Hyatt Place Jacksonville Airport

Hotels
•
Hyatt Place
8.6 (2235 reviews)
14565 Duval Road , Jacksonville , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean and comfortable rooms
Cons:
Cleanliness issues
Breakfast availability
Worn furniture

Categories

Cleanliness
8.25
Some mentioned cleanliness issues, such as bugs in the bathroom.
Service
9.05
Staff received high praise for being friendly and helpful.
Location
8.85
Many reviews highlighted the convenient location near restaurants and the airport.
Room Quality
8.65
Rooms described as clean, spacious, and comfortable.
Amenities
8.45
Amenities were generally viewed positively, with some noted shortcomings.
Value for Money
8.55
The hotel is often noted as a great value for the quality offered.
Food and Beverage
8.35
Breakfast had some issues with availability, but the variety was appreciated.
Overall Experience
8.65
Overall experiences were favorable with many expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:46

Property Description

Convenient Location
The Hyatt Place Jacksonville Airport is perfectly situated just 3 miles from the Jacksonville International Airport, offering guests a complimentary shuttle service for easy travel.

Modern Amenities
Each room at this hotel features complimentary Wi-Fi, a cozy sofa bed, a small refrigerator, and a flat-screen TV, ensuring a comfortable stay for all guests. Additionally, the property boasts a 24-hour fitness center, an outdoor pool, a launderette, and a business center for convenience.

Delicious Dining Options
Guests can enjoy American cuisine all day at the 24/7 Gallery Market or grab quick snacks whenever hunger strikes.

Experience comfort and convenience at the Hyatt Place Jacksonville Airport - book your stay now!

Important information:

Please note:
Pet fees:
Up to 6 nights, $100/stay
7–30 night stays will include an additional $100 deep cleaning fee ($200 total)
30+ night stays will include a deep cleaning fee at hotel's discretion

Only dogs weighing 50 pounds and under are permitted; two dogs may be allowed in a guest room provided the combined weight of both dogs does not exceed 75 pounds. Pets exceeding this weight are at the hotel’s discretion.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.6
Based on 2235 reviews
Cleanliness: 8.25
Service: 9.05
Location: 8.85
Room Quality: 8.65
Amenities: 8.45
Value for Money: 8.55
Food and Beverage: 8.35
Overall Experience: 8.65
B
Bergeron • family_with_children • us
10
Pleasantly Surprised
2026-02-14 • via Nuitee
C
Craig • solo_traveller • us
8
Met expectations and served my needs.
Pros:

Adjacency to I95 - efficient check in and check out. Layout of room is good for single traveler.

Cons:

Some large vehicles in parking lot took up lots of spaces.

2026-02-14 • via Nuitee
M
Marley • family_with_children • us
10
Absolutely exception, I plan to come back again
Pros:

Everything was super clean, very spacious, affordable, friendly staff

Cons:

I prefer small soups instead of the pumps in the shower

2026-02-13 • via Nuitee
M
Melanie • solo_traveller • us
9
Fantastic location, stay, and facilities. Paige (front desk) is a wonderful employee!
Pros:

Very roomy, clean, and everything was in working order.

Cons:

Would have liked a few options for quick or pre packaged food since arriving late in the evening and was hungry (the bar/kitchen was already closed).

2026-02-13 • via Nuitee
K
Kim • couple • us
7
2026-02-13 • via Nuitee
C
Cynthia • couple • us
10
Clean, safe, great staff and I would definitely stay again!
Pros:

The staff were all so very polite, welcoming and helpful! The rooms were clean and comfortable! Some things could use some updating but nothing significant enough to complain about!

Cons:

No complaints!

2026-02-12 • via Nuitee
C
Cristina • family_with_children • fr
10
2026-02-11 • via Nuitee
R
Ronnie • solo_traveller • us
7
It’s ok
Pros:

Nice room design

Cons:

Tiny bar, very limited restaurant

2026-02-09 • via Nuitee
S
Scott • family_with_children • us
9
2026-02-08 • via Nuitee
S
serg1847 • NONE • St. Johns, Florida
10
Perfect for AM flights
Pros:

Perfect for early morning flights out of Jacksonville International Airport. It takes about eight minutes to get there and park.

2026-02-01 • via Tripadvisor
S
Santresse • family_with_children • us
8
2026-01-31 • via Nuitee
F
Farrah • solo_traveller • us
10
2026-01-31 • via Nuitee
R
Richarf • couple • ca
8
2026-01-31 • via Nuitee
P
Pascal • family_with_children • nl
9
2026-01-31 • via Nuitee
C
Claudio • family_with_children • br
10
2026-01-30 • via Nuitee
J
Jennifer • couple • us
7
Pros:

Overall the place was very clean and convenient. We were just passing through as we were heading further south. The location was very convenient to the highway and made for a pleasant stop over.

2026-01-29 • via Nuitee
E
Erica • family_with_children • us
10
Pros:

Shuttle took you to restaurants in the area

2026-01-29 • via Nuitee
R
Randall • couple • us
5
Would not recommend
Pros:

Ok

Cons:

The first person that you meet at any hotel or place of business reflects who you are. The lady that checked us in could care less about our visit. She was sloppily dressed, needed a shower and her hair washed and we were an inconvenience to her. We had to approach her for service‼️She would never have been hired at our place of business.
The air conditioner noise the worst we’ve ever experienced.

2026-01-29 • via Nuitee
R
Richard • couple • de
7
goed verblijf als je met een cruise begint in jacksonville
Pros:

Ruime kamer en vriendelijk personeel, ze hebben een shuttlebus die je komt halen bij het vliegveld en brengt je in een straat van 3 km overal heen.

Cons:

Het ontbijt viel erg tegen, erg druk, rommelig.

2026-01-28 • via Nuitee
W
Wendy • couple • us
5
Breakfast was not what was expected. Ran out of food,coffee. Coffee dispensers were terrible.
Cons:

Handicap hand held shower sprayer did not stay on the holder. It spayed every where. No good!

2026-01-26 • via Nuitee