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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Private parking
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Accessible parking
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Board games/puzzles
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Minimarket on site
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Snack bar
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Screens / Barriers between staff and guests for safety
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Each modern studio at HYATT house Richmond West boasts a flat-screen cable TV and a seating area. Guests can enjoy the convenience of a full kitchen with a dishwasher and microwave, as well as a private bathroom with a hairdryer and free toiletries.
Convenient Amenities
Guests can take advantage of the 24-hour reception, safety deposit box, and free parking. The hotel also offers meeting rooms, dry cleaning services, and a self-serve laundry facility. Additionally, a business center with fax and copy services is available for those traveling for work.
Prime Location
Located in Short Pump, Henrico, our hotel is just a short walk away from the Short Pump Town Center and Funny Bone Comedy Club. With the University of Richmond only 15.8 km away, HYATT house Richmond West is the perfect choice for both leisure and business travelers.
Book your stay at HYATT house Richmond West now for a memorable experience!
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Very close to all the shops and restaurants.
Next door to the mall
Location and shopping and dining right at your footsteps!
Bed and pillow was amazing!
The common areas was somewhat warmer than I expected.
Overall a good hotel in a great location. Dining and shopping are abundant right next door.
There is an issue with the shower leaking water on the floors. It appears the hotel is trying to correct a previous design with newly installed shower doors.
Not quite there yet. It's mildly annoying. But I have stayed here 3 times now and feel it's a good value and a nice place.
We stayed as WOH Explorist guest while our AC was under repairs. Our WOH status was acknowledged and amenities provided. We were not offered a complimentary upgrade but we were literally here to sleep and lucky enough to grab breakfast. The hotel is freshly renovated, clean and conveniently located
Great location!!! Easy to get to, near shopping and restaurants!
The Hyatt House at Short Pump went way beyond my expectations. The location is fabulous , with access to a gorgeous outdoor mall and plenty of restaurant options. The staff is helpful, professional and well trained in every aspect. I would like to mention the excellent service of Front Desk Manager Sunil and the Bar Manager Shari. Both went way beyond to be helpful and attentive. My room was spacious and pleasant , it truly is a jewel of a Hotel.
Good location and convenient to shopping and dining. The front desk staff was less than chipper. They charge a ridiculous $10 per hour for early check in. The corner "Hollywood Suite" was silly and I was disappointed it did not have a kitchenette like the other rooms even though it was more expensive. My son said the couch bed was horrible (he's 10). The door to the bedroom was a sliding door and did not stay shut or provide much privacy. If we return we would opt for a regular room with kitchenette.
Best sleep I've had in a long time. Very comfortable. Staff was very friendly. Breakfast was very good!
Great location, very clean and comfortable room and bed. Full-size fridge to store all your bottled water and other food needs for the entire week. Very quiet as well. Mall right outside the parking lot, Perfect.
We had to hunt for wash cloths. Wash cloths should be available twice per day (in the morning and in the evening) for hygiene. Trash cans at the front should also be emptied timely and litter should be removed regularly from hotel assigned parking. The breakfast variety and presentation were excellent. There was a coffee and tea station that were excellent in appearance and options. Decor in the public space areas and guest rooms were excellent and modern. Noise was no issue despite the hotel being solidly booked. However, a better solution must be implemented for the guest laundromat. The guest laundry is coin operated. If the hotel chooses not to modernize, a change machine must be installed or the hotel should advertise that quarters are available for purchase at the front desk. Cashless or coin-operated systems each may have their faults but the hotel must implement a system that is more guest friendly. A combination of cashless and coin-operated could also be tested if the property is hesitant to invest in cashless options at this time.
The place had turned in to a dump. No a/c working in the lobby , hallways , elevator, and to beat it all the room has a motion sensor you have to
Move every 15 mins or the a/c turns off . It’s hard to relax in this place being hot all the time . Management sucks as they only work during the week so nothing could be done . Also only one working elevator for the past 6 months and it’s a construction dirty elevator. It used to be a nice hotel But not any more .
Location, near shopping center and restaurants
Actual location is awesome
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