Hampton Inn & Suites Charlotte-Airport

Hotels
•
Hampton Inn
8.4 (447 reviews)
2731 Little Rock Road , Charlotte , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Friendly staff
Good breakfast
Cons:
Service issues
Room quality problems
Value for money concerns

Categories

Cleanliness
8.29
Several reviews mentioned cleanliness positively, but there were concerns about chipped furniture and damage in the room.
Service
8.76
Staff received compliments for being helpful and pleasant, though there were notable complaints about unhelpful front desk service.
Location
9.3
Many reviews highlighted the great location, especially regarding easy access to the highway and proximity to the airport.
Room Quality
7.75
Noted issues with room quality included damage to the walls and mixed feelings about room assignments.
Amenities
8.78
Amenities like breakfast were praised in several reviews, although some noted the gym was not available.
Value for Money
7.74
Complaints about parking charges and overall pricing suggest that value for money might not meet expectations.
Food and Beverage
8.29
Breakfast was generally well-received, though some thought it could be improved.
Overall Experience
8.26
Mixed feelings about the stay, with significant dissatisfaction regarding cancellation issues overshadowing other positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:25

Property Description

Convenient Location
Located just minutes from Charlotte Douglas International Airport, Hampton Inn & Suites Charlotte - Airport offers a perfect starting point for your trip to North Carolina.

Modern Amenities
Enjoy a complimentary hot breakfast, free high-speed internet, and flat-screen TVs in our comfortable guestrooms. Take advantage of our indoor pool, fitness centre, and 24-hour business centre during your stay.

Explore Charlotte
Catch a Carolina Panthers game at Bank of America Stadium or discover the vibrant Uptown area with its restaurants, theatres, and shops. Experience the best of Charlotte just a short drive away.

Book your stay at Hampton Inn & Suites Charlotte - Airport for a seamless and enjoyable visit to the Queen City.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note parking is only provided to current Hampton Inn and Suites Charlotte-Airport guests. Guests cannot leave vehicles on property after check-out.

Guests under 21 years of age can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 447 reviews
Cleanliness: 8.29
Service: 8.76
Location: 9.3
Room Quality: 7.75
Amenities: 8.78
Value for Money: 7.74
Food and Beverage: 8.29
Overall Experience: 8.26
K
Kristan • couple • us
4
Cons:

Smoke detector in room started alarming for low battery at 4 am. Called the front desk. Was told no one could help us until 5 am. Stated “try to remove the battery if you are able”. Did not help. Called back again. Was told to “remove the alarm if you are able to get up there.” Tried to do that and the alarm went off. Was told she would have gave me our money back but since we booked through a third party site she couldn’t help us.

2026-02-08 • via Nuitee
P
Penny • couple • us
10
2026-01-27 • via Nuitee
K
Katrin • extended_group • de
9
2026-01-24 • via Nuitee
M
Michael • solo_traveller • au
9
2026-01-23 • via Nuitee
J
Jeu • solo_traveller • us
8
Cozy
Pros:

Nice

Cons:

It could be cleaner

2026-01-20 • via Nuitee
S
Sandra • family_with_children • us
10
2026-01-20 • via Nuitee
C
Cromer • couple • us
8
Usual Hampton Inn quality, but...
Pros:

Usual quality of HI. Decent breakfast

Cons:

The ' barn door' slider over bathroom and closet door just doesn't work well. No privacy in bathroom. Very noisy for nighttime bathroom visits.

2026-01-20 • via Nuitee
P
Pablo • family_with_children • us
10
Great location great service, room was excellent
Pros:

Great service

Cons:

N/A

2026-01-20 • via Nuitee
S
Sara • couple • us
8
Convenient to airport
Pros:

The rooms were very clean and staff were kind and friendly. Also having cookies at check in was a nice touch.

Cons:

I really object to being charged separately for parking, especially because if I am parking I am not riding your “free” shuttle. It feels like I am being nickeled and dimed. If you can’t make ends meet charging your current rate then raise the rates, don’t try to find creative ways to increase revenue. This surprise fee to park in an open lot was off putting.

2026-01-19 • via Nuitee
W
Wayne • solo_traveller • us
1
Pros:

Would not allow check in

2026-01-15 • via Nuitee
M
Marilyn • couple • us
8
Friendly, safe place and affordably priced.
Pros:

This property is always clean, an excellent location for connecting with Charlotte airport, and staff are always friendly and helpful.

Cons:

Everything was good.

2026-01-15 • via Nuitee
R
Rod • solo_traveller • us
7
2026-01-14 • via Nuitee
R
Rhonda • couple • us
5
Disappointing stay
Pros:

Location and airport shuttle service

Cons:

Front desk personnel was courteous, but unprofessional. I specifically look for Hampton Inn when I have a need for a hotel, but this experience ended that. Poor quality in bed, bedding, and overall hotel. Felt more like I was at a roadside “motel”. I have stayed at numerous hotels over the past 4 months and have not given any of them a bad rating. Not this time though. Very disappointing.

2026-01-11 • via Nuitee
C
Cromer • couple • us
9
Great but no bag breakfast option
Pros:

Friendly staff, close to airport, free shuttle, cheaper parking than airport, comfortable. Early flight kept us from having breakfast

Cons:

No breakfast option for those with early flights. We had to leave at 5:30 s.m. Perhaps offer a bag with an apple/banana and a cereal bar?

2026-01-10 • via Nuitee
R
Randall • couple • us
10
Pros:

The checkin staff was excellent. Airport shuttle was great, really close to the airport.

2026-01-06 • via Nuitee
S
Stephen • couple • us
9
Great location but breakfast could be better
Pros:

Location, how clean the room was, airport shutter

Cons:

Breakfast could have been better

2026-01-03 • via Nuitee
S
Shanyell • solo_traveller • us
1
2026-01-03 • via Nuitee
K
Kimberlee • couple • us
8
2026-01-02 • via Nuitee
F
Fernando • family_with_children • us
10
2025-12-31 • via Nuitee
R
Ramirez • couple • us
7
2025-12-30 • via Nuitee