TownePlace Suites by Marriott Bossier City

Hotels
TownePlace Suites by Marriott
9.6 (324 reviews)
1009 Gould Drive , Bossier City , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and comfortable rooms
Cons:
Limited breakfast options
Room noise issues

Categories

Cleanliness
9.4
Clean, comfortable, and peaceful environment during stay.
Service
10
Exceptional service from staff, particularly Ms. Annette, greatly enhanced the experience.
Location
9.87
Great location, close to the convention center with easy access to local amenities.
Room Quality
9.41
Spacious and clean rooms, although a bit dated.
Amenities
9.36
Standard amenities were available, but breakfast options were limited.
Value for Money
9.89
Good value considering location and service quality.
Food and Beverage
8.85
Breakfast was praised for quality, though options were limited.
Overall Experience
10
Overall a wonderful stay enhanced by staff professionalism and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:20

Property Description

City Views and Free Bikes
Experience stunning city views from your room at TownePlace Suites by Marriott Bossier City and enjoy exploring the area with complimentary bike rentals.

Modern Amenities
Relax in air-conditioned rooms equipped with a flat-screen TV, kitchenette options, and free WiFi. Start your day with a delicious buffet breakfast and take advantage of the in-house snack bar.

Convenient Location
Located near popular attractions like Louisiana Boardwalk and Ark La Tex Mardi Gras Museum, our hotel offers easy access to nearby entertainment and cultural sites. Book your stay now at TownePlace Suites by Marriott Bossier City.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHV

Location

Guest Reviews

9.6
Based on 324 reviews
Cleanliness: 9.4
Service: 10
Location: 9.87
Room Quality: 9.41
Amenities: 9.36
Value for Money: 9.89
Food and Beverage: 8.85
Overall Experience: 10
C
Christa solo_traveller us
10
2026-08-15 via Nuitee
R
Rodney couple us
1
It was disappointing at best
Pros:

The room was close to an elevator

Cons:

They switched my room from a two room suite to a very small king room. I could’ve gotten a king room anywhere in Shreveport. The front desk person lied to me. I know I booked a suite. It was changed without my being aware of it.

2026-08-06 via Nuitee
S
Shawn solo_traveller us
4
2026-07-02 via Nuitee
S
Shaundra solo_traveller us
10
Very friendly staff. Quiet stay.
Pros:

Close to where I needed to be.

2026-06-18 via Nuitee
K
Kari couple us
8
Comfortable and good value.
Pros:

The staff was welcoming and amazing and the breakfast was delicious.

Cons:

Just the proximity to Frwy because of noise. And not having automatic doors.

2026-06-15 via Nuitee
B
Barry solo_traveller us
8
2026-05-21 via Nuitee
E
Emanuel couple us
8
Enjoy the stay.
Pros:

The property was great.Food was pricey

Cons:

The fridge didn’t work.

2026-05-18 via Nuitee
S
Shelda solo_traveller us
3
Sub standard ; won’t be back
Pros:

Good mattress

Cons:

Roaches in bathroom/ bedroom
Spiders on wall & couch
Couldn’t sleep/ train

2026-05-12 via Nuitee
T
Trevor couple us
10
2026-05-04 via Nuitee
S
Shernita couple us
10
2026-04-23 via Nuitee
S
Shernita solo_traveller us
10
Pros:

Great customer service

Cons:

N/a

2026-04-11 via Nuitee
M
MotorMama56 Family Sherman, Texas
2
Unacceptable sofa bed and non-existent customer care
Pros:

Reserved a 2-bedroom suite at this facility with plans for one son to sleep on sofa bed as our stay was only one night. At 11:00 p.m. opened sofa bed to discover it is a hard platform, there is no mattress or other padding. Called front desk with request for comped single room so son can sleep on bed. Charged $150 for second room (already paid $250 for suite). Basically hostage at this point. Many calls to hotel management not answered. Complaint sent through corporate site with response thanking me for my feedback and noting my satisfaction with the cleanliness of the room. $50 refunded so still out $100 for the second room.

2026-04-03 via Tripadvisor
A
adrianwN7517MD Couples
10
Good
Pros:

Annette front desk lady. She is very patient & good service I appreciate her service!

2026-04-02 via Tripadvisor
N
njoireading247 Family Johns Creek, Georgia
4
Good location
Pros:

We chose this based on the location right off the interstate, but it was really not the best choice. On the upside----the staff was great!!!! Also, there were signs out that renovations were being done. Unfortunately, they had not been done in our room.
It was fine for one night and I'm sure that after the renovations are made, it will be much better. It does have the kitchen area, a nice sitting area, and breakfast was good.

2026-04-01 via Tripadvisor
C
Chakiyah couple us
10
2026-03-30 via Nuitee
A
Antoinette family_with_children us
10
2026-03-28 via Nuitee
P
PRAVEEN family_with_children us
1
Cons:

The hotel did not honor my reservation and gave me a room completely different from what was shown on the website and when I asked they said talk to booking.com besides they had availability. None of the TV apps were working, and there was no cold water—only hot water in the shower and bathroom.
Breakfast was unacceptable. On the first day of my stay, they had no cereal, eggs, bread, yogurt, or fruit. When I asked the staff, they said they couldn’t do anything because their delivery truck had not arrived. Apparently, they had no backup plan and could only offer apologies.
Overall, poor service and poor management. I would not recommend staying here.

2026-03-23 via Nuitee
S
serenasA9398SN Family
10
Kindness and Welcoming !
Pros:

The staff was warm and welcoming. They provided great customer service. Great location!

2026-03-14 via Tripadvisor
B
bmar_2003 Solo travel Colorado Springs, El Paso County, Colorado
6
Ok but not modernized
Pros:

In a business area and hard to find in dark. Very tiny everything. Room was clean but very dated! Scratches and chips on counters and fridge. Did not have breakfast but room was tiny...maybe 4 tables. Very old building. All rooms had bathtub/shower combos and tiny. Can't stress enough.

2026-03-01 via Tripadvisor
S
sharon couple us
10
2026-02-26 via Nuitee