Best Western Gold Country Inn

Hotels
Best Western
7.4 (545 reviews)
972 Sutton Way , Grass Valley , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good value
Cons:
Loud noise from other guests
Wi-Fi issues
Uncomfortable pillows
Poor lighting at entrance

Categories

Cleanliness
6.73
Generally clean but some guests mentioned issues like not receiving clean towels daily.
Service
8.2
Staff were consistently described as friendly and helpful.
Location
8.24
Close to stores, shopping, and local attractions with no complaints.
Room Quality
6.69
Rooms were clean and spacious but had issues like uncomfortable pillows and temperature regulation.
Amenities
7.22
Breakfast was appreciated, but the Wi-Fi was reported as problematic.
Value for Money
7.18
Guests found the hotel to be a good deal considering the location and price.
Food and Beverage
7.73
Breakfast was good, but the lack of daily clean towels was a downside.
Overall Experience
7.2
Overall a satisfactory stay with a couple of minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:39

Property Description

Scenic Location in the Sierra Nevada Foothills
Nestled in the pines off Highway 49, the Gold Country Inn offers a serene escape with easy access to Grass Valley and Nevada City.

Relaxing Outdoor Amenities
Enjoy the beautifully landscaped grounds, outdoor dining area, pool, and whirlpool spa, all perfect for unwinding and taking in the stunning surroundings.

Abundance of Nearby Attractions
From whitewater tours to wine tasting, museums, and parks, there's something for everyone near the hotel. Explore the historic gold rush towns and make the most of your trip to Grass Valley.

Book now to experience the charm and comfort of the Gold Country Inn.

Important information:

For check-in, photo identification and a credit card are required. All special requests are subject to availability at check-in. Special requests cannot be guaranteed and may be subject to additional charges.

Rooms with special conditions policy include a romance package of free chocolates, a bottle of wine, and a bouquet of flowers.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.4
Based on 545 reviews
Cleanliness: 6.73
Service: 8.2
Location: 8.24
Room Quality: 6.69
Amenities: 7.22
Value for Money: 7.18
Food and Beverage: 7.73
Overall Experience: 7.2
B
bobbi couple us
7
2026-08-15 via Nuitee
K
Kristina solo_traveller us
10
2026-07-24 via Nuitee
H
Heidi family_with_children us
6
Did the job, but we would love to have had hot water and an air conditioning that didn’t wake us up.
Pros:

Very convenient location. The staff were friendly and helpful and the breakfast was good.

Cons:

Unfortunately we didn’t have any hot water in our room for the first 24 hours. It did eventually get fixed, but put a damper on our stay. Also the air conditioner was quite loud and it would be very nice if there was an onsite electric ca charger on site.

2026-07-21 via Nuitee
S
Sheryl couple us
8
Pros:

Location is very convenient

Cons:

Pool and hot tub

2026-07-20 via Nuitee
T
Tammy couple us
9
Visiting family and this comfortable room made it very homie to stay here
Pros:

Very friendly staff very helpful nice and clean very comfortable feeling Pool was awesome

Cons:

None

2026-07-17 via Nuitee
W
William couple us
6
2026-07-09 via Nuitee
T
Tonja solo_traveller us
7
2026-07-09 via Nuitee
K
Kevin solo_traveller us
7
2026-07-03 via Nuitee
A
ANKUR solo_traveller in
2
Pros:

The hotel cancelled the booking without any information to us.

We reached the property at around 1 AM With Confirmed booking from booking.com and they just says that its cancelled and nothing was informed to us.

It Became a nightmare for us to find another hotel at 2 am at Grass Valley.

We had to spend excess moeny to get any hotel at last moment.

Cons:

The hotel cancelled the booking without any information to us.

We reached the property at around 1 AM With Confirmed booking from booking.com and they just says that its cancelled and nothing was informed to us.

It Became a nightmare for us to find another hotel at 2 am at Grass Valley.

2026-06-30 via Nuitee
A
ANKUR solo_traveller in
9
2026-06-27 via Nuitee
T
Terry couple us
5
Decent but not great for the money.
Pros:

Close to our event.
Breakfast.

Cons:

Loud A/C unit.
Original toilet handle fell off; toilet would not work.
No close parking to our room when we arrived at 10:00 PM.
Breakfast could have been better.

2026-06-22 via Nuitee
K
Kevin family_with_children us
9
Great value and location
Pros:

Great location and very nice breakfast

Cons:

A little noisy early in the morning

2026-06-22 via Nuitee
T
Tim couple us
3
2026-06-13 via Nuitee
M
Miriam solo_traveller us
10
2026-06-11 via Nuitee
M
Mary solo_traveller us
10
2026-06-10 via Nuitee
N
NATALIE F couple us
1
This location felt so unsafe I did not stay. Someone was trying to open the door.
Pros:

Nothing.

Cons:

This location felt so unsafe I did not stay. Someone was trying to open the door.

I tried to cancel the reservation and was told by staff that only Booking.com could cancel, Booking told me that the hotel needed to approve. Request to receive a refund for non-stay,

2026-06-09 via Nuitee
S
Shari couple us
10
It has everything I need
Pros:

Unlike in previous reviews, there were no ants or rough sheets. The room was immaculate, quiet, with a comfortable bed, good water pressure in the shower, nice towels, and an excellent breakfast of eggs, sausage, potatoes, biscuits and gravy, cereal, waffles, etc from 6-10 am. Many eateries in the area, gas, grocery store and drug store nearby. Highly recommend.

2026-06-08 via Nuitee
R
Ray Friesen solo_traveller ca
8
2026-06-02 via Nuitee
B
Brett couple us
10
2026-06-02 via Nuitee
K
Kimberly extended_group us
8
Comfortable, clean, affordable hotel
Pros:

Very nice, clean, basic 3 star. Super comfy mattresses, lots of extra towels.

Cons:

Nothing

2026-05-25 via Nuitee