Gloria Palace San Agustín Thalasso & Hotel

Hotels
8.5 (2193 reviews)
Las Margaritas, s/n , San Agustin , es

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good food variety
Cons:
High costs for certain amenities
Inconsistent food quality

Categories

Cleanliness
8.21
Clean and well-maintained, though some guests found the cleanliness inconsistent in certain areas.
Service
9.18
The staff were described as friendly, helpful, and attentive across multiple reviews.
Location
8.72
The hotel location is peaceful but somewhat distant from main attractions.
Room Quality
8.67
Rooms are spacious and well-equipped, although some guests noted that the views varied.
Amenities
8.7
Good amenities overall, but some guests mentioned the need for more entertainment options.
Value for Money
7.66
Some guests felt that certain aspects like bottled water and spa services were overpriced.
Food and Beverage
8.21
Food variety received mixed reviews; some found it lacking in taste and quality.
Overall Experience
8.68
Overall a pleasant experience with good facilities and service, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:30

Property Description

Rooftop Pool with Sea Views
Enjoy breathtaking views while relaxing in our rooftop pool at Gloria Palace San Agustin. The luxurious setting provides the perfect spot to unwind and soak up the sun.

Spa and Wellness Amenities
Indulge in relaxation at our spa, offering a range of treatments to rejuvenate your mind and body. Pamper yourself during your stay and experience true tranquility.

Outdoor Activities and Services
From outdoor pools and sun terraces to paddle tennis courts and a gym, Gloria Palace offers a variety of activities for all guests. Explore the area with ease using our bicycle rental service or take advantage of our free shuttle to nearby beaches.

Book now and experience a luxurious stay at Gloria Palace San Agustin, where comfort and leisure await you.

Important information:

Dogs are allowed in the hotel up to 5 kg upon request, with an extra cost. Pet access to communal hotel areas is restricted.

Please note that the following facilities carry an extra charge:
- Swimming pool located on the chill out terrace (guests must be 16 years or older)
- Spa (guests must be 15 years or older)
- Tennis courts
- Pàdel Courts
- Gym

Please note that men must wear long trousers to dinner.

Please note that children over 12 years old are considered adults.

When booking more than 9 rooms, different policies and additional supplements may apply.Spa/wellness center is closed from 2026-04-26 until 2026-04-20
Spa/wellness center is closed from 2027-04-04 until 2027-03-29

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 2193 reviews
Cleanliness: 8.21
Service: 9.18
Location: 8.72
Room Quality: 8.67
Amenities: 8.7
Value for Money: 7.66
Food and Beverage: 8.21
Overall Experience: 8.68
P
Pierre • family_with_children • fr
8
Un cadre magnifique et une restauration de qualité, malgré un accueil inégal.
Pros:

Points positifs :
L'hôtel est magnifique avec un superbe design : le hall et ses fauteuils accueillants, les cascades à l'entrée et un joli bar. Les extérieurs sont très verts et les piscines très bien aménagées. La restauration est de grande qualité : merci aux cuisiniers bienveillants des œufs au plat et du bacon. Un immense bravo à la cuisinière des omelettes le matin (la seule parlant français !) et à ses collègues des grillades le soir, tous très professionnels. Le buffet est varié et le personnel de salle très avenant. Le ménage est irréprochable : merci aux femmes de ménage pour leur gentillesse et pour les chaussons qu'elles nous ont fournis. Enfin, merci aux jeunes réceptionnistes rencontrés par la suite qui ont été de très bon conseil.

Nota para la dirección (en español):
​El hotel es magnífico (hall, piscinas y diseño), pero nuestra llegada fue muy decepcionante. El jefe de recepción fue muy frío y nos hizo pagar todo antes de ver la habitación, la cual no estaba limpia al entrar (polvo en el suelo). Sentimos que el trato fue peor por ser clientes de Booking y franceses.
​Lo mejor: Felicidades a la cocinera de las tortillas (la única que habla francés) y al equipo de parrillada y limpieza por su gran trabajo y amabilidad. También gracias a los recepcionistas jóvenes que nos ayudaron después.
​A mejorar: El agua de pago en la cena, los colchones incómodos para 7 noches y la falta de animación nocturna. A pesar de esto, nuestra estancia fue positiva gracias al entorno y al personal de cocina/limpieza.

Cons:

Points négatifs :
​Accueil & Arrivée : Premier jour glacial à la réception. Malgré nos échanges sur la messagerie Booking qui laissaient entendre qu'un surclassement serait possible, nous avons essuyé un refus catégorique. Le chef de la réception nous a fait régler la totalité du séjour avant même la prise de possession de la chambre. À notre entrée, la chambre n'était pas prête (poussière au sol et manque de chaussons) ; nous avons eu l'impression d'être relégués dans une "chambre d'attente" car nous étions clients Booking et Français.
​Restauration : Dommage que l'eau en bouteille soit payante au restaurant (pas même une carafe d'eau gratuite). Les desserts sont également un peu trop sucrés à notre goût.
​Confort & Animation : La literie est inconfortable (mal de dos après 7 nuits) et le sol de la chambre est vétuste. Enfin, il manque de spectacles le soir et la discothèque est fermée.

Conclusion : Malgré ces inconvénients de service au départ, nous avons quand même passé un excellent séjour. Il faut savoir rester positif face au cadre magnifique et à la gentillesse du personnel de cuisine, de ménage et de certains membres de la réception !

2026-04-04 • via Nuitee
E
Eva-Lena • couple • se
7
2026-04-03 • via Nuitee
A
Ana Isabel • family_with_children • es
9
2026-03-31 • via Nuitee
J
Jose • couple • es
10
Para repetir
Pros:

Todo

2026-03-30 • via Nuitee
M
Milda • family_with_children • lv
9
2026-03-30 • via Nuitee
E
Elizabeth • solo_traveller • ie
4
Appreciate bottles of water left in room as a courtesy
Pros:

Location awful in the middke of nowhere
Breakfast ok as had pot of tea abd scrambled egg abd churros ,dinner only fair ,plates mostly cold ,I thought oh soup warm me up such a disappointment only lukewarm so not for me Soup should be hot hot hot also tried chowder soup thin soup with bits but chowder is a thick soup and lukewarm so one spoonful was too.much

Cons:

Food should be better Shower cap not in bathroom or. Bedroom asked at reception to my amazement tokd to take lift to 2nd and go to hairdress for showercap !!!!!!
Bathrobe and slippers very large size and I am snall why dont you have small medium and large ,no toiletries in bathroom either .Twice I in bedroom when cleaning.ladies came in onĺy there 3 mins the bottom sheet on always left rumpled nevef straightened The second time a younger girl asked her to change the sheets which she did also put more teabags and she cleaned the floor twice it took 10 mins and the bed and room nice and clean that day

2026-03-29 • via Nuitee
M
Maria José • family_with_children • es
10
2026-03-29 • via Nuitee
H
Helen • family_with_children • ie
5
Disappointing
Pros:

Location
Bacon at breakfast.
Pizzas were very good

Cons:

No entertainment. No adults only bar. Not suitable for solo guest. General maintenance neglected. Areas need painting. Glass doors not clean. Water on steps not cleaned up. No markers to highlight level drops between the different sunbathing levels. Staff not friendly.
Coffee awful. House wine even worse.

2026-03-29 • via Nuitee
D
Deborah • family_with_children • it
8
2026-03-29 • via Nuitee
C
Chiara • family_with_children • fi
10
Oli todella ihana loma , jossa kaikki saivat nauttia .
Pros:

Erittäin kaunis ja ihana hotelli kaikin puolin erinomainen myös lapsille . Ihanat uima -altaat jossa lapseni oppivat uimaan .

Cons:

Ei mistään , ehkä se , että uima - altaalla ihmiset varasivat pyyhkeillään aurinkotuolin vaikka eivät olleet paikalla .

2026-03-29 • via Nuitee
A
Ana • family_with_children • es
8
Pros:

El personal súper amable y las vistas al mar excelentes

Cons:

Los ascensores van lentos y un poco mal

2026-03-28 • via Nuitee
G
Gussoni • family_with_children • it
10
Ottimo
Pros:

Pulizia, servizi, cortesia

Cons:

Nulla

2026-03-28 • via Nuitee
A
Ann • couple • be
8
2026-03-27 • via Nuitee
M
Mazur • family_with_children • ie
8
2026-03-27 • via Nuitee
D
Davod • couple • no
6
2026-03-26 • via Nuitee
S
Sven Erik Albin • couple • se
9
Pros:

Bra frukost.

Cons:

Rörigt, stökigt och slamrade lokal, som en matsal på skola
Inget miljötänk !!
Man behöver inte byta handdukar varje dag.

2026-03-25 • via Nuitee
M
Marianne • family_with_children • de
8
Pros:

War alles okay

Cons:

Das Badezimmer war nicht so sauber

2026-03-24 • via Nuitee
G
Glasscoe • extended_group • gb
8
2026-03-24 • via Nuitee
G
Graziana • couple • it
10
2026-03-23 • via Nuitee
E
Edyta • couple • it
10
Pros:

La camera spaziosa.
Vista belissima.
Accoglienza

2026-03-23 • via Nuitee