Hampton Inn & Suites Charlotte-Airport

Hotels
•
Hampton Inn
8.4 (453 reviews)
2731 Little Rock Road , Charlotte , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Friendly staff
Good breakfast
Cons:
Service issues
Room quality problems
Value for money concerns

Categories

Cleanliness
8.29
Several reviews mentioned cleanliness positively, but there were concerns about chipped furniture and damage in the room.
Service
8.76
Staff received compliments for being helpful and pleasant, though there were notable complaints about unhelpful front desk service.
Location
9.3
Many reviews highlighted the great location, especially regarding easy access to the highway and proximity to the airport.
Room Quality
7.75
Noted issues with room quality included damage to the walls and mixed feelings about room assignments.
Amenities
8.78
Amenities like breakfast were praised in several reviews, although some noted the gym was not available.
Value for Money
7.74
Complaints about parking charges and overall pricing suggest that value for money might not meet expectations.
Food and Beverage
8.29
Breakfast was generally well-received, though some thought it could be improved.
Overall Experience
8.26
Mixed feelings about the stay, with significant dissatisfaction regarding cancellation issues overshadowing other positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:25

Property Description

Convenient Location
Located just minutes from Charlotte Douglas International Airport, Hampton Inn & Suites Charlotte - Airport offers a perfect starting point for your trip to North Carolina.

Modern Amenities
Enjoy a complimentary hot breakfast, free high-speed internet, and flat-screen TVs in our comfortable guestrooms. Take advantage of our indoor pool, fitness centre, and 24-hour business centre during your stay.

Explore Charlotte
Catch a Carolina Panthers game at Bank of America Stadium or discover the vibrant Uptown area with its restaurants, theatres, and shops. Experience the best of Charlotte just a short drive away.

Book your stay at Hampton Inn & Suites Charlotte - Airport for a seamless and enjoyable visit to the Queen City.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note parking is only provided to current Hampton Inn and Suites Charlotte-Airport guests. Guests cannot leave vehicles on property after check-out.

Guests under 21 years of age can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 453 reviews
Cleanliness: 8.29
Service: 8.76
Location: 9.3
Room Quality: 7.75
Amenities: 8.78
Value for Money: 7.74
Food and Beverage: 8.29
Overall Experience: 8.26
J
Judy • solo_traveller • us
8
It was adequate for a one night stay
Pros:

Has long term parking,and it’s close to the airport. It also has a great shuttle service

Cons:

It’s getting a little runned down.

2026-03-26 • via Nuitee
C
Clive • solo_traveller • us
8
2026-03-24 • via Nuitee
L
Luis • couple • us
9
Pros:

Al good , good location, shuttle service excellent

Cons:

N/a

2026-03-24 • via Nuitee
D
Debra • couple • us
5
Pros:

Room was large and bed comfortable.

The shuttle driver in the morning was exceptional!

Cons:

Our plane was late and arrived after midnight. Our flight was supposed to be there before midnight and our layover was I had researched to find out how to arrange a shuttle and the recording said to go to “trackmyshuttle.com” and put in a code. This webpage said it was a 24-hour shuttle, but when I put in the code, it said till midnight.

When I realized the delay was going to potentially get us there a bit after midnight, I called the front desk at 7:20 pm to clarify because of the conflicting times. I asked what happened if our plane was late and got there after midnight. The male I spoke to said if it was after 12 , I should call the front desk when we arrived and they would arrange to send a a Lyft. When we finally arrived at CLT at 12:30 (exhausted after many delays all day) I called the front desk and this time, a female answered and told me they didn’t know who told me that the hotel would send a Lyft (I had called 5 hours earlier) but there was no shuttle and no, they do not provide transportation and we were on our own to get transportation. We ended up getting an Uber $25 for a 4 minute ride. I was really disappointed and aggravated because we had already paid $170 primarily because we could get a shuttle to a place to get a 5-6 hours of sleep after a long day of travel with an overnight layover. We won’t stay here again (or any Hampton Inn) for this reason as I will either seek out a less expensive place (knowing I have to pay for transportation) or assure a 24 hour shuttle.

2026-03-16 • via Nuitee
C
carvenia • couple • us
8
Pros:

Great location. Clean. Our room was very roomy and nice.

Cons:

The complimentary breakfast could have been a lot better. The lady that was on duty was not at all prepared. Pans were empty and she ran low on everything. Even the coffee station was empty both mornings. However, she didn't seem to be in a hurry to comply either. But other than that everything else was good. We will come back.

2026-03-16 • via Nuitee
H
Holly • couple • us
8
2026-03-06 • via Nuitee
U
UKCraig • Friends getaway
10
Warm welcome
Pros:

Extremely welcoming and clean. Teresa at the front desk managed our large group check in efficiently and with great kindness.

2026-02-14 • via Tripadvisor
K
Kristan • couple • us
4
Cons:

Smoke detector in room started alarming for low battery at 4 am. Called the front desk. Was told no one could help us until 5 am. Stated “try to remove the battery if you are able”. Did not help. Called back again. Was told to “remove the alarm if you are able to get up there.” Tried to do that and the alarm went off. Was told she would have gave me our money back but since we booked through a third party site she couldn’t help us.

2026-02-08 • via Nuitee
C
Curious752526 • Friends getaway
10
Great
Pros:

As soon as I walked in I was greeted by knesha friendly helpful lucky to have her representing your hotel Brandi was another employee who was amazing In assisting us with answers to all our questions and needs enjoyed the hotel very much breakfast very good

2026-02-02 • via Tripadvisor
P
Penny • couple • us
10
2026-01-27 • via Nuitee
K
Katrin • extended_group • de
9
2026-01-24 • via Nuitee
M
Michael • solo_traveller • au
9
2026-01-23 • via Nuitee
S
Sandra • family_with_children • us
10
2026-01-20 • via Nuitee
P
Pablo • family_with_children • us
10
Great location great service, room was excellent
Pros:

Great service

Cons:

N/A

2026-01-20 • via Nuitee
J
Jeu • solo_traveller • us
8
Cozy
Pros:

Nice

Cons:

It could be cleaner

2026-01-20 • via Nuitee
C
Cromer • couple • us
8
Usual Hampton Inn quality, but...
Pros:

Usual quality of HI. Decent breakfast

Cons:

The ' barn door' slider over bathroom and closet door just doesn't work well. No privacy in bathroom. Very noisy for nighttime bathroom visits.

2026-01-20 • via Nuitee
S
Sara • couple • us
8
Convenient to airport
Pros:

The rooms were very clean and staff were kind and friendly. Also having cookies at check in was a nice touch.

Cons:

I really object to being charged separately for parking, especially because if I am parking I am not riding your “free” shuttle. It feels like I am being nickeled and dimed. If you can’t make ends meet charging your current rate then raise the rates, don’t try to find creative ways to increase revenue. This surprise fee to park in an open lot was off putting.

2026-01-19 • via Nuitee
W
Wayne • solo_traveller • us
1
Pros:

Would not allow check in

2026-01-15 • via Nuitee
M
Marilyn • couple • us
8
Friendly, safe place and affordably priced.
Pros:

This property is always clean, an excellent location for connecting with Charlotte airport, and staff are always friendly and helpful.

Cons:

Everything was good.

2026-01-15 • via Nuitee
R
Rod • solo_traveller • us
7
2026-01-14 • via Nuitee