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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Non-smoking throughout
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Sun terrace
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Designated smoking area
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Shared lounge/TV area
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Wheelchair accessible
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Allergy-free room
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Kid meals
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ATM/cash machine on site
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Outdoor furniture
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Picnic area
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Modern Hotel in Suffolk, Virginia
Convenient Location: Situated in the Harbour View Commerce Park, offering shopping, dining, and entertainment options.
Comfortable Amenities: Enjoy spacious guestrooms with microwaves and mini-refrigerators, on-site fitness center, in-room coffeemakers, 24-hour convenience store, and indoor swimming pool.
Near Major Corporations: Close proximity to Lockheed Martin, Northrop Grumman, and Boeing offices, just a short drive from downtown Norfolk.
Book your stay at the Hilton Garden Inn Chesapeake/Suffolk for a relaxing and convenient experience.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
The location.
The property was very dirty, pool was unclean, hot tub was out of service. We stopped at the bar, bugs in liquor bottles. When requesting new bedding and hand soap for the bathroom that was empty, we had to go get it and take it to our room. Short staffed and rooms keys were not working cause major delays in check in and service
)I was given a roomnand the bathroon was not clean. There were 3 housekeepinf employeea exactlt outside my roo fussing aboutbwhobwas suppose to clean my room. I had to go to the check in desk 3 times to inquire just to be told we are working on it. Finally , I asked for the manager who actes like he didnt know what to do. I suggested how about you give me another room. Finally got my room and had to rush to get dress to make it to my event. It was totally uprofessional and no compensarion was offered and no apology from the manager. The housekeeper had the audacity to ask did I get the room clean and she was trying to help me out . Where does this happen in the hospitality business?
)I was given a roomnand the bathroon was not clean. There were 3 housekeepinf employeea exactlt outside my roo fussing aboutbwhobwas suppose to clean my room. I had to go to the check in desk 3 times to inquire just to be told we are working on it. Finally , I asked for the manager who actes like he didnt know what to do. I suggested how about you give me another room. Finally got my room and had to rush to get dress to make it to my event. It was totally uprofessional and no compensarion was offered and no apology from the manager. The housekeeper had the audacity to ask did I get the room clean and she was trying to help me out . Where does this happen in the hospitality business?
Bed was so comfortable. I wish pricing would be the same at the counter as if would be on an app. Went to the desk at the hotel and she had nothing, but my son checked an app and they had a room at your hotel for $70 less.
See above
Very clean, professional, friendly staff
nothing
We booked a junior suite for our stay, but at check-in we were given a handicap-accessible room with a bed set low to the floor — nothing like what we reserved. When I went back to the desk to ask what happened, staff explained that another guest had extended their stay, so our original room was given away and we were reassigned without any notice.
They offered a queen suite as a temporary fix and promised we'd be moved into the correct room the next day. The next day came and went — no room change. When I followed up, I was told it would now be another full day before we could move. At that point I'd had enough. There was no real solution being offered, just more delays, so we found another hotel, checked out early, and left.
If you book a specific room type here, don't assume you'll actually get it — and don't count on the staff to make it right if something goes wrong. Very disappointing experience.
Inviting and comfortable
No comnent
Inviting and comfortable
No comnent
I liked the room. 2queens. Family of 4. Lots of nice cabinets and areas to put our stuff away and relax.
Slow elevator
N/A
Short on Towels
Hot tub wasn't working.
I made mistake booking here wanted riverfront. This hotel made me allergic. I kept sneezing in room guaranteed mold in vents.
Moldy musty in my room left 2h after check in go to Hilton Suffolk Riverfront.
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