Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable room
Cons:
Cleanliness issues
Poor food quality
Room temperature problems

Categories

Cleanliness
6.46
Several reviews highlighted issues with cleanliness, such as unmade beds and dirty bathrooms.
Service
9.43
Overall positive mentions about the staff being friendly and accommodating.
Location
9.47
The location received positive remarks as being superb and convenient.
Room Quality
7.42
Comfort was mentioned, but issues with room cleanliness and hot temperatures impacted the rating.
Amenities
8.45
Facilities were noted positively, though some experienced hidden charges.
Value for Money
7.91
General value perception was mixed, with some good deals but also complaints about food quality.
Food and Beverage
6.46
Food quality received negative feedback, including complaints about improvised meal times and poor breakfast.
Overall Experience
8.43
Mixed overall experience, with some great aspects and significant issues balancing the feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:40

Property Description

Tranquil Setting in a 19th-century Building
Experience a perfect blend of traditional charm and modern luxury at our hotel set in the serene Vale of Llangollen. Surrounded by picturesque pasture land, the hotel offers a peaceful escape with easy access to nearby cities.

Luxurious Spa Facilities
Indulge in relaxation at our spa which includes a hydrotherapy pool, sauna, and steam room. Treat yourself to rejuvenating spa treatments for the ultimate pampering experience. Advance booking is recommended for these exclusive services.

Peaceful Retreat with Premium Accommodation
Unwind in our comfortable rooms and make the most of the superb amenities our hotel has to offer. Enjoy a tranquil stay and immerse yourself in the luxurious spa facilities for a truly rejuvenating experience.

Book now to experience tranquility and luxury at our serene hotel.

Important information:

The Spa facilities are available from 08:00 until 20:00.

Please note that all spa treatments have to be booked in advance.

Children under the age of 16 are not permitted to use the spa facilities.

Should you have any medical conditions and wish to use the spa facilities please contact the hotel to discuss.

Dog-friendly rooms are available, please contact the hotel directly to ensure rooms are available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 2783 reviews
Cleanliness: 6.46
Service: 9.43
Location: 9.47
Room Quality: 7.42
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 6.46
Overall Experience: 8.43
D
Danny :) • solo_traveller • gb
9
2026-08-08 • via Nuitee
R
Rebecca • couple • gb
4
2026-08-08 • via Nuitee
S
Stephen • solo_traveller • ie
8
2026-08-07 • via Nuitee
A
Anne • couple • ch
8
2026-08-02 • via Nuitee
L
Leslie • couple • gb
10
2026-07-25 • via Nuitee
P
Peter • solo_traveller • gb
5
2026-07-25 • via Nuitee
D
Daniel • solo_traveller • gb
10
2026-07-25 • via Nuitee
R
Rachel • couple • gb
10
Pros:

Lovely and comfortable room, nice quiet spa area.

Cons:

Nothing

2026-07-23 • via Nuitee
D
Drew • couple • gb
10
2026-07-22 • via Nuitee
M
Maxwell • couple • gb
10
Really enjoyed our stay
Pros:

Location was perfect. Breakfast was good

Cons:

It would be nice if the hotel had a swimming pool

2026-07-21 • via Nuitee
S
Stuart • solo_traveller • gb
6
Pros:

The venue and facilities nice

Cons:

Rooms were so hot, no AC, windows locked
Had to sleep in van as the room was an oven

2026-07-21 • via Nuitee
S
Scott • solo_traveller • gb
10
Pros:

Great location. Friendly staff.

2026-07-21 • via Nuitee
D
DAVE • couple • gb
6
Disappointed not to be able to use the spa
Cons:

The spa didn`t open until 10am in the morning so with checking out at 11am we were unable to use the facility which was our main reason for choosing the hotel

2026-07-20 • via Nuitee
R
Roderick • couple • gb
10
Excellent
Pros:

Excellent breakfast pleasant staff. A lovely experience.

2026-07-18 • via Nuitee
J
Jane • solo_traveller • gb
8
Pros:

Location parking good for accessing Eisteddfod and Llangollen town.

Cons:

Room was very hot on our return to hotel in the evening.We realise that it was 33degrees heat outside and a sheet of paper was handed to us to explain that on our check in.Unfortunately we did not read the info until following day therefore when we came back in the evening found the room to be unbareably hot with the blinds drawn and the windows shut.We did however manage to get to sleep eventually.Maybe if at reception we would have been told that someone would be checking the room and closing the windows it would not be such a shock on our return.When we left earlier the windows had been left open and the blinds were open.The Wild Pheasant is a lovely hotel to stay in we have stayed here many times before,but we did feel a little disgruntled about this situation.Communication is the key.😘

2026-07-15 • via Nuitee
W
Weston • couple • gb
8
Pros:

Full welsh breakfast which was excellent.

2026-07-15 • via Nuitee
C
christine • couple • gb
10
Perfect base for our Tenby weekend
Pros:

Charming cottage, lovely outdoor space, great location and excellent communication from host. A wonderful weekend in Tenby. Thank you Paula

2026-07-14 • via Nuitee
S
susan • solo_traveller • gb
8
felt safe and as a lone traveller it was friendly and pleasant
Pros:

spa good, location excellent, bar facility and parking excellent

Cons:

cooling fan for the bedroom would have made it more comfortable. larger cup for having drinks.

2026-07-14 • via Nuitee
T
Tracy • couple • gb
10
Quiet room, comfy bed. Nice easy walk into the centre of town, which made it great for our visit.
Pros:

Quiet room. Friendly staff.

Cons:

The sink in the ensuite was way too small.

2026-07-14 • via Nuitee
T
Tamara • solo_traveller • au
8
2026-07-13 • via Nuitee