Comfort Suites El Paso West

Hotels
•
Comfort Suites
8.6 (325 reviews)
5034 North Desert Boulevard , Montoya , us
+1 915-585-2008

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Helpful service
Cons:
Cleanliness issues
High prices vs. quality

Categories

Cleanliness
7.81
Multiple comments indicate issues with cleanliness, including dirty floors and a filthy hot tub.
Service
9.28
Most guests commented on friendly and helpful staff, though some issues were noted.
Location
9.32
Frequent mentions of good location close to amenities and routes.
Room Quality
8.27
Comments varied; some reported strange smells and issues with bed quality.
Amenities
8.8
Standard hotel amenities with breakfast that could be improved.
Value for Money
8.26
Concerns about high prices relative to conditions, but some guests felt satisfied.
Food and Beverage
8.31
Breakfast received mixed reviews, with room for improvement.
Overall Experience
8.78
Guests enjoyed their stay overall, despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:12

Property Description

Convenient Location

Top-notch Amenities

Exceptional Service

To experience comfort and convenience in El Paso, book your stay at Comfort Suites El Paso West.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ELP

Location

Guest Reviews

8.6
Based on 325 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 8.31
Overall Experience: 8.78
G
Galaviz • solo_traveller • us
8
2026-08-05 • via Nuitee
F
Fuentes • solo_traveller • us
10
Pros:

Great location for shopping at the outlets, all the staff members were so friendly and helpful

Cons:

N/A

2026-08-03 • via Nuitee
S
Salvador Ortiz • solo_traveller • mx
10
Great hotel at a great price
Pros:

I like its location, it's oerfe t for what I have to do here in el paso

2026-08-03 • via Nuitee
K
Kathleen • couple • us
7
2026-07-25 • via Nuitee
M
Maria • solo_traveller • us
10
2026-07-24 • via Nuitee
N
Norma • couple • us
10
Highly recommend!
Pros:

Very clean and comfortable! Rooms are spacious and it has everything you need.

Cons:

Sugestión: add a small lighted Mirror for us ladies that put on makeup.

2026-07-24 • via Nuitee
O
Olivia • family_with_children • us
3
2026-07-23 • via Nuitee
C
Christina • solo_traveller • us
8
Pros:

Very clean and kept hotel. Beds were very comfy. Rooms were very quiet.

Cons:

Nothing except that it was too quiet! I needed a little background noise.

2026-07-23 • via Nuitee
P
Patricia • family_with_children • us
7
2026-07-21 • via Nuitee
M
Monreal • solo_traveller • us
10
Pros:

Me gusto mucho quedarme ahi, lo recomiendo definitivamente me quedaria otra vez ahi gracias

2026-07-20 • via Nuitee
R
Roberto • couple • us
10
2026-07-14 • via Nuitee
J
José Julio • solo_traveller • mx
10
2026-07-13 • via Nuitee
L
Luis Ariel • solo_traveller • mx
10
2026-07-12 • via Nuitee
M
MONICA • couple • us
10
2026-06-29 • via Nuitee
K
Karla • family_with_children • us
10
2026-06-16 • via Nuitee
J
Jorge Alberto • family_with_children • mx
8
Good
Pros:

Breakfast & Clean Room

Cons:

The bed needs to improve, there is no totally "flat", there is a kind of "hole" in side where the window is located. When you go for sleep the body is not totally well.

2026-06-15 • via Nuitee
S
Salvador Ortiz • solo_traveller • mx
10
Pros:

The hagiel is keeping all the installations in pristine condition

2026-06-11 • via Nuitee
J
Julianna • solo_traveller • us
8
2026-06-03 • via Nuitee
O
ori • solo_traveller • il
10
Pros:

מעולה. צוות נחמד ומאיר פנים.נקי ומסודר חדר גדול

Cons:

מזגן קצת מרעיש. .

2026-06-03 • via Nuitee
I
Irma Pricilla • family_with_children • mx
9
Muy buena estancia en el hotel. Habitación con espacio suficiente y limpia.
Pros:

Las instalaciones y la habitacion en general son comodas y estan en adecuadas condiciones de limpieza. Tiene cerca restaurantes muy buenos, estan a unos pasos. Tiendas tambien. suficiente estacionamiento y alberca techada, climatizada.

el tamaño de la habitacion es excelente para una familia de 6. El frigobar es tamaño mediano. Suficiente para guardar lo necesario.

Cons:

solamente el colchon del sofacama no es tan comodo. para 2 noches es aceptable.

2026-05-31 • via Nuitee