Comfort Inn & Suites Crestview South

Hotels
•
Comfort
9 (582 reviews)
900 Southcrest Drive , Crestview , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms and well-kept property
Very comfortable beds
Friendly, attentive staff (helpful during evacuations)
Good/free breakfast frequently praised
Convenient location to highways, dining and shopping
Affordable/good price-value
Pet-friendly accommodations noted
Guests report feeling safe
Cons:
Old carpet/musty smell reported in some rooms
Thin walls — noise from neighboring rooms
Limited gym and small pool (pool too small)
WiFi spotty in rooms (works better in lobby/pool area)
Occasional service issues during hurricane/check-in
Motion-activated bathroom lighting issues reported
Coffee not hot and breakfast menu lacks variety for some
Billing issue (attempted double charge) and elevator door problems

Categories

Cleanliness
8.8
Multiple guests repeatedly described rooms and property as clean and well kept; a few noted issues (old carpet musty smell, elevator area odor, hurricane-related water).
Service
9.4
Staff overwhelmingly described as friendly, attentive and helpful (several mentions of specific staff assisting during evacuations and at front desk); isolated reports of an unwelcoming check-in during a hurricane-related situation.
Location
9.2
Frequently called convenient to highways, dining and shopping and 'near things'; one or two comments said access was awkward from certain directions.
Room Quality
8.6
Beds and suites often praised as very comfortable; some negatives include thin walls/noise, occasional uncomfortable springs, and an aging carpet in some rooms.
Amenities
8.7
Breakfast praised as a consistent positive; pool and gym noted but described as small/limited, wifi reported spotty (lobby/pool stronger), and little/no pool lighting at night.
Value for Money
9.2
Multiple mentions of good price and affordability and repeat stays imply strong value; isolated billing issue (double charge) reported.
Food and Beverage
8.6
Breakfast frequently highlighted as very good (some called it exceptional); a few complaints about lack of menu variety and one explicit comment of 'desayuno pésimo.'
Overall Experience
9.5
Many guests highly recommended the hotel, are repeat visitors, and reported feeling safe and well cared-for; a small number experienced negative incidents (check-in issue, hurricane disruptions).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Nearby Attractions
The Comfort Inn & Suites hotel is conveniently located near Ft. Walton Beach, Destin Beach, and various attractions like Eglin Air Force Base and Florida's Gulfarium museum.

Amenities
Guests can enjoy free high-speed Internet, an outdoor pool, fitness center, and a complimentary hot breakfast with a variety of options to choose from.

Convenience for Guests
Corporate travelers can benefit from the on-site business center, meeting room, and extended stay rates. All guest rooms are equipped with modern amenities, and the hotel also offers guest laundry facilities, a sundry shop, and is pet-friendly.

Book your stay at Comfort Inn & Suites for a relaxing and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VPS

Location

Guest Reviews

9
Based on 582 reviews
Cleanliness: 8.8
Service: 9.4
Location: 9.2
Room Quality: 8.6
Amenities: 8.7
Value for Money: 9.2
Food and Beverage: 8.6
Overall Experience: 9.5
R
Rebecca • couple • us
10
2026-10-31 • via Nuitee
J
John • couple • us
10
Good price and comfortable
Pros:

Clean and comfortable

Cons:

Coffee wasn’t hot

2026-10-28 • via Nuitee
E
Ellen • couple • us
8
Pros:

Clean, convenient location,

Cons:

Just an odd problem with motion activated bathroom lighting. Went out every 2/3 minutes. Made shower ing a challenge!

2026-10-26 • via Nuitee
C
Chase • solo_traveller • us
1
Short.
Pros:

I liked the location relative to the main highway.

Cons:

While yes, the hotel was running on backup because of the recent hurricane, the staff did not greet me at all and was more disturbed by me asking to check in than anything. We did not stay.

2026-10-16 • via Nuitee
S
Suzanne • extended_group • us
7
Pros:

Jay was so attentive as we had to have a place to stay during mandatory hurricane evacuation! So helpful and pleasant he was

Cons:

Water on floor due to hurricane

2026-10-11 • via Nuitee
J
James • couple • us
10
Pros:

The property, room, staff and breakfast were exceptional!

2026-10-09 • via Nuitee
K
Krodel • solo_traveller • us
10
Excellent
Pros:

The people are excellent employees. Property was clean .
Have stayed there for years and will continue.

Cons:

Nothing

2026-10-07 • via Nuitee
W
Wesley • solo_traveller • us
10
2026-09-15 • via Nuitee
L
Lisa • solo_traveller • us
10
Pros:

The friendly staff, how accommodating they were for my dogs and great breakfast

Cons:

There was nothing I didn't like. I've stayed here 3 times and never have any complaints

2026-09-14 • via Nuitee
K
Krodel • couple • us
10
Wonderful
2026-09-14 • via Nuitee
H
Heather • solo_traveller • us
10
Pros:

The rooms are clean, beds are extremely comfortable and the staff are very polite

Cons:

N/A

2026-09-09 • via Nuitee
C
Clare Pascua • solo_traveller • us
9
Pros:

The room was clean, beds comfortable, and the staff was friendly. Free breakfast was good.

Cons:

The old carpet gave the room a musty smell.

2026-09-08 • via Nuitee
W
Wesley • solo_traveller • us
10
2026-09-08 • via Nuitee
F
Franci • extended_group • co
9
Todo fue perfecto, precio y calidad !
Pros:

Todo

2026-09-05 • via Nuitee
G
George • couple • us
8
2026-09-05 • via Nuitee
L
Leroy • couple • us
8
Pros:

Good locally, good breakfast

Cons:

Would visit again

2026-09-04 • via Nuitee
M
miguel • solo_traveller • us
10
2026-09-03 • via Nuitee
S
Sheshe • solo_traveller • us
8
2026-08-29 • via Nuitee
C
Cynthia • extended_group • us
10
2026-08-28 • via Nuitee
K
Krodel • solo_traveller • us
10
Great
Pros:

Personel

Cons:

Nothing

2026-08-18 • via Nuitee