Holiday Inn Express & Suites Greensboro - Airport Area by IHG

Hotels
•
Holiday Inn Express
9 (305 reviews)
645 South Regional Road , Friendship , us
+1 336-882-0004

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Comfortable rooms
Convenient location
Cons:
Breakfast service issues
Check-in delays
Surrounding area concerns

Categories

Cleanliness
9.39
Most reviews praised the cleanliness of the property, highlighting it as very clean and neat.
Service
8.86
Majority of reviews mentioned friendly and professional staff, though one noted issues during breakfast service.
Location
8.9
Mentioned as centrally located, but some reviews pointed out that the surrounding area has declined.
Room Quality
8.85
Generally positive comments about room comfort, although some suggestions for improvement were noted.
Amenities
8.88
Facilities described positively, including the pool and breakfast options, yet some found them average.
Value for Money
9.34
Reviewers felt they received good value for the price, especially considering cleanliness and location.
Food and Beverage
8.39
Breakfast options received mixed reviews; while appreciated, some felt the service was lacking during breakfast.
Overall Experience
9.36
Many guests expressed that their stays were enjoyable and comfortable, leading to positive overall sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:20

Property Description

Convenient Location
Located just off I-40 and close to Piedmont Triad International Airport, Holiday Inn Express Hotel & Suites Greensboro - Airport Area offers easy access for travelers.

Modern Amenities
Enjoy a stay with cable TV, free Wi-Fi, a microwave, and a dishwasher in every room. The hotel also boasts an outdoor pool, airport shuttle, business center, and a 24-hour staffed front desk.

Nearby Attractions
Explore Greensboro's attractions with the Greensboro Children’s Museum just 13 miles away and Downtown Greensboro a short 18-minute drive from the hotel.

Book your stay now at Holiday Inn Express Hotel & Suites Greensboro - Airport Area for a convenient and comfortable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with pets, please note that property has a nonrefundable pet fee of 75.00 USD up to 4 nights, 125.00 USD up to 5 nights or more. Please note that a maximum of 2 pets is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSO

Location

Guest Reviews

9
Based on 305 reviews
Cleanliness: 9.39
Service: 8.86
Location: 8.9
Room Quality: 8.85
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
S
Steve • couple • us
10
2026-08-24 • via Nuitee
4
404hamedk • Family
10
Super clean and friendly hotel
Pros:

Clean, welcoming and friendly hotel. Amazing breakfast and wonderful and super friendly staff that made you welcome. Paulette at the front desk was an amazing person.

2026-08-09 • via Tripadvisor
S
Steve • couple • us
10
Very good
2026-08-09 • via Nuitee
B
B2557OUloganl • Business
10
great service and welcoming staff
Pros:

Business currently has me in Greensboro 3 weeks a month, my experience at the Holiday inn express Airport has been exceptional. The staff has been helpful, attentive and cheerful.
The Breakfast staff keep the area exceptionally clean and provide great service. Anoma welcomes me every morning with a greeting and a smile.

2026-08-04 • via Tripadvisor
T
Traveler00258667941 • Business
10
Friendly and comfortable. Thank you Anoma!
Pros:

The desk staff was very good. Moreover, at the breakfast center, Anoma was on it, every morning -- friendly, helpful, and always ready with a smile.

2026-07-31 • via Tripadvisor
A
A9133UFrobertj • Family
10
Warm greeting upon arrival with water and snack in the room. Very clean and hospitable.
Pros:

One of the best Holiday Inn express experience this year.

2026-07-29 • via Tripadvisor
J
JustQuettie • solo_traveller • us
10
Quick Getaway
Pros:

I loved everything. The room smelled fresh and clean which is very important to me. Especially a pet friendly hotel. Very comfortable, open layout. Bed was comfortable. Couch was comfortable. 2 Tvs. No complaints at all. Breakfast was good.

Cons:

Nothing that I did not like.

2026-07-21 • via Nuitee
8
830deandrej • Solo travel
10
Absolutely the most unforgettable experience I've ever had.
Pros:

The experiencMy experience at this Holiday Inn Express was absolutely fantastic. The food was delicious, and the atmosphere felt warm and welcoming, creating a truly homely vibe. Everyone was incredibly kind and gracious. The staff were extremely polite, and I can only recall a few names since I mostly interacted with them. I spoke with a front desk associate named Ken and another helpful staff member named Miss Paulette. The woman who prepared the breakfast, Mrs. May May, was exceptional every single day. She really deserves recognition because she does her job so well, managing to serve food to all those guests each morning—such a challenging task. I genuinely love giving people their flowers, and these individuals truly stood out to me. So, thank you, Holiday Inn Express, for having such outstanding team members at your establishment.

2026-07-19 • via Tripadvisor
9
928tiffanym • Family
2
Dirty, Bugs, horrible AGM. Just don’t
Pros:

Don’t do it, the first room I checked into had 2 dead bugs and 1 live bug crawl across the mattress when I pulled the mattress cover up to check for cleanliness. They moved me to a second room and it also had signs of bugs in the crevice of the mattress. The AGM is extremely rude and has 0 empathy and claimed his bug guy came out and didn’t see anything so he wouldn’t refund me for the night we didn’t even stay bc it was gross. I was out the points for the stay and the $200 I spent to get another room late at night. The AGM will not try and help and IHG won’t intervene either, even as a diamond elite member. Save yourself the headache and stay somewhere clean and in a less sketchy location.

2026-07-05 • via Tripadvisor
F
Farmer • extended_group • us
10
Enjoying
Pros:

It was good and a great location

2026-07-05 • via Nuitee
M
Marina • solo_traveller • us
9
2026-06-20 • via Nuitee
C
Christopher • solo_traveller • us
10
2026-06-14 • via Nuitee
T
Tanya • solo_traveller • us
10
2026-06-10 • via Nuitee
A
Adan • solo_traveller • us
10
2026-06-08 • via Nuitee
R
Richard • family_with_children • us
8
Would recommend and / or stay again
Pros:

Staff was friendly and professional. Room was clean. Despite proximity to airport, minimal air traffic noise.

Cons:

Time breakfast started. We were not able to eat the morning of our last day given that breakfast didn’t start until 7am.

2026-05-30 • via Nuitee
G
George • couple • us
9
Pros:

It was very good, nice selection of food. Only problem was the lids on the chaffing dishes, lids won't stay up by themselves. You need 3 hands to get food on your plate, or a flat place to set your plate while holding the lid up and dishing up food on your plate.

Cons:

Sèe comments above.

2026-05-25 • via Nuitee
T
Tanesha • solo_traveller • us
10
2026-05-19 • via Nuitee
A
archiphoto • Business • Raleigh, North Carolina
10
Solid stay
Pros:

Good stay, front desk was great and got me a room where I wanted it. Internet was fast and reliable. Bed and room was comfortable. Breakfast was average plus a pancake maker. Conveniently located to the airport, would stay again.

2026-05-17 • via Tripadvisor
P
Pendergrass • couple • us
7
2026-05-12 • via Nuitee
S
Shana • extended_group • us
7
Pros:

The breakfast bar was pretty good! Several food choices! No complaints! Very clean establishment, close to many places!

Cons:

My only complaint is receiving a call from the Assistant GM saying I needed to give him my credit card information over the phone , because the card I used did not go through! Also if I didn’t give him another card, my room would be canceled! This made no sense, seeing that I had already prepaid for this room more than two weeks before. The card he said I used, wasn’t even a card that I own ! Seemed very shady! I called back up there and ironically this was a mix up! Lastly the housekeeper tried to barge in my room at 9! Thankfully I had the chain on the door!

2026-05-11 • via Nuitee