Cocoon at The International Inn

Hotels
•
Independent
7.6 (3850 reviews)
4 South Hunter St off Hardman St, Liverpool, England, L1 9JG , Liverpool , GB
44-151-7098135

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Facilities

Arcade/game room
Free WiFi
24-hour front desk
Luggage storage
Elevator
Television in common areas
Arcade/game room
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance

Review Highlights

Pros:
Friendly staff
Excellent location
Affordable price
Cons:
Poor cleanliness
Inadequate room quality
Limited amenities

Categories

Cleanliness
5.49
Multiple reviews highlighted issues with cleanliness, including dirty bedsheets and bathrooms.
Service
8.96
The staff were described as friendly and helpful, with prompt responses to issues.
Location
9.5
Excellent location mentioned in several reviews, very convenient for access.
Room Quality
6.95
Some rooms were claustrophobic and had issues like no windows, affecting overall quality.
Amenities
6.48
Limited amenities mentioned, with issues like inaccessible heater controls and lack of basic items.
Value for Money
7.44
Mixed feedback on value; good location but poor room quality and cleanliness impacted perception.
Food and Beverage
8.49
No specific comments on food, assumed standard for hotel tier.
Overall Experience
7.46
Overall, reviews indicate an average experience with good location but significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:32

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access, an arcade/game room, and a common area TV.

Room Features
Relax in one of our 32 guestrooms with LCD televisions and room service at your fingertips.

Central Location
Stay at the heart of Liverpool, just a short walk from Liverpool ONE and the Liverpool Empire Theatre.

A stay at Cocoon at The International Inn immerses you in the vibrant sights and sounds of Liverpool – book now to experience the city in comfort.

Important information:

  • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Alcohol is not served at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

7.6
Based on 3850 reviews
Cleanliness: 5.49
Service: 8.96
Location: 9.5
Room Quality: 6.95
Amenities: 6.48
Value for Money: 7.44
Food and Beverage: 8.49
Overall Experience: 7.46
L
Lauren • solo_traveller • gb
6
Pros:

it was very affordable in comparison to other properties and is an easy walk to the centre / station
it is basic but does the job!

Cons:

I have stayed here a few times before and always been fine but was disappointed with this tool
wifi didn’t work
bathroom mirror light broken
tiled floor in the bedroom which was very cold underfoot while getting ready
room got very hot through the night

2026-03-21 • via Nuitee
K
Kayleigh • couple • gb
10
Great value for money and friendly staff
Pros:

Stayed here a few times prior to this visit, very friendly staff. Rang prior to arrival to ask for early check in and were very accommodating. Facilities were clean and tidy. Bed was comfy.

Cons:

Nothing- great value for money

2026-03-21 • via Nuitee
T
Teresa • couple • au
7
2026-03-21 • via Nuitee
B
Burak GÜLEÇ • solo_traveller • tr
6
Ne çok iyi ne çok kötü
Pros:

Liverpool merkeze yakın bir konum bütün ulaşım lokasyonları yakınında

Cons:

Tesis çok soğuk bir ortam var.Odalar eskimiş en güzel yanı çalışan personel.Yatak başlarında priz yok

2026-03-21 • via Nuitee
K
Kevin • couple • ie
9
2026-03-20 • via Nuitee
S
Stephen • family_with_children • gb
10
2026-03-20 • via Nuitee
C
Carl • solo_traveller • gb
8
2026-03-19 • via Nuitee
C
Carsten.Schommer • family_with_children • lu
8
2026-03-19 • via Nuitee
P
Petra • family_with_children • cz
8
Pros:

Umístění poblíž katedrály

2026-03-18 • via Nuitee
G
Georgia • solo_traveller • gb
7
2026-03-18 • via Nuitee
D
Dinningson • solo_traveller • gb
9
2026-03-18 • via Nuitee
C
Christopher • solo_traveller • gb
8
2026-03-18 • via Nuitee
D
David • couple • gb
7
OK for the price
Cons:

Bed was a little "tired"

2026-03-18 • via Nuitee
K
Kunda • family_with_children • gb
7
2026-03-18 • via Nuitee
A
Alexander • family_with_children • gb
10
Pros:

Really nice little hotel just off hardman street, clean, quiet and amazing value

2026-03-18 • via Nuitee
P
Pethard • couple • gb
10
2026-03-17 • via Nuitee
D
Danielle • solo_traveller • gb
9
2026-03-17 • via Nuitee
K
Karen • couple • gb
10
I enjoyed my stay home from home excellent .
Pros:

Room was fantastic great facilities home from home .very good .

Cons:

Nothing all was good .

2026-03-17 • via Nuitee
J
Jan • solo_traveller • gb
1
Pros:

Did not have phoro id on me. Staff refused to check me in despite the fact I am disabled.
Had to contact my daughter to assist me in providing proof of id. Was very stressful.

Cons:

Being a female in a dorm wirh ten men. Horrible lumpy pillow.

2026-03-17 • via Nuitee
W
Waldo Emmanuel • family_with_children • mx
8
Pros:

La zona en la que se encuentra ubicado

2026-03-16 • via Nuitee