Relais & Chateaux Schönegg

Hotels
Independent
9.4 (103 reviews)
Riedweg 35, Zermatt, VS, 3920 , Zermatt , CH

Pets allowed

Facilities

Free breakfast
Full-service spa
Fireplace in lobby
Arcade/game room
Free WiFi
Terrace
Garden
Luggage storage
Sauna
Ski storage
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality

Categories

Cleanliness
9.24
Standard quality for this hotel tier.
Service
9.71
Excellent service noted in the reviews.
Location
9.75
Excellent location assessed through positive mentions.
Room Quality
9.2
Standard quality for this hotel tier.
Amenities
9.23
Standard quality for this hotel tier.
Value for Money
9.19
Standard quality for this hotel tier.
Food and Beverage
9.24
Standard quality for this hotel tier.
Overall Experience
9.61
Overall experience reflects high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:35

Property Description

Experience unparalleled luxury and adventure at Relais & Chateaux Schönegg, your ideal getaway in Zermatt.

Spa Indulgence
Pamper yourself at our serene spa, offering rejuvenating massages, body treatments, and revitalizing facials, ensuring your stay is nothing short of indulgent.

Ski-In/Ski-Out Convenience
Enjoy seamless access to the slopes with our ski-in/ski-out feature, complemented by an outdoor pool and an indoor pool for relaxation after a day on the mountains.

Culinary Delights
Savor exquisite French cuisine at our Gourmetstuebli restaurant, or unwind at the bar/lounge. A complimentary continental breakfast is served daily to fuel your adventures.

Elevate your Swiss escape by booking your stay with us today!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 9 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Maximum number of pets per room 1

See all policies

Location

Guest Reviews

9.4
Based on 103 reviews
Cleanliness: 9.24
Service: 9.71
Location: 9.75
Room Quality: 9.2
Amenities: 9.23
Value for Money: 9.19
Food and Beverage: 9.24
Overall Experience: 9.61
B
Benno partner
10
Pros:

Alles Top

2025-08-10 via Nuitee
E
eleuterio
10
Pros:

Excelente

2025-08-01 via Nuitee
V
Verified traveler
10
Mountain charm with a spectacular view
Pros:

Charming hotel with a most unconventional tunnel entrance. Beautiful view of the Matterhorn from my room. Great restaurant and the spa was the perfect end after a day in the mountains.

2025-06-29 via Nuitee
F
Frank friends
10
Pros:

Freundlichkeit des Personals

2025-04-14 via Nuitee
E
Elena family
10
Pros:

Wonderfull property

2025-03-17 via Nuitee
O
Otto
10
Wonderful Stay with Matterhorn View
Pros:

Schönegg Chalet Hotel was a fantastic stay! Stunning Matterhorn views, cozy and spotless rooms. The staff were very friendly and helpful, making us feel welcome throughout. The spa and sauna area was a great bonus after a day out.

2025-03-01 via Nuitee
S
Summer friends
10
Pros:

It’s worth the splurge for a room with a view. The view was amazing. The pool and sauna area are also great with a great view. Staff was friendly and helpful. I was worried it would be too far from the main road but the location was perfect and easy and right next to the ski rental shop and lift. Breakfast was good and they have a shuttle from the train station. 10/10 would definitely stay here again. Everything was perfect.

2025-02-14 via Nuitee
F
Fabiola
10
Pros:

Memorable stay at the Schönegg. Staff was friendly and professional, the amenities are mind-blowing (pool, spa, terrace, lounge, etc.), the location is relatively central but still far from the noise from bars etc. All in all a fantastic stay and we’re very satisfied to have spent a wonderful vacation at the hotel. Shoutout to Grete, their super talented masseuse for making the holiday even more relaxing.

2025-02-02 via Nuitee
F
Fredrick
10
Pros:

An amazing hotel in a beautiful and central location with amazing amenities and service.

2025-01-15 via Nuitee
S
stephane
10
Pros:

emplacement formidable

2025-01-13 via Nuitee
S
Steven partner
10
Pros:

Amazing Stay!

2024-12-25 via Nuitee
R
Richard partner
10
Pros:

High up just above the village accessible by the hotel’s own tunnel and lift up through the rock (takes about 3 minutes from the street level) gives the hotel a wonderful quiet and exclusive position looking down on Zermatt and up to the Matterhorn. The view from the terrace, dining room and Matterhorn view rooms is fantastic and the quality and cleanliness of the Schönegg and friendliness of the staff is exemplary. They are getting a new spa and indoor-outdoor pool for winter 2024/25 which will make it even better (especially if the weather is hot). Would not hesitate to recommend this hotel!

2024-08-11 via Nuitee
G
Günter family
8
Pros:

Baustelle und Verkehrslärm

2024-08-10 via Nuitee
V
Vesna
8
Dass Tuneleingang mega eindrucklich. 👌
Pros:

Lage sehr zentral. Saubere Zimmer. Sehr freundliche und hilfsbereite Mitarbeiter.

2024-08-09 via Nuitee
J
James
10
Perfect in Zermatt.
Pros:

First of all, location location location. It is a VERY easy walk from the train to the tunnel that takes you to the elevator that takes you up to the hotel. Or you could just call them and ask them to send the “car”. Our room faced the Matterhorn and I’m convinced we had the best view in the entire town. Staff is friendly, food that we did have was good. Only issue we faced was the bed being on the slightly anemic side.

2024-07-31 via Nuitee
J
James
10
Perfect in Zermatt.
Pros:

First of all, location location location. It is a VERY easy walk from the train to the tunnel that takes you to the elevator that takes you up to the hotel. Or you could just call them and ask them to send the “car”. Our room faced the Matterhorn and I’m convinced we had the best view in the entire town. Staff is friendly, food that we did have was good. Only issue we faced was the bed being on the slightly anemic side.

2024-07-31 via Nuitee
D
dan
8
Zermazzzzing
Pros:

Amazing view from dining deck and the friendliest staff ever. noisy neighborhood at the moment with all the construction going on

2024-07-29 via Nuitee
D
dan
8
Zermazzzzing
Pros:

Amazing view from dining deck and the friendliest staff ever. noisy neighborhood at the moment with all the construction going on

2024-07-24 via Nuitee
M
MICHEAL family
10
Pros:

Wonderful place to stay in Zermatt

2024-07-22 via Nuitee
T
Takahisa partner
10
Pros:

マッターホルンビューの部屋に宿泊しました。
部屋に入って窓の外に目を向けた瞬間、言葉にできないほどの素晴らしく美しいマッターホルンの姿が目に飛び込んできました。
ツェルマットにマッターホルンが見えるホテルは沢山あると思いますが、当ホテルからの眺めはマッターホルンが真正面で、手前に広がるツェルマットの街並みや左右の山々とのバランスも絶妙であり、正にツェルマット一と言っても過言ではないと思います。

駅から5分ほど歩いた所にあるトンネルに入り、奥のエレベーターでホテルに上がるというのもドキドキ・ワクワク感がありますし、チェックインの際の対応も丁寧でとても好感の持てるものでした。
朝食や夕食時のスタッフの方々も親切で身だしなみも良く、大変感じの良い応対振りでした。
他にも冷蔵庫内のドリンク無料、ゆったりとしたバスタブ、チェックアウト後の駅までのシャトル送迎等、素晴らしく満足度の高い滞在ができました。

またツェルマットに行く際はリピート確定です。

2024-07-17 via Nuitee