Gloria Palace San Agustín Thalasso & Hotel

Hotels
8.5 (2349 reviews)
Las Margaritas, s/n , San Agustin , es

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good food variety
Cons:
High costs for certain amenities
Inconsistent food quality

Categories

Cleanliness
8.21
Clean and well-maintained, though some guests found the cleanliness inconsistent in certain areas.
Service
9.18
The staff were described as friendly, helpful, and attentive across multiple reviews.
Location
8.72
The hotel location is peaceful but somewhat distant from main attractions.
Room Quality
8.67
Rooms are spacious and well-equipped, although some guests noted that the views varied.
Amenities
8.7
Good amenities overall, but some guests mentioned the need for more entertainment options.
Value for Money
7.66
Some guests felt that certain aspects like bottled water and spa services were overpriced.
Food and Beverage
8.21
Food variety received mixed reviews; some found it lacking in taste and quality.
Overall Experience
8.68
Overall a pleasant experience with good facilities and service, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:30

Property Description

Rooftop Pool with Sea Views
Enjoy breathtaking views while relaxing in our rooftop pool at Gloria Palace San Agustin. The luxurious setting provides the perfect spot to unwind and soak up the sun.

Spa and Wellness Amenities
Indulge in relaxation at our spa, offering a range of treatments to rejuvenate your mind and body. Pamper yourself during your stay and experience true tranquility.

Outdoor Activities and Services
From outdoor pools and sun terraces to paddle tennis courts and a gym, Gloria Palace offers a variety of activities for all guests. Explore the area with ease using our bicycle rental service or take advantage of our free shuttle to nearby beaches.

Book now and experience a luxurious stay at Gloria Palace San Agustin, where comfort and leisure await you.

Important information:

Dogs are allowed in the hotel up to 5 kg upon request, with an extra cost. Pet access to communal hotel areas is restricted.

Please note that the following facilities carry an extra charge:
- Swimming pool located on the chill out terrace (guests must be 16 years or older)
- Spa (guests must be 15 years or older)
- Tennis courts
- Pàdel Courts
- Gym

Please note that men must wear long trousers to dinner.

Please note that children over 12 years old are considered adults.

When booking more than 9 rooms, different policies and additional supplements may apply.Spa/wellness center is closed from 2027-04-04 until 2027-03-29
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 2349 reviews
Cleanliness: 8.21
Service: 9.18
Location: 8.72
Room Quality: 8.67
Amenities: 8.7
Value for Money: 7.66
Food and Beverage: 8.21
Overall Experience: 8.68
M
Marie Charlotte family_with_children fr
9
2026-06-27 via Nuitee
G
Garcia Suarez solo_traveller es
7
2026-06-27 via Nuitee
L
Lugo family_with_children es
10
Pros:

Todo muy bonito las piscinas excelente todo limpio

Cons:

La recepcionista mal trato y además nos cobraron algo que no consumi.

2026-06-26 via Nuitee
J
JORGE couple es
9
Vacaciones y desconexión
Pros:

Desayuno, personal, instalaciones,...

Cons:

Aunque la habitación estaba reformada, haɓía algunos detalles menores que se podrían cuidar y actualizar

2026-06-25 via Nuitee
S
Sonde extended_group fr
10
2026-06-25 via Nuitee
B
BOGDAN IOAN solo_traveller ro
10
2026-06-24 via Nuitee
E
Emilio Alexander solo_traveller cu
10
2026-06-22 via Nuitee
H
Heather family_with_children gb
10
Excellent family holiday at a great all inclusive hotel
Pros:

Excellent all inclusive with food of a high standard ! Great location and hotel is very clean and staff are friendly

2026-06-22 via Nuitee
G
Gary solo_traveller gb
9
2026-06-21 via Nuitee
C
Catia extended_group it
8
2026-06-21 via Nuitee
P
Patricia couple gb
10
2026-06-21 via Nuitee
C
Christina couple se
9
Bekvämt komplement till bungalow i Rocas Rojas, där barnbarnsfamiljen tillbringade en semestervecka.
Pros:

Stort, jättefint rum med utsikt. Sköna badrockar ett extra plus. Oerhört mycket och fräscht att välja på till frukost.

Cons:

Hög ljudnivå både i matsalen p.g.a. många gäster och utomhus från utomhusscenen. Dock mycket bra ljudisolerat i vårt rum.

2026-06-21 via Nuitee
M
María extended_group es
5
No siento que sea un 4 estrellas.
Cons:

Nos pusieron en la planta 1, detrás de las piscinas, no era el edificio central, olía a humedad y no me gustó mucho estaba lejos de todo. Para toallas de piscina y las palas de pin pong nos pedían 10 euros en efectivo, no había otra opción así que no pudimos usarlas. El desayuno sin más, para ser 4 estrellas no es nada del otro mundo.

2026-06-20 via Nuitee
R
Raul couple es
8
Pros:

El restaurante de la azotea

Cons:

La limpieza de las habitaciones era limitada

2026-06-20 via Nuitee
F
Fernando solo_traveller es
9
excelente
Pros:

limpieza y servicio

2026-06-19 via Nuitee
L
Lajos couple hu
10
Szuper volt minden
Pros:

Minden nagyon jó volt ajánlom mindenkinek
Kedves személyzet tiszta szobák
Nagyon bőséges és finom reggeli
Biztos hogy ide még vissza jövünk

2026-06-18 via Nuitee
K
Kevin solo_traveller it
10
10.notti a gran canaria ottima esperienza
Pros:

Ottimo rapporto qualità e prezzo, hostess e addetti alle pulizie molto educati , addetti al bar e ristorante e camerieri molto gentili e disponibili . Servi generali veramente ottimi

2026-06-18 via Nuitee
R
Rosa family_with_children es
9
Todo genial, merece mucho la pena
Pros:

Los servicios de desayuno y cena muy buenos, tanto la comida como la atención del personal. La piscina la esperaba más grande, estaba el hotel casi al completo y se hacía difícil conseguir tumbona.

Cons:

El acceso a la habitación. No había ascensor en esa zona y teníamos que usar las escaleras, sólo un tramo, pero se hace pesado hacerlo continuamente. En ninguna parte de la reserva ponía que no hubiera ascensor.

2026-06-17 via Nuitee
C
Cristiana couple es
10
2026-06-17 via Nuitee
N
Nabil solo_traveller ma
9
Pros:

Il est bien en total

Cons:

Rien

2026-06-17 via Nuitee