Hyatt Place Charleston Airport / Convention Center

Hotels
•
Hyatt Place
9 (1157 reviews)
3234 West Montague Avenue , Charleston , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good breakfast
Spacious rooms
Cons:
Dated facilities
Outdated bathrooms
Shower pressure issues

Categories

Cleanliness
8.96
Many guests commented on the cleanliness of the rooms and overall upkeep, despite a few mentions of dated facilities.
Service
9.43
Numerous reviews highlighted exceptional customer service and friendly staff, making it a standout positive aspect.
Location
9.47
Guests appreciated the convenient location close to local amenities and attractions, often mentioning ease of access.
Room Quality
8.42
While rooms were generally described as large and comfortable, there were mixed feelings about the bathroom and room configuration.
Amenities
8.45
Amenities like breakfast and pool areas received positive feedback, though some guests noted areas for improvement.
Value for Money
8.91
Guests felt that the hotel provided good value for their stay, particularly given its pricing relative to quality.
Food and Beverage
8.96
Breakfast options received positive reviews for variety and quality, contributing to a good overall experience.
Overall Experience
9.43
Overall, guests expressed satisfaction with their stays and many indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:16

Property Description

Luxurious Accommodations
Experience spacious rooms with a separate sitting area, sofa bed, and modern amenities including free WiFi and a flat-screen TV.

Dining and Beverage Options
Indulge in 24-hour Starbucks® coffee at the Bakery Café, grab snacks on the go, or unwind with a drink at the full bar.

Convenient Facilities
Enjoy the indoor pool, fitness center, business facilities, and on-site laundry for a hassle-free stay.

Book now to enjoy a relaxing and convenient stay at Hyatt Place Charleston Airport Convention Center.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1157 reviews
Cleanliness: 8.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 9.43
B
Bessie • couple • us
7
Room had dirty sheets on the bed. I was charged for a extra night when I had already paid in advance
Pros:

The location

Cons:

The charged me for a night when my stay was already paid for

2026-03-21 • via Nuitee
D
Darlene • couple • us
9
Pros:

Easy access to get to most anywhere

2026-03-21 • via Nuitee
L
Leah • couple • us
10
We really liked everything. The room was very clean and comfortable. The only down side was that the shower/toilet a
Pros:

It was very clean and comfortable

Cons:

There was a nice side are for my little fur baby.

2026-03-20 • via Nuitee
J
Jenetta • family_with_children • us
8
Overall our stay was comfortable and pleasant.
Pros:

The facilities were all clean and well kept. Staff was friendly and helpful. Breakfast was good.

Cons:

House keeping only comes every other day. I had dirty towels and trash in my room throughout my stay. I ended up taking my own trash and going down to get my own clean towels as staff would not bring them up. Also there’s a heater malfunction in the pool room that makes it feel like a sauna.

2026-03-19 • via Nuitee
K
Kimberly • couple • us
10
2026-03-19 • via Nuitee
P
Peri • couple • us
10
The front desk found my purse for me. I was very worried when I couldn’t find it. I really appreciated it.
Pros:

Location next to Convention Center

Cons:

Nothing

2026-03-18 • via Nuitee
E
Eric • couple • us
10
2026-03-16 • via Nuitee
C
Carolyn • couple • us
10
Great stay!
Pros:

Rooms were clean

Cons:

Nothing!

2026-03-16 • via Nuitee
L
Latoya • couple • us
4
2026-03-16 • via Nuitee
M
Melissa • family_with_children • us
10
Excellent stay.
Pros:

Property was very clean. The staff were friendly and helpful and went above and beyond what they had to do. It is in a great location if you’re going to the convention center or arts center. The breakfast was more than I expected. I will definitely be staying here again

Cons:

N/A

2026-03-09 • via Nuitee
M
Michelle • extended_group • us
10
2026-03-07 • via Nuitee
L
Lagasca • solo_traveller • ph
8
Pros:

Keep up the good services..

Cons:

The breakfast is not good.🤭

2026-03-05 • via Nuitee
T
Terrell • couple • us
10
2026-03-04 • via Nuitee
M
Michael • couple • us
10
2026-02-26 • via Nuitee
C
Carlos • couple • us
10
2026-02-26 • via Nuitee
S
Saretha • family_with_children • za
8
Pros:

Clean. Large room living area, study area, Microwave, bar fridge. Very clean. Soft towels. Lovely products in shower. Layout of the large room was very good.

2026-02-25 • via Nuitee
X
Xiao • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-02-25 • via Nuitee
A
April • couple • us
8
2026-02-24 • via Nuitee
T
Takeecia • solo_traveller • us
6
Could Have Been Better!
Pros:

N/A

Cons:

I don't like that dogs can stay there, the morning before leaving the dogs were so loud. I dont like that.

2026-02-23 • via Nuitee
A
Angela • couple • us
5
Nice place - but make sure you put your stuff up
Pros:

We traveled for a gymnastic meet . It was close to where the meet was and close to local restaurants to where you didn't have to drive and try to beat the traffic .

Cons:

While we was there - the staff came in and cleaned the room and I'm assuming they weren't paying attention and three one of my Birkenstock slip on shoes away.
I went to the staff when I noticed and they brushed it off and said they would speak to housekeeping . Before I left I asked again and blew it off . I'm from WV and brought my slip on shoes and sandals and had to go home , back in the snow in sandals . The way it was handled was awful .

2026-02-23 • via Nuitee