Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable room
Cons:
Cleanliness issues
Poor food quality
Room temperature problems

Categories

Cleanliness
6.46
Several reviews highlighted issues with cleanliness, such as unmade beds and dirty bathrooms.
Service
9.43
Overall positive mentions about the staff being friendly and accommodating.
Location
9.47
The location received positive remarks as being superb and convenient.
Room Quality
7.42
Comfort was mentioned, but issues with room cleanliness and hot temperatures impacted the rating.
Amenities
8.45
Facilities were noted positively, though some experienced hidden charges.
Value for Money
7.91
General value perception was mixed, with some good deals but also complaints about food quality.
Food and Beverage
6.46
Food quality received negative feedback, including complaints about improvised meal times and poor breakfast.
Overall Experience
8.43
Mixed overall experience, with some great aspects and significant issues balancing the feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:40

Property Description

Tranquil Setting in a 19th-century Building
Experience a perfect blend of traditional charm and modern luxury at our hotel set in the serene Vale of Llangollen. Surrounded by picturesque pasture land, the hotel offers a peaceful escape with easy access to nearby cities.

Luxurious Spa Facilities
Indulge in relaxation at our spa which includes a hydrotherapy pool, sauna, and steam room. Treat yourself to rejuvenating spa treatments for the ultimate pampering experience. Advance booking is recommended for these exclusive services.

Peaceful Retreat with Premium Accommodation
Unwind in our comfortable rooms and make the most of the superb amenities our hotel has to offer. Enjoy a tranquil stay and immerse yourself in the luxurious spa facilities for a truly rejuvenating experience.

Book now to experience tranquility and luxury at our serene hotel.

Important information:

The Spa facilities are available from 08:00 until 20:00.

Please note that all spa treatments have to be booked in advance.

Children under the age of 16 are not permitted to use the spa facilities.

Should you have any medical conditions and wish to use the spa facilities please contact the hotel to discuss.

Dog-friendly rooms are available, please contact the hotel directly to ensure rooms are available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £5 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 2587 reviews
Cleanliness: 6.46
Service: 9.43
Location: 9.47
Room Quality: 7.42
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 6.46
Overall Experience: 8.43
H
Hugo • couple • pt
9
2026-02-14 • via Nuitee
C
Christine • couple • gb
7
2026-02-14 • via Nuitee
D
david • couple • gb
10
2026-02-13 • via Nuitee
A
Asein • couple • gb
5
Pros:

The location and environment is ok. I enjoyed the bathroom.

Cons:

The room looks ordinary, carpets old and wifi reception non existence. The dinner was a disaster, having paid for a three course meal for two.

2026-02-11 • via Nuitee
S
Susan • extended_group • gb
10
2026-02-09 • via Nuitee
E
Elizabeth • couple • gb
10
A great one night stay
Pros:

Didn't have breakfast. Room & staff hospitality were very good. Near enough to walk into Llangollen.

2026-02-09 • via Nuitee
D
David • couple • gb
1
Pros:

Terrible

2026-02-09 • via Nuitee
P
Paul • couple • gb
8
Pros:

Penthouse

Cons:

Nothing

2026-01-28 • via Nuitee
N
Niel • solo_traveller • ke
7
Pros:

Location is perfect

Cons:

The room i had was small

2026-01-27 • via Nuitee
R
Ryan • couple • gb
9
Great stay.
Pros:

Everything to be honest was a really good stay.

Cons:

Nothing to be fair. Maybe the round of drinks bought was a bit steep but thats to be expected in a decent hotel so thats proper nit picking.

2026-01-26 • via Nuitee
D
David • solo_traveller • gb
8
The hotel provided a good value facility and I would return.
Pros:

Warm welcome from staff, clean and comfortable room, good breakfast.

Cons:

Dinner was very expensive and the menu had no choice of traditional British fare.

2026-01-25 • via Nuitee
M
Mia H • couple • gb
10
2026-01-25 • via Nuitee
E
Elain • couple • gb
10
Lovely place to stay, great food too
Pros:

Breakfast was great! The coffee machine didn’t work for a little while but was soon rectified

Cons:

Main light in room didn’t work, wasn’t major but was getting ready for a wedding. Other lights were a bit dimmed

2026-01-20 • via Nuitee
A
Alan • couple • gb
7
Very enjoyable stay, second time for us & will return
Pros:

Friendly and helpful staff, food was good and a nice selection of beers. Good location with a nice view

2026-01-20 • via Nuitee
P
Patsy • extended_group • gb
7
Enjoyed my stay
Pros:

The accommodation was really good. Staff were brilliant and views were amazing from my bedroom. Would highly recommend this hotel to any friends.

Cons:

Nothing really, as only stayed one night and was really clean and comfortable

2026-01-20 • via Nuitee
R
Ryan • couple • gb
10
2026-01-20 • via Nuitee
D
Daryl • couple • gb
9
Lovely hotel and gardens. Staff very friendly and helpful. Very much enjoyed our stay.
Pros:

Room excellent.

Cons:

Breakfast a bit pricey so eat in town.
Be nice if residents could use some elements of the spa included in price.

2026-01-19 • via Nuitee
N
Nick • couple • gb
9
Pros:

Lovely hotel in a beautiful location. Breakfast was excellent and the staff were really friendly and helpful

2026-01-19 • via Nuitee
S
Sharon • solo_traveller • gb
9
wonderful location, really clean and garden looked beautiful.
Pros:

When I arrived I asked it there was a continential option - the receptionist said yes, we can do that. When I went down for breakfast the next morning they asked for payment prior and I said i would like the continential option only. The receptionist on duty said that was not possible. I had told her the night before I was informed it was. SHe confirmed it wasnt and I was given false information. I therefore went into the town for breakfast.

Cons:

The above issue.

2026-01-19 • via Nuitee
C
Chris • couple • gb
9
Pros:

The spa

Cons:

The room we stayed in was very hot

2026-01-19 • via Nuitee