Imperial Hotel

Hotels
•
Classic British Hotels
8.8 (2622 reviews)
Vaughan Street, The Promenade , Llandudno , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Lovely location
Clean rooms
Cons:
Cold breakfast
Limited TV channels
Accessing heating was an issue

Categories

Cleanliness
8.61
Rooms were spotless and smelt clean. Standard quality for this hotel tier.
Service
9.08
Staff were friendly, helpful, and professional, making for a positive experience.
Location
9.12
Lovely location with a sea view, contributing to a delightful stay.
Room Quality
8.57
Rooms were clean, comfortable, and well-appointed, indicative of quality.
Amenities
8.8
Spa and breakfast options available, though some improvements needed in facilities.
Value for Money
8.56
Some guests found better rates available elsewhere, affecting perceived value.
Food and Beverage
8.81
Breakfast was highly praised but had some inconsistencies in service.
Overall Experience
8.88
Overall stay was enjoyable with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:42

Property Description

Victorian Charm and Sea Views
Located on Llandudno's promenade, the Imperial Hotel offers stunning views of Llandudno Bay from many of its Victorian-style rooms.

Award-Winning Dining and Leisure Facilities
Indulge in the culinary delights at Chantrey’s Restaurant or enjoy a casual meal at The Terrace. Unwind at the leisure club with a swimming pool, gym, sauna, and spa bath.

Convenient Location and Family-Friendly Amenities
With free Wi-Fi, limited on-site parking, and proximity to Llandudno's attractions, including the town centre and the beach, the Imperial Hotel caters to both leisure and business travelers. Plus, children can have a blast at the swimming pool until early evening.

Book now to experience a perfect blend of Victorian elegance and modern comforts at the Imperial Hotel in Llandudno.

Important information:

The only animals the hotel accepts are guide dogs.

There is some free parking available on site. However, this is on a first-come, first-served basis.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for £30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2622 reviews
Cleanliness: 8.61
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.8
Value for Money: 8.56
Food and Beverage: 8.81
Overall Experience: 8.88
G
Gillian • couple • gb
10
Lovely 3 night stay
Pros:

Fantastic breakfast
Location good

Cons:

The meal on the Tuesday night wasn't that good
The beef very dry, the cod was in a soup like consistently

2026-05-01 • via Nuitee
H
hayley • extended_group • gb
8
Cons:

The staff, especially front of house, were exceptional.

2026-05-01 • via Nuitee
N
Nyoni • couple • gb
9
Hotel was clean,staff very friendly and helpful,all facilities were spot on
Pros:

Everything I want to say

Cons:

Nothing

2026-04-30 • via Nuitee
R
Robert • solo_traveller • gb
9
Traditional UK holiday resort hotel ticking all the boxes.
Pros:

Room excellent. Nothing broken or not working. Bathroom lovely and spacious.

Cons:

Everything just fine.

2026-04-30 • via Nuitee
S
Stephen • couple • gb
10
2026-04-30 • via Nuitee
C
Christopher • solo_traveller • gb
10
Pros:

The view from the bedroom at the back of the hotel was amazing, watching the sun go wow. Very helpful and friendly staff throughout the business.

2026-04-30 • via Nuitee
R
richard • couple • gb
10
Pros:

breakfast was very good it was help your self & was offered alternatives if reqd. The room was clean & spacious as we expected. the swimming pool was a good size & the sauna a treat. the staff always helpfull & obliging

Cons:

Nothing negative from my point of view

2026-04-29 • via Nuitee
H
Harding-Brooks • couple • gb
8
A great hotel in a great seaside town
Pros:

The staff are all very polite and friendly, from reception to the cleaning staff to the waiting staff.
The breakfast buffet is super, tasty sausage and bacon (not over salty). Nice selection of cereals and fruits and other options available by request.
We have stayed here a few times and this was the smallest room we have had but by no means a shabby or underwhelming one. Really nice sized bathroom.
The pool is very welcome and the hotel is really well situated for the town too!

Cons:

The mattress was a little soft, not really to my liking. I’d have liked an extra pillow which I probably could have acquired if I’d asked but many hotels have them in a wardrobe or similar.

2026-04-29 • via Nuitee
H
Howard • couple • gb
7
2026-04-29 • via Nuitee
J
JAN • couple • gb
9
A very enjoyable stay at this good hotel with value for money.
Pros:

A lovely hotel in an excellent seafront position. A short walk to the pier and very handy for shops on Mostyn Street as well as the retail park.

The staff were very pleasant and accommodating. The hotel was very clean if a little dated.

Enjoyed the buffet breakfast (optional other choices are available). We didn’t have an evening meal but the menu looked good.

Each evening there is live instrumental music in the bar eg a pianist one night, harpist another which is a nice touch whilst having a drink.

We used the pool which was good.

2026-04-29 • via Nuitee
D
Donna • couple • gb
10
2nd time at this hotel staff great food excellent and facilities were great
Pros:

Very clean great views and not far from the town

2026-04-28 • via Nuitee
D
Debbie • couple • gb
8
Very good...thank you
Pros:

All aspects of our stay were very good...Staff excellent in all areas
Position of hotel ideal,
Breakfast fresh, hot and enjoyable
Bar staff polite and efficient as were reception staff.
Met cleaners on corridor...all spoke and were friendly

Cons:

Just a little frustration
Bathroom...there was a small shelf above toilet with soap etc
Would have liked ?? table under window in bathroom to put personal toiletries rather than try balance on side of bath

2026-04-28 • via Nuitee
R
Robert • solo_traveller • gb
7
Parking is a pain in Llandudno so get there early to get a parking space at the rear of the hotel.
Pros:

An old interesting building

Cons:

Noisy radiators in the middle of the night.

2026-04-28 • via Nuitee
L
Liz • solo_traveller • gb
10
2026-04-27 • via Nuitee
F
frank • solo_traveller • gb
10
Pros:

First class hotel

Cons:

Food room how clean it was

2026-04-27 • via Nuitee
M
Marie • solo_traveller • gb
8
Lovely stay at the Imperial
Pros:

Staff were so friendly & helpful. Food was excellent, lovely breakfast and after trying dinner in the restaurant on first night, we ate there every night. It was very good. Rooms cleaned every day, nice towels, dressing gowns & slippers.. very comfy beds. Decor a little dated in some areas but everywhere was very clean. Great location.

Cons:

Pool & spa area is very tired and not very appealing.

2026-04-27 • via Nuitee
N
Nicola • extended_group • gb
9
2026-04-26 • via Nuitee
J
Jayne • family_with_children • gb
9
Pros:

Character, spaciousness, staff helpfulness and friendliness

Cons:

We would have preferred a king size bed.....room big enough for one.

2026-04-25 • via Nuitee
W
Williams • solo_traveller • gb
10
Perfect location, even better leisure facilities!
Pros:

From the moment I arrived, until I left, always greeted with a smile by whoever I came across. The breakfast was superb - with an additional menu if you preferred not to help yourself to quality produce - from the tomato to the yoghurt! The swimming pool and jacuzzi were superb!!

Cons:

Really have no criticism whatsoever!

2026-04-24 • via Nuitee
I
Ivan • solo_traveller • cz
7
2026-04-23 • via Nuitee