Fairfield By Marriott New York Manhattan Times Square

Hotels
Fairfield Inn
8.2 (7309 reviews)
330 West 40th Street , New York , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Clean facilities
Cons:
Breakfast variety lacking
Rooms a bit small
High price compared to amenities

Categories

Cleanliness
7.7
Mixed reviews on cleanliness; some mention cleanliness issues in rooms and hallways.
Service
9.2
Friendly and helpful staff mentioned positively across multiple reviews.
Location
9.2
Location is highlighted as a major pro; strategic and central.
Room Quality
7.7
Rooms were described as small and needing updates, which impacts the overall quality rating.
Amenities
8.2
Breakfast is sufficient but not varied; some guests pleased with additional offerings.
Value for Money
7.2
Perceived as expensive for the quality received, impacting the value perspective.
Food and Beverage
7.7
Breakfast quality varies; limited but satisfactory for some.
Overall Experience
8.7
Overall satisfaction is good despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:45

Property Description

Rooftop Bar with City Views
Fairfield Inn & Suites By Marriott New York Manhattan/Times Square offers a stunning rooftop bar overlooking the city, providing a perfect spot to unwind and enjoy the skyline.

Modern Amenities and Services
Guests can enjoy complimentary WiFi, 4 HBO channels on a flat-screen TV, and access to a 24-hour fitness centre with top-notch equipment. Additionally, a business centre, tour desk, and Starbucks coffee ensure a convenient stay.

Central Location with Nearby Attractions
Situated just minutes away from Times Square, Penn Station, and popular landmarks like Radio City Music Hall and Central Park, this hotel is the ideal choice for travelers looking to explore the best of New York City.

Book now to experience the perfect blend of comfort, convenience, and luxury at Fairfield Inn & Suites By Marriott New York Manhattan/Times Square.

Important information:

For special condition reservations requiring a deposit, the deposit will be returned if the guest cancels 5 days before arrival. Due to conversion rates, the hotel is not responsible for the difference.

Please note: Guests must be 21 or older to check-in.

Please contact the hotel directly for hours of operation for The Sky Room bar.

Please note: All rates at this hotel include complimentary breakfast.

Please note: Rollaway beds are not available at this hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 85 per day.

Location

Property Accessibility

Total Disability Score: 53.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 141
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 16
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 7309 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 8.2
Value for Money: 7.2
Food and Beverage: 7.7
Overall Experience: 8.7
T
Tamera solo_traveller us
10
I would stay again and recommend.
Pros:

Clean, a good location, the staff were great.

2026-07-18 via Nuitee
R
Rekha family_with_children us
10
2026-07-18 via Nuitee
S
Susan solo_traveller us
7
Pros:

Friendly staff and comfortable room. Good location. The bed was comfortable.

Cons:

There was no room service.

2026-07-18 via Nuitee
J
Joaquin extended_group es
1
Decepcionante
Pros:

Lo mejor la ubicación

Cons:

Habitaciones pequeñas y mucho ruido con los trabajadores en huelga en la puerta

2026-07-17 via Nuitee
J
JUAN CARLOS family_with_children es
1
New York
Pros:

No puedo decir nada bueno

Cons:

Manifestación en la puerta del hotel 24 horas al día durante toda la estancia. Ruido insoportable hasta el punto de sentirte agredido.

2026-07-17 via Nuitee
C
CapricornQueenTraveler solo_traveller us
8
OVER NIGHT STAY
Pros:

The employees were very courteous and I was able to change rooms and check in earlier. HUGE THANK YOU THE STAFF!

Cons:

It was a union protest i was unable to receive parking had to park two blocks away from the hotel. Marriott should be ashamed help your employees!!!

2026-07-16 via Nuitee
J
Joaquin extended_group es
1
2026-07-16 via Nuitee
C
Carlos Javier extended_group es
1
Muchísimo ruido y escaso descanso
Pros:

El desayuno y la atención del personal

Cons:

Instalaciones viejas, moqueta sucia y raída. Además hemos coincidido con una huelga de parte del personal que ha hecho imposible el descanso

2026-07-16 via Nuitee
C
Carlos Javier extended_group es
1
Excesivo ruido y poco descanso
Pros:

El desayuno y la atención del personal

Cons:

Ruido excesivo por manifestación y huelga del personal en el exterior. Alojamiento viejo y moqueta raída

2026-07-16 via Nuitee
J
JUAN CARLOS extended_group es
1
Desastre
Pros:

Realmente nada. Ha sido una experiencia desastrosa.

Cons:

Había una manifestación en la entrada del hotel 24 horas. Salir o entrar al mismo, era un auténtico suplicio.

2026-07-16 via Nuitee
C
Chad couple us
7
Good location, unfortunate protestors going on about the hotel pay
Pros:

It was clean and in a good location

Cons:

Not the hotels fault, but they had disruptive protesting all day until 10pm and then again the next morning before 7am. The reason for the protest was low pay scale so it was awkward staying there and having that argument going on via protest.

2026-07-15 via Nuitee
R
Rafael family_with_children br
8
Custo Benefício ok
Pros:

Localização

Cons:

Estava tendo um protesto de funcionários. O barulho era ensurdecedor! E a limpeza deixava a desejar

2026-07-15 via Nuitee
A
Ahmed family_with_children ma
9
Séjour agréable, emplacement parfait proche de Times Square
Pros:

Personnel très accueillant et à l’écoute. L’emplacement est idéal, à proximité de Times Square et de nombreux restaurants. Nous avons oublié notre téléphone portable et l’équipe s’est très bien occupée de nous le faire récupérer, ce qui a été très apprécié. Nous avons également bénéficié d’un check-out tardif, ce qui a été un vrai plus.
Seul bémol : notre séjour a coïncidé avec une grève des employés, avec beaucoup de bruit devant l’hôtel pendant toute la durée de notre visite. Cela a un peu nui à la tranquillité du séjour, mais l’accueil et le service sont restés irréprochables.

Cons:

Points faibles : le petit-déjeuner manque de variété et se répète d’un jour à l’autre

2026-07-15 via Nuitee
H
Hsuan Chin solo_traveller tw
8
2026-07-14 via Nuitee
K
Khadel couple gh
3
Not to my expectation
Pros:

The location was great and their breakfast tasted good just like any American breakfast but could diversify and add more varieties looking at the money spent on a room

Cons:

There was no help with our luggages and the staff just watched on whiles we moved our luggages both check in and check out. There was a lot of noise ongoing due to a strike but not so sure about the reason behind the strike and they protestors kept on making noise right infront of the hotel and one told me the hotel was closed and could not check in . The hotel could have done better by placing a representative in front of the hotel to guide guest. And this happened when I was checking in

2026-07-14 via Nuitee
R
Rob extended_group us
2
Absolutely horrible. Stay anywhere else. Marriot will not do anything to protect you.
Pros:

It was horrible. There is a protest there and you will not be able to sleep at all. The staff will not accommodate and you will be forced to stay as they will not give you enough notice to switch hotels.

Cons:

The protesters and the fact that you can not leave or enter without being harassed and yelled at. If there is a fire you will be dead as the entrance is blocked off by the hotel.

2026-07-14 via Nuitee
F
Francisco couple es
8
Como todos los hoteles fuera de España, justito
2026-07-14 via Nuitee
R
Ricardo Lopes family_with_children br
10
Superou as expectativas!
Pros:

Superou as expectativas! Excelente localização, a pouca passos da Times Square, estação de metrô na rua, fizemos tudo a pé usando o metrô. Funcionários atenciosos e solícitos, sempre havia água e cafezinho disponíveis na recepção, camas super confortáveis, troca diária de toalhas e arrumação dos quartos. O café da manhã foi um diferencial, simples mas tem o necessário, tudo gostoso e ainda é possível fazer uma marmita para comer depois. Enfim, o hotel nos surpreendeu e voltaríamos com certeza!

Cons:

Unico ponto ruim mas que o hotel não tem culpa; do dia em que chegamos até o dia que fomos embora estava tendo um protesto na porta do hotel bastante barulhento, eles ficavam o dia todo e a madrugada toda batendo tambor, gritando, isso incomodou bastante pois o nosso quarto era virado pra rua. O hotel até disse que se quiséssemos poderíamos cancelar a estadia mas não tinha como pois a cidade estava lotada e impossível a sair com a família toda procurando outro hotel.

2026-07-13 via Nuitee
J
Joe extended_group gb
9
Decent location, heart of Manhattan.
Pros:

Heart of NYC, lovely room - big double bed with bathroom. free breakfast too, it was quite busy but lots of options.
Very close to the 42nd st/Port Authority.

Cons:

Nothing really, room wasn't massive but its bigger than most ive stayed at in NYC.

2026-07-13 via Nuitee
O
Orlando solo_traveller us
8
2026-07-13 via Nuitee