Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Cleanliness issues
Dated rooms

Categories

Cleanliness
7.39
There were mentions of cleanliness issues, such as a cockroach in the bathroom and smaller, less welcoming bathrooms.
Service
9.36
Multiple reviews highlight excellent service and friendly staff, particularly mentioning personal attention and hospitality.
Location
9.4
Numerous reviews emphasize the great location in the city center, ideal for exploring.
Room Quality
7.85
Some reviews indicate that while rooms were comfortable, there were remarks about dated accommodations.
Amenities
8.38
Amenities were generally regarded positively; however, some comments suggest improvements are needed.
Value for Money
8.34
No specific complaints about value were noted, so it is positioned at a standard level.
Food and Beverage
8.89
Breakfast received high praise for variety and quality, contributing positively to guest experiences.
Overall Experience
8.36
Overall, guests expressed satisfaction with their stays, highlighting a good experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:44

Property Description

Historic Noble Mansion in Palermo

Luxurious Rooms and Amenities
Indulge in the comfort of air-conditioned rooms with LED TVs and free Sky channels. Relax in the private bathroom with complimentary toiletries. Upgrade to a room with a charming balcony for a delightful view.

Charming Lounge and Bar
Unwind in the elegant lounge with a diverse library. Enjoy 24-hour access to the bar serving international cocktails. Start your day with a delicious breakfast featuring fresh local specialties and gluten-free options.

Prime Location and Accessibility
Explore nearby attractions such as the Massimo Theatre and Palermo Cathedral. Conveniently located just a 40-minute drive from Falcone-Borsellino Airport. Book your stay at Hotel Posta for a memorable experience in Palermo.

Important information:

Please note that Hotel Posta offers a surcharge beach service. The shuttle to the beach comes at a cost of EUR 15 per person per day and is available between 16 July and 10 September.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMO

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

Location

Guest Reviews

8.5
Based on 2482 reviews
Cleanliness: 7.39
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 8.36
W
wojciech • solo_traveller • gb
9
2026-05-30 • via Nuitee
W
Werner • solo_traveller • de
10
2026-05-30 • via Nuitee
R
Rosie • couple • ie
8
2026-05-30 • via Nuitee
이해복 • solo_traveller • kr
8
2026-05-30 • via Nuitee
M
Miguel • couple • cl
8
Lindo hotel bien ubicado
Pros:

La atención del personal y la ubicación.

Cons:

Baño chico con poca presión en la ducha y falta de clóset.

2026-05-30 • via Nuitee
L
Lorenzo • solo_traveller • es
8
Pros:

Personal y ubicación

Cons:

Cama algo pequeña

2026-05-29 • via Nuitee
L
Lisa • solo_traveller • gb
10
Pros:

Location, staff and facilities

Cons:

Nothing

2026-05-29 • via Nuitee
K
Kevin • extended_group • im
10
3 star hotel with 5 star service
Pros:

A three star hotel with five star service. Amazing location, great rooms and amazing breakfast . The staff went beyond expectations.

Cons:

Nothing

2026-05-29 • via Nuitee
S
Susan • couple • au
10
Perfect Palermo
Pros:

Location was great but the staff really make this hotel as excellent as it is. Our flight was delayed into Palermo but the staff kept communicating the whole time ensuring us that they would be there when we finally arrived.
My husband left his sunglasses at a nearby restaurant and realised on our morning of departure. When they couldn’t be found we left but received a message from the hotel later saying they had been found and a staff member would go to collect them. They offered to send them onwards for us but luckily we have friends that will be visiting Palermo next week so they will collect them for us. The staff at Hotel Posta have gone above & beyond for us.

Cons:

Nothing.

2026-05-29 • via Nuitee
H
Hyungjung • family_with_children • ae
8
가성비 대비 괜찮은 호텔
Pros:

주변 주요 관광지 및 식당으로부터 위치가 매우 좋았음.
대부분 10분 내의 걸음으로 이동 가능.
팔레르모 도심 교통이 다소 험해(?), 걷는게 편했음.
아침 식사도 매우 좋았음.
아침 식사는 10/10 임.
골목길에 호텔이 있어 운전이 쉽지 않은데, 발렛을 해줘 편했음^^
그리고, 체크아웃하고, 짐을 쉽게 맡길 수 있어 여행하는데 도움이 되었음.

Cons:

처음 체크인 하러 들어 갔을 때, 여자 직원가 화난 (?) 듯한 표정으로 좀 놀랐음.
몇 가지 질문을 했는데, 답을 주긴 했지만, 뭔가 물어보지 말라는 투라서, 다소 놀람.
호텔 욕실 물이 잘 빠지지 않아 당혹스러웠고, 객실 내 크리넥스를 찾을 수 없었음.
중심지에 비용 고려한다면, 무난함.

2026-05-27 • via Nuitee
E
Engels • couple • de
9
Sehr angenehmer Aufenthalt
Pros:

Abwechslungsreiches Frühstück, außergewöhnlich freundliche Bedienung in Service und Rezeption, sehr hilfsbereit, sehr gute Lage des Hotels zur Altstadt, zentrale aber trotzdem ruhige Lage

2026-05-27 • via Nuitee
G
Gyongyver • family_with_children • hu
9
Clean and safe place, with nice welcome.
Pros:

Extremly nice, helpfull staff.great location.

2026-05-27 • via Nuitee
W
Werner • solo_traveller • de
9
Pros:

Lage - einfach genial!
Frühstück - Mega! Das bisher Beste auf Sizilien und ich bin bereits 2 Wochen unterwegs…
Und das Personal war nicht zu toppen, ob es bei der Ankunft war, beim Rundgang durch das verwinkelte, aber wunderschöne Haus (eigentlich ein liebevoll gestaltetes Museum) oder beim Frühstücken! Die Damen lesen einem praktisch jeden Wunsch vom Gesicht ab bzw. vom Blick auf den Frühstückstisch.
Ich bin sehr froh über meine Entscheidung, hier 3 Nächte verbracht zu haben. Herzlichen Dank liebes Hotel Posta-Team

2026-05-27 • via Nuitee
T
Tetomaso • solo_traveller • ch
10
2026-05-27 • via Nuitee
S
Sharon • family_with_children • us
8
Very Good.
Pros:

The staff was friendly and helpful. The breakfast was very good. Great location.

Cons:

The door to the room was very thin so we got a lot of hallway noise.

2026-05-26 • via Nuitee
M
Mara • couple • it
8
Pros:

La posizione dell’hotel è perfetta.
Il personale è molto disponibile e gentile.

2026-05-26 • via Nuitee
D
Dario • couple • it
8
Pros:

La posizione e lo staff

Cons:

Poco isolamento acustico

2026-05-26 • via Nuitee
S
Simone • couple • it
5
Passabile ed una tariffa non adeguata.
Pros:

Ottimo staff, Buona la Colazione anche se il tutto servito condiziona un po. Posizione ottima, Materasso ottimo e tv grande in camera.

Cons:

Camere molto vecchie. Bagno anni 80, come l’arredamento Made in Salvarani (fallita nel 1981). La porta di accesso, se possibile ancora più vecchia. Insonorizzazione verso l’interno assente. Si sentiva tutto. Qualsiasi passo, qualsiasi mezza parola.

2026-05-24 • via Nuitee
K
karine • solo_traveller • fr
8
2026-05-23 • via Nuitee
G
Gianluca • solo_traveller • it
6
Comoda accoglienza top ma migliorabile l'insonorizzazione
Pros:

L accoglienza dello staff ottimo! Sono stati molto gentili a darci indicazioni. Colazione molto buona. Materassi molto comodi. Balcone su una via secondaria molto carina. Posizione nel centro di Palermo.

Cons:

Prezzo altino per il tipo di camera. camere vecchie e per niente insonorizzate. porta della camere che sbatteva quando qualcuno altro nel corridoio apriva la propria stanza con conseguente disturbo del sonno.

2026-05-22 • via Nuitee