Courtyard by Marriott London Gatwick Airport

Had a one night stay prior to an early morning flight. Hotel checkin was easy and friendly with Johnson, where he acknowledged stays and upgraded the room

The room was spacious, clean and comfortable, having a queen bed and a sofa. The bed was comfortable and delivered a great sleep. The bathroom was compact, to say the least with an over bath shower.

Towels and linen were of good quality and the furnishings were without stain or damage.

Overall a great nights stay. A note of caution, check your bill on departure and if you have it mailed to you make sure the correct bill arrived in your inbox before you leave!

I’ve been here for 2 nights and have a dinner in the restaurant. I’ve been served by Madalina and she was amazing, smiling and her service she provides it was amazing. Food very delicious and big portions..well done to the chef. The check in I’ve done it with Cosmina, she is very professional. Also Francesca in the bar very nice. Thank you Courtyard for this 2 nights. You’ve been amazing. I will be back definetly soon to stay with you

Lovely quiet hotel with bar and restaurant area. We had a Juliette serve us at dinner service. She was efficient and friendly. Very helpful in answering our questions about getting to the Northern terminal. Would definitely stay here again.

The hitel was nice. A particular member of Staff named Juliette was very helpful with our dinner.

Francesca behind the bar was also accommodating when taking our order.

Great service from
Juliet at the bar/restaurant.
Friendly and helpful.

Walking distance from airport. Nice atmosphere. Staff courteous. Rooms comfy and clean.

I don't recall sheets. I got too hot with cover, and cold without it. Difficult to find a happy medium.

Breakfast was good, but there should be sanitizer. Guava nectar and orange juice were delicious 😋.

No drinking water, apples or coffee in lobby. Two glass bottles for 4 guests were provided in room.
No lip balm @reception

Good experience In general
We got a military discount 🙏

I am a regular reviewer of this hotel and have never given it less than 5 stars but my recent visit was not up to its usual standard. I am still pleased with location, room comfort and cleanliness. However, the restaurant was hopeless. Tables and floors were uncleared, staff hard to find and very confused, food slow to arrive despite few people in the restaurant. Possibly a staffing issue with those covering untrained. Definitely needs to sharpen up.

Stayed in few airport hotels in my time and have to say this is one of the best. Usually they are a bit down at heel, scuffed and sometimes a bit grubby due to the volume of traffic they have.

Here, the common parts looked clean and well maintained; hall and bedroom carpets clean. Room itself, pristine.

Very good beds and linen, no plane noise, in fact, no noise at all really.

Restaurant has a reasonable range of food but AVOID the 'crispy duck salad' it was horrible - I chose badly.

Staff are pleasant. ( and it must be a nightmare recruiting and retaining staff for the period between Xmas and New Year.)

Professional and friendly staff, you are made to feel very welcome.
The rooms are spacious and clean with a comfy bed and pillows. The tv is huge and has a wide range of channels.
The bathroom has everything you need with quality soap, shampoo, and conditioner. There is a quirky mirror that doesn't steam up, allowing you to shave straight after a shower.
Ample room for clothes. There is an iron, hairdryer, and a bag for any dry cleaning required. Expensive but it is London.
The restaurant is different. The staff are very friendly and the menu is varied and competitively priced. The night we booked for dinner, it was very busy. After giving our order, it seemed to fall apart. After 20 minutes, we were told the order had been lost in the system and had to be reordered. We ordered again, and after another wait, we received our food. There was no mention of chilly on my tofu salad, and it was way too hot to eat. Had I known, I would have chosen differently. The soup was supposed to be tomato but ended up as vegetable, but it was perfect. The bread was very good also. My wife's fish and chips were warm rather than hot, and her glass of rose wine took a while to appear. I received a large glass of Romanian red wine, which was very nice, and there was no charge due to the problems we experienced.
The staff tried so hard, but their inexperience coupled with how busy the restaurant was seemed to overwhelm them. I would gladly return, but hopefully, at a quieter time.

Comfortable, quiet room, decent size. Easy walk to terminal next morning. Parking here was expensive for our 10 day break so we parked long stay which is right by it so just a short walk from car to hotel. Food was average but ok

had a long day with cancellations and travelling, Ali on the front desk was super helpful. he upgraded my room free of charge and gave me a late checkout! he is an asset to the team!

My stay at this hotel was a very welcomed surprised. Delayed because I missed my connecting flight, I was greeted with great staff and accommodations. The room was quiet, the food was tasty, and I enjoyed many convos including talking to one of the wait staff, Juliette, about her upcoming trip to Bangkok. If you need any overnight stay close to the airport, this Courtyard by Marriott is the spot.

Love the place and the team

Every time I arrive late in the evening after work, Omar welcomes me with a warm smile. We always have a quick chat, and honestly, when you’re staying somewhere for a few days, being greeted in such a genuinely friendly way makes all the difference.

I highly recommend this place without any hesitation.
The whole team is fantastic — always smiling, always doing their best to make your stay as comfortable as possible.

I can say this with confidence because it’s far from my first stay here… and that’s exactly why I keep coming back.

Thank you to the entire wonderful team, and a special thank you to Omar.

Perfect stay night before Gatwick South Terminal flight . Booked parking on site and there were lots of available parking spaces . Had a meal in the restaurant which was fabulous and many thanks to Juiette for her great advice .
Hotel and room were exceptionally clean . Would definitely book again for a Gatwick flight .

I enjoyed my meal and evening watching TV. The staff were helpful and friendly, particularly Juliette. Rooms are comfortable and clean

Excellent customer service from Juliette. She was so friendly and caring to us and kept entertaining our son at the table while we ate. Thank you so much :-)

Welcoming and friendly service from all the team, especially Juliette who looked after us. Food quality was good Marriott standard. The Asian bacon chop was a 🌶️🌶️🌶️ 🌶️

We arrived very late in the evening but it didn’t matter as we was greated by Omar who made everything easy for our stay here. He answered all our questions with much detail and made our stay much easier

Omar was very polite upon greeting us. Answered all the questions I needed to know and was very professional, kind and lovely

Hi Juliette was great very helpful and her local knowledge was invaluable she went above and beyond service a credit to your staff