La Quinta by Wyndham Fort Worth NE Mall

Hotels
La Quinta by Wyndham
8.2 (646 reviews)
653 North East Loop 820 , Hurst , us

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Fax/photocopying
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Inconsistent amenities

Categories

Cleanliness
7.03
Some guests reported dirty beds and worn carpets.
Service
9.5
Overall, guests praised the professional and friendly service.
Location
8.54
Convenient location, though some mention it being in a commercial area.
Room Quality
7.49
Mixed reviews about room quality, with some feeling the beds were not comfortable.
Amenities
8.02
Certain amenities were out of order, impacting the overall experience.
Value for Money
8.48
Guests felt the price was fair for the overall experience.
Food and Beverage
8.03
Breakfast options had issues, but overall service was good.
Overall Experience
8.5
Overall a good experience but with significant dissatisfaction from some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:16

Property Description

Modern Amenities
Experience comfort and convenience with rooms equipped with a microwave, fridge, and flat-screen TV with cable channels.

Relaxation
Unwind in our indoor heated pool and whirlpool, or enjoy a weekday evening social hour at the lobby.

Convenient Location
Explore nearby attractions like North East Mall and NR H20 Family Water Park, just a short drive away.

Book your stay now at La Quinta Inn & Suites Fort Worth – North East Mall and enjoy complimentary Wi-Fi, daily breakfast, and more.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Service Animals - ADA-defined service animals are welcome
free of charge. Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. Fees - Nonrefundable 25 USD nightly for up to 2 pets. Max 75 USD per stay. Other Information - Contact hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 646 reviews
Cleanliness: 7.03
Service: 9.5
Location: 8.54
Room Quality: 7.49
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.5
G
Georgina couple us
7
2026-02-09 via Nuitee
M
Meghan couple us
1
2026-01-27 via Nuitee
M
Marrs couple us
9
Pros:

Quick and easy checkin. Staff was very nice. Room was comfortable.

Cons:

Too noisy, hard to sleep.

2026-01-24 via Nuitee
S
Sylvester family_with_children us
1
Never again
Pros:

Location

Cons:

2nd time staying at this hotel 1st time they gave us a room that was never cleaned moved us to another room..this time got a handicapped room was not pleased no remote staff wouldn't change room...pull out bed was filthy bathroom was dirty vents was dirty pool was out of order vending area was out of order. Stayed here 3 days everytime I left my room i had to go get my key reprogrammed..asked to speak to management to maybe fix these issues was never put in touch with them

2026-01-23 via Nuitee
N
Noel couple us
10
2026-01-22 via Nuitee
R
Richetta couple us
3
Would like a refund on this stay due to not fulfilling what was advertised
Cons:

Title: Disappointing Stay — Too Many Things Not Working

I was really disappointed with my stay at the La Quinta Inn near North East Mall in Fort Worth. The hot tub was out of order during my visit, which was one of the main reasons I chose this hotel. On top of that, the ice machines on two different floors were not working, and the breakfast juice machine was also broken.

It felt like basic amenities that guests expect just weren’t being maintained. The staff were polite, but the overall experience didn’t match the price or the La Quinta standard I’m used to. I hope management takes better care of these issues for future guests.

2026-01-20 via Nuitee
C
Cassandra solo_traveller us
7
Pros:

Very good customer service, nice room

Cons:

Hallway smelled bad, like a toxic cleanser. I held my breath whenever going in the hallway.

2026-01-20 via Nuitee
A
Amaya couple us
4
2026-01-20 via Nuitee
E
enriquez couple us
1
2026-01-20 via Nuitee
C
Charles couple us
9
2026-01-19 via Nuitee
M
Maria couple us
4
Cons:

Refrigerador malo y aire acondicionado malo . Y el depósito no me lo devolvieron aún cuando dejé todo organizado y no se dañó absolutamente nada

2026-01-19 via Nuitee
E
Elizabeth extended_group us
4
The day was OK.
Pros:

The front desk clerk was very friendly. In fact I had originally booked the wrong dates, but he was able to help me out and switch them. He also told me that he had included breakfast in our stay.

Cons:

The next morning when we got up to have breakfast, two women at the front stopped us and asked us our room number which we provided and she said no breakfast and I said oh the guy from last night told us that he had included breakfast so she walked away and got on the phone. I’m assuming that she may be called the clerk from the night before, but I’m not sure since she didn’t communicate that with me. After a few minute, wait she walked back over and again said no breakfast so there’s not much more I can do at that point I just said thank you and checked out and left.

2026-01-19 via Nuitee
D
Derek couple us
5
Pros:

the common areas were clean, nice and tidy

Cons:

The room given was not what I wanted. the room was hot when I went in. the AC was not on. I booked this room as I live about a mile from it and my AC broke (at my house) just moments before. That is why we went to a hotel for the night. If i wanted to be hot and misible, i could have saved the money and stayed home. The AC worked in my room but it took long to cool the room off. it was to hot to sleep most of the night as it took too long for my liking to cool off the room from the temperature it was. i also was not to keen on the fact that the bath towels rested on the toilet tank above the toilet and 3 towels were hung onthe railiing beside the toilet bowl that reached far below the top of the bowl. good thing the room was hot, I just air dried and didnt use the towels. Not the greatest expiernce

2026-01-19 via Nuitee
A
Alexa couple us
3
Cons:

Room key would never work we had to get them to fix it any time we wanted in our room.

2026-01-19 via Nuitee
J
juan couple us
6
personally
2026-01-19 via Nuitee
B
Bryan family_with_children us
10
2026-01-19 via Nuitee
M
Michelle solo_traveller us
7
2026-01-19 via Nuitee
S
Sarah family_with_children us
6
Clean, felt safe, but terribly warm on arrival. Fine for one night, but wish we had gone elsewhere
Pros:

Staff was cordial. Room was clean. TV and basic needs were all functioning.

Cons:

The lobby as very hot during check in, but NOTHING compared to our room. Easily over 90 degrees in our room when we got there. We turned on the AC but had to go down and spend about an hour in the lobby (that had seemed so hot when we got there, but 80's was pleasant compared to our room!) The AC worked well, so thankfully we were fine through the night. But the bathroom did not have any AC so going to the bathroom/brushing teeth/taking a shower all felt like you were in sauna. Our TV worked fine, but my sister-in-law in the next room (also terribly hot) did not have a functioning TV.
The breakfast was pretty pitiful. I chose to buy breakfast somewhere else rather than eat what was there. Just a small smattering of ultra-processed junk food. I don't expect much from a hotel breakfast, but this wasn't worth eating to me. At least throw in a little fruit, maybe? Or some eggs?
Overall, it was fine for one night, but I would not stay here again.

2026-01-19 via Nuitee
T
Tameka couple us
7
2026-01-16 via Nuitee
T
troy couple us
9
Pros:

It was clean

Cons:

No comment

2026-01-16 via Nuitee