28 Hotel

Hotels
8.3 (2263 reviews)
28 Regent Street , Sydney , au
+61 2 9102 2828

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Affordable
Cons:
Maintenance issues
Basic room amenities
High prices for extras

Categories

Cleanliness
8.01
Rooms were clean and well lit, but some guests reported issues with maintenance.
Service
8.98
Staff were extremely friendly and helpful, although some had concerns regarding security deposits.
Location
9.02
Excellent location close to Central Station, convenient for public transport and food.
Room Quality
7.47
Some rooms were described as basic and lacking in amenities.
Amenities
8
Basic amenities provided, including tea and coffee, but some guests expected more for the price.
Value for Money
7.96
Generally good value given the location, but some guests noted high costs for basic services.
Food and Beverage
8.51
Complimentary snacks in the lobby were appreciated by guests on a budget.
Overall Experience
8.48
Most guests enjoyed their stay and would recommend the hotel despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:23

Property Description

Convenient Location
28 Hotel is conveniently situated just 7 minutes from the Central Train Station, making it a perfect choice for travelers seeking easy access to transportation links.

Modern Amenities
Each room at 28 Hotel is equipped with both heating and air-conditioning, ensuring a comfortable stay regardless of the weather. Guests can also enjoy free WiFi, room service, and access to an on-site fitness centre.

Nearby Attractions
Located just an 8-minute walk from the University of Technology Sydney and 14 minutes from the vibrant Surry Hills area, guests at 28 Hotel have a variety of dining and entertainment options at their doorstep. Don't forget to visit the nearby Koi Dessert Bar, only 3 minutes away.

Experience comfort and convenience at 28 Hotel - book your stay now!

Important information:

You must show a valid photo ID upon check in.

All guests must sign the property's Terms of Stay.

Please note 28 Hotel requires a AUD 100 credit card pre-authorization upon check-in to cover any incidental charges.

Please note that there is a 2.5% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 3% charge when you pay with an American Express credit card.
Please note that there is a 1.85% charge when you pay with a Diners Club credit card.

Please note that all special requests are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Location

Guest Reviews

8.3
Based on 2263 reviews
Cleanliness: 8.01
Service: 8.98
Location: 9.02
Room Quality: 7.47
Amenities: 8
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.48
S
Skele05 • solo_traveller • au
8
2026-08-22 • via Nuitee
M
Mai • couple • jp
8
2026-08-20 • via Nuitee
G
Genevieve • couple • au
8
2026-08-17 • via Nuitee
M
Mazin Batubara • family_with_children • sa
8
Pros:

Great location close to the city center, plus complimentary breakfast and coffee.

Cons:

The room has zero soundproofing—you can hear everything from the neighboring rooms.

2026-08-16 • via Nuitee
N
Noack • solo_traveller • au
8
2026-08-16 • via Nuitee
M
Mutlaq • solo_traveller • au
7
2026-08-15 • via Nuitee
A
Andrea • couple • au
8
Pros:

Excellent location and a very comfortable room.

2026-08-14 • via Nuitee
H
Heather • couple • au
10
Great staff, location and value for money
Pros:

Conveniently located

Cons:

No king beds (no biggy)

2026-08-13 • via Nuitee
C
Cristina • family_with_children • be
8
Very nice stay
Pros:

Very friendly staff, free morning bites

Cons:

This has nothing to do with the hotel but just so it can help other visitors: to reach the hotel when flying into Sydney, do know that 3 train stops from the airport to Central Station cost me 40 dollars + 30 dollars for my children (then it's another few minutes walk). When I went back, an Uber ride which picked us up with our luggage at the hotel only cost me 40 dollars for all of us

2026-08-12 • via Nuitee
H
HONG SENG • solo_traveller • sg
10
A Short comfy stay.
Pros:

The location is very near to Central station and Chinatown. The staff at recept was helpful and friendly.

Cons:

Nil.

2026-08-11 • via Nuitee
D
Dvaid_Brasdaco • couple • es
8
Good option in Melbourne
Pros:

Next to the train station, just 5 min walking. Comfortable beds. Great people at reception. They don't serve breakfast as usual but you can have coffee all day and croissants and other pastries at the morning, which is a nice detail.

Cons:

No possibility of regulating or shutting down the A/C or heating. Thin walls, you can hear your neighbors having a shower, which can wake you up.

2026-08-10 • via Nuitee
C
Cassie • couple • au
8
Great Motel for a one night stay, clean but small.
Pros:

The hotel was clean and close to Central Station which was good as I have a hip injury. The room was small, but the walk in shower was big and helped me with my hip. The bed was single, but it was comfortable and I got a good night sleep

Cons:

There wasn’t a power point near my bed or a bedside table. But I used the chair and my power pack to charge my phone.

2026-08-10 • via Nuitee
J
Jean Paul • solo_traveller • nc
10
Hotel idéalement placé
Pros:

Petit déjeuner à volonté, proximité de la gare et du centre ville, calme de la rue, accueil aimable et serviable, taille du lit, de la chambre et de la salle d'eau .

Cons:

La soufflerie de l'air conditionné au dessus du lit. Mais en le réglant sur le plus chaud, il n'y avait plus d'air. Les conversations bruyantes dans le couloirs de touristes chinois.

2026-08-09 • via Nuitee
S
Susan • couple • au
8
Pros:

Location

Cons:

Milk is not available in the room

2026-08-08 • via Nuitee
M
Marie • solo_traveller • au
10
Pros:

The beds were so comfortable, the service was totally exceptional and fast. Everything was beyond our expectations. We are very happy with our stay, we'd definitely come back.

2026-08-08 • via Nuitee
L
Luke • solo_traveller • au
8
2026-08-07 • via Nuitee
E
Eryn • solo_traveller • au
8
2026-08-07 • via Nuitee
G
Gloria Spaggiari • solo_traveller • it
9
Pros:

Stanza piccola ma efficiente e pulita, staff gentile, posizione strategica

Cons:

Non c'era la possibilità di spegnere l'aria condizionata, ed era puntata sul letto

2026-08-06 • via Nuitee
N
Ngoc • couple • vn
6
mình ở 6 ngày 5 đêm ở đây thấy ổn trong tầm giá
Pros:

chỗ nghỉ có phục vụ đồ uống và đồ ăn sáng rất thich, dọn dẹp phòng sạch sẽ

Cons:

không có ổ cắm điện cạnh giường

2026-08-05 • via Nuitee
S
Stuart • solo_traveller • au
10
friendly staff , clean , comfortable and a great location
Pros:

clean , comfortable and very friendly staff and an excellent location

Cons:

room was a little small , however perfect for my needs

2026-08-04 • via Nuitee