Comfort Suites Ontario Airport Convention Center

Hotels
Comfort Suites
9 (1023 reviews)
1811 East Holt Boulevard , Ontario , us

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Uncomfortable beds
Poor WiFi
Noise from airport

Categories

Cleanliness
8.5
Rooms reported as clean; however, issues with noise and WiFi were mentioned.
Service
9.5
Staff described as friendly and helpful, despite some negative interactions.
Location
10
Great location across the street from the airport and near amenities.
Room Quality
8
Several mentions of uncomfortable beds and dated furnishings.
Amenities
8.5
General satisfaction with the available amenities, though some concerns noted.
Value for Money
9
Affordable pricing for the location and services provided.
Food and Beverage
9.5
Breakfast options were well-received, particularly for families.
Overall Experience
9
Overall positive experience despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:18

Property Description

Convenient Location and Nearby Attractions

Comfort Suites Ontario Airport Convention Center is ideally situated just 1 mile from LA/Ontario International Airport, with free airport transportation provided. Explore local attractions such as the Ontario Convention Center, Citizens Business Bank Arena, and the exciting Auto Club Speedway, all just minutes away.

Modern Amenities and Features

Enjoy complimentary wireless high-speed Internet, relax in the outdoor heated pool and hot tub, and stay active in the 24-hour fitness center. Start your day right with a Free Grab-and-Go Breakfast and take advantage of the contemporary business center for all your work needs.

Comfortable Guest Suites and Green Initiatives

Each guest suite is equipped with essential amenities including flat-screen TVs, microwaves, and refrigerators. Benefit from eco-friendly practices as this hotel is certified by the California Green Lodging Program. Experience convenience with on-site laundry facilities, market pantry, and ample parking, including a Stay and Fly Package available. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1023 reviews
Cleanliness: 8.5
Service: 9.5
Location: 10
Room Quality: 8
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9
A
Aaron family_with_children us
9
2026-03-19 via Nuitee
C
Christopher family_with_children us
9
Pros:

Good breakfast and close to the airport during a quick in and out trip

Cons:

Shuttle is the use of GOAT. it was good from the airport but ended up using uber from the hotel because of access to local bus wasn't easy.

2026-03-19 via Nuitee
J
James family_with_children us
6
2026-03-17 via Nuitee
B
Bianca couple us
10
2026-03-16 via Nuitee
M
Mathew solo_traveller us
8
Great place nice staff clean tidy room free parking and breakfast
Pros:

Breakfast was good room was nice clean and tidy

Cons:

Nothing it was good

2026-03-13 via Nuitee
M
Maria Paula couple us
10
Pros:

It was a really clean place, the breakfast was pretty decent, and the customer service was very good

2026-03-10 via Nuitee
K
Kabiling couple us
6
Good enough
Pros:

Location

Cons:

Staff not so helpful

2026-03-08 via Nuitee
F
Fawn family_with_children us
10
2026-03-05 via Nuitee
J
jason family_with_children us
10
Pros:

The breakfast was great it took a bit long as they don't have all the equipment they need to how busy the breakfast was. Hopefully they are given more equipment but the staff was so nice about it and working fast and accommodating while cheerful.

Cons:

The bathtub a little outdated.

2026-03-03 via Nuitee
B
Billie solo_traveller us
7
2026-03-03 via Nuitee
P
Patricia family_with_children us
6
Pros:

I liked the location and breakfast. It was pretty clean.

Cons:

The bed was uncomfortable and the guest upstairs sounded like they were purposely stomping as hard they could (not the hotels fault).

2026-03-02 via Nuitee
F
Fawn family_with_children us
10
2026-03-02 via Nuitee
A
Austin couple us
10
Went on a little getaway with the ol lady for valentines that was very much needed! Will definitely be back again.
Pros:

I reserved a King suite, it was a little past the deadline time to check in but I called, let them know I was omw, told them what time I’d be arriving and asked if they’d hold the room and they said yes. Staff were very friendly and professional.

Cons:

Honestly I don’t have any complaints.

2026-02-28 via Nuitee
M
Melissa family_with_children us
10
2026-02-26 via Nuitee
J
Johnny couple us
6
N/A
Pros:

Property was clean.

Cons:

Homeless were present on the property physically fighting. The couple were in a verbal confrontation and then they got physical. My wife had to call the front desk to let them know about the situation which they did see on the cameras. The bathroom had a pretty bad smell. The jacuzzi was not in working condition due to the heater did not work until the last day when we were leaving.

2026-02-26 via Nuitee
L
Lisa family_with_children us
10
would stay again
Pros:

Worked well for what we needed. Great location overall.

Cons:

i dont think we had any issues

2026-02-26 via Nuitee
I
Irene solo_traveller us
5
Pros:

Location

Cons:

Room service had to be requested
We had a plumbing issue and we were handed a plunger and told to fix it ourselves

2026-02-26 via Nuitee
M
Mariana family_with_children us
10
Pros:

Excelente desayuno... excelente servicio del personal.... excelente habitación...

Cons:

La encargada de la cocina no observa y no quita la mirada cuando estamos escogiendo el desayuno ....siempre que bajamos a desayunar es los mismos...ase como 1 año o 2 años reservamos muy seguido...y era lo mismo con la encargada y este año regremos a reserva y la encargada sigue igual......es lo único que no nos agrado...

2026-02-25 via Nuitee
M
Monica family_with_children us
10
2026-02-24 via Nuitee
E
Emily family_with_children us
9
2026-02-23 via Nuitee