Comfort Suites El Paso West

Hotels
•
Comfort Suites
8.6 (276 reviews)
5034 North Desert Boulevard , El Paso , us

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Helpful service
Cons:
Cleanliness issues
High prices vs. quality

Categories

Cleanliness
7.81
Multiple comments indicate issues with cleanliness, including dirty floors and a filthy hot tub.
Service
9.28
Most guests commented on friendly and helpful staff, though some issues were noted.
Location
9.32
Frequent mentions of good location close to amenities and routes.
Room Quality
8.27
Comments varied; some reported strange smells and issues with bed quality.
Amenities
8.8
Standard hotel amenities with breakfast that could be improved.
Value for Money
8.26
Concerns about high prices relative to conditions, but some guests felt satisfied.
Food and Beverage
8.31
Breakfast received mixed reviews, with room for improvement.
Overall Experience
8.78
Guests enjoyed their stay overall, despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:12

Property Description

Convenient Location

Top-notch Amenities

Exceptional Service

To experience comfort and convenience in El Paso, book your stay at Comfort Suites El Paso West.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ELP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 276 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 8.31
Overall Experience: 8.78
M
Maidelin • family_with_children • mx
7
Decente
Pros:

Desayuno y ubicación para salir por Canutillo hacia la frontera super bien.

Cons:

Había algunos detalles de la habitación como que no tenía la carcasa de los apagadores o los artículos del baño estaban sucios.

2026-01-26 • via Nuitee
J
Juan • extended_group • mx
8
Buena estadía
Pros:

Buena ubicación

Cons:

El precio está muy alto vs otros hoteles

2026-01-20 • via Nuitee
R
Rocio • family_with_children • us
10
2026-01-19 • via Nuitee
J
Jesus • family_with_children • us
10
2026-01-18 • via Nuitee
Y
Yazmin • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-01-17 • via Nuitee
K
Klassen • family_with_children • ca
10
2026-01-16 • via Nuitee
R
Romero • family_with_children • us
8
2026-01-12 • via Nuitee
R
roberto • family_with_children • mx
10
Pros:

Pool

2026-01-12 • via Nuitee
S
Salvador Ortiz • family_with_children • mx
10
Pros:

It looks that the ownership is putting a great effort and money to renovate the hotel

2026-01-02 • via Nuitee
D
Dawn • extended_group • us
7
Had issues with the 3rd party vendor I booked the room through :/
Pros:

Nice location

Cons:

Something is wrong with the bed in room 215. The headboard side is lower than the non-headboard side which means when you lay down, your feet are higher than your head.

2026-01-02 • via Nuitee
D
DaniaMG • family_with_children • mx
9
Cons:

La cerradura de la puerta de la habitación no funcionaba

2026-01-01 • via Nuitee
R
Roberto Calvo • family_with_children • mx
10
Primera vez y no la última
Pros:

Ubicación y el cuarto

2025-12-26 • via Nuitee
C
Claribel • family_with_children • us
1
Not worth it.
Pros:

Nothing

Cons:

Everything!!!! Front desk what rude, elevator had what seemed to be old carpet, the shower water was releasing dirt for some reason. Over all bad.

2025-12-22 • via Nuitee
L
Luis Ariel • family_with_children • mx
10
Excelente Hotel
Pros:

Ubicación, Tamaño de habitación

Cons:

Todo me gusto

2025-12-14 • via Nuitee
A
Arthur • couple • us
10
Nice sunny suite with good breakfast.
Pros:

Very friendly staff, but sometimes a bit slow to man the front desk. No way to summon them.

Cons:

See last comment. Also, the breakfast provider staff was catch-as-catch can; late, and spoke little to no English.

2025-12-04 • via Nuitee
O
Olga • family_with_children • us
9
2025-11-24 • via Nuitee
S
Suzanne • solo_traveller • us
9
Very nice. Good value with hot breakfast
Pros:

Location

Cons:

Noise upstairs over my room

2025-11-12 • via Nuitee
J
Jacob • couple • ca
7
2025-11-11 • via Nuitee
B
Benton • family_with_children • us
10
2025-10-27 • via Nuitee
L
Lesko • couple • us
2
2025-10-13 • via Nuitee