Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Cleanliness issues
Dated rooms

Categories

Cleanliness
7.39
There were mentions of cleanliness issues, such as a cockroach in the bathroom and smaller, less welcoming bathrooms.
Service
9.36
Multiple reviews highlight excellent service and friendly staff, particularly mentioning personal attention and hospitality.
Location
9.4
Numerous reviews emphasize the great location in the city center, ideal for exploring.
Room Quality
7.85
Some reviews indicate that while rooms were comfortable, there were remarks about dated accommodations.
Amenities
8.38
Amenities were generally regarded positively; however, some comments suggest improvements are needed.
Value for Money
8.34
No specific complaints about value were noted, so it is positioned at a standard level.
Food and Beverage
8.89
Breakfast received high praise for variety and quality, contributing positively to guest experiences.
Overall Experience
8.36
Overall, guests expressed satisfaction with their stays, highlighting a good experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:44

Property Description

Historic Noble Mansion in Palermo

Luxurious Rooms and Amenities
Indulge in the comfort of air-conditioned rooms with LED TVs and free Sky channels. Relax in the private bathroom with complimentary toiletries. Upgrade to a room with a charming balcony for a delightful view.

Charming Lounge and Bar
Unwind in the elegant lounge with a diverse library. Enjoy 24-hour access to the bar serving international cocktails. Start your day with a delicious breakfast featuring fresh local specialties and gluten-free options.

Prime Location and Accessibility
Explore nearby attractions such as the Massimo Theatre and Palermo Cathedral. Conveniently located just a 40-minute drive from Falcone-Borsellino Airport. Book your stay at Hotel Posta for a memorable experience in Palermo.

Important information:

Please note that Hotel Posta offers a surcharge beach service. The shuttle to the beach comes at a cost of EUR 15 per person per day and is available between 16 July and 10 September.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMO

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

Location

Guest Reviews

8.5
Based on 2348 reviews
Cleanliness: 7.39
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 8.36
K
Kołodziejczyk.07 • couple • pl
10
Jak wracać to tylko do Posty
Pros:

W skrócie - wszystko. Kameralny klimat hotelu, jego lokalizacja (blisko wszystkich ważnych zabytków, jednak w bocznej uliczce więc nie było głośno) oraz fantastyczna, miła obsługa. Bardzo polecam wykupić śniadania, gdyż ich jakość i smak (oraz klimat) są warte swojej ceny. Pokoje były bardzo przyjemne, nowoczesne i klimatyzowane. Największą niespodzianką był taras umiejscowiony na dachu hotelu - oferuje on zjawiskowe widoki na okolice.

Cons:

Jedynym minusem były włoskie kołdry - czyli tak naprawdę koc włożony między dwa prześcieradła. Dla osób mocno wierzących się w nocy może być to minus, ponieważ kołdra łatwo się rozkłada. Na szczęście miła obsługa każdego dnia przy sprzątaniu pokoju na nowo je składała.

2026-02-14 • via Nuitee
T
Tom • couple • be
9
Gastvrijheid in hartje Palermo
Pros:

Zeer vriendelijk en behulpzaam personeel. Gerieflijke kamer, uitgebreid ontbijt in een smaakvol ingerichte ruimte. Het hotel is centraal gelegen.

Cons:

Het hotel is een beetje gehorig.

2026-02-10 • via Nuitee
L
Lucie • couple • fr
7
Hotel bien situé, bon rapport qualité / prix
Pros:

Très bon emplacement : bien désservit par les transports, avec le bus à 200m.
Hotel et chambre propres : ménage bien fait.
Personnel de l'hotel sympathique et arrangeant.

Cons:

Beaucoup de bruits dans les couloirs le soir, portes des chambres très fines et anciennes.
Savon non remplacé quand vide dans la SDB.
Petit déjeuner : pas de buffet ni de carte, il faut demander si l'on veut quelque chose.

2026-02-10 • via Nuitee
L
Lani • couple • it
8
2026-02-10 • via Nuitee
J
Julia • couple • at
8
2026-02-10 • via Nuitee
D
Dorota • couple • pl
10
The colors and flavors of Palermo
Pros:

Very nice staff...the hotel location is excellent...delicious coffee with regular or plant-based milk

Cons:

We had to change rooms due to mold on the bathroom ceiling... the pillows had been through a lot and it was time to replace them... the breakfasts were not very varied

2026-02-09 • via Nuitee
C
Claudio • couple • it
9
Pros:

Avendo trovato un materasso non adeguato, dopo segnalazione il personale si è prontamente interessato ed ha provveduto alla sostituzione dello stesso

2026-02-09 • via Nuitee
S
Stephanie • family_with_children • de
10
2026-02-09 • via Nuitee
M
Monika • family_with_children • pl
10
Wspaniały
Pros:

Śniadania i jazz w tle. Miła obsługa :) dużo jedzenia i dobre kawy i herbatki i lokalne przysmaki . Czystość , lokalizacja . Przystanek przewoźnika na lotnisko 3 minuty od hotelu . Przemiła obsługa . Przemiłe panie sprzątające. Codzienne serwis pokojowy. Polecam znajomym i wrócę :)

Cons:

Wszytko ok

2026-01-31 • via Nuitee
D
Dóra • couple • hu
10
Pros:

It is very close to the main attractions.

Cons:

There was no heating turned on in the room when we arrived.

2026-01-30 • via Nuitee
P
Pawel • couple • pl
10
2026-01-30 • via Nuitee
O
Oneczka • couple • pl
7
Bardzo dobrze czuliśmy się w Hotel Posta - polecamy.
Pros:

Obsługa profesjonalna, bardzo miła pomocna.
Codzienne sprzątanie, nowe ręczniki.
Pyszne śniadania. Położenie.

2026-01-29 • via Nuitee
V
Victor • couple • es
9
Pros:

El personal fue muy amable y competente

Cons:

El desayuno es un poco flojo

2026-01-28 • via Nuitee
L
Laura • couple • it
6
Hotel consigliato per una notte. Carino
Pros:

Posizione a pochi minuti a piedi dal centro storico quindi stra comoda.
Ci è stata assegnata una tripla, quindi molto spaziosa nonostante la prenotazione fosse per una doppia. Posizione laterale rispetto all'ingresso al terzo piano, che abbiamo gradito perchè più silenziosa.
Accoglienza calorosa e professionale. Ci è stato accordato il late check out all'ultimo minuto perchè il ns volo era molto tardi la sera ad un prezzo giusto.
Staff in sala colazioni molto professionale e cordiale, Sara top!

Cons:

Camera vetusta e pulizia sommaria. Polvere e capelli trovati in giro. Bagno con una illuminazione da ospedale, ma grande.
Colazione: sacrificata su tavolini molto piccoli. Dolci locali tanti, ma per noi che amiamo il salato non abbiamo avuto modo di apprezzare. Tuttavia ci sono state offerte le uova. Sul tavolo già presente poco affettato e formaggio. Avremmo comunque preferito ci fosse un buffet per servirci da soli. Forse riorganizzando lo spazio si potrebbe fare.

2026-01-27 • via Nuitee
B
Bouillez • couple • be
9
Hôtel très bien situé pour visiter la ville. Hôtel très propre. Bus pour aller à l’aéroport passe à côté
Pros:

Propreté et localisation

2026-01-25 • via Nuitee
C
Cheryl • couple • ca
10
2026-01-25 • via Nuitee
D
David • couple • it
9
Pros:

Posizione, gentilezza del personale, buona colazione,

2026-01-25 • via Nuitee
G
Gabriele • couple • de
9
2026-01-24 • via Nuitee
A
ANETA • extended_group • pl
8
2026-01-23 • via Nuitee
E
elise • family_with_children • it
10
très bon séjour
Pros:

excellent petit déjeuner-personnel attentif-situation centrale

2026-01-23 • via Nuitee