Hotel Casanova

Hotels
8.2 (7617 reviews)
Frezzaria 1284 , Venice , IT

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
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Review Highlights

Pros:
Excellent, central location (near St. Mark's and vaporetto)
Frequently helpful and attentive staff
Historic/attractive Venetian decor in parts of the property
Some rooms are spacious and well-appointed
Convenient nearby restaurants and bars
Cons:
Recurring cleanliness issues (dirty carpets, stained bedding, dust)
Room problems: broken or noisy AC, uneven floors, small/dark windows
Security/safety concerns reported (missing items, lack of reliable locks/CCTV)
Limited or inconsistent breakfast variety (and options for dietary needs)
Amenities shortfalls (no roof terrace as advertised, limited minibar/drinks, few USB ports)

Categories

Cleanliness
6.8
Multiple reviews complain about dirty carpets, stained/soiled bedding (even blood-stained duvet in one report), dust and generally unhygienic rooms; a few reviews mention clean rooms but overall cleanliness is notably weak.
Service
9.2
Many guests praise attentive and helpful staff across several reviews ('personnel agréable', 'staff helpful'); a minority report unfriendly staff or slow responses, but service sentiment is predominantly positive.
Location
10
Overwhelmingly positive comments about location (perfect/ideal, steps from St. Mark's and vaporetto, highly central). This is the hotel's strongest attribute.
Room Quality
7.2
Mixed feedback: some rooms described as clean, spacious and well-decorated; others are old, tired, with uneven floors, small dark windows, or malfunctioning AC. Quality varies by room type.
Amenities
8
Some guests note limited amenities (no roof terrace despite advertising, minimal minibar/drinks, few USB ports); overall amenities are adequate but not exceptional.
Value for Money
7.6
Several guests feel the price is high for the level of comfort and issues reported (cleanliness, safety, AC problems), while others find the location and service justify the cost.
Food and Beverage
8.6
Breakfast opinions are mixed — some describe it as skimpy or lacking variety (especially for special diets), others call it correct or good. Generally acceptable but not outstanding.
Overall Experience
8.2
Overall a mixed but generally positive experience driven strongly by location and character of the hotel; however cleanliness, occasional safety concerns, and room/amenity issues temper guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 00:20

Property Description

Historic Charm in the Heart of Venice
Located just steps away from Piazza San Marco and Harry’s Bar, Hotel Casanova offers a taste of Venetian history in an 18th-century building. Central Location and Convenience Explore St. Mark’s Basilica, the Doge’s palace, and more, all within walking distance. The nearby Vallaresso vaporetto water-bus stop provides easy access to further attractions. Comfortable Rooms and Dining Options Relax in air-conditioned rooms with satellite TV, and start your day with a traditional Italian breakfast. With numerous dining options in the surrounding area, your culinary cravings are sure to be satisfied. Book now for an unforgettable stay in Venice!

Important information:

Please note that air conditioning is only available in the summer.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Location

Guest Reviews

8.2
Based on 7617 reviews
Cleanliness: 6.8
Service: 9.2
Location: 10
Room Quality: 7.2
Amenities: 8
Value for Money: 7.6
Food and Beverage: 8.6
Overall Experience: 8.2
S
Stefka • family_with_children • bg
10
2026-11-07 • via Nuitee
F
Ferenc • family_with_children • hu
10
2026-11-06 • via Nuitee
C
christine • couple • fr
9
Très bel hôtel, à deux pas de la place saint Marc
Pros:

Emplacement à deux pas de la place saint Marc, grande chambre confortable et excellents petits déjeuner

Cons:

Rien

2026-11-06 • via Nuitee
P
Petr • couple • cz
8
2026-11-06 • via Nuitee
F
Francesca • solo_traveller • it
8
Consigliato per la comodità della zona
Pros:

La struttura si trova in una posizione davvero ottima, dietro Piazza San Marco. La camera è spaziosa e il bagno moderno e pulito. La colazione presenta una discreta varietà di offerta tra dolce e salato.

Cons:

La moquette nel pavimento della camera presentava svariate macchie.

2026-11-06 • via Nuitee
A
Agnieszka • family_with_children • de
8
Ein etwas in die Jahre gekommenes Hotel in zentraler Lage.
Pros:

Perfekt gelegenes Hotel, aber etwas in die Jahre gekommen. Die Lage ist unübertroffen, man ist direkt am San Marco Platz und kann überall zu Fuß gelangen. Das Frühstück ist sehr gut, vor allen die leckeren und immer verschiedenen Kuchen, die es gab. Personal sehr freundlich und hilfsbereit und die Zimmer wurden auch jeden Tag geputzt.

Cons:

Die Zimmer sind ziemlich dunkel wegen einer merkwürdigen grünen Tapete, die den Zimmern vermutlich einen nostalgischen Charakter verleihen soll, wirkt aber wenig einladend. Der Teppich war auch fleckig. Letztlich kann man das aber hinnehmen.

2026-11-06 • via Nuitee
C
Carlo • couple • it
9
2026-11-06 • via Nuitee
F
Fabio • family_with_children • it
8
2026-11-06 • via Nuitee
C
Claudio • couple • it
6
2026-11-06 • via Nuitee
H
Helga • family_with_children • at
9
2026-11-06 • via Nuitee
R
Ricarda • couple • de
8
Schöne Tage im Hotel Casanova
Pros:

Super zentrale Lage, ca. 3 min vom Markusplatz entfernt

Cons:

Leider war die Bar geschlossen.

2026-11-05 • via Nuitee
E
Elena • couple • es
6
Muy bien localizado pero necesita más limpieza y arreglos.
Pros:

El desayuno está bien, tienen tanto slados como revuelto y salchichas etc como dulce tartas pasteles etc. Además tienen fruta poco variada basicamante manzanas y naranjas y tambien ponen compota. El café es muy bueno.

Cons:

Tiene moqueta y está muy sucia. En la habitación habia muchas manchas en el suelo. Además estaba a tope de polvo. El cuarto de baño tenia el WC metido en un espacio muy pequeño que no permitia estirar las piernas. El armario estaba roto.

2026-11-05 • via Nuitee
C
christophe • couple • fr
10
Pros:

La localisation de l'hotel

Cons:

.

2026-11-05 • via Nuitee
N
Nilza • family_with_children • pt
6
Pros:

Localização

Cons:

Quartos com muito pó

2026-11-05 • via Nuitee
V
Virginie • couple • fr
10
Chouette séjour
Pros:

Le confort, la gentillesse du personnel, l’emplacement est bien situé, à côté de la place San Marco, le petit déjeuner.

2026-11-04 • via Nuitee
N
Nina • family_with_children • it
7
Unico punto di forza la posizione
Pros:

La posizione

Cons:

Sporco e poco accogliente

2026-11-04 • via Nuitee
W
Wolfgang • couple • at
8
2026-11-04 • via Nuitee
S
Simone • solo_traveller • at
10
Pros:

Super Lage! Nettes Personal, alles super

2026-11-03 • via Nuitee
M
mikedmc • family_with_children • es
8
2026-11-03 • via Nuitee
J
JUAN ANTONIO • family_with_children • es
9
Fantástica ubicación y experiencia visual 360 en la suite
Pros:

Excelente ubicación y maravillosas vistas desde la suite. Desayuno correcto.

Cons:

Algo antiguo que implicaría algo más de mantenimiento. En el desayuno se echa de menos la posibilidad de hacer tostadas.

2026-11-03 • via Nuitee