Comfort Inn & Suites Regional Medical Center

Hotels
Comfort
7.6 (513 reviews)
6350 Directors Parkway , Abilene , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Excellent breakfast
Cons:
Cleanliness issues
Dated rooms
Overpriced for services
Some staff unresponsive

Categories

Cleanliness
6.49
Several reviews mentioned cleanliness issues, such as filth and lack of proper room cleaning.
Service
8.46
General sentiment highlights friendly staff and good service, though a few negative experiences noted.
Location
8.5
Positive remarks about the location being convenient for various needs.
Room Quality
6.95
Mixed reviews on room condition, with some complaints of dated furniture and cleanliness.
Amenities
8.48
Breakfast received positive feedback, but other amenities had some complaints.
Value for Money
6.94
Many reviews felt overpriced for the services provided.
Food and Beverage
7.49
Breakfast was praised, but overall food quality faced criticism.
Overall Experience
7.46
Overall sentiment indicates mixed experiences, with some enjoying their stay, while others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:19

Property Description

Convenient Location and Nearby Attractions
The Comfort Inn & Suites in Abilene, Texas, situated near Abilene Christian University, offers easy access to local points of interest including the Abilene Regional Medical Center and The Grace Museum with its children's museum and art galleries.

Amenities for Comfort and Convenience
Enjoy free high-speed internet, hot breakfast, and access to a business center and meeting room. Rooms feature microwaves, refrigerators, and flat-screen TVs, ensuring a comfortable stay for all guests.

Added Guest Convenience
With guest laundry facilities on-site and proximity to golf courses, parks, and shopping centers, your stay at Comfort Inn & Suites will be both convenient and enjoyable. Book now for a memorable experience in Abilene, Texas.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.6
Based on 513 reviews
Cleanliness: 6.49
Service: 8.46
Location: 8.5
Room Quality: 6.95
Amenities: 8.48
Value for Money: 6.94
Food and Beverage: 7.49
Overall Experience: 7.46
L
Lynette extended_group us
8
2026-06-30 via Nuitee
L
Lynette couple us
8
It worked just fine and we will be back.
Pros:

Convenient location.

Cons:

It is pretty expensive for the type room and amenities.

2026-06-24 via Nuitee
V
Virginia couple us
3
Below average stay and will never rebook with them.
Pros:

I liked the variety options for the breakfast and good location.

Cons:

I didn't like that the tub spout had rust on it, they didn't have hot water in the morning so I had to take a cold shower because I didn't have time to call then, and when I told them about it he gave me an insincere sorry. Also, that they couldn't compensate me for the cold shower cause I decided to tell them about it when I checked out. To deal with Booking.com, who I booked it with. No wonder they hardly had any guests while we were there.

2026-06-23 via Nuitee
M
MICHAEL solo_traveller us
3
Last stay at this location.
Pros:

The staff and location.

Cons:

The property is completely worn out. Furniture was coming apart. The plug for the alarm & lamp was hanging out of the wall. The a/c did not cool correctly and the humidity was ridiculous. The handle on the toilet needed replacement. The breakfast bread and sausage were not edible as they were so hard. The room rate far exceeds the value.

2026-06-22 via Nuitee
S
Sonya family_with_children us
4
This was not my first choice to stay, but feasible.
Cons:

Hotel has a funny smell and beds were very hard. Breakfast was not what i expected. Went the first morning there and did not go back once I saw a gentlemen using his hands a the breakfast bar. Not much to choose from for breakfast.
Asked for late check out but it was only a hour later than the normal when other hotel offer at 2-3 more hours.

2026-06-14 via Nuitee
G
Gregory solo_traveller us
9
2026-06-13 via Nuitee
C
Chong solo_traveller us
9
Pros:

Room was very clean and comfortable 👌

Cons:

Breakfasts no fruit, no good .

2026-06-12 via Nuitee
J
Judy solo_traveller us
10
2026-06-11 via Nuitee
S
Shirley family_with_children us
4
Disappointed for the and brand
Pros:

Beds clean and comfortable

Cons:

Bathroom had pink mold on shower head.
Dust web in corner
Door was lifting on bottom where it stood in flooded water of some sort

2026-06-10 via Nuitee
C
Caitlin family_with_children us
10
2026-05-28 via Nuitee
D
Drew solo_traveller us
6
Very short
Pros:

Nothing much

Cons:

The breakfast was terrible. Would have rather eaten at McDonalds.

2026-05-15 via Nuitee
G
Gilbert solo_traveller us
8
2026-05-14 via Nuitee
R
Rigoberto couple us
8
2026-05-12 via Nuitee
F
Fred family_with_children us
7
Price is super ridiculous. Will never stay again at that price.
Cons:

You raise the price of the room just because it was too many events in Abilene. I thought this was illegal and it’s terrible for family traveling to have to spend $350 for one night.

2026-05-07 via Nuitee
H
Hailey family_with_children us
7
2026-05-04 via Nuitee
A
Al couple us
5
Stay elsewhere
Pros:

Staff was very friendly and polite. Room was spacious and roomy.

Cons:

Sidewalk to the hotel was all chipped up making it hard to push the valet in. Your commercials talk about the great breakfast. Hours for breakfast was 6am-10am. We decided to go get breakfast at 7:30am. There were 2 omelets and 3 sausage patty's left. A half hour later, nothing was filled. When we left at 9am, the breakfast room was totally closed. If you advertise a great breakfast, you should live up to your commitment to your customers.

2026-05-01 via Nuitee
L
Lynette solo_traveller us
7
2026-04-26 via Nuitee
J
James family_with_children us
10
2026-04-03 via Nuitee
B
Brandon family_with_children us
10
Pros:

Location and cleanliness

Cons:

Had zero dislikes

2026-04-01 via Nuitee
D
Deanna solo_traveller us
1
Horrible, hotel was in terrible condition, office chair too gross to use, shower too gross to use
Pros:

Too scared to consume due to the condition of the hotel

Cons:

Evidence of flood in bedroom, hole in bathtub, material on office chair completely worn off, scared I was going to get bed bugs

2026-03-26 via Nuitee