Holiday Inn Express Hotel & Suites BYRAM by IHG

Hotels
•
Holiday Inn Express
8.9 (138 reviews)
5569 I 55 S, Byram, Mississippi, 39272 , Byram , US
+1 601-346-8118

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Facilities

Elevator
Fitness facilities
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Express check-out
Smoke-free property
Express check-in
Free wired internet
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Very clean rooms (many mentions)
Friendly, helpful staff
Excellent complimentary breakfast
Comfortable beds
Updated/new property and amenities
Convenient location (near restaurants/gas/grocery)
Accessible/large bathrooms and thoughtful room features
24-hour coffee and pancake maker
Cons:
Occasional mildew/musty odors and occasional hot rooms
Stained chaise in one room
At least one rude receptionist and a slow check-in incident
Wi‑Fi outage reported by one guest
Breakfast not open on time for one guest
A few guests expected higher cleanliness relative to price

Categories

Cleanliness
7.8
Mostly praised as very clean in many reviews, but several reports of mildew/musty odor, a badly stained chaise, and one guest requesting a new room lowered the score.
Service
9.1
Staff frequently described as friendly, helpful, and welcoming; multiple mentions of excellent check-in/out experiences, though one report of a rude receptionist and slow processing during a construction crew check-in.
Location
8.8
Conveniently located close to restaurants, gas and grocery; described as a good location for the Jackson area.
Room Quality
8.8
Rooms described as big, comfortable beds, updated and accessible bathrooms with thoughtful features; isolated issues like a hot/musty room and stained furniture affected this slightly.
Amenities
9.5
Amenities praised as top notch for the property: updated facilities, pancake maker, 24-hour coffee, thoughtful closet/bench and bathroom features; generally highlighted as a strength.
Value for Money
8.6
Several guests said the hotel is priced well and worth it; a few felt room cleanliness expectations weren't fully met given the cost.
Food and Beverage
9.6
Complimentary breakfast repeatedly described as excellent — many enthusiastic mentions (biscuits & gravy, pancake maker, wide fresh options); standout positive repeatedly noted.
Overall Experience
9
Overall strongly positive with many guests recommending the hotel and planning to return; a small number of service/cleanliness hiccups tempered a few stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Luxurious Amenities

Indulge in a 24-hour fitness center, a seasonal outdoor pool, and complimentary buffet breakfast at Holiday Inn Express Hotel & Suites BYRAM.

Modern Features

Experience convenience with complimentary wired and wireless internet access, a business center, and express check-in.

Comfortable Accommodations

Relax in one of the 76 guestrooms equipped with microwaves, flat-screen TVs, and cozy bedding.

Book your stay at Holiday Inn Express Hotel & Suites BYRAM for a perfect blend of relaxation and convenience.

Important information:

  • The seasonal pool will be open from May to September.
  • Pool access available from 9 AM to 10 PM.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 138 reviews
Cleanliness: 7.8
Service: 9.1
Location: 8.8
Room Quality: 8.8
Amenities: 9.5
Value for Money: 8.6
Food and Beverage: 9.6
Overall Experience: 9
K
Kennetha
8
Pros:

Breakfast was fresh, hotel was nice, very quiet

2025-10-01 • via Nuitee
S
Stephanie
4
Pros:

The room spelled like mildew. I had to ask for a new room

2025-09-24 • via Nuitee
M
Marsha • partner
10
Pros:

Clean nice big rooms

2025-09-18 • via Nuitee
P
Pamela • family_with_children
10
Pros:

The room was very clean and the breakfast was absolutely amazing!

2025-09-06 • via Nuitee
S
sam
10
Pros:

Nice

2025-09-05 • via Nuitee
C
Candice
10
Pros:

Pleasant and clean

2025-09-04 • via Nuitee
G
Gary
10
Pros:

None

2025-09-01 • via Nuitee
R
Rosalee
10
Pros:

Highly recommend this hotel! Perfect stay, even their biscuits and gravy are the best I’ve ever had!

2025-08-29 • via Nuitee
Q
Quintin • family
10
Pros:

I highly recommend this hotel if you are staying in the Jackson area. It is priced well, clean, and properly staffed.

2025-08-25 • via Nuitee
B
Brian
10
Pros:

It’s was awesome! Great customer service

2025-08-21 • via Nuitee
H
Henry
10
Pros:

Very comfortable place to stay

2025-08-15 • via Nuitee
K
Kimberly
10
Pros:

Brand new, amenities were nice and so were the people.

2025-08-15 • via Nuitee
K
Kenya • family
8
Pros:

Staff was very friendly especially the lady at the breakfast bar

2025-08-12 • via Nuitee
J
Jelinda • partner
10
Pros:

We enjoyed our stay the staff was wonderful. the beds were very comfortable. Check in and out was very pleasant. I plan on staying her again.

2025-08-06 • via Nuitee
J
Juan • partner
10
Pros:

Property well kept. Staff was incredibly friendly. Excellent breakfast.

2025-07-28 • via Nuitee
E
Ebony • family
10
Pros:

The property was very clean and the staff was so nice. The breakfast was good and the rooms were excellent

2025-07-27 • via Nuitee
R
Renee • family
10
Pros:

I can not say enough good things about this hotel !! Very clean, very comfortable and the breakfast was fantastic !!!

2025-07-25 • via Nuitee
L
lexie • partner
4
Pros:

receptionist was rude, the room was hot and musty, the wi-fi did not work, and breakfast still wasn't open at 6:50 am when we finely left. (Advertised at 6:00 am)

2025-07-25 • via Nuitee
A
Ashley • family
10
Pros:

Best complimentary breakfast -good food, tons of fresh options.

2025-07-21 • via Nuitee
J
Jimmy
10
Pros:

The staff were very helpful and friendly. I appreciate feeling welcomed when I arrived it’s very pleasant.

2025-07-18 • via Nuitee