Renaissance Paris Arc de Triomphe Hotel

Hotels
Renaissance Hotels & Resorts
9 (277 reviews)
39 Avenue de Wagram , Paris , fr

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Room issues
Inconsistent service response

Categories

Cleanliness
8.46
Rooms were super clean; however, there were slight issues with the room preparation.
Service
9.43
Staff was friendly and attentive, providing outstanding service throughout the stay.
Location
9.47
Perfect location within walking distance to many major sites in Paris.
Room Quality
8.42
The junior suite didn't match the high rate and was slightly disappointing.
Amenities
9.45
Well-decorated hotel with good breakfast options.
Value for Money
8.41
High prices did not perfectly match expectations for the junior suite.
Food and Beverage
8.96
Breakfast was delicious with a variety of options, though some mentioned it could be better.
Overall Experience
9.43
Wonderful stay with attentive staff and perfect location, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:53

Property Description

Luxurious Accommodation
Step into a world of elegance and comfort at Renaissance Paris Arc de Triomphe Hotel. Each air-conditioned room is tastefully furnished, offering a flat-screen TV, plush bedding, and modern amenities. Some rooms even boast stunning city views from a private balcony.

Exceptional Dining Experience
Satisfy your culinary cravings at our on-site restaurant, specializing in delectable Mediterranean cuisine. Indulge in a variety of breakfast options, including buffet, continental, or American. For those with dietary preferences, we also offer vegetarian, vegan, and gluten-free choices.

Convenient Facilities and Services
Enjoy access to a fitness centre, free WiFi, and a terrace during your stay. Our attentive staff, fluent in multiple languages, are available 24/7 at the front desk to cater to your needs. With room service, a business centre, and currency exchange, we ensure a seamless and memorable experience for all our guests.

Book your stay at Renaissance Paris Arc de Triomphe Hotel for an unforgettable Parisian getaway!

Important information:

Animals under 12kg are welcome without any extra, beyond this weight contact the hotel to organize your stay. Pets for people with disabilities are welcome without restriction.

For the steaming service in room, it's with your own access.

A pre-authorization of €100 per night will be requested at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 35 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 277 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
D
Debora family_with_children br
10
2026-04-06 via Nuitee
D
danielbates2 Family Monroe, Connecticut
2
This is a 3 star hotel at best, not anywhere close to the 5 stars that they advertise
Pros:

The hotel was very underwhelming right when we walked in. The lobby is tiny and basic, which would be fine if they didn’t advertise this as a 5 star hotel. The first thing we noticed was the small size of the room when we entered it. We expected the rooms to be smaller in Paris but we were placed in the largest ‘family sized’ room but couldn’t even comfortably store 4 suitcases. Also, the room was significantly dated and not anywhere close to what you would expect for a 5 start hotel room. Plate for the door locking mechanism looks like it was glued on, there are gauges/chips/scratches throughout the cabinetry/trim, the carpet is old and dated, rips and snags in the curtains and blinds, water leaking out of the shower, and inability to maintain a comfortable temperature (either have heat or AC blasting). I went back to the front desk to ask them if we were placed in a more dated wing of the hotel and if there were better rooms somewhere else (we’ve definitely experienced this in other hotels), but they assured me that this was the best available room (outside of maybe something with a better view but I didn’t have an issue with the view) and that this had been refurbished within the last 3 months (not possible). I’ve been in 3 star hotels like holiday inns that were much nicer than this. It would have been fine if they had not advertised and charged as if this was a 5 star hotel. Save yourself the trouble and stay somewhere else if you are looking for 4 or 5 star accommodations, and if you are ok with 3 star hotels then save yourself the money and stay at a hotel that is priced in the 3 star range

2026-03-31 via Tripadvisor
K
Karim family_with_children fi
7
2026-03-30 via Nuitee
M
Martina family_with_children lu
9
2026-03-30 via Nuitee
M
Mine family_with_children tr
10
2026-03-18 via Nuitee
P
Priyanka couple sg
10
Amazing
Pros:

The staff they went out of the way . Exceptional is the word I would say . Loved loved the rooms ! This shall be My go to hotel in Paris !

Cons:

It was on the expensive side but then to be honest good service is not cheap :)

2026-03-13 via Nuitee
E
Esra couple tr
10
Konumu ve oda büyüklüğü çok iyi
Pros:

Konumu odaları

2026-03-12 via Nuitee
I
Igor family_with_children ua
10
2026-03-01 via Nuitee
J
John couple us
10
Enjoyable
Pros:

Great hotel, very clean and comfortable. Would recommend.

2026-03-01 via Nuitee
A
AnaN034 Family Miami, Florida
4
It’s Comical They Call This 5-Star
Pros:

It’s honestly comical that this hotel is called 5-star. This is no Ritz or St. Regis—not even close.

We arrived around 5:00 pm (check-in is 3:00 pm) after a long travel day with a child and were told our room still wasn’t ready. That’s not okay. No bellman, no help with luggage. The only time anyone apologized was after I said it was unacceptable and asked to speak to a manager.

Housekeeping was a mess. I had to request cleaning twice. We were out for six hours and the room still wasn’t cleaned. When it finally was, they took the dirty towels and didn’t even replace them.

A real 5-star experience is about warmth and hospitality—you should feel taken care of. We didn’t. The room itself was fine for Paris, but the service was consistently poor. Definitely not a 5-star experience.

2026-02-24 via Tripadvisor
A
Alexander couple ch
10
2026-02-14 via Nuitee
N
NASER family_with_children kw
9
Pros:

Every was perfect

Cons:

None

2026-01-26 via Nuitee
B
Bayram solo_traveller tr
9
2026-01-22 via Nuitee
Özcan couple ch
10
2026-01-20 via Nuitee
Y
yomna couple eg
8
2026-01-19 via Nuitee
C
Celia family_with_children pt
10
Muito recomendável.
Pros:

Localização.
Conforto.
Pequenos almoços excelentes.

Cons:

Perdi 4 pequenos almoços. Recepcionista deu informação errada horário de domingo para pequenos almoços .
Ar condicionado lento a aquecer os 2 quartos.

2026-01-18 via Nuitee
S
Shatha extended_group sa
6
لن اسكن فيه مرة اخرى will not stay again
Pros:

The location is good
الموقع جميل

Cons:

I booked for 3 persons in bookings and they took extra money, and then when we wanted to check out they charged 30 Euros each night for the third person which I dont believe its fair. And they have not mention this in booking. And therefore I would not stay here again.

حجزت ببوكنغ لثلاث اشخاص ودفعت زيادة ويوم جيت بطلع من الفندق قالوا لازم تدفع 30 يورو للشخص الثالث باليوم. طيب انا دفعت لبوكنغ زيادة كيف كذا ليش ادفع زيادة وعشان كذا ماراح اسكن فيه مرة ثانية

2026-01-17 via Nuitee
L
Loredana extended_group it
8
Piacevole e particolare
Pros:

Posizione e privacy

Cons:

Poca luce nei viali quasi al buio

2026-01-11 via Nuitee
B
BARIŞ couple tr
8
Pros:

gayet iyiydi.

Cons:

odalarda ısıtma problemi var

2026-01-09 via Nuitee
L
LESLY extended_group gp
9
2026-01-07 via Nuitee