Pan Pacific Melbourne

Hotels
•
Pan Pacific Hotels & Resorts
9 (4066 reviews)
2 Convention Centre Place, South Wharf , Melbourne , au
+61 3 9027 2000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable room
Cons:
Cleanliness issues
Limited facilities
Food quality could be better

Categories

Cleanliness
8.1
There were concerns about cleanliness, such as blood on the bathroom floor and dirty windows.
Service
10
Staff were consistently mentioned as friendly, welcoming, and helpful.
Location
10
The location was frequently highlighted as fantastic with proximity to shopping and restaurants.
Room Quality
9.07
Rooms were described as clean, neat, and comfortable, despite minor issues.
Amenities
8.61
Amenities were acknowledged, but some guests mentioned limited facilities like no pool.
Value for Money
9.06
General sentiment was positive, although some found it disappointing considering paid amenities.
Food and Beverage
7.59
Food quality was criticized in some reviews, indicating room for improvement.
Overall Experience
9.55
Many guests expressed overall satisfaction with their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:25

Property Description

Luxurious Accommodation with Stunning Views
Pan Pacific Melbourne offers a luxurious stay with breathtaking views of the city, Port Phillip bay, or Yarra River from its modern rooms featuring floor-to-ceiling windows.

Convenient Access and Services
The hotel provides direct internal access to the Melbourne Convention and Exhibition Centre and is a short distance from Crown Casino and Melbourne Tullamarine Airport. Guests can enjoy amenities such as in-room dining, concierge services, and a 24-hour front desk for all their needs.

Business and Event Facilities
Pan Pacific Melbourne caters to business travelers with facilities for meetings and events, making it an ideal choice for corporate stays.

Book your stay at Pan Pacific Melbourne for a luxurious experience with top-notch services and convenient access to key attractions.

Important information:

Please note that there is a 1.25% charge when you pay with a Visa, Mastercard or American Express credit card.

Please note that there is a 3% charge when you pay with JCB. The Hotel is no longer accept Diners Club Card as a payment method.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Location

Property Video

Guest Reviews

9
Based on 4066 reviews
Cleanliness: 8.1
Service: 10
Location: 10
Room Quality: 9.07
Amenities: 8.61
Value for Money: 9.06
Food and Beverage: 7.59
Overall Experience: 9.55
W
W15Iluka • couple • au
8
Wonderful location and good sized room.
Pros:

Location was excellent whilst the room was very good and clean. Customer service was generally good except finding a workman in our room upon entering. He did apologise.

Cons:

Maybe in need of updating some items as a couple were not in working order.

2026-08-08 • via Nuitee
C
Cam • solo_traveller • au
10
2026-08-08 • via Nuitee
J
Jake • extended_group • au
9
Fun, relaxing, full of great vibes
Pros:

Location was in a perfect spot, close to all the nice dining restrooms

2026-08-07 • via Nuitee
K
Karen • solo_traveller • au
10
One of the best hotels I have stayed in
Pros:

Great location. Clean and very calming. Staff were ever so attentive and professional

Cons:

Nothing

2026-08-06 • via Nuitee
S
Samantha • couple • au
10
Pros:

Location was good, staff were extremely helpful and friendly

2026-08-06 • via Nuitee
V
Vincent • solo_traveller • au
7
Pros:

The view

Cons:

Restaurant closed early, desk staff not very helpful

2026-08-06 • via Nuitee
R
Read • solo_traveller • nz
8
Pros:

The hotel the room the views were excellent

Cons:

I felt the breakfast was very average

2026-08-06 • via Nuitee
A
Ana • solo_traveller • ee
10
2026-08-04 • via Nuitee
J
Janne • couple • fi
10
Pros:

Coffee and omelettes in the breakfast were superb.

Cons:

No fresh orange juice and only limited fruits in the breakfast. Granola/muesli selection was limited.

2026-08-04 • via Nuitee
C
Catarina • extended_group • au
9
Clean, tidy, spacious rooms and friendly staff.
Pros:

Great location close to Dfo and casino.

Cons:

Should be free parking & free breakfast for that price

2026-08-04 • via Nuitee
I
Itumeleng • solo_traveller • za
9
2026-08-04 • via Nuitee
J
Jack • couple • au
9
2026-08-04 • via Nuitee
S
Shashvadutt • solo_traveller • au
8
2026-08-04 • via Nuitee
L
Lisa • solo_traveller • au
7
2026-08-03 • via Nuitee
B
Bonnie • couple • nz
9
A great stay
Pros:

Location was close to DFO mall and the exhibition centre

Cons:

Nothing

2026-08-03 • via Nuitee
L
leah • couple • au
9
2026-08-02 • via Nuitee
S
SIXIN • family_with_children • cn
10
总体还不错
Pros:

每天卫生清洁及时 早餐还不错

Cons:

卫生程度可以再加强 我们房间第一天进去灰尘比较大 杯子和碗放进洗碗机后洗碗机没有运作 我需要自己手洗

2026-08-02 • via Nuitee
O
Ozlem • couple • au
10
2026-08-02 • via Nuitee
D
Dr.SAIF • solo_traveller • au
10
2026-08-02 • via Nuitee
T
Trevor • couple • au
10
2026-08-02 • via Nuitee