28 Hotel

Hotels
8.3 (2117 reviews)
28 Regent Street , Sydney , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Affordable
Cons:
Maintenance issues
Basic room amenities
High prices for extras

Categories

Cleanliness
8.01
Rooms were clean and well lit, but some guests reported issues with maintenance.
Service
8.98
Staff were extremely friendly and helpful, although some had concerns regarding security deposits.
Location
9.02
Excellent location close to Central Station, convenient for public transport and food.
Room Quality
7.47
Some rooms were described as basic and lacking in amenities.
Amenities
8
Basic amenities provided, including tea and coffee, but some guests expected more for the price.
Value for Money
7.96
Generally good value given the location, but some guests noted high costs for basic services.
Food and Beverage
8.51
Complimentary snacks in the lobby were appreciated by guests on a budget.
Overall Experience
8.48
Most guests enjoyed their stay and would recommend the hotel despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:23

Property Description

Convenient Location
28 Hotel is conveniently situated just 7 minutes from the Central Train Station, making it a perfect choice for travelers seeking easy access to transportation links.

Modern Amenities
Each room at 28 Hotel is equipped with both heating and air-conditioning, ensuring a comfortable stay regardless of the weather. Guests can also enjoy free WiFi, room service, and access to an on-site fitness centre.

Nearby Attractions
Located just an 8-minute walk from the University of Technology Sydney and 14 minutes from the vibrant Surry Hills area, guests at 28 Hotel have a variety of dining and entertainment options at their doorstep. Don't forget to visit the nearby Koi Dessert Bar, only 3 minutes away.

Experience comfort and convenience at 28 Hotel - book your stay now!

Important information:

You must show a valid photo ID upon check in.

All guests must sign the property's Terms of Stay.

Please note 28 Hotel requires a AUD 100 credit card pre-authorization upon check-in to cover any incidental charges.

Please note that there is a 2.5% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 3% charge when you pay with an American Express credit card.
Please note that there is a 1.85% charge when you pay with a Diners Club credit card.

Please note that all special requests are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2117 reviews
Cleanliness: 8.01
Service: 8.98
Location: 9.02
Room Quality: 7.47
Amenities: 8
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.48
E
EDITH • family_with_children • be
9
Pros:

L'emplacement au Top
Personnel réception impec (Katia)
Café en libre service avec barres de céréales pt déj snack
Chambre au Calme (6e et dernier étage)

Cons:

J'ai tt apprécié

2026-03-13 • via Nuitee
B
Bugden • family_with_children • au
10
Pros:

Everything

Cons:

Nothing

2026-03-13 • via Nuitee
E
EDITH • family_with_children • be
9
2026-03-11 • via Nuitee
D
Diana • family_with_children • au
9
2026-03-07 • via Nuitee
G
Geoff Gamble • solo_traveller • au
9
Pros:

Location and very comfortable and complimentary coffee and fruit.

Cons:

room layout for laptop was a little weird and fridge motor echoed through night.

2026-03-06 • via Nuitee
A
Ashlyn • couple • nz
6
2026-03-01 • via Nuitee
P
Patrycja • couple • pl
9
2026-03-01 • via Nuitee
S
Sarah • family_with_children • gb
8
Pros:

Very good location, comfy beds, nice bathroom and the staff were very nice and helpful.

2026-02-28 • via Nuitee
S
SHUNTA • couple • jp
10
2026-02-28 • via Nuitee
J
Jocelyn • solo_traveller • au
10
Great location, comfortable facilities, approachable staff
Pros:

Great location, easy to access central and therefore all the different directions I needed to go.
Comfortable facilities.

2026-02-23 • via Nuitee
J
James • solo_traveller • au
7
2026-02-13 • via Nuitee
Z
Zheng • family_with_children • au
10
2026-02-11 • via Nuitee
K
Kimi • solo_traveller • au
6
2026-02-10 • via Nuitee
C
Carl • couple • au
10
Great Price, Great location.
Pros:

Room is exactly what you see, bed, tv, bathroom with decent hot showers, microwave iron, kettle, Close to everything you need, Central station was like a 10 min walk, light rail was maybe a 15min walk. Plenty of food options and plenty of shops to explore like Paddy's markets and just about every shop in china town.

Cons:

maybe a smart tv would be nice.

2026-02-09 • via Nuitee
D
David • family_with_children • au
7
Better bed needed.
Pros:

Location, cleanliness, friendly staff.

Cons:

The bed was very uncomfortable.

2026-02-09 • via Nuitee
M
Mizuki • couple • jp
8
2026-02-08 • via Nuitee
K
Kirsten • solo_traveller • au
9
2026-02-01 • via Nuitee
H
Hannah • solo_traveller • nz
8
Pros:

Comfortable and clean, great price for a central location.

2026-01-31 • via Nuitee
A
Abhishek • family_with_children • au
8
2026-01-30 • via Nuitee
F
FEDERICO • solo_traveller • es
8
Una relación calidad/precio y ubicación más que aceptables
Pros:

El hotel no ofrece mayores servicio, pero por la mañana disponen de una especie de desayuno, limitado, en la propia recepción. El resto del día también se puede hacer uso de la cafetera.
La ubicación es bastante céntrica, considerando que Sidney es una ciudad de más de cinco millones de habitantes. La zona está bastante concurrida y se puede ir dando un largo paseo por calles animadas hasta la Ópera. En cualquier caso, pasan cerca muchos autobuses y tranvías.
La estación central queda a 10 minutos andando, lo que resulta muy cómodo para venir/ir del/al aeropuerto.

Cons:

La habitación que me tocó en suerte era minimalista. Por no tener no tenía ni armario. Sin embargo disponía de frigorífico, microondas y plancha. La iluminación blanca, tampoco era para tirar cohetes.
El aire acondicionado estaba demasiado fuerte y no había manera de regularlo. Aunque en la calle hacía calor, para dormir había que abrigarse bien.
El cuarto de baño muy pequeño, con el inconveniente que para entrar o salir de la ducha había que hacer contorsionismo, porque la puerta abría para fuera. Hubiera sido más lógico que fuera de corredera, teniendo en cuenta el tamaño del baño.

2026-01-30 • via Nuitee