La Quinta by Wyndham Brookshire West Katy

Hotels
•
La Quinta by Wyndham
8.4 (312 reviews)
721 FM 1489 , Brookshire , US
+1 281-375-8888

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Consistently clean rooms and property
Comfortable beds and modern rooms
Friendly/helpful front desk noted by several guests
Upscale lobby and tidy breakfast area
Some guests found the breakfast generous and food good
24/7 front desk presence
Cons:
Breakfast quality and variety frequently criticized (lukewarm eggs, sparse, odd bacon)
Location considered remote; few dining/amenity options nearby
Service lapses for some guests (refunds, deposit not returned, key-card/security concerns)
Occasional room issues: AC not cooling, clogged toilet, mattress/pillows need replacement
At least one report of a dirty restroom with hairs
Water outage incident with poor refund handling

Categories

Cleanliness
9.4
Multiple reviewers repeatedly call rooms and property 'very clean' and 'up to date'; isolated report of a dirty restroom with hairs is noted but not dominant.
Service
8.2
Mixed feedback: several mentions of friendly, helpful front desk staff and 24/7 coverage, but notable service failures (staff 'didn't care', key-card/security lapse, poor handling of refund/deposit and a complaint about no refund for lack of water).
Location
7.6
Multiple comments that the hotel is remote from food/necessities and not near Katy Mills as expected; location is a downside for some guests.
Room Quality
8.4
Rooms described as comfortable and modern with good beds; some issues raised (AC not cooling well, mattress/pillows possibly due for replacement, one clogged toilet incident).
Amenities
8.6
Upscale lobby and clean breakfast area noted, third-floor air purifiers used after a flood; breakfast offerings are inconsistent but amenities overall are solid.
Value for Money
8.4
Mixed perceptions: some guests felt it was worthwhile (clean, comfortable, staff present) while at least one guest advised saving money and staying elsewhere; overall value considered in line with the hotel's positives.
Food and Beverage
7.4
Breakfast received the most consistent criticism (lukewarm eggs, odd bacon, sparse variety, juices in cartons) though a few guests found the breakfast generous and acceptable.
Overall Experience
9.2
Most stays described as good/comfortable with clean rooms and friendly staff; a minority of serious issues (no water/refund situation, deposit not returned, cleanliness slip-ups) lower some guests' experiences but the aggregate remains very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 16:17

Property Description

Convenient Amenities
Guests at La Quinta Inn & Suites Brookshire can enjoy free WiFi, daily breakfast, and in-room essentials like a microwave and refrigerator.

Relaxation and Fitness
The hotel offers a seasonal outdoor pool, hot tub, fitness center, and a guest launderette for convenience.

Event Facilities
With meeting facilities available, La Quinta by Wyndham Brookshire West Katy is ideal for both business gatherings and special events.

Book your stay now at La Quinta Inn & Suites Brookshire for a comfortable and convenient experience in Brookshire / West Katy, Texas.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Service Animals - ADA-defined service animals are welcome free of charge. / Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. / Fees - Nonrefundable 25 USD nightly per pet. Max 75 USD per stay. / Other Information - Contact the hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Location

Guest Reviews

8.4
Based on 312 reviews
Cleanliness: 9.4
Service: 8.2
Location: 7.6
Room Quality: 8.4
Amenities: 8.6
Value for Money: 8.4
Food and Beverage: 7.4
Overall Experience: 9.2
R
RaeLynne • couple • us
9
2026-10-24 • via Nuitee
J
John • couple • us
3
I wanted a hotel near Katy Mills but wound up here and I don't know how.
Pros:

Breakfast was pathetic. Eggs were lukewarm at best. Could not recognize what the bacon was made of but my wife couldn't chew it. Fruit juices served out of their cardboard containers that were kept in a glass door minifridge.

Cons:

Change those thing mentioned in my breakfast review AND have a staff that looked like they even CARED about customer service.

2026-10-17 • via Nuitee
S
Shashaank Sai • solo_traveller • in
6
2026-10-13 • via Nuitee
F
Felipe • family_with_children • us
10
2026-09-04 • via Nuitee
N
Nunez • solo_traveller • us
10
2026-09-04 • via Nuitee
D
Don • couple • us
1
Nightmare.
Pros:

It is a clean and comfortable hotel.

Cons:

Booked for two days. The Hotel had no water and the city said when water is back on to boil it before using. We checked out at 10:20 pm on the first day and they will only refund one day, not the two we paid for. The Hotel could not provide the service we paid for and should refund both days. We only occupied the room for less than two hours.

2026-08-20 • via Nuitee
J
John • solo_traveller • us
9
Nice place. Friendly, helpful front staff. Clean, well maintained facility
Pros:

Room clean. Property in good condition.

Cons:

Breakfast was a bit sparse, but entirely edible

2026-08-11 • via Nuitee
D
dgrundish • Family • Mount Pleasant, Texas
10
Nice visit
Pros:

Very clean and comfortable
Great

2026-08-01 • via Tripadvisor
A
Alejandra • extended_group • us
9
Overall we had a good stay
Pros:

The staff was very nice, the property and the room very clean and the food was good.

Cons:

Apparently they had a flood or something, it smell like humidity and had all the rooms in the third floor with the doors open and with air purifiers. Also I think it’s time to change the mattress and the pillows.

2026-07-23 • via Nuitee
B
Brian • solo_traveller • us
9
Pros:

THE ROOM WERE NICE

Cons:

AC DIDNT GET REAL COOL

2026-07-22 • via Nuitee
8
82Paula • Couples • Fort Worth, Texas
8
Very nice and clean
Pros:

Very upscale lobby! Nice and clean breakfast area even though they could’ve had a little more food variety. Quiet hotel, comfortable bed, very clean! I’ll definitely stay here again when I travel to Katy.

2026-07-19 • via Tripadvisor
K
Kent • couple • au
9
Comfortable stay
Pros:

Good sized modern comfortable room.

2026-07-11 • via Nuitee
A
Alberto • solo_traveller • us
8
2026-07-10 • via Nuitee
M
Mia • solo_traveller • us
3
I will not be staying here again for the reasons listed.
Pros:

Breakfast was fine. It was more generous than most hotels in this class. The variety was nice. I did like that there was staff at the front desk at all times.

Cons:

The toilet was clogged when I got there. Frankly, I was too tired to go tell the staff that evening so I told them in the morning. Neither key card worked. The maid helped me in. She did ask to look at the little folder that kept the key cards. I went to the front desk the next day when I was coming back in for a new key card. She neither asked to see my other keys nor asked for an ID! I was floored. I told her the room number, obviously but that was NOT safe at all.

2026-06-19 • via Nuitee
D
Damian • couple • us
8
2026-05-31 • via Nuitee
D
Dr. Cassandra • couple • us
1
Just get a hotel in Houston and save your money
Pros:

Nothing. It’s in the muddle of nowhere and I had to drive several miles just to get food and necessities.

Cons:

All of it. I didn’t like any of it. It was so bad o checked out a day early.

2026-05-18 • via Nuitee
M
Miguel • extended_group • us
10
2026-05-16 • via Nuitee
J
justin • solo_traveller • us
10
Pros:

Up to date and clean!!

Cons:

Nothing

2026-05-15 • via Nuitee
M
Marisol • family_with_children • us
3
Cons:

Restroom was dirty had hairs

A deposits was taken and stated it wld be refund been over a week and haven’t received it back emails and no response

2026-05-06 • via Nuitee
F
Francester • solo_traveller • us
9
2026-05-03 • via Nuitee