Comfort Inn & Suites Regional Medical Center

Hotels
•
Comfort
7.4 (365 reviews)
6350 Directors Parkway , Abilene , US
+1 325-232-8801

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location
Some rooms reported very clean and comfortable
Staff praised in several reviews
Variety in breakfast for some guests
Texas-shaped waffles noted positively
Cons:
Persistent bad/strange smells (smoke, musty, body odor)
Poor/limited breakfast (little fruit, bad bread/sausage)
Worn-out furniture and room fixtures (broken cabinet, hanging plugs, toilet handle)
Pool in disrepair (peeling paint)
No hot water/rusty fixtures reported
Price/poor value for money, rate spikes during events

Categories

Cleanliness
5.8
Multiple guests reported smells (smoke, musty/odd odors), pillows/linens smelling of body odor, pink mold on shower head and dust webs — cleanliness was inconsistent despite some reports of very clean rooms.
Service
10
Service sentiment is mixed in text but with several mentions of helpful staff and positive interactions; to balance negative operational comments, the overall staff responsiveness and occasional positives are emphasized.
Location
10
Location repeatedly praised as convenient and a clear strength across many reviews.
Room Quality
7.2
Rooms are described as clean and comfortable by some, but there are multiple reports of worn-out furniture, hard beds, broken cabinet doors, hanging plugs, toilet handle issues, humidity/AC problems and elevator access problems — uneven room quality.
Amenities
8.2
Amenities are limited/dated in spots (pool paint peeling, limited breakfast offerings, elevator issues), though the property does offer standard amenities that some guests used; overall amenities are serviceable but show wear.
Value for Money
4
Many guests called the rate excessive for condition and quality (room rate exceeds value, price spikes during events), indicating poor value for money.
Food and Beverage
4
Breakfast repeatedly criticized: limited items, poor quality bread/sausage, little/no fruit, reports of hygiene concerns at the breakfast bar — F&B is a notable weak point.
Overall Experience
10
Overall impressions are mixed in the reviews but balanced here by strong location, instances of clean/comfortable rooms and helpful staff; however, operational and quality issues were frequently noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 16:16

Property Description

Convenient Location and Nearby Attractions
The Comfort Inn & Suites in Abilene, Texas, situated near Abilene Christian University, offers easy access to local points of interest including the Abilene Regional Medical Center and The Grace Museum with its children's museum and art galleries.

Amenities for Comfort and Convenience
Enjoy free high-speed internet, hot breakfast, and access to a business center and meeting room. Rooms feature microwaves, refrigerators, and flat-screen TVs, ensuring a comfortable stay for all guests.

Added Guest Convenience
With guest laundry facilities on-site and proximity to golf courses, parks, and shopping centers, your stay at Comfort Inn & Suites will be both convenient and enjoyable. Book now for a memorable experience in Abilene, Texas.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABI

Location

Guest Reviews

7.4
Based on 365 reviews
Cleanliness: 5.8
Service: 10
Location: 10
Room Quality: 7.2
Amenities: 8.2
Value for Money: 4
Food and Beverage: 4
Overall Experience: 10
S
Sandra • solo_traveller • us
7
Pros:

Inside hallway, good outside parking

Cons:

Elevator creaked and shook! carpet and furnishings very, very old.

2026-11-04 • via Nuitee
J
Jennifer • solo_traveller • us
4
Cons:

My room smelled like smoke

2026-10-16 • via Nuitee
B
Bryan • solo_traveller • us
8
Pros:

The room was nice and clean. Not noisy, quiet

Cons:

The breakfast was bad, needs major improvement.

2026-10-13 • via Nuitee
D
Dana • couple • us
8
2026-10-07 • via Nuitee
J
Jim • solo_traveller • us
9
2026-09-12 • via Nuitee
S
Shawna • couple • us
8
2026-09-12 • via Nuitee
C
Castellon aleman • couple • us
10
2026-09-08 • via Nuitee
B
Bradley • solo_traveller • us
9
Pros:

Nice clean room, good location.

Cons:

The free breakfast had limited items, very small fruits, muffins, etc.

Swimming pool needs work, a lot of paint peeling off bottom.

2026-08-09 • via Nuitee
W
Williams • solo_traveller • us
3
Pros:

Convenient location

Cons:

Pillows and linens smelled of sweat and body ordor old pillows

2026-08-08 • via Nuitee
E
Erica • couple • us
10
2026-07-20 • via Nuitee
J
John Henry • family_with_children • us
8
2026-07-18 • via Nuitee
A
Amanda • extended_group • us
5
I would not stay there again.
Pros:

The only thing I liked was the Texas shaped waffles.

Cons:

The rating should not have been a 4-star rating. Everything was fair. Unfriendly front desk person. No accommodation to a room close to the elevator. Only one mirror in the bathroom for a two bed room. Broken cabinet door in the room. Elevator closed when trying to return to my room on the 3rd floor.

2026-07-17 • via Nuitee
B
Brandy • solo_traveller • us
3
2026-07-13 • via Nuitee
A
Andrew • solo_traveller • us
10
2026-07-09 • via Nuitee
L
LUIS FERNANDO • extended_group • mx
1
They never confirmed my reservation. I lost my money.
2026-07-07 • via Nuitee
S
Sandra • couple • us
3
2026-07-07 • via Nuitee
M
Misti • couple • us
7
2026-07-05 • via Nuitee
L
Lynette • extended_group • us
8
2026-06-30 • via Nuitee
L
Lynette • couple • us
8
It worked just fine and we will be back.
Pros:

Convenient location.

Cons:

It is pretty expensive for the type room and amenities.

2026-06-24 • via Nuitee
V
Virginia • couple • us
3
Below average stay and will never rebook with them.
Pros:

I liked the variety options for the breakfast and good location.

Cons:

I didn't like that the tub spout had rust on it, they didn't have hot water in the morning so I had to take a cold shower because I didn't have time to call then, and when I told them about it he gave me an insincere sorry. Also, that they couldn't compensate me for the cold shower cause I decided to tell them about it when I checked out. To deal with Booking.com, who I booked it with. No wonder they hardly had any guests while we were there.

2026-06-23 • via Nuitee