
Taylor • couple • us
3
Disgusting room conditions, rude staff, and an overall unacceptable hotel experience. I would not recommend this propert
Pros:

Unfortunately, there was very little to like about this property. The only positive part of our experience was the gentleman working the overnight shift, who was polite and professional. I cannot say the same for the other staff members we encountered.

Cons:

The cleanliness of our room was absolutely unacceptable. We found dirty socks left behind from a previous guest, urine all over the toilet, and a filthy bathtub. It was obvious that the room had not been properly cleaned or inspected before our arrival. On top of the unsanitary conditions, the staff was rude and unprofessional, with the exception of the gentleman working overnight. This was an extremely disappointing experience, and I expected much better standards of cleanliness and customer service.

2026-11-01 • via Nuitee
T
Thrash • couple • us
4
Probably will not be back
Cons:

I didn't like the fact I had to have a deposit of $50. Need to know that information before I stay.

2026-10-25 • via Nuitee
R
Rosamaria • family_with_children • us
6
2026-10-23 • via Nuitee
M
Maria • solo_traveller • us
8
2026-10-14 • via Nuitee
W
Winey • solo_traveller • us
10
Pros:

AWSOME

2026-10-07 • via Nuitee
S
Saskia • extended_group • us
5
Wouldn't book at this hotel again
Cons:

The rooms were very dirty

2026-09-17 • via Nuitee
T
Tijerina • solo_traveller • us
6
Pros:

Cleaness

Cons:

I ask for handicap rooms and none available, need to replace straps in tub almost fell

2026-09-07 • via Nuitee
R
Refugio • solo_traveller • us
6
2026-09-02 • via Nuitee
P
PRIETO • couple • us
9
Pros:

The location is good. Everything is nearby.

Cons:

The swimming pool, the water looked murky.

2026-08-26 • via Nuitee
R
Regina • couple • us
5
2026-08-15 • via Nuitee
B
Bourque • solo_traveller • us
9
2026-08-12 • via Nuitee
A
Arionna • couple • us
5
It’s was fine I probably would book again but housekeeping needs to step up their cleaning game I spent over 300 to be i
Pros:

Modern and how close it was from lake Charles for me

Cons:

Room looks like it was not cleaned before we entered it only look like the bed was cleaned and restroom and ignored everything else and when asked to clean certain things they half did it or didn’t do it at all

2026-08-06 • via Nuitee
S
Shahir • family_with_children • us
5
Pros:

Beds were comfortable

Cons:

Breakfast was little disappointing. There was not much options and juice from juice machine were not fresh they were tasting bad coffee was also cheap quality. We had to walk to gas station to get coffee

2026-08-03 • via Nuitee
S
Shaundricka • family_with_children • us
10
2026-07-25 • via Nuitee
L
Lazo • solo_traveller • us
2
2026-07-22 • via Nuitee
K
Kristi • solo_traveller • us
10
Pros:

As a truck driver, I liked how close it was toto the truckstop and restaurants. It was clean and very comfortable.

2026-07-22 • via Nuitee
I
Isidro • solo_traveller • us
10
2026-07-20 • via Nuitee