Gloria Palace San Agustín Thalasso & Hotel

Hotels
8.5 (2425 reviews)
Las Margaritas, s/n , San Agustin , ES
+34 928 12 85 00

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good food variety
Cons:
High costs for certain amenities
Inconsistent food quality

Categories

Cleanliness
8.21
Clean and well-maintained, though some guests found the cleanliness inconsistent in certain areas.
Service
9.18
The staff were described as friendly, helpful, and attentive across multiple reviews.
Location
8.72
The hotel location is peaceful but somewhat distant from main attractions.
Room Quality
8.67
Rooms are spacious and well-equipped, although some guests noted that the views varied.
Amenities
8.7
Good amenities overall, but some guests mentioned the need for more entertainment options.
Value for Money
7.66
Some guests felt that certain aspects like bottled water and spa services were overpriced.
Food and Beverage
8.21
Food variety received mixed reviews; some found it lacking in taste and quality.
Overall Experience
8.68
Overall a pleasant experience with good facilities and service, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:30

Property Description

Rooftop Pool with Sea Views
Enjoy breathtaking views while relaxing in our rooftop pool at Gloria Palace San Agustin. The luxurious setting provides the perfect spot to unwind and soak up the sun.

Spa and Wellness Amenities
Indulge in relaxation at our spa, offering a range of treatments to rejuvenate your mind and body. Pamper yourself during your stay and experience true tranquility.

Outdoor Activities and Services
From outdoor pools and sun terraces to paddle tennis courts and a gym, Gloria Palace offers a variety of activities for all guests. Explore the area with ease using our bicycle rental service or take advantage of our free shuttle to nearby beaches.

Book now and experience a luxurious stay at Gloria Palace San Agustin, where comfort and leisure await you.

Important information:

Dogs are allowed in the hotel up to 5 kg upon request, with an extra cost. Pet access to communal hotel areas is restricted.

Please note that the following facilities carry an extra charge:
- Swimming pool located on the chill out terrace (guests must be 16 years or older)
- Spa (guests must be 15 years or older)
- Tennis courts
- Pàdel Courts
- Gym

Please note that men must wear long trousers to dinner.

Please note that children over 12 years old are considered adults.

When booking more than 9 rooms, different policies and additional supplements may apply.Spa/wellness center is closed from 2027-04-04 until 2027-03-29
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPA

Location

Guest Reviews

8.5
Based on 2425 reviews
Cleanliness: 8.21
Service: 9.18
Location: 8.72
Room Quality: 8.67
Amenities: 8.7
Value for Money: 7.66
Food and Beverage: 8.21
Overall Experience: 8.68
J
Jonathan • couple • ie
8
2026-10-31 • via Nuitee
G
Gary • family_with_children • gb
2
Unacceptable, Dirty, dysfunctional and won’t be back.
Cons:

We had no hot water during our stay, due to a burst pipe below our room and the property did nothing to rectify. Property was fithy and a general state of disrepair ( which the staff did spend constantly working on, seriously affecting experience)

2026-10-31 • via Nuitee
R
Ráki • couple • hu
9
2026-10-30 • via Nuitee
F
Fariborz • family_with_children • at
9
Pros:

Fast alles 🫶

Cons:

Nichts 👍

2026-10-30 • via Nuitee
M
Maria • couple • pt
8
Gostei bastante e caso volte à ilha, será sempre a minha primeira opção
Pros:

No geral gostei de tudo e recomendo

Cons:

è um alojamento que leva muitas pessoas num espaço muito limitado, para se ter uma ideia, durante a minha estadia, nem sequer tive oportunidade de usar as piscinas devido ao elevado aglomerado numero de pessoas. deixo a sugestão ao hotel para que não autorize a reserva de espreguiçadeiras, pois as pessoas mal se levantam vão logo a correr colocar toalhas para reservar espreguiçadeiras e depois nem sequer as usam durante o dia. acho que é um ponto que o hotel deve rever

2026-10-29 • via Nuitee
J
Jordi Miguel • solo_traveller • es
9
2026-10-26 • via Nuitee
C
Cesit • couple • es
9
Descanso
Cons:

En el buffet las comidas no tenia las etiquetas de lo que llegaba y si teniamos alergias no lo podiamos saber y no era plan de ir preguntando a los camareros

2026-10-25 • via Nuitee
J
JiieMeS • family_with_children • fi
8
Vietimme hauskan lomaviikon perheen kanssa!
Pros:

Henkilökunta/palvelu oli ystävällistä ja asiallista ja aina avuliasta. Ruoka oli erinomaista, myös päivällisbuffet. Hotelli oli siisti ja laadukas.

Cons:

Hotellista puuttui pienille lapsille omistettu uima-allas. Huoneen saniteettitiloista puuttui bidet. Aikuisille varattu kattoterassi uima-altaineen oli omituisesti ylihinnoiteltu (aurinkotuoleja, loosheja myöten) - olettaisin kyseisen palvelun kuuluvan peruspalvelutasoon ilman erillistä veloitusta.

2026-10-25 • via Nuitee
M
María • solo_traveller • es
8
2026-10-25 • via Nuitee
A
Amine • extended_group • ma
8
2026-10-23 • via Nuitee
C
Cristina • solo_traveller • es
8
Pros:

El buffet es muy variado y está todo muy rico. Destacaría la amabilidad del personal. Opciones para intolerancias alimentarias.

Cons:

La habitación nos la entregaron y no estaba limpio el WC ni la nevera de la habitación. Entiendo que vayan rápido pero es una asquerosidad. Lo comenté y lo limpiaron pero tampoco pidieron disculpas y considero que es algo importante.

2026-10-23 • via Nuitee
S
Serban • family_with_children • ro
10
2026-10-23 • via Nuitee
M
Maria Dolores • couple • ch
7
2026-10-22 • via Nuitee
V
van Leijsen • family_with_children • nl
9
Lekker eten, goede plek
Pros:

goed eten

Cons:

x

2026-10-22 • via Nuitee
S
Sandra • family_with_children • fr
8
Pros:

El buffet del desayuno es increible con mucha variedad y con 3 cocineros para cocinar tortillas, huevos fritos y tortitas. El personal del hotel ha sido super amable, desde el primer dia nos sentimos bienvenidos con el recepcionista Ciro que fue excelente. La habitación era amplia, las camas cómodas y no se oian las habitaciones de al lado. El Spa es de pago pero està muy bien ! Habia música cada noche

Cons:

La piscina es demasiada pequeña para la, cantidad de personas que hay en el hotel y costaba conseguir tombonaa en la piscina

Es un atraso tener que hacer cola en la recepción si hay muchas personas, para que te den las toallas de la piscina

2026-10-22 • via Nuitee
W
Wellington • couple • ie
10
2026-10-22 • via Nuitee
C
Cerbu • couple • ro
9
2026-10-22 • via Nuitee
Íñigo • family_with_children • es
8
2026-10-22 • via Nuitee
R
Ricardo • family_with_children • pt
10
Pros:

Recepção e staff impecáveis. Limpeza do quarto e qualidade das refeições 5☆.

Cons:

Nada apontar

2026-10-21 • via Nuitee
T
Thomas • family_with_children • fr
9
Pros:

Chambre spacieuse, literie confortable, belle vue, personnel très aimable. Espace piscine agréable, belle salle de sport. Emplacement idéal.

Cons:

Faire louer le coffre fort est un peu mesquin.
Grand choix au buffet, mais les plats ne sont pas tres fins. On a trouvé la nourriture très moyenne.

2026-10-21 • via Nuitee