Cocoon at The International Inn

Hotels
•
Independent
7.6 (4105 reviews)
4 South Hunter St off Hardman St, Liverpool, England, L1 9JG , Liverpool , GB
44-151-7098135

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Facilities

Arcade/game room
Free WiFi
24-hour front desk
Luggage storage
Elevator
Television in common areas
Arcade/game room
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance

Review Highlights

Pros:
Friendly staff
Excellent location
Affordable price
Cons:
Poor cleanliness
Inadequate room quality
Limited amenities

Categories

Cleanliness
5.49
Multiple reviews highlighted issues with cleanliness, including dirty bedsheets and bathrooms.
Service
8.96
The staff were described as friendly and helpful, with prompt responses to issues.
Location
9.5
Excellent location mentioned in several reviews, very convenient for access.
Room Quality
6.95
Some rooms were claustrophobic and had issues like no windows, affecting overall quality.
Amenities
6.48
Limited amenities mentioned, with issues like inaccessible heater controls and lack of basic items.
Value for Money
7.44
Mixed feedback on value; good location but poor room quality and cleanliness impacted perception.
Food and Beverage
8.49
No specific comments on food, assumed standard for hotel tier.
Overall Experience
7.46
Overall, reviews indicate an average experience with good location but significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:32

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access, an arcade/game room, and a common area TV.

Room Features
Relax in one of our 32 guestrooms with LCD televisions and room service at your fingertips.

Central Location
Stay at the heart of Liverpool, just a short walk from Liverpool ONE and the Liverpool Empire Theatre.

A stay at Cocoon at The International Inn immerses you in the vibrant sights and sounds of Liverpool – book now to experience the city in comfort.

Important information:

  • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Alcohol is not served at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

7.6
Based on 4105 reviews
Cleanliness: 5.49
Service: 8.96
Location: 9.5
Room Quality: 6.95
Amenities: 6.48
Value for Money: 7.44
Food and Beverage: 8.49
Overall Experience: 7.46
M
Martin • solo_traveller • gb
10
It was just a little gem everything I needed thankyou
Pros:

Very close to the city

Cons:

Nothing

2026-07-25 • via Nuitee
J
JIE • solo_traveller • nz
10
Pros:

全女房间超级棒，特别有素质

Cons:

晚上外面的酒吧会有点吵，但是酒店方面已经做的很好了！

2026-07-25 • via Nuitee
M
Maham • solo_traveller • gb
8
It was good, satisfactory & u get what u pay for
2026-07-24 • via Nuitee
U
Uche • solo_traveller • gb
6
Overall, I had a pleasant stay thanks to the friendly staff and excellent location, although improve
Pros:

The staff were friendly, polite, and always willing to help. Each dormitory had its own shower room with a toilet, which was convenient. The hostel also offered a well-equipped kitchen with tables and chairs, a games room, and a luggage storage room for guests.

One of the biggest highlights is the location. The International Inn is situated in an excellent area, with easy access to local attractions, restaurants, shops, and public transport, making it a great base for exploring the city.

Cons:

During my stay, I was woken at around 10:00 p.m. by a member of the night staff who believed I was sleeping in an occupied bed. I was asked to move to another bed, only to find that it had not been made up. The staff then had to ask other guests in the dormitory which beds were occupied and which were available. I waited on a chair while clean bedding was being fetched, only to be informed that I had been sleeping in the correct bed all along.

Unfortunately, this disruption meant I was unable to get back to sleep, despite having to leave very early the following morning.

To help prevent similar situations, I would suggest introducing a simple bed identification system. For example, each bed could be assigned a number or letter, and guests could be asked to report their chosen bed to reception immediately after check-in. This would make it much easier for staff to identify occupied and unoccupied beds without disturbing guests during the night.

To their credit, the staff apologised afterwards, which I appreciated.

The kitchen and shower facilities could also benefit from more frequent cleaning, as they were not as clean as I would have expected.

2026-07-24 • via Nuitee
O
Ozzygozzy • solo_traveller • gb
4
Pros:

Central

Cons:

I know it’s a cheap hostel, but I should still get unstained sheets and a clean bathroom. I also expect not to be woken repeatedly throughout the night because of noise. You have to keep the windows open; otherwise it gets hot and stuffy, but then you end up not sleeping at all because of the noise

2026-07-23 • via Nuitee
G
gary • solo_traveller • gb
6
Pros:

Nothing

Cons:

Next air handling unit out the window
Difficult to down off the top bunk bed
Noises bed frames if anyone moves below or above
Location to far from main town
Deposit should be an hold not a take the amount out
Room just be checked on entry with us and when leaving not when we left you cold get the blame for histric damage

2026-07-23 • via Nuitee
H
Hasan • solo_traveller • tr
6
Pros:

Her şey çok güzeldi. Oda temiz, konforlu ve rahattı. Konaklamam boyunca Yeni insanlarla tanışıp keyifli vakit geçirdim. Personel güler yüzlü ve yardımseverdi. Tekrar tercih edebileceğim güzel bir deneyimdi.”

2026-07-23 • via Nuitee
P
Peta • couple • gb
8
For the price it was good
Pros:

Comfortable rooms, laundry and location

Cons:

Staff weren’t very friendly

2026-07-23 • via Nuitee
L
Luis • solo_traveller • gb
9
Pros:

Most of them i am really satisfying

Cons:

The only 2 things i didn't like were the window doesn't have curtains to block the light coming in the morning. Secondly the bathroom ceiling needs painting

2026-07-22 • via Nuitee
D
Derek • solo_traveller • ie
8
2026-07-22 • via Nuitee
C
Clarke • solo_traveller • gb
7
2026-07-21 • via Nuitee
M
Madhumita • solo_traveller • gb
9
Pros:

Overall it was good. I was staying in 10 bed dorms - the washroom was clean. However the bed could have been better. Overall no complaints.

Cons:

Plug/ light beside the bed was not working.

2026-07-21 • via Nuitee
M
Miguel Santiago • couple • ar
7
2026-07-20 • via Nuitee
A
Andrew • solo_traveller • gb
10
Pros:

Current accomadtion, spacious rooms and the apartment was decent. Nice easy check in and check out. Highly recommend

Cons:

N/A

2026-07-20 • via Nuitee
M
Monaghan • solo_traveller • ie
8
Pros:

The location was super and at a very reasonable price.

2026-07-20 • via Nuitee
A
Aoife • couple • ie
10
2026-07-20 • via Nuitee
Z
Zach • couple • ie
7
2026-07-20 • via Nuitee
J
JK ' • solo_traveller • au
8
Best of 2 in Liverpool
Pros:

Excellent central loction close to the top end of Bold Street and not far from Lime Street Station. The dorms have sturdy built-in bunks with light, power, and curtain. There is a useful guest kitchen and a comfy common area lounge. Good wifi. This was by far the better of the two places I stayed in Liverpool, the other being near Albert Dock. There are plenty of eateries around, especially along Bold Street. Also their is a Lidl on Lime Street if you want to use the guest kitchen. The classic Philharmonic pub is just around the corner

2026-07-19 • via Nuitee
A
Annika Joan • solo_traveller • gb
5
2026-07-19 • via Nuitee
C
Caolan • solo_traveller • gb
7
As advertised
Pros:

The room was a good size, I found the bed comfy, the shower good.

Cons:

Lack of air conditioning but luckily the room is in the basement so it is not as hot as street level.

2026-07-19 • via Nuitee