Cocoon at The International Inn

Hotels
•
Independent
7.6 (3850 reviews)
4 South Hunter St off Hardman St, Liverpool, England, L1 9JG , Liverpool , GB
44-151-7098135

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Facilities

Arcade/game room
Free WiFi
24-hour front desk
Luggage storage
Elevator
Television in common areas
Arcade/game room
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance

Review Highlights

Pros:
Friendly staff
Excellent location
Affordable price
Cons:
Poor cleanliness
Inadequate room quality
Limited amenities

Categories

Cleanliness
5.49
Multiple reviews highlighted issues with cleanliness, including dirty bedsheets and bathrooms.
Service
8.96
The staff were described as friendly and helpful, with prompt responses to issues.
Location
9.5
Excellent location mentioned in several reviews, very convenient for access.
Room Quality
6.95
Some rooms were claustrophobic and had issues like no windows, affecting overall quality.
Amenities
6.48
Limited amenities mentioned, with issues like inaccessible heater controls and lack of basic items.
Value for Money
7.44
Mixed feedback on value; good location but poor room quality and cleanliness impacted perception.
Food and Beverage
8.49
No specific comments on food, assumed standard for hotel tier.
Overall Experience
7.46
Overall, reviews indicate an average experience with good location but significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:32

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access, an arcade/game room, and a common area TV.

Room Features
Relax in one of our 32 guestrooms with LCD televisions and room service at your fingertips.

Central Location
Stay at the heart of Liverpool, just a short walk from Liverpool ONE and the Liverpool Empire Theatre.

A stay at Cocoon at The International Inn immerses you in the vibrant sights and sounds of Liverpool – book now to experience the city in comfort.

Important information:

  • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Alcohol is not served at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

7.6
Based on 3850 reviews
Cleanliness: 5.49
Service: 8.96
Location: 9.5
Room Quality: 6.95
Amenities: 6.48
Value for Money: 7.44
Food and Beverage: 8.49
Overall Experience: 7.46
P
Phil • solo_traveller • gb
8
2026-02-14 • via Nuitee
A
Andriani • family_with_children • cy
9
Pros:

Βοηθητικό και ευχάριστο προσωπικό!

2026-02-14 • via Nuitee
P
Phil • solo_traveller • gb
10
Great location generally well priced excellent cooking facilities to cook and serve
Pros:

Nice receptionist
Very clean room

Cons:

It is noisy sharing with others especially on a Friday or Saturday night

2026-02-14 • via Nuitee
S
Shannon • couple • gb
8
Not bad
Pros:

Not bad value over all. Carpets in communal areas need changing

Cons:

No windows in the room

2026-02-13 • via Nuitee
M
Marta • solo_traveller • gb
10
2026-02-13 • via Nuitee
A
Antal • solo_traveller • gb
7
2026-02-13 • via Nuitee
A
Aishah • solo_traveller • gb
10
2026-02-13 • via Nuitee
R
Rebekka • family_with_children • gb
8
2026-02-13 • via Nuitee
A
ahmed • solo_traveller • gb
1
2026-02-13 • via Nuitee
L
Liam • solo_traveller • gb
1
Pros:

Going to sue youal of it

2026-02-12 • via Nuitee
S
Staneff • family_with_children • ar
8
2026-02-12 • via Nuitee
C
Claudia • solo_traveller • gb
8
2026-02-12 • via Nuitee
K
Kav_ • solo_traveller • cl
7
Pros:

The staff so friendly! Cocina equipada y cómoda al igual que la sala de estar con TV y mesa de pool.

Cons:

The bathrooms had nothing to hang clothes on or towels on. There was no shower drain either.

2026-02-10 • via Nuitee
S
Simon • solo_traveller • cn
10
Nice Surprise Stay
Pros:

Excellent attitude by the staff and very clean and comfortable room.

Cons:

Nothing really

2026-02-10 • via Nuitee
C
Claire • solo_traveller • gb
6
Other than the obvious everything else was fine
Pros:

Clean

Cons:

Cleaner had wedged the main door to the room open, in which people who walked through the corridor would see me laying in bed 🤔 Never experienced that ever in my whole life. Obviously I wasn’t best pleased. I’m sure a lot of people would have felt the same way.

2026-02-10 • via Nuitee
P
Patrcia • extended_group • gb
9
All very good, thank you.
Pros:

Everything was great, location, room and bed.

Cons:

There was a little noise from the bar at the back, but I had ear plugs with me so all was ok.

2026-02-10 • via Nuitee
A
alvarez • family_with_children • es
10
2026-02-09 • via Nuitee
H
Harley • couple • gb
10
2026-02-09 • via Nuitee
C
Carl • family_with_children • gb
9
Pros:

A last minute booking due to train cancellations.
Great value and comfortable.

2026-02-09 • via Nuitee
M
Marcus • couple • nl
2
Verschrikkelijk
Pros:

De medewerkers!
De ruimte was verschrikkelijk! Schaam je dood

Cons:

Het was vies er was schimmel het stonk het was heet en benauwd. De kussens waren geen kussens maar een soort a4tjes qua dikte.

En de matrassen waren geel

2026-02-09 • via Nuitee