Imperial Hotel

Hotels
•
Classic British Hotels
8.8 (2557 reviews)
Vaughan Street, The Promenade , Llandudno , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Lovely location
Clean rooms
Cons:
Cold breakfast
Limited TV channels
Accessing heating was an issue

Categories

Cleanliness
8.61
Rooms were spotless and smelt clean. Standard quality for this hotel tier.
Service
9.08
Staff were friendly, helpful, and professional, making for a positive experience.
Location
9.12
Lovely location with a sea view, contributing to a delightful stay.
Room Quality
8.57
Rooms were clean, comfortable, and well-appointed, indicative of quality.
Amenities
8.8
Spa and breakfast options available, though some improvements needed in facilities.
Value for Money
8.56
Some guests found better rates available elsewhere, affecting perceived value.
Food and Beverage
8.81
Breakfast was highly praised but had some inconsistencies in service.
Overall Experience
8.88
Overall stay was enjoyable with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:42

Property Description

Victorian Charm and Sea Views
Located on Llandudno's promenade, the Imperial Hotel offers stunning views of Llandudno Bay from many of its Victorian-style rooms.

Award-Winning Dining and Leisure Facilities
Indulge in the culinary delights at Chantrey’s Restaurant or enjoy a casual meal at The Terrace. Unwind at the leisure club with a swimming pool, gym, sauna, and spa bath.

Convenient Location and Family-Friendly Amenities
With free Wi-Fi, limited on-site parking, and proximity to Llandudno's attractions, including the town centre and the beach, the Imperial Hotel caters to both leisure and business travelers. Plus, children can have a blast at the swimming pool until early evening.

Book now to experience a perfect blend of Victorian elegance and modern comforts at the Imperial Hotel in Llandudno.

Important information:

The only animals the hotel accepts are guide dogs.

There is some free parking available on site. However, this is on a first-come, first-served basis.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for £30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2557 reviews
Cleanliness: 8.61
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.8
Value for Money: 8.56
Food and Beverage: 8.81
Overall Experience: 8.88
G
Gabriella • solo_traveller • ie
8
Pros:

Location, location and location!

Cons:

In my opinion, this hotel is not a 4 stars hotel. Furniture is old, bathroom is completely out of date and didn't have mini fridge

2026-04-18 • via Nuitee
B
bob • couple • gb
7
Disappointingl
Pros:

Bedroom overlooking rear courtyard. Very noisy. Bathroom vert cold.

2026-04-14 • via Nuitee
J
Jane • extended_group • gb
8
Victorian splendour in a beautiful town
Pros:

Beautiful building Great staff Excellent location

Cons:

Nothing All good

2026-04-14 • via Nuitee
A
Andrea • solo_traveller • gb
8
Pros:

Was very welcoming and helpfull, breakfast was plentyful and hot.

Cons:

Lack of entertainment over weekend

2026-04-13 • via Nuitee
A
Anne • couple • gb
10
Excellent stay
Pros:

The staff were friendly and helpful. They were proactive in anticipating my husband mobility needs. Also like the fact of the manager being accessible and talking to guests.

Cons:

Everything was fine

2026-04-12 • via Nuitee
K
kevin • couple • gb
8
Pros:

Location

2026-04-12 • via Nuitee
J
Jessop • couple • gb
10
Well looked after , warm rooms and amazing staff
Pros:

The staff were above n beyond excellent and chatty n lovely, helped with any issues we had , food excellent too, loved sitting in the terrace area fab view . Enjoyed sitting around on the huge comfy settees

2026-04-11 • via Nuitee
C
Colette • solo_traveller • gb
9
Friendly hotel.
Pros:

The staff were very friendly and helpful.
The hotel rooms are very clean and the bed is comfortable.
The swimming pool and spa facilities are very good.

Cons:

If restaurant had been a little cheaper, would have eaten there more often.

2026-04-11 • via Nuitee
H
Harmandeep • couple • gb
10
2026-04-11 • via Nuitee
B
Barrie • solo_traveller • gb
9
A wonderful exprience was had.
Pros:

Having stayed at The Imperial Hotel previously I knew what to expect, however this stay was much better, I received a lovely welcome from the person on reception who explained everything I needed to know including the fire alarm practice on Wednesday morning at 10:30.
My room was lovely it was a very large room with excellent en suite facilities, comfy furniture and I was able to relax in comfort. My room was cleaned/tidied everyday with tea coffee and buscuits repleshed daily
The food was excellent I ordered from the 'Terrace Menu' the service was quick and efficient, the staff were friendly and helpful and my waistline grew over the week! In fact I enjoyed my stay so much I booked an extra day.
I will be making plans to stay again later this year.

Cons:

My room was I think the furthest room away from reception which made carrying my suitcase with another bag difficult, on floor two (where my room was) I had five fire doors and three steps to navigate.

2026-04-10 • via Nuitee
J
Jill • extended_group • us
7
Pros:

Ability to order off menu or buffet.Specialty coffee included. Nice that eggs aren't fried - they're packed. Fruit was fresh and delicious.

2026-04-10 • via Nuitee
Y
Yvonne • couple • gb
9
Very much enjoyed staying at the Imperial and it is close to all local amenities.
Pros:

Room was clean and adequate and we had the sea view we requested. The breakfast provided many choices was well cooked with excellent service.
We enjoyed the swimming pool and jacuzzi…nice warm water in both

2026-04-10 • via Nuitee
J
John Alyn • couple • gb
9
Most enjoyable....................we intend to return
Pros:

We enjoyed our stay and the hotel was excellent. It was conveniently placed in the centre of the promenade with the town within easy walking distance. The staff were most helpful and friendly........nothing was too much for them. We stayed in the hotel for dinner rather than go out and the food and the service were excellent. All told, thoroughly recommendable .

Cons:

??? totally satisfied!

2026-04-09 • via Nuitee
V
Vladimir • family_with_children • gb
8
Pros:

bathrom 😊

Cons:

Was too warn to sleep in the room(radiators)

2026-04-07 • via Nuitee
J
Joanne • solo_traveller • gb
10
2026-04-06 • via Nuitee
L
Louise • solo_traveller • gb
8
2026-04-06 • via Nuitee
T
Tony • couple • gb
8
2026-04-06 • via Nuitee
C
Colin • solo_traveller • gb
10
Absolutely excellent
Pros:

Location was fantastic and the parking

Cons:

Very clean and the staff was very friendly

2026-04-06 • via Nuitee
B
Beryl • couple • gb
5
Easter break stay,poor breakfast,staff run off there feet,
Pros:

Not altered in years

Cons:

Dated decor,draughty through old windows

2026-04-06 • via Nuitee
A
Abbott • family_with_children • gb
10
2026-04-05 • via Nuitee