Imperial Hotel

Hotels
•
Classic British Hotels
8.8 (2500 reviews)
Vaughan Street, The Promenade , Llandudno , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Lovely location
Clean rooms
Cons:
Cold breakfast
Limited TV channels
Accessing heating was an issue

Categories

Cleanliness
8.61
Rooms were spotless and smelt clean. Standard quality for this hotel tier.
Service
9.08
Staff were friendly, helpful, and professional, making for a positive experience.
Location
9.12
Lovely location with a sea view, contributing to a delightful stay.
Room Quality
8.57
Rooms were clean, comfortable, and well-appointed, indicative of quality.
Amenities
8.8
Spa and breakfast options available, though some improvements needed in facilities.
Value for Money
8.56
Some guests found better rates available elsewhere, affecting perceived value.
Food and Beverage
8.81
Breakfast was highly praised but had some inconsistencies in service.
Overall Experience
8.88
Overall stay was enjoyable with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:42

Property Description

Victorian Charm and Sea Views
Located on Llandudno's promenade, the Imperial Hotel offers stunning views of Llandudno Bay from many of its Victorian-style rooms.

Award-Winning Dining and Leisure Facilities
Indulge in the culinary delights at Chantrey’s Restaurant or enjoy a casual meal at The Terrace. Unwind at the leisure club with a swimming pool, gym, sauna, and spa bath.

Convenient Location and Family-Friendly Amenities
With free Wi-Fi, limited on-site parking, and proximity to Llandudno's attractions, including the town centre and the beach, the Imperial Hotel caters to both leisure and business travelers. Plus, children can have a blast at the swimming pool until early evening.

Book now to experience a perfect blend of Victorian elegance and modern comforts at the Imperial Hotel in Llandudno.

Important information:

The only animals the hotel accepts are guide dogs.

There is some free parking available on site. However, this is on a first-come, first-served basis.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for £30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2500 reviews
Cleanliness: 8.61
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.8
Value for Money: 8.56
Food and Beverage: 8.81
Overall Experience: 8.88
G
Glynis • family_with_children • gb
10
Pros:

The whole weekend was perfect

Cons:

The attention by the staff was what you would expect in a 6. Star hotel

2026-02-14 • via Nuitee
D
Daniel • family_with_children • gb
6
Mosquito fan noise from car park.
Pros:

Great location, first time in Llandudno, very nice little town.

Cons:

The room i had overlooked the carpark (fine...i didnt pay for a sea view). But there was a chiller or extractor fan running all night..not loud but a mosquito like level of noise nuisance.
Given the first thing you want from a hotel is a place to sleep id suggest...either replace the rear windows with double glazed units....or sort out the fan

2026-02-13 • via Nuitee
P
Patricia • couple • gb
8
Lovely break, food, facilities and staff excellent
Pros:

Situation was lovely , food and spa facilities excellent

Cons:

Bathroom, shower door on the bath not high enough, shower too low. I am 5ft 9. Bed small and tv very difficult to change channel as remote was cheap. ( room 324 )

2026-02-12 • via Nuitee
M
Mulcahy • family_with_children • fr
9
Pros:

Food was excellent both breakfast and especially evening meals which were of a standard expected from much more expensive restaurants.
Staff were very friendly and helpful without being intrusive.

Cons:

Original bedroom which was changed to a far better one on the top floor more suitable for a longer business stay.
Spa facilités are very dated and cold.

2026-02-12 • via Nuitee
J
Jean • solo_traveller • gb
9
All good as usual, great position, lovely room , staff just so efficient and helpful.
Pros:

Breakfast always great and room lovely

Cons:

Bed quite hard.

2026-02-12 • via Nuitee
D
David • couple • gb
8
We enjoyed our stay
Pros:

Food was good, Breakfast and dinner. Pleasant outlook over the sea.

Cons:

Very poor old television...most frustrating. We were looking forward to watching match of the day and NO BBC. Limited carparking.

2026-02-11 • via Nuitee
J
Jan • couple • gb
8
Lovely hotel but a bit jaded
Pros:

Old world style and service and great location

Cons:

Breakfast was very poor

2026-02-09 • via Nuitee
B
brendan • family_with_children • gb
9
2026-02-08 • via Nuitee
L
Linda • family_with_children • gb
10
2026-02-08 • via Nuitee
J
Julie • couple • gb
8
2026-01-31 • via Nuitee
D
David • family_with_children • gb
3
The Imperial hotel
Pros:

The room was big separate shower and bath the breakfast was nice ,

Cons:

The bed was very hard the pillows weren't the best ,and the main thing the room was way too hot ,even when the radiators were switched off( we did ask if it could be turned down they said it couldn't) ,so we didn't sleep very well ,at all ,when we booked in we did come early and asked a member of staff on the desk if the room would be ready before 3pm she said come back at 1 30pm ,so we did another 2 members of staff completely ignored us ,one was on her phone ,so not impressed at all,the Sunday morning breakfast was a shambles, instead if it being a buffet breakfast they said we will serve you at the table ,which was fine ,until they got all orders mixed up and only 2 members of staff on ,so again not good service for a so called top hotel if they were going to do table service why on earth would you not have an a4 size paper and just write down what you want with your table number on? There were other couples moaning about the service to,rooms were shabby needs new carpets and furniture, stained ,on the whole we won't be stopping there again we did not think it was worth it we were expecting a lot more attention to detail and it being organised ,for the money we paid

2026-01-27 • via Nuitee
M
Mark • solo_traveller • gb
10
2026-01-24 • via Nuitee
R
Richard • couple • gb
9
Most enjoyable and will return.
Pros:

Location and it has maintained its standards.

Cons:

The old windows let the wind through.

2026-01-20 • via Nuitee
R
Rosemary • family_with_children • gb
10
Relaxing break in a lovely hotel - highly recommend
Pros:

Staff helpful and friendly - car park ideal lovely place to stay

Cons:

NA

2026-01-20 • via Nuitee
C
Carwyn • couple • gb
10
We would come again excellent facilities
Pros:

It's was excellent, and service

2026-01-20 • via Nuitee
M
Mrs • couple • gb
8
Pros:

Everything

Cons:

Nothing

2026-01-20 • via Nuitee
L
Lisa • couple • gb
8
Very good
Pros:

Very good

Cons:

On a evening it would have been nice for a little music etc after we came out from our evening meal.

2026-01-20 • via Nuitee
L
Laura • extended_group • gb
9
Amazing stay, amazing staff and amazing rooms.
Pros:

The hotel and staff are amazing. Special mention to Michelle on breakfast service, she absolutely brightens any day. The reception staff were great, greeted us by name and were amazingly helpful.

Cons:

Some things were dated but the absolute immaculate cleanliness and clear care and attention to detail more than made up for that.

2026-01-20 • via Nuitee
R
Ruth • family_with_children • gb
9
Pros:

Great

2026-01-19 • via Nuitee
M
Michael • couple • gb
10
2026-01-19 • via Nuitee