The Melanesian Port Vila Hotel

Hotels
Independent
8 (116 reviews)
Rue Picarde, Lini Highway, Port Vila, Efate , Port Vila , VU

Facilities

Free breakfast
Full-service spa
Boat tours nearby
Express check-out
Parasailing nearby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Cons:
Need for room refresh

Categories

Cleanliness
7.68
Rooms always nicely presented but the hotel is in need of a refresh.
Service
8.35
The staff were all very friendly and welcoming. Great customer service.
Location
8.19
The resort is in a great location, very conveniently located.
Room Quality
8.14
The room was clean, large, and comfortable!
Amenities
7.67
The hotel offers standard amenities for its category.
Value for Money
7.63
Offers good value for the experience provided.
Food and Beverage
8.18
The Hotel Restaurant was excellent and the breakfast is delicious.
Overall Experience
8.15
Overall great experience with excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:22

Property Description

Luxurious Spa and Recreational Amenities
Pamper yourself with a relaxing massage or unwind by the outdoor pool. Enjoy an array of recreational facilities like outdoor tennis courts during your stay.

Delicious Dining Options
Indulge in delectable meals at Ristorante Casa Mia or grab a coffee at the café. Don't miss out on the refreshing beverages at the bar/lounge or poolside bar.

Convenience and Comfort
Stay connected with complimentary Wi-Fi, take advantage of the business center, and make use of the airport shuttle service. With a central location near key attractions, The Melanesian Port Vila Hotel is the ideal choice for your stay.

To experience the ultimate blend of luxury and convenience, book your stay at The Melanesian Port Vila Hotel now!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: VLI

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

8
Based on 116 reviews
Cleanliness: 7.68
Service: 8.35
Location: 8.19
Room Quality: 8.14
Amenities: 7.67
Value for Money: 7.63
Food and Beverage: 8.18
Overall Experience: 8.15
L
LORENZO
6
Pros:

Nice and cozy room. Spacious Bathroom. Lighting should be better. The lack of an elevator could be a problem for travelers with heavy luggage. Breakfast was included in the rate, but their offer is minimal. If you want ham or bacon for your egg, you need to pay extra...

2025-10-12 via Nuitee
J
Jamie
6
Value for money
Pros:

Basic accommodation but value for money.

2025-10-11 via Nuitee
B
Belinda Jane
8
Pros:

Staff were super lovely: friendly and helpful. Attached tour desk was limited to expensive experiences, so would recommend reaching further afield to book tours, but the hotel did loan us some snorkelling gear for the days we wanted to self explore. Would recommend.

2025-10-06 via Nuitee
S
stephen partner
8
Pros:

The Hotel Restaurant was excellent. Especially the evening meal.
The room wifi is only average.

2025-09-08 via Nuitee
A
Anne
10
Pros:

I loved the spacious apartment and the private balconies, the aircon and the TV worked well. The chef at casa Mia was good. The staff were all very friendly and welcoming. There was no fresh milk in the fridge for a cup of tea but when I asked for some it was brought to me by a young man who went to some trouble to get it.

2025-08-29 via Nuitee
S
Stephen partner
10
Pros:

The staff are excellent. The breakfast is delicious.

2025-08-27 via Nuitee
L
LEESA partner
8
Pros:

The resort is in a great location. The staff were very friendly and helpful.

2025-08-22 via Nuitee
T
Tyrone
10
Great place to stay!
Pros:

Everything worked like clockwork. We left some of our luggage 1 week ahead of our stay as we were flying to other islands and there were restrictions on the amount of luggage. The Melanesian hotel allowed us to store our luggage until our arrival! That’s great customer service. The room was clean, large, and comfortable!

2025-08-08 via Nuitee
D
David
8
Comfy and friendly place
Pros:

Really comfortable and friendly hotel. Great service, nice breakfast and comfortable good sized rooms.

2025-08-07 via Nuitee
A
Andrew
8
Pros:

Very conveniently located and nice staff.
Rooms always nicely presented but the hotel is in need of a
refresh.

2025-07-23 via Nuitee
D
Duane
10
Pros:

Rooms are very clean and have all of the essentials.The staff are very friendly and always ready to help their customers.

2025-06-19 via Nuitee
M
Magnus
6
Pros:

Average

2025-06-15 via Nuitee
S
Stephen
10
Pros:

Easy to use

2025-06-09 via Nuitee
E
Edward
8
Pros:

Breakfast , was sub standard .
Other menu meals were value for money.

2025-06-08 via Nuitee
G
Geoff family
8
Pros:

Bar and dining areas need the times of operation clearly displayed. This will help in not stressing the staff out. Staff are exceptionally friendly and helpful. Pool is well maintained. Cocktails generous. Would recommend this property.

2025-04-23 via Nuitee
D
Dorothy
8
Pros:

Very comfortable good food great staff

2025-04-17 via Nuitee
D
Dorothy
8
Pros:

Staff very helpful

2025-04-11 via Nuitee
G
gary
10
Pros:

Very nice staff

2025-04-07 via Nuitee
A
Anne
8
Pros:

Very friendly staff. Lovely pool. Went to their Melanesian night which was excellent - including the BBQ (especially the steak). Nice air conditioned room with a comfortable bed. Marked down as there are areas that are a bit tired, however overall its clean and tidy.

2025-04-05 via Nuitee
R
Russell
8
Pros:

Road traffic noise. Rooms are well used and look tired

2025-03-22 via Nuitee